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호텔 마니 바이 아마노 여행 후기

호텔 마니 바이 아마노
Torstrasse 136, Berlin, BE

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 865개 이용 후기 중 490개" "
평점 8 - 좋아요. 865개 이용 후기 중 310개" "
평점 6 - 괜찮아요. 865개 이용 후기 중 49개" "
평점 4 - 별로예요. 865개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 865개 이용 후기 중 4개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

chaemin

2023년 3월에 1박 숙박함
답변 제공: Michael Sperrhake MANI Front Office Supervisor 님, 2023년 3월 15일
Dear Chaemin, Thank you for taking the time to rate your stay with us. We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future. With kind regards, Michael Sperrhake MANI Front Office Supervisor

8/10 - 좋아요

Malkeum

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깔끔!
깔끔하고 좋음. 분명 깨끗한데 계속 뭔지 모를 먼지로 기침이 나왔어요. 환기가 어려운건지, 베딩이 먼지가 많은건지… 둘이 지내긴 좁을것 같고, 혼자라 편했어요. 업무차나 짧은 기간이면 몰라도 긴 기간 투숙하기는 방이 좁을것 같아요. 리셉션도 친절하고, 만족!
2021년 8월에 2박 숙박함
답변 제공: Carmo Camara 님, 2021년 10월 30일
Dear Malkeum, Thank you so much for taking the time to submit your review. We are happy to hear that you were satisfied with our cleaning and service standards. In case you are looking to come back for a longer stay, or wish a different room category, we can also recommend looking into our Sister Hotels in Amano Group. Please feel free to contact us in case you need any assitance before or during your stay, we will always be happy to attend. We look forward to welcome you back soon! Best regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All the money you pay is mainly for its location.
CON #amenity They are not going to provide new towels, slippers everyday without noticing beforehand. They could've leave notes or speak to us upon check-in about it. Amenities include qtips, cotton pads, shampoo, bodywash, bodylotion, and soap. (I know providing minimal amenities is some sort of trend these days for the sake of saving earth, which is a downside for most travellers.) You can buy stuffs like toothbrushs, razors from the vending machine (located on the ground floor) at a high expense, so don't forget to bring them all with you. #hygiene Some sort of dusts or debris were on my bed sheets for four straight nights. truly disgusting! Shower booth and sink won't get cleaned after all. #service Don't expect any kinds of services from this hotel. #room The room is quite small. Won't recommend more than 1 person. PRO #location Less than 5 min walk to metro and tram.
2019년 9월에 4박 숙박함

8/10 - 좋아요

HEEJU 님, 베이징

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
소규모 디자인 호텔의 정석
MITTE지역에 묵고싶어서 위치만 고려한 채 무작정 예약한 호텔인데 만족도 상. 우선 MITTE지역을 모두 도보로 볼 수 있으며 사거리에 로컬에서 유명한 장트 오버홀츠 카페가 있는데 꼭 가보세요. 그리고 The Barn 이라고 진짜 대박 유명한 카페도 걸어서 15분 거리에 있어요. 더 반 대각선에 do you read me 책방도 가보시고.. 호텔은 작고 아담한 부티끄 디자인 호텔. 1인실은 딱 혼자 쓰기에 좋은 매우 작고 아담함. 7층에 묵었는데 7층은 테라스가 있어서 일출을 볼 수 있어서 좋았음. 호텔 MANI가 디자인호텔계열의 하나로 이 디자인 계열 그룹의 호텔들이 옹기종기 모여있는데 체계적 관리, 서비스 친절, 전반적으로 퀄리티가 중상 이상 되어서 가격대비 만족함. 리셉션 호텔리어 친절하고 조식은 이용안했으나 1층 조식 레스토랑이 점심, 저녁 지중해식 요리 하는데라 조식도 훌륭할 것 같다고 생각해요. 무료 생수 없음. 커피포트 없음. 슬리퍼 있음. 그리고 포춘쿠키가 웰컴쿠키로 있어요!!

8/10 - 좋아요

Mischa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Badkamer.is iopen in de kamer. Geen afgesloten ruimte. Douche van glas dus met 2 personen in een kamer ziet de ander je douchen.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Johanna 님, Münchberg

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top Hotel, sehr gute Lage
2024년 4월에 2박 숙박함
답변 제공: Justin Bogdanski, Front Office Shift Leader 님, 2024년 4월 16일
Sehr geehrte Johanna,Es freut uns sehr, dass Sie mit Ihrem Aufenthalt in unserem Hotel zufrieden waren. Ihre positive Rückmeldung zur Sauberkeit, dem Zustand unseres Hauses und dem Service ist eine schöne Bestätigung für unser Team. Wir hoffen, Sie bald wieder als Gast begrüßen zu dürfen.Mit freundlichen Grüßen,Justin BogdanskiFront Office Shift LeaderHotel MANI by Amano

10/10 - 훌륭해요

Oscar

2024년 3월에 2박 숙박함
답변 제공: Justin Bogdanski, Front Office Shift Leader 님, 2024년 4월 16일
Lieber Oscarvielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns sie in Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Justin BogdanskiFront Office Shift LeaderHotel MANI by AMANO

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Justin Bogdanski, Front Office Shift Leader 님, 2024년 2월 21일
Lieber Robert,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns sie in Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Justin BogdanskiFront Office Shift Leader

8/10 - 좋아요

Qendresa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Justin Bogdanski, Front Office Shift Leader 님, 2024년 2월 21일
Liebe Qendresavielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns sie in Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Justin BogdanskiFront Office Shift Leader

8/10 - 좋아요

Sophie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Leider zu unsauber
2023년 12월에 2박 숙박함
답변 제공: Justin Bogdanski, Front Office Shift Leader 님, 2024년 2월 21일
Sehr geehrte Sophie,Wir bedauern sehr, dass Sie während Ihres Aufenthaltes im Hotel MANI by Amano Unannehmlichkeiten erlebt haben. Die Sauberkeit unserer Räumlichkeiten hat für uns höchste Priorität und wir bemühen uns stets, unseren Gästen ein tadelloses Ambiente zu bieten. Ihre Rückmeldung nehmen wir ernst und werden sie intern besprechen.Mit freundlichen Grüßen,Justin BogdanskiFront Office Shift LeaderHotel MANI by Amano

6/10 - 괜찮아요

Benjamin

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: MANI by AMANO 님, 2023년 12월 27일
Lieber Benjamin,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns mit offenen Worten zu bewerten.Wir bedauern, dass Sie Ihren Aufenthalt bei uns nicht vollkommen genießen konnten und dieser nicht zu Ihrer Zufriedenheit war.Gern möchten wir Sie davon überzeugen, dass Sie sich bei uns rundum wohlfühlen können und hoffen auf ein Wiedersehen in Berlin.Entschuldigen Sie die Unannehmlichkeiten. Mit freundlichen Grüßen,Michael Sperrhake

10/10 - 훌륭해요

Leonid

2023년 12월에 3박 숙박함
답변 제공: MANI by AMANO 님, 2023년 12월 27일
Dear Leonid,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Michael Sperrhake

6/10 - 괜찮아요

Lukas

좋아요: 직원 및 서비스, 객실의 편안함
Fint hotel dog meget støj fra fester der blev holdt i weekenden i restauranten. Sengelinned rent og pænt dog meget beskidt på værelset. Der var meget støvet!
2023년 12월에 2박 숙박함
답변 제공: MANI by AMANO 님, 2023년 12월 27일
Dear Lukas,Thank you for taking the time to evaluate your stay with us in frank words.We regret that you were not able to fully enjoy your stay with us and that we were not able to arrange your stay to your satisfaction.We apologise that you were not able to enjoy the night properly due to the restaurant music. We always have to make sure that all doors are closed, so no sounds can disturb our guest.We apologise for the inconvenience. This is not part of our standards.We are happy to receive your feedback, as this is the only way we can further develop our hotel according to the wishes of our guests.We would like to convince you that you can feel completely comfortable with us and hope to see you again in Berlin.We apologise for any inconvenience caused. Yours sincerely,Michael Sperrhake

6/10 - 괜찮아요

Vesa-Tapio

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: MANI by AMANO 님, 2023년 12월 27일
DearThank you for taking the time to evaluate your stay with us in frank words.We regret that you were not able to fully enjoy your stay with us and that we were not able to arrange your stay to your satisfaction.We would like to convince you that you can feel completely comfortable with us and hope to see you again in Berlin.We apologise for any inconvenience caused. Yours sincerely,Michael Sperrhake

10/10 - 훌륭해요

Abdullah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: MANI by AMANO 님, 2023년 12월 27일
Dear Abdullah,Thank you very much for taking the time to evaluate your stay with us with frank words.We are very pleased that you had a nice stay with us.We are very honoured by your positive feedback and we appreciate your satisfaction and praise of our...We look forward to welcoming you again in the future.Yours sincerely,Michael Sperrhake

8/10 - 좋아요

Johanna 님, Münchberg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Bad dürfte besser belüftet sein
2023년 11월에 3박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 11월 30일
Liebe Johanna,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns sie in Zukunft erneut bei uns begrüßen zu dürfen. Wir werden selbstverständlich uns die Bad Lüftung nochmal überprüfen.Mit freundlichen Grüßen,Michael SperrhakeMANI Rezeption Supervisor

8/10 - 좋아요

Dorin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Insufficient Wifi and only one elevator for guests & crew leads to waiting times
2023년 11월에 2박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 11월 30일
Dear Dorin,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.Regarding the wifi, we will make a efficiency test and reboot.We hope to welcome you again in the future.With kind regards,Michael SperrhakeMANI Front Office Supervisor

8/10 - 좋아요

Gero

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
HATTE KEIEN AHNUNG WIE DER FERNSEHER ANGING::::MITmit der fernbedingung ging es nicht am donnerstag auf freitag,. aonst war alles perfekt
2023년 10월에 1박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 11월 9일
Lieber Gero,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten, gerne zeigen wir Ihnen das nächste mal wir Sie den Fernseher korrekt bedienen können.Wir freuen uns sie in Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Michael SperrhakeMANI Rezeption Supervisor

10/10 - 훌륭해요

Mathias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Top Hotel für einen Trip nach Berlin.
2023년 10월에 1박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 11월 9일
Lieber Mathias,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns sie in Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Michael SperrhakeMANI Rezeption Supervisor

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 11월 9일
Dear Anonymous,Thank you very much for taking the time to evaluate your stay with us with frank words.We are very pleased that you had a nice stay with us.We are very honoured by your positive feedback and we appreciate your satisfaction and praise of our...We look forward to welcoming you again in the future.Yours sincerely,Michael SperrhakeMANI Front Office Supervisor

10/10 - 훌륭해요

Astrid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 10월 5일
Dear Astrid,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Michael SperrhakeMANI Front Office Supervisor

10/10 - 훌륭해요

KAREN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s very well located and personnel is nice
2023년 9월에 4박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 10월 5일
Dear Karen,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Michael SperrhakeMANI Front Office Supervisor

10/10 - 훌륭해요

KAREN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The guy who helped us with our check in was super nice and really helpful
2023년 9월에 3박 숙박함
답변 제공: MANI by AMANO 님, 2023년 9월 27일
Dear Guest,Your positive remarks about our front-desk staff are sincerely appreciated. It's always heartening to hear that our team members are making a significant difference in our guests' experience. At Hotel AMO by AMANO, we strive to provide the highest level of service and your feedback serves as a wonderful testament to our efforts.We hope to welcome you back soon for another delightful stay.Best Regards, Mae BalouchiAssistant Front Office Manager

10/10 - 훌륭해요

Olivia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was super accommodating & even passed out accessories for hotel guests to cheer on the Berlin Marathon this past Sunday! They also provided refreshments to the runners staying at the hotel, which I found most kind!
2023년 9월에 2박 숙박함
답변 제공: Justin Bogdanski, Front Office Agent 님, 2023년 9월 26일
Dear Olivia,It warms our hearts to read your positive comments about our staff and the efforts we made during the Berlin Marathon. Your kind words truly reflect our dedication to providing a memorable experience for our guests. It's a delight to know you found our gesture of providing accessories and refreshments for the marathon runners most kind. We are always eager to support and celebrate the achievements of our guests and we're pleased to hear that this added to your stay.Thank you once again for your lovely review. We eagerly look forward to your next visit at Hotel AMO by AMANO.Best Regards,Justin Bogdanski Front Office AgentHotel MANI by AMANO

10/10 - 훌륭해요

Kennard

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was amazingly helpful and courteous
2023년 9월에 1박 숙박함
답변 제공: Mae Balouchi Assistant Front Desk Manager 님, 2023년 9월 25일
Dear Guest,Your kind words about our staff's professionalism and courtesy have been well received. At Hotel AMO by AMANO, our team always strives to create a welcoming and helpful atmosphere for all our guests and it's heartening to know that we were successful in our efforts during your stay. Your feedback is truly valuable to us and we look forward to welcoming you back in the future. Best regards,

10/10 - 훌륭해요

yumi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
nice hotel
2023년 9월에 5박 숙박함
답변 제공: Justin Bogdanski, Front Office Agent 님, 2023년 9월 26일
Dear Yumi,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Justin BogdanskiMANI Front Office Agent

6/10 - 괜찮아요

Joanna

2023년 8월에 2박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 10월 5일
Dear Joanna,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Michael SperrhakeMANI Front Office Supervisor

6/10 - 괜찮아요

Vincent 님, Berlin

별로예요: 직원 및 서비스, 편의 시설/서비스
No attention to guests’s rooms. Only one very slow elevator.
2023년 8월에 2박 숙박함
답변 제공: Justin Bogdanski, Front Office Agent 님, 2023년 9월 26일
Dear Vincent,We regret to hear that your recent experience at Hotel AMO by AMANO did not meet your expectations. Our team is committed to providing the best possible service to our guests, and we apologize if this was not reflected during your stay.Concerning your comments about the speed of the elevator, we acknowledge that patience can sometimes be tested. Please be assured that our goal is to deliver a seamless experience for all our guests.We hope to have the opportunity to host you again in the future and provide you with the top-notch service that we are accustomed to providing.Best Regards,Justin BogdanskiFront Office AgentHotel MANI by AMANO

10/10 - 훌륭해요

Håkan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 9월 1일
Dear Hakan,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Michael SperrhakeMANI Front Office Supervisor

10/10 - 훌륭해요

Dorin

2023년 8월에 1박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 9월 1일
Dear Dorin,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Michael SperrhakeMANI Front Office Supervisor

10/10 - 훌륭해요

Jacek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Berlin is never bored
We spent a nice extended weekend with my wife and our German pointer dog on August 19-21, 2023. We were already in this hotel in 2020. The service was very nice and polite. Comfortable beds and clean room. Great location in the Mitte district. Safe and quiet. Opposite the shop, lots of good restaurants and breakfasts nearby. We traveled by car and had the option of parking in the hotel garage. The parking lot is small and a bit tight but every driver should manage. I would recommend booking a parking space in advance as parking on the street costs 4 euros per hour. We will definitely return to Main by Amano. I highly recommend. Thank you and best regards, Jacek and Joanna
2023년 8월에 2박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 9월 1일
Dear Jacek and Joanna,We are delighted to read your positive review. It's wonderful to know you enjoyed your stay with us, appreciating our convenient location and comfortable amenities. We are particularly pleased that you found our staff to be nice and polite. Your comments about our parking facility are noted and we are glad that it was suitable for your needs. We look forward to welcoming you back at Hotel MANI by Amano. Your high recommendation is greatly appreciated.Kind regards,MichaelsperrhakeFront Office SupervisorHotel MANI by Amano

10/10 - 훌륭해요

Tom Reidar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Justin Bogdanski, Front Office Agent 님, 2023년 8월 23일
Dear Mr. ReidarThank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Justin BogdanskiMANI Front Office Agent

8/10 - 좋아요

Julia

2023년 8월에 2박 숙박함
답변 제공: Justin Bogdanski, Front Office Agent 님, 2023년 8월 23일
Dear Mrs. Carlsson,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Justin BogdanskiMANI Front Office Agent

10/10 - 훌륭해요

Julie Andrea

2023년 7월에 1박 숙박함
답변 제공: Justin Bogdanski, Front Office Agent 님, 2023년 8월 13일
Dear Mrs. Andrea,Thank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Justin BogdanskiFront Office Agent

8/10 - 좋아요

Peggy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Justin Bogdanski, Front Office Agent 님, 2023년 8월 13일
Dear PeggyThank you for taking the time to rate your stay with us.We are very pleased that you had a nice stay with us and look forward to welcoming you again in the future.With kind regards,Justin BogdanskiFront Office Agent

8/10 - 좋아요

Sophia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Auf jeden fall eine parkplatz buchen sehr sehr kleine Tiefgarage oder abstell kammer? Aufzug geht nicht in in die Tiefgarage. Es gibt den knopf -1 aber ohne funktion... Leider hat die klimaanlage im der zweiten Nacht den geist aufgegeben
2023년 8월에 2박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 8월 9일
Sehr geehrte Sophia,wir bedauern sehr, dass Ihr Aufenthalt in unserem Hotel nicht Ihren Erwartungen entsprach. Es tut uns leid zu hören, dass Sie Schwierigkeiten mit unserer Parkmöglichkeiten und der Klimaanlage hatten.Wir bemühen uns stets, unseren Gästen einen angenehmen und reibungslosen Aufenthalt zu bieten. Ihre Rückmeldung hilft uns dabei, unsere Dienstleistungen stetig zu verbessern.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen einen rundum zufriedenstellenden Aufenthalt zu ermöglichen.Herzliche Grüße,Michael SperrhakeFront-Office-SupervisorHotel MANI von Amano

4/10 - 별로예요

Thomas

별로예요: 객실의 편안함
Not able to sleep, bc bar music.
Bar in lobby played with base so it was impossible to sleep until 02+. Toilet running
2023년 8월에 2박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 8월 9일
Dear Thomas,I am truly sorry to hear about the inconvenience you experienced during your stay with us. The comfort of our guests is of utmost importance to us, including the provision of a peaceful sleeping environment. Your feedback is valuable and it has been noted.Kindest regards,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

10/10 - 훌륭해요

Ralf

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modern, sauber, tolle Lage, sehr schönes und geräumiges Zimmer
2023년 7월에 6박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 8월 9일
Sehr geehrter Herr Ralf, es freut uns sehr, dass Sie Ihren Aufenthalt bei uns im Hotel MANI by Amano genossen haben.Ihre lobenden Worte über unsere moderne Ausstattung, Sauberkeit und die tolle Lage sind eine schöne Bestätigung für uns. Geräumige und schöne Zimmer sind Teil unseres Engagements, um unseren Gästen das bestmögliche Erlebnis zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

10/10 - 훌륭해요

Darren

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, very close to a lot of amenities
2023년 7월에 6박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 8월 4일
Dear Darren,We are thrilled to hear that you appreciated our convenient location. At Hotel MANI by Amano, we take pride in providing easy access to numerous amenities for our guests. Your positive feedback is much appreciated. Kindest regards,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay in Berlin!
This place is newly renovated, and although the rooms are small, they are well thought out, so it didn’t feel too cramped. The area is really great with so many restaurants! And it’s pretty close to many sites. Staff is very friendly and helpful. We would stay again.
2023년 7월에 7박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 8월 4일
Dear Gary,Your positive feedback warms our hearts. Delighted to learn that our well-designed rooms and friendly staff made your stay comfortable. It's also pleasing to know that the hotel's location added to your Berlin experience.We look forward to welcoming you back on your next visit.Kindest regards,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

10/10 - 훌륭해요

Andreas

2023년 7월에 1박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 8월 4일
Lieber Andreas,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns sie in Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Michael SperrhakeMANI Rezeption Supervisor

10/10 - 훌륭해요

Rasmus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lækkert hotel med central beliggenhed
Dejligt hotel centralt liggende i Berlin, tæt på shopping, metro og gode restauranter. Rummelige og rene værelser, flot design og mulighed for at spise inde pg ude. Mulighed for parkering tæt på hotellet.
2023년 7월에 1박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 8월 4일
Dear Rasmus,It was a pleasure to have you stay with us at Hotel MANI by Amano. We are delighted to know you appreciated our central location and found our rooms to be spacious and clean. It's wonderful to hear that you also enjoyed our design and dining options.We look forward to the opportunity to welcome you back on your next visit to Berlin.Best regards,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

10/10 - 훌륭해요

Lasse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 8월 4일
Lieber Lasse,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns sie in Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Michael SperrhakeMANI Rezeption Supervisor

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fabulous hotel and would stay again.
2023년 7월에 1박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 8월 4일
Dear Rebecca,It's delightful to hear that you had a fabulous stay at Hotel MANI by Amano. We are truly gratified by your feedback, and it would be our pleasure to welcome you back for another exceptional stay.Best regards,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

10/10 - 훌륭해요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
welcoming, central for getting around. clean would go again .
2023년 7월에 4박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 7월 16일
Dear Jane,Thank you for your review. We are thrilled to hear that you felt welcomed and had an enjoyable stay with us. We strive to ensure our guests experience the best, and we appreciate that you found our location convenient for getting around. Thank you for choosing us and we look forward to welcoming you back soon!Yours sincerely,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

8/10 - 좋아요

shelly

좋아요: 청결 상태, 직원 및 서비스
The elevator did not work during my stay which was unpleasant given my high floor.
2023년 7월에 3박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 7월 16일
Dear Shelly,Thank you for bringing this to our attention. We value all feedback from our guests, as it helps us improve our services and facilities. We strive to provide an exceptional experience at Hotel MANI by Amano for all of our guests, and we apologize for the elevator not working well. Please know that we take all feedback seriously and are committed to providing a world-class experience.Yours sincerely,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Location, Cute Hotel
What an amazing location! Near tons of great dining options (be sure to check out the cafe with the bulldog mascot on the nearby corner), lots of historical attractions within a 10-20 min walk, and right by lots of public transportation options. It felt very safe walking around at any time of day/into the night. The rooms are comfortable with everything we needed for our stay in Berlin, and we enjoyed sitting outside having a beer (although the hotel’s selection was surprisingly small). Staff were friendly and helpful, even holding a bag for a few extra days after we checked out when it wouldn’t fit in our rental car. Would be happy to stay here again!
2023년 6월에 2박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 7월 16일
Dear Stephanie,Thank you for your lovely review!We are delighted that you enjoyed your stay at Hotel MANI by Amano and appreciate your kind words about our convenient location, comfortable rooms, and friendly staff. We are grateful to have had the opportunity to provide a comfortable and safe experience for you during your visit to Berlin. Thank you again for taking the time to share your comments with us.Yours sincerely,Michael SperrhakeFront Office SupervisorHotel MANI by Amano

8/10 - 좋아요

Klaus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 7월 6일
Lieber Klaus,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns hatten und freuen uns sie in Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Michael SperrhakeMANI Rezeption Supervisor

6/10 - 괜찮아요

Monty

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The elevator was broken our last day. Walking up and down 5 flights of stairs was not great.
2023년 6월에 3박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 7월 6일
Dear Monty,Thank you for taking the time to share your feedback with us. We are sorry to hear that the elevator was broken during your last stay with us. At Hotel MANI by Amano, we strive to provide our guests with a comfortable and convenient stay. We apologize if this was not the case for you on your last day, and we appreciate your patience in such an unfortunate situation.Kindest regards Michael SperrhakeFront Office SupervisorHotel MANI by Amano

6/10 - 괜찮아요

Rafu

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 3박 숙박함
답변 제공: Michael Sperrhake, Front Office Supervisor 님, 2023년 7월 2일
Dear Rafu,Thank you for taking the time to evaluate your stay with us in frank words.We regret that you were not able to fully enjoy your stay with us and that we were not able to arrange your stay to your satisfaction.We apologise for the inconvenience. This is not part of our standards.We would like to convince you that you can feel completely comfortable with us and hope to see you again in Berlin.Yours sincerely,Michael SperrhakeMANI Front Office Supervisor