We spent two nights and one and a half days visiting in Berlin. This hotel was very convenient. It is right on the tram line…in fact the tram stop is directly in front of the hotel! You can even take a tram directly to the train station and hop on a train that takes you right to the airport. The hotel desk staff were very friendly, helped us figure out a game plan for seeing the sights, suggested restaurants and provided items we requested (example extra pillows) promptly. The room was large, clean and very comfortable. They didn’t have AC in the room where we stayed but we were there in October. During the day we left the windows ajar to bring in cooler fresh air and then closed them at night. Although it is right on a busy street with a tram, and our room looked over the street on the first floor (which we would call a second floor), when you close the windows and draw the curtains it is very quiet, well insulated from street noise. The beds and pillows were very comfortable. The breakfast buffet is very good, well worth the $15 a person. There is an adjoining restaurant that looks very nice but we didn’t eat there, preferring to dine while out roaming the city. This hotel is basic with respect to “extras”. Bring your own shampoo and body lotion for example. But it is a very nice hotel that we can heartily recommend!