My partner & I just stayed at Palacin Berlin Apartments for 4 nights from Friday to Tuesday. The office is only open Mon-Fri from 9-5pm, so this is not a full time staffed hotel. They specifically state that they are "apartments" and NOT a "hotel". If you need those full time, full service amenities, then this is not for you. However, if you are looking to stay at a beautiful, luxury apartment feeling like you are a local resident, then this is perfect! I arrived at noon on Friday & met by Nisha at the office. She was very sweet, pleasant & professional. After a long flight, she kindly let me check in early even though check in isn't until 3pm. She brought me up to my room, explained a few things, & left me to relax & enjoy it. She did explain that there is no maid service and since the office is closed the wkend that if I needed anything extra that I should request it now. The bathroom amenities are small shampoo, bath gel, & hand soap. I booked a "Type A" one bedroom which is quite large, has a full kitchen with washer/dryer, large bthrm, & half bthrm. We were apt #10 which was 3 flights up. You can take the elevator, but we used the stairs. We faced the interior courtyard which was pindrop quiet & pretty open view as there was a large courtyard & the other bldgs were a good distance away so no need to close the curtains for privacy. The apartment is quite beautiful with high ceilings & big windows, very well furnished, & fully stocked kitchen.