Sehr geehrter Lothar,wir danken Ihnen, dass Sie sich die Zeit genommen haben, Ihre Anmerkungen zu Ihrem Aufenthalt im Ibis Budget Béziers Est Méditerranée mit uns zu teilen. Ihre Beobachtungen helfen uns, unser Serviceniveau zu verbessern, und wir hoffen, dass wir das Vergnügen haben werden, Ihnen bei einem nächsten Aufenthalt in Béziers mündlich zu danken.Mit freundlichen Grüßen.

Dear Michael,Thank you for taking the time to share your opinion. Although we would have preferred your experience to have been more pleasant, your feedback and impressions are very important to us, as they help us to improve our services on a daily basis. Customer satisfaction is our priority, but apparently we didn't succeed this time. The necessary measures have been taken to close the fire doors. If you give us the opportunity to regain your trust, we will be delighted to offer you the very best that our customers enjoy every day.Best regards.