BBQ/피크닉 공간

레지던스 인 바이 메리어트 게이더스버그 워싱터니언 센터 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 333개 이용 후기 중 190개" "
평점 8 - 좋아요. 333개 이용 후기 중 85개" "
평점 6 - 괜찮아요. 333개 이용 후기 중 32개" "
평점 4 - 별로예요. 333개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 333개 이용 후기 중 12개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

YEONJOONG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good breakfast
2023년 7월에 14박 숙박함
답변 제공: ZA 님, 2023년 7월 20일
Dear Yeonjoong, Thank you for letting us know that you had a great stay at Residence Inn Gaithersburg and you loved our breakfast. We hope to see you soon again.

2/10 - 너무 별로예요

Byeong

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
말도 없이 주차비를 청구했다.
2019년 9월에 1박 숙박함
답변 제공: General Manager 님, 2019년 10월 1일
Thank you for your feedback. We appreciate your business.

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a great stay.
2024년 4월에 1박 숙박함
답변 제공: Residence Inn Gaithersburg 님, 2024년 4월 14일
Tara, Thank you for sharing your feedback with us.We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Residence Inn Gaithersburg.We look forward to welcoming you back soon.

6/10 - 괜찮아요

Wendy

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Brittanae R. 님, 2024년 4월 11일
Hi Wendy,Thank you for your feedback. We look forward to seeing you again soon.

8/10 - 좋아요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel met our need. It was a very pleasant stay.
2024년 2월에 7박 숙박함
답변 제공: Residence Inn Gaithersburg 님, 2024년 3월 28일
Dear Stephanie,Thank you for sharing your feedback with us.We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Residence Inn Gaithersburg.We look forward to welcoming you back soon.

10/10 - 훌륭해요

Ronald Lee III

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 8박 숙박함
답변 제공: Brittanae R. 님, 2024년 1월 22일
Thank you for your feedback Ronald! We look forward to seeing you soon :)

2/10 - 너무 별로예요

Lisa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Mice - don’t stay here!
First, let me say that the staff at the front desk were all very polite and accommodating. The issues that I had were with the hotel itself. I stayed for four nights as I have recently relocated to the area. The television was broken in the bedroom of my suite; there was trash piled up in the hallways every night; and there were also people hanging out around the doors smoking, cursing, and essentially just loitering. I had to change rooms twice due to broken door locks. On my last night there, there was a mouse in my room!! The desk clerk was very nice. She apologized and moved me to a different building. While that building was clean and free of bags of trash in the hallways, the bed was itchy! I left there at 2:30am in my pajamas. I went and checked into the Marriott instead. It was one of the worst hotel stays that I’ve ever had. I am Marriott brand loyal, because I know what I’m going to get - USUALLY. But not this time, this place should be closed, fumigated, renovated, and turned back into a Residence Inn, because right now it’s functioning more like a cheap motel. I really hate to leave bad reviews, but my experience was really awful. I wouldn’t advise staying here.
2024년 1월에 4박 숙박함
답변 제공: Brittanae R. 님, 2024년 1월 22일
Dear Lisa,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping department and leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

4/10 - 별로예요

Amy

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Tv screen had big scratches all over it house keeping really domt check to see if you need anything day by day several employees that work the front desk were very rude terrible customer service not friendly at all
2024년 1월에 1박 숙박함
답변 제공: Brittanae R. 님, 2024년 1월 13일
Hi Amy, Thank you for taking the time to let us know about your experience while staying with us. Your experience of Residence Inn Gaithersburg is below our standard. You extend your reservation daily and our housekeeping staff and front desk always asks if you would like service and you decline. We are always here to assist you, if there is anything I could do for you to make your stay better please stop by the desk Ill be more than happy to help.

10/10 - 훌륭해요

Knycoe

2024년 1월에 2박 숙박함
답변 제공: Brittanae R. 님, 2024년 1월 13일
Hi Knycoe, On behalf of the entire hotel team, I want to thank you for sharing your feedback!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!!

2/10 - 너무 별로예요

Diana

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Uncomfortable rooms with limited towels, toiletries, and light fixtures -- too much light with some and not enough with others. Bathroom faucet was splattering all over the place. Do not recommend. Over $600 for 3 nights.
2023년 12월에 3박 숙박함
답변 제공: Brittanae R. 님, 2024년 1월 13일
Hi Diana,Thank you for sharing your feedback!

6/10 - 괜찮아요

michael

좋아요: 직원 및 서비스
A poor room layout puts the HVAC ducts 2 feet from the bed. Very loud cycling on and off during the night.
2023년 12월에 4박 숙박함
답변 제공: ZAhmed 님, 2023년 12월 28일
Dear Michael, thank you so much for staying with us and provding the feedback in regards to the AC placement. It has been shared with the appropriate Managers for review.

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great hotel - a bit outdated/ needs some upgrades and maintenance
2023년 11월에 28박 숙박함
답변 제공: ZAhmed 님, 2023년 12월 28일
Dear Mario, thank you so much for letting us know that you enjoyed your stay with us at Residence Inn Gaithersburg.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 14박 숙박함
답변 제공: Zahmed 님, 2023년 12월 28일
Dear Michael, thank you letting us know that you had a great stay with us at Residence Inn Gaithersburg.

8/10 - 좋아요

Javier

2023년 11월에 2박 숙박함
답변 제공: ZAhmed 님, 2023년 12월 28일
Dear Javier, thank you for your feedback.

8/10 - 좋아요

Shoghik 님, Bikfaya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everything was ok bit the heating system is ver noisy
2023년 11월에 9박 숙박함
답변 제공: ZAhmed 님, 2023년 11월 29일
Dear Shighik, Thank you for letting us know about the heating system noise. Your feedback already shared with Chief Engineer to address the issue immediately.Thank you

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
a pleasant stay
2023년 11월에 1박 숙박함
답변 제공: ZAhmed 님, 2023년 11월 9일
Dear Michael, We are gad to hear that you had a pleasant and enjoyable stay with us at Residence Inn Gaithersburg.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great- recommend
We like it here. Everyone has been friendly and accommodating. We kept extending our stay and we would stay here again.
2023년 10월에 7박 숙박함
답변 제공: ZAhmed 님, 2023년 11월 6일
Thank you so much for letting us know that you had a great stay with us!

10/10 - 훌륭해요

Mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good area
2023년 10월에 1박 숙박함
답변 제공: ZAhmed 님, 2023년 10월 29일
Dear Mario, Thank you for letting us know that you had a great stay.

10/10 - 훌륭해요

Muriel

2023년 10월에 7박 숙박함
답변 제공: ZAhmed 님, 2023년 10월 29일
Dear Muriel, we are glad to hear that you had a great stay with us at Residence Inn Gaithersburg.

10/10 - 훌륭해요

Hayya

2023년 10월에 3박 숙박함
답변 제공: ZAhmed 님, 2023년 11월 6일
Dear Hayya, We are glad to hear that you had a great stay with us.

8/10 - 좋아요

Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: ZAhmed 님, 2023년 10월 12일
Dear Kathy, Thank you for letting us know that you enjoyed your stay. We look forward to your next visit.

8/10 - 좋아요

Amira

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a very nice and comfortable stay.
2023년 9월에 1박 숙박함
답변 제공: ZAhmed 님, 2023년 10월 2일
Dear Amira, Thank you for letting us know that you enjoyed your stay and we look forward to seeing you again.

8/10 - 좋아요

Gilberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 15박 숙박함
답변 제공: ZAhmed 님, 2023년 9월 21일
Dear Gilberto, Thank you so much for letting us know that you enjoyed your stay.

10/10 - 훌륭해요

Wounded

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 12박 숙박함
답변 제공: ZAhmed 님, 2023년 9월 19일
Thank you so much for letting us know that you had a great stay with us at Residence Inn Gaithersburg.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I was woken up my banging against the wall at 8 am due to maintenance working outside my room directly against the wall of the bedroom.
2023년 9월에 1박 숙박함
답변 제공: ZAhmed 님, 2023년 9월 19일
Dear Anonymous, I can't imagine what you must have felt so early in the morning hearing the noise. Please accept my sincere apology for any inconvenience this may have caused.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Like Having My Own Apartment
Very nice room and hotel. Excellent staff and services. Good breakfast included each morning. Great location. Wonderful experience. Felt very comfortable, like it was my own apartment.
2023년 8월에 7박 숙박함
답변 제공: ZAhmed 님, 2023년 9월 19일
We are glad to hear that you loved our hotel and the location. Hope to see you soon again!

8/10 - 좋아요

Charlotte

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the stay, amnesties were as advertised and it was comfortable enough.
2023년 8월에 5박 숙박함
답변 제공: ZAhmed 님, 2023년 9월 19일
Dear Charlotte, Thank you for letting us know that you enjoyed your stay. We look forward to seeing you again.

8/10 - 좋아요

Charlotte

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property provided the right amenities that I needed to make my stay a good one.
2023년 8월에 4박 숙박함
답변 제공: ZAhmed 님, 2023년 9월 19일
Thank you so much for letting us know that you enjoyed your stay.

8/10 - 좋아요

Vuong

가족 여행
좋아요: 객실의 편안함
Comfortable and very adequate lodging option
Very convenient location next to major highways. The room is spacious and has excellent floor plan. The hallway and elevators are not clean however, and the smell of cooking from other rooms can drift into your room. The room cleanliness is adequate and average. Breakfast is adequate with a good selection of fresh fruits and yogurt. The outdoor sitting area is a plus. Overall, this is very comfortable, adequate and fairly priced option for an extended stay in Wash DC. The metro station is 1.5 miles from the hotel.
2023년 7월에 3박 숙박함
답변 제공: ZA 님, 2023년 8월 2일
Dear Vuong,Thank you so much for providing the detailed review. Your feedback has been shared with the team to make necessary adjustments to improve the quality of public area cleanliness. We sincerely hope that you will keep Residence Inn a part of your future travel planning.

8/10 - 좋아요

Anna

2023년 7월에 7박 숙박함

10/10 - 훌륭해요

Phillip M

2023년 7월에 1박 숙박함
답변 제공: ZA 님, 2023년 7월 21일
Dear Phillip M,We are glad to hear that your stay at Residence Inn was fantastic! We look forward to seeing you again.

8/10 - 좋아요

John

2023년 6월에 4박 숙박함
답변 제공: ZA 님, 2023년 7월 5일
Dear John, Thank you so much for letting us know that you enjoyed your stay with us at Residence Inn Gaithersburg. We look forward to your next visit.

10/10 - 훌륭해요

Sophia

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We could not have had a more pleasant stay! The staff was so welcoming and kind, and the breakfast was always so delicious. I would definitely stay here again!
2023년 6월에 6박 숙박함
답변 제공: ZA 님, 2023년 7월 5일
Dear Sophia, Thank you so much for sharing your great experience at Residence Inn Gaithersburg. We look forward to your next visit.

6/10 - 괜찮아요

Raquel

별로예요: 청결 상태
Not so clean, but great location.
2023년 6월에 2박 숙박함
답변 제공: ZA 님, 2023년 6월 27일
Dear Raquel, Thank you for providing the valuable feedback. We are glad to hear that you loved the location.

8/10 - 좋아요

Julian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 8박 숙박함
답변 제공: ZA 님, 2023년 6월 27일
Dear Julian,Thank you for staying with us and we look forward to see you again.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location. Great pool. Loved our stay.
2023년 6월에 12박 숙박함
답변 제공: ZA 님, 2023년 6월 27일
Dear Christine, We are glad to hear that you had a great stay with us. We hope to see you again whenever your travels bring you to the area.

10/10 - 훌륭해요

Ricardo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice very good very friendly people specially the breakfast area, excellent customer service
2023년 6월에 7박 숙박함
답변 제공: ZA 님, 2023년 6월 27일
Dear Ricardo, we are glad to hear that you enjoyed the breakfast and loved the customer service provided by our Team.

8/10 - 좋아요

Chilene

2023년 6월에 5박 숙박함
답변 제공: ZA 님, 2023년 6월 14일
Dear Chilene, Thank you so much for taking the time to let us know that you had a great stay with us. We look forwarding to seeing you again in the near future,

8/10 - 좋아요

Antigou

좋아요: 청결 상태
All went well, except the cleaning is behind sometime.
2023년 6월에 7박 숙박함
답변 제공: ZA 님, 2023년 6월 12일
Dear Antigou, Thank you so much for taking the time to provide feedback. We have shared your comments with the Executive housekeeper to make necessary adjustments to the cleaning Schedule.

10/10 - 훌륭해요

Brooke

2023년 6월에 1박 숙박함
답변 제공: ZA 님, 2023년 6월 27일
Dear Brooke, thank you for letting us know that you enjoyed your stay.

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay!!!
2023년 5월에 3박 숙박함
답변 제공: ZAhmed 님, 2023년 6월 7일
Dear William, Thank you so much for sharing the positive feedback, We hope to see you again.

2/10 - 너무 별로예요

Amy

2023년 5월에 10박 숙박함
답변 제공: ZA 님, 2023년 6월 27일
Dear Amy, we are sorry to hear that we were not able to provide you the great service every Marriott guest expects and deserves.

6/10 - 괜찮아요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Pool doesnt open until memorial day and it should be plainly and ststed on multiple locations. Staff was very friendly, excellent customer service, great breakfast, rooms are well appointed
2023년 5월에 1박 숙박함
답변 제공: Residence Inn Gaithersburg 님, 2023년 5월 22일
Hi Kelly,Thank you for your feedback!Outdoor pools are open on Memorial Day in Montgomery County.

10/10 - 훌륭해요

Ramses

2023년 5월에 6박 숙박함
답변 제공: ZAhmed 님, 2023년 6월 7일
Dear Ramses, We are delighted to hear that you had an awesome stay with us.

8/10 - 좋아요

Alison

2023년 5월에 6박 숙박함
답변 제공: ZAhmed 님, 2023년 6월 7일
Dear Alison, we are glad to hear that you enjoyed your stay. We hope to see you in the near future.

6/10 - 괜찮아요

Misty

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
4 night stay
The hotel was quiet but we never got our room clean for the 4 nights we were there. The staff was friendly when we first got there after that they were kind of rude. The rooms were a little older no plug isn for electronics by the bed. But the location was perfect lots of restaurants and things to within walking distance. I do think it was overpriced.
2023년 5월에 4박 숙박함
답변 제공: ZAhmed 님, 2023년 6월 7일
Dear Misty, Thank you for letting us know about your experience during your last stay. your feedback has been shared with the team to avoid this from happening again to any of our guest. Thank you

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 11박 숙박함
답변 제공: ZA 님, 2023년 6월 12일
Dear Richard, We are glad to hear that you had a fantastic stay with us at Residence Inn Gaithersburg.Thank you

10/10 - 훌륭해요

Nestor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo excelente
2023년 5월에 5박 숙박함
답변 제공: ZAhmed 님, 2023년 6월 7일
Dear Nestor,Thank you for providing the positive feedback.

4/10 - 별로예요

roshanak 님, plano

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
hotel is in need of updates, our AC/Heating was not working.
2023년 4월에 5박 숙박함
답변 제공: ZAhmed 님, 2023년 6월 7일
Dear Roshanak, We are sorry to hear about the AC issues. It was reported the property Engineer immediately and was resolved. Thank you for your patience and the feedback.

10/10 - 훌륭해요

Charlene

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service
2023년 4월에 5박 숙박함
답변 제공: ZAhmed 님, 2023년 6월 7일
Dear Charlene, we are glad to hear that you had a great stay with us.