외관

수퍼 8 바이 윈덤 베를린 위스콘신 여행 후기

2 out of 5

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 33개 이용 후기 중 10개" "
평점 8 - 좋아요. 33개 이용 후기 중 10개" "
평점 6 - 괜찮아요. 33개 이용 후기 중 10개" "
평점 4 - 별로예요. 33개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 33개 이용 후기 중 1개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no hot tub or pool. Breakfast was extremely basic for a super 8, only apples and cereal bars. Windows in room weren't able to be opened
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Jerry

연인과의 여행
좋아요: 청결 상태
The staff person was very hard to understand. We couldn't figure out how to turn on the TV. We asked the staff person and he couldn't do it either. He then called some man on his phone to help. By then I had accidently found the channel we needed. There should have been an instruction sheet by the remote on how to use it. Disappointed.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient to town, quiet, nice friendly owners, clean, comfortable beds.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Manager was very nice and came and showed us how to turn the TV on. Room was hot and we couldn't get it to cool down. Otherwise it was very nice.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Melinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
AC couldn't get it cold.
Room itself wasn't bad but the old AC just couldn't cool the room down. When I first entered the room you could feel the humidity in the room and the AC unit helped but it never got cold.
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Yasmin

출장 여행, 가족 여행
The hotel it’s fine. The rooms good. But breakfast was one of the reason for me to rent there and what they offer it’s not really a breakfast but kind of snack and very very poor. They shouldn’t say they include breakfast.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

Kathleen

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We have stayed here previously with a better experience. We had 3 rooms this time and each smelled bad in different ways, animal and ???. I am aware this is a pet friendly place but all 3 rooms seems wrong.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wished they had a better breakfast options.
2023년 7월에 3박 숙박함

4/10 - 별로예요

sally

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom door stuck. Toilet and tub drainage slow. Chose hotel because ad said breakfast offered, but very limited cereal bars and a few pieces of fruit. Bed was comfortable.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Steve

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s small hotel , but quiet, our room was pretty big, wish it had a tall stool
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent cold A/C
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean comfortable room
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Marcial

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We had booked a room with 2 beds but could only get a room with one bed. The bathroom was senior-friendly. We had no coffee available in the morning. There was no Kleenex paper in the room and the phone and clock did not work. We were overcharged by Expedia of $150 for a $111 standard room.
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Pierette

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No parking anywhere. There are people hanging out and smoking in the unlit parking lot and the area doesn’t feel safe at all!! Not staying here!!
2023년 6월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast not worth advertising as available
The "breakfast" was a joke. A couple breakfast bars, coffee and juice. The far stairway carpet was filthy, the room and lobby was very clean. The toilet didn't work very well.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Rodney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice place to stay
In town for a funeral and only needed a place to sleep for one night. Bed seemed a little hard to me (but I'm also used to a sleep number bed), and the air never fully cooled the room. If I was staying longer, or doing more at the hotel, I might be more critical of things. The staff I spoke to were all super nice and helpful. Bonus points to them for that. I would've liked a real breakfast instead of cereal bars and coffee/juice, but they pointed me to a restaurant nearby where I could get good food cheap. If I need a hotel in Berlin again, It will definitely be here. complete opposite of our stay at another Super 8 in Hampshire IL 3 weeks prior
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The motel was within walking distance to several restaurants:
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place to stay
2023년 3월에 1박 숙박함

6/10 - 괜찮아요

Phillip

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel has seen its best days. With that being said - the room felt cozy for me.
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Charles

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and clean but not best for business travelers
The,property feels and looks quite new. But, not the best for business travel when you might need good internet and easy sockets for recharging devices. Couldn’t get the internet access in room so had to go to the lobby sometimes.
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 28일
Thank you for staying with us. We have been working with our internet provider to have a new wifi system installed so there are stronger connections in every room. I apologize for the inconvenience and appreciate the feedback.

8/10 - 좋아요

Debrah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean. I would have liked a coffee pot in the room. Some of us need that coffee first thing, but needed to get dressed and go to the lobby 😟. Also, would have liked a breakfast.
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 28일
Thank you for staying with us and appreciate the feedback. We are looking at options and alternatives to our limited breakfast.

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lighting in parking was very poor.
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 28일
Thank you for staying with us and appreciate the feedback. Safe travels!

10/10 - 훌륭해요

Tiffany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very clean and staff was friendly and welcoming. We will definitely stay again in the future.
2022년 8월에 1박 숙박함

6/10 - 괜찮아요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Hard to sleep
The room was clean and the staff was friendly. However, the beds were too hard for a good night sleep. The fan in the bathroom gave off noise, but no air. This made it hard to towel off, because the risk was already damp from the moisture in the room.
2022년 8월에 4박 숙박함
답변 제공: General Manager - Super 8 Berlin 님, 2022년 8월 16일
Thank you for your review. I am sorry to hear you were not able to get comfortable on our new mattresses and the fan has already been taken care of. I am glad the staff was friendly and your room met your cleanliness standard, because we pride ourselves on clean rooms and customer service here at Super 8 in Berlin! Hope to see you again!

8/10 - 좋아요

Erik

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 7박 숙박함
답변 제공: General Manger Super 8 Berlin 님, 2022년 8월 2일
Thank you for the review.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel
Really liked staying at the hotel. It is an older building, but well maintained.
2022년 7월에 3박 숙박함
답변 제공: General Manager Super 8 Berlin 님, 2022년 8월 2일
Thank you, we appreciate the feedback. We strive to provide clean quality rooms and excellent customer service.

6/10 - 괜찮아요

Jerald

좋아요: 청결 상태, 직원 및 서비스
2022년 7월에 3박 숙박함
답변 제공: General Manager Super 8 Berlin 님, 2022년 8월 2일
Thank you for the review.

4/10 - 별로예요

Douglas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Not again will we go there
So checking in was no problem. It started about 6pm. Big storm came in. Power went out. No emergency lighting in hallways, no exit lights big safety issue. Because no AC because of power wanted to open windows, found out they were screwed shut. Another issue if we had to get out. Power came on about 1am. They need to upgrade this place before someone gets hurt or cant get out because of a fire. Checking our was fine. Coffee and breakfast snacks.
2022년 7월에 1박 숙박함
답변 제공: General Manager - Super 8 Berlin 님, 2022년 7월 25일
Thank you for your review, as of April 2022 we had passed our fire inspection, meaning everything was in working order. Unfortunately this was our first power outage under new ownership and the concerns are being addressed immediately. We are thankful no one was hurt during the serve storm that blew through our area. The new ownership is continually scheduling upgrades to ensure the guests have the best possible stay at our location. (Including the windows that are screwed shut due to environmental safety code.) I am glad check-in and check-out met your standards, as we strive to provide excellent customer service.

6/10 - 괜찮아요

Terry

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room recently remodeled. Friendly helpful staff. Noise/The heating and air conditioner unit needs replacing or upgrading. Pluming between room noise. The exhaust fan in the bathroom.
2022년 7월에 1박 숙박함
답변 제공: General Manager - Super 8 Berlin 님, 2022년 7월 21일
Thank you for the compliments and noticing the work that has been put into the hotel already. We strive to provide clean rooms and excellent customer service to ensure a comfortable stay for our guests. We continue to make improvements on the hotel and appreciate your feedback.

8/10 - 좋아요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Super 8 Berlin 님, 2022년 6월 9일
Thank you for staying with us! Hope to see you again.