Thank you for sharing Robin Ivy,Your feedback is greatly appreciated and I look forward to sharing with our staff. I am very happy to hear that you got to enjoy the amenities that we have to offer.Hopefully we will have the opportunity to welcome you back in the near future!

Good day Karen,Thank you for sharing your recent visit. I would like to extend my apologies for the disturbance from the fire alarm. I do hope we will have the opportunity to welcome you back for a more enjoyable stay.

Thank you Craig Michael,We look forward to welcoming you back in the near future!Newstead Management Team

Thank you for sharing Ute Beatrix.Looking forward to welcoming you back in the near future!

Thank you for sharing Robert!

Thank you for taking the time out to share your recent stay Anthony! Your feedback is greatly appreciated. We are so delighted to hear that you had a wonderful time with us and enjoyed all of the amenities that we have to offer. Looking forward to welcoming you back in the near future. :)

Thank you for sharing Naresh. I am very sorry that we did not meet your expectations. I do hope that we will have the opportunity in the near future the make your stay more enjoyable.

Thank you for sharing Charlie,It was a pleasure to have you with us.

Thank you for sharing Minal!

Thank you for sharing Charlotte. It was a pleasure to have you with us and I do hope we have the opportunity to welcome you back in the near future.Happy to also share that our suites offer full kitchen facilities if that may be of interest to you for the future :)

Dear Donna,Thank you for taking the time to share your recent stay with us. We are very happy to hear that you enjoyed your accommodation and relaxation in our spa. Please accept our sincerest apologies for any inconvenience regarding your room service experience.Hopefully we have the opportunity to welcome you back in the near future.

Thank you for sharing Linxi,Our staff's first priority is the comfort and satisfaction of our guest and we are delighted to hear that they met your expectations.We are also happy to hear that you enjoyed the amenities that we have to offer here at Newstead.Looking forward to welcoming you back in the near future!

Thank you for sharing Terenay,We look forward to welcoming you back to your home away from home!

Thank you for sharing Linda. It was a pleasure to have you with us. We look forward to welcoming you back!

Thank you for sharing Melanie Di!

Thank you for sharing Ellen!

Thank you for sharing Susan!

Dear Amber N.We appreciate you taking the time out to share your recent visit with us.We are happy to hear you enjoyed the service and amenities offered.Hopefully we will have the opportunity to welcome you back in the near future!

Thank you for sharing Matthew!It was our pleasure to have you with us. We look forward to having the opportunity to welcome you back soon!

Thank you for your lovely review Karl.We are delighted to hear that you loved your stay with and we have taken note on your feedback regarding to pool and services. We hope to welcome you back in the future!

Thank you for sharing Joan,It was a pleasure to have you with us. Looking forward to having the opportunity to welcome you back

Thank you for sharing Raymond!

Thank you for sharing Miljan!

Good day Dorothy,Thank you for choosing our hotel for your stay. It is our privilege to know that you had a great experience with us during your recent visit. We are happy you enjoyed our service, facilities and location and please accept our apologies for the issue with the ants.Thank you again and we look forward to having you stay with us again.

Thank you for sharing Diana Lynn,We are so pleased to hear that you had a wonderful stay with us and enjoyed all the amenities that we have to offer. We hope to welcome you back soon!

Thank you for sharing Ian! We are happy to hear that you enjoyed your time and beautiful views on the property.We hope to have the opportunity to welcome you back in the near future!

Thank you for sharing Erika!

Thank you for sharing Emily!

Thank you for sharing Jennifer!

Thank you for choosing Newstead for such a joyous occasion Treasha! It was a pleasure to have you with us and we look forward to welcoming you back!

Thank you for choosing Newstead Belmont Hills Michael!It was a pleasure to have you with us and we delighted to see you enjoyed the amenities and views our property has to offer. We look forward to welcoming you back in the near future!

Thank you for sharing Quensi,It was a pleasure to have you with us.We look forward to welcoming you back in the near future!

Thank you for this wonderful review Tammy. We are thrilled to know that you enjoyed your stay with us and we appreciate you taking the time to share. Happy to hear that you also enjoyed all the amenities that we offer and that our shuttles assisted you in getting around the island with a bit of ease. We hope to have the pleasure of welcoming you back in the future.

Thank you for sharing Geoffrey Emanuel,We are very sorry that we did not meet your expectations. Hopefully we will have the opportunity to welcome you back for a more enjoyable stay.Newstead Management

Thank you for sharing your review Alex,It was a pleasure to have you and the family with us. Hopefully we will have the opportunity to welcome you back in the near future!

Good day Donna,Thank you for your feedback. I am very glad to hear that you enjoy your stay with us. I am very sorry for the service received by the front desk team. Please be assured that this matter will be addressed to ensure a more enjoyable experience for our guest. I do hope we have the opportunity to welcome you back in the near future.

Thank you for your feedback.Customer satisfaction remains the number one priority. I am very sorry that we have not done so and that we have fallen short of your expectations. I appreciate you sharing your experience, and I will address the Front Desk team to ensure a better experience for our guest.I do hope we have an opportunity to welcome you back in the near future for a more enjoyable stay.K. BeanDirector of Rooms

Thank you so much for sharing David. It was a pleasure to have you with us. We are glad to hear you enjoyed the amenities offered and look forward to the opportunity to welcome you back in the near future.

Good day Lucy,Thank you for sharing your recent stay with us. I am very sorry to hear of your experience while dining. Please be assured that this matter will be addressed. Looking forward to the opportunity to welcome you back in the near future.

Thank you for sharing Daniel!

Thank yo for sharing Charles! :)

Thank you for sharing John Frances! It was a pleasure to have you we us. We look forward to welcoming you back in the near future :)Newstead Management Team

Thank you for taking the time to post your feedback regarding your recent stay with us. The sighting of a rat on the grounds of the property is highly unusual, although Bermuda, being a sub-tropical climate, does unfortunately, have this species here. We are vigilant in our controls to ensure that the hotel is free of these types of unwanted guests. Thank you for bringing this issue to our attention; we have alerted our operations team in order to address this outside issue immediately. Regarding the recycling I will follow up with our housekeeping team as we do still offer recycle bags for guest in our suites. We appreciate your feedback. Newstead Management

Thank you for sharing David!

Thank you for sharing James Paul. I was first like to apologize for the level of service received from one of our staff members. Please be assured that this matter will be addressed immediately as customer service and satisfaction is our top priority.Thank you again for choosing Newstead and I do hope we have the opportunity to welcome you back in the near future!Regards, Newstead Management Team

Thank you for sharing Kris! It was a pleasure to have you with us. We hope to welcome you back in the near future. Newstead Management

Thank you for sharing Kay! It was a pleasure to have you with us. Looking forward to welcoming you back in the near future. Newstead Management

Thank you Bronwyne,It was a pleasure to have you with us.We look forward to welcoming you again in the near future!

Thank you for sharing Jeneba,It was a pleasure to have you with us.We look forward to welcoming you back in the near future!

Thank you for sharing Vincent John! It was a pleasure to have you with us and we are very happy that we meet your expectations. We look forward to having the opportunity to welcome you back in the near future!!