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파이어사이드 로지 여행 후기

2.5 out of 5
파이어사이드 로지
40660 Big Bear Blvd, Big Bear Lake, CA

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 842개 이용 후기 중 305개" "
평점 8 - 좋아요. 842개 이용 후기 중 237개" "
평점 6 - 괜찮아요. 842개 이용 후기 중 146개" "
평점 4 - 별로예요. 842개 이용 후기 중 87개" "
평점 2 - 너무 별로예요. 842개 이용 후기 중 67개" "

7.8/10

청결 상태

8.0/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ㆍ온수가 제대로 나오지 않음 ㆍ욕조 배수구 막음장치가 없어 욕조에 물을 채울수 없음 ㆍ옷걸이가 없어 옷을 걸 수 없음
2021년 3월에 2박 숙박함
답변 제공: Ricky 님, 2021년 3월 31일
Thank you for taking time to review our lodge. To fill up the bathtub, you must ask the front desk for a clogging device. These are only provided upon request. While booking the reservation it never mentions anything about hangers. If you try filling up the bathtub, you will loose some hot water because filling up bathtub takes up a lot of water and on top there could be a possibility that someone else could filling up the bathtub too or showering. One more reason why we don't put any hangers is because we have experienced customers just stealing the hangers. They could have been provided upon request. If you had issues with your stay, you should have brought to our attention. So we could have done possible arrangements for the issues. Thank you, 저희 롯지를 검토 해주셔서 감사합니다. 욕조를 채우려면 프런트 데스크에 막힘 장치를 요청해야합니다. 이는 요청시에만 제공됩니다. 예약하는 동안 옷걸이에 대해 언급하지 않습니다. 욕조를 채우려 고하면 욕조를 채우면 물이 많이 들어가고 다른 사람이 욕조를 채우거나 샤워를 할 가능성이 있기 때문에 뜨거운 물을 잃게됩니다. 옷걸이를 안 두는 또 하나의 이유는 고객이 옷걸이를 훔치는 경험이 있기 때문입니다. 요청시 제공 될 수 있습니다. 숙박에 문제가 있다면 저희에게 알려 주셨어야합니다. 그래서 우리는 문제에 대해 가능한 준비를 할 수있었습니다. 감사합니다

2/10 - 너무 별로예요

kyuin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
강력한 보상청구
24-26 일 일정으로 제가 크리스마스 가족들을 위해 예약을 해 줬습니다 그러나 도착하자마자 방에 난방이 망가졌는데 아직 못고쳤다는 이유로 다른 방을 줬습니다 주방도 욕조도 없는 예약한 방과는 전허 다른 방이었습니다 동생이 장애가 있어서 밖에서 음식을 사 먹을 수 없는 상황이었고 준 방도 난방시설이 잘 안되서 추웠습니다!! 동생이 밖에 음식을 못 멋어 부억이 있는 곳을 예약하였고 부억이 있어서 음식도 다 준비해 싸 간 상태였는데 할 수없이 음식을 사서 먹고 돌아오자마자 몸상태가 안 좋아져 토하고 열이나고 집에 가야 하는 상황이 되었습니다. ( 응급실 이용 직전 ) 호텔에서는 이미 환불을 해 줬고 Hotels.com 에서 나머지 환불을 해 줘야 한다고 합니다 이게 뭡니까? 크리스마스날 가족아 모여 따뜻하게 보내야 할 마당에 예약한 방은 없고 다른 방은 엉망이고 그랬으면 방이 없다고 미리 말해줘야 하는 거 아닙니까 ????? 100환불을 원하며 연휴를 망치고 동생건강이 악화된 거에 대한 보상을 강력히 원합니다!!! 보시면 연락주십시오!

10/10 - 훌륭해요

Katy

연인과의 여행
Love the owners!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

SUSANA

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The gentleman at the reception was very freely and very caring love the location
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Cristal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super clean very equipped loved it I will be coming back ! Def recommend
2024년 4월에 1박 숙박함
답변 제공: Sunny 님, 2024년 4월 7일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

6/10 - 괜찮아요

Allee

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The room was cozy, it had a nice mini fridge and microwave. They have wide shower heads so the shower was good. It feels more like an actual bedroom rather than a hotel room which is nice. The door also had a really pretty stained glass panel, it felt like a mini cottage almost. However, we had a lot of issues. We booked a fireplace room and the fireplace worked for about 20 minutes before getting blocked. We also got locked out of the room due to the lock running out of battery and my boyfriend had to wait outside our room in the snow (at night) while I had to wait for one of the owners to help me. He was able to change the locks battery and get the fireplace to work, but like I said it only worked for about 20 minutes due to the gas being blocked which sucked. It was pretty close to the village which was good but it was snowing so we couldn't walk there. I imagine it's doable as it's only a few blocks. The bowling ally is also right across the street and there are family suites so it would probably be better for a family to go. It wasn't noisy except for some type of work going on at 10 PM that was rattling the walls. I thought it was the neighbor banging on the walls or slamming a drawer but in the morning we saw someone working on the property and they were making the same sounds. The walls are also paper thin, we could hear our neighbors talking.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Don

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room was small, dirty, old, and cramped. It was definitely in need of some TLC. The walls were painted, but so poorly that you could see the old color underneath. No care was taken to avoid the trim, as paint was slopped all over the place. The walls were dirty. The room smelled very bad, mostly the sheets, the toilet had 3 inches of caulking smeared all over the base. The shower was stained. The bathroom had a three light fixture, but only had one bulb in it. The walls were very thin so we could hear the neighbors very clearly late into the night. And if you need a blow dryer, bring one from home, this one was useless (no heat, barely put out air, and the cord was so small that you had to practially sit in the sink to use it.) Better off finding a different place to stay.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

hany

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Sunny 님, 2024년 4월 7일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

8/10 - 좋아요

Apolinaria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice ppl
2024년 3월에 1박 숙박함
답변 제공: Sunny 님, 2024년 4월 7일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sunny 님, 2024년 4월 7일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sunny 님, 2024년 3월 1일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

4/10 - 별로예요

Claudia

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
We had a fireplace. When request wood or to turn it on. Hotel staff wanted $20 in cash or to have guest bring their own wood. Hotel in Big Bear during Winter are expensive. However, we paid over $450 and the fact that they did not provide wood and wanted cash was not professional. The room heater work but only in one side of the room. There room had a kitchenette that was convenient. However, they did not provide dish soap and the kitchen sponge was not new. It was old and used. Parking was limited and hotel was full.
2024년 2월에 1박 숙박함
답변 제공: Sunny 님, 2024년 2월 20일
Thank you for taking time to review our Lodge. First of all you are lucky you got hotel room in big bear in busy long weekend and room has wood burning Fireplace but you need to buy wood so it's not free. So after you check out I went and check room at that time heater was working fine so it's was very warm in leaving room and bedroom as well. So we put dish soap & sponge in kitchen counter under the closet & was in good condition. So it's was busy long weekend but still we can manage for parking that's reason hotel full. So if you think it's too expensive for winter season then please you should come in slow season that rate is reasonable.

10/10 - 훌륭해요

Steven

2024년 2월에 1박 숙박함
답변 제공: Sunny 님, 2024년 4월 7일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 2월에 1박 숙박함
답변 제공: Sunny 님, 2024년 2월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Sunny 님, 2024년 2월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Sunny 님, 2024년 2월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

6/10 - 괜찮아요

Kevin

연인과의 여행
좋아요: 직원 및 서비스
Nice offer to upgrade room. Worth it. Fair price for area. Nice people. Good value we believe.
2024년 1월에 2박 숙박함
답변 제공: Sunny 님, 2024년 2월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us. We appreciate your feedback and suggestions. We hope to see you again soon. The door is always open to our wonderful guests.

8/10 - 좋아요

CARLA ALEJANDRA

2024년 1월에 2박 숙박함
답변 제공: Sunny 님, 2024년 2월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us. We appreciate your feedback and suggestions. We hope to see you again soon. The door is always open to our wonderful guests.

6/10 - 괜찮아요

Rene

연인과의 여행
별로예요: 직원 및 서비스
En la pagina de internet dicen que aceptan mascotas pero al estar ahi, realizan un cobro extra por tener a tu mascota en el hotel, deberian de realizar ese cobro desde el principio, muy mal
2024년 1월에 1박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Gracias por tomarse el tiempo para revisar nuestro Lodge. Mencionamos que aceptamos mascotas, pero también aclaramos que hay tarifas por mascota, así que usted puede hacerlo según la política y las tarifas. Por lo tanto, puede llamarnos y confirmar los cargos por mascotas para que sepa que debe pagar tarifas por mascotas.

10/10 - 훌륭해요

Salina

2024년 1월에 1박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

JOJOnTT

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Elaine

2024년 1월에 2박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

2/10 - 너무 별로예요

Ali

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad customer service, outdated facilities.
2024년 1월에 1박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We appreciate the feedback and suggestions you have given us. We hope you had a better experience staying with us. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

manuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great time! Would definitely recommend
2024년 1월에 1박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Visvambhar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice accommodations, right next to the lake and close to the village. The staff is very friendly and helpful.
2024년 1월에 1박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Luis Enrique

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena ubicación, el personal es muy amable y atento, si volveré a quedarme cuando regrese.
2024년 1월에 2박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

8/10 - 좋아요

Palerat Gigi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy!
Our family was in Big Bear over the NY weekend. Staff was very friendly and the room was clean, comfy and cozy. We had a room with a balcony that overlooks the lake. I would stay here again in the future since the hotel is very close to everything.
2023년 12월에 2박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Monica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed in a Family Chalet room. It felt roomy and had a kitchen with stove, oven, microwave, refrigerator, cups, plates, etc. it delivers a cabin experience, which my family enjoys. Many guests (including us) had dogs. Not a great value for what we paid, but then it was a holiday weekend.
2023년 12월에 1박 숙박함
답변 제공: Sunny 님, 2024년 2월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

4/10 - 별로예요

MINJU

2023년 12월에 1박 숙박함
답변 제공: Sunny 님, 2024년 2월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us. We appreciate your feedback and suggestions. We hope you had a better experience staying with us. We hope to see you again soon. The door is always open to our wonderful guests.

8/10 - 좋아요

Rafael

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sin Wi Fi
Nunca funcionó el Wi Fi durante los dos días de estancia, tampoco hicieron limpieza de la habitación. Por lo demás estuvo bien
2023년 12월에 2박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. Sorry we don't maid service when rooms are occupied unless you requested. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

George

Charming !
2023년 12월에 2박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

8/10 - 좋아요

Armand

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

6/10 - 괜찮아요

Veronica

2023년 11월에 2박 숙박함
답변 제공: Sunny 님, 2024년 1월 16일
Thank you for taking the time to review our lodge. We appreciate the feedback and suggestions you have given us. We hope you had a better experience staying with us. We hope to see you again soon. The door is always open to our wonderful guests.

8/10 - 좋아요

Colley

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pretty view of the lake and extremely close to the village
2023년 11월에 2박 숙박함
답변 제공: Sunny 님, 2023년 12월 1일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us. We appreciate your feedback and suggestions. We hope to see you again soon. The door is always open to our wonderful guests.

4/10 - 별로예요

joseph

별로예요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Sunny 님, 2023년 11월 14일
Thank you for taking the time to review our lodge. We appreciate your feedback and suggestions you have given us. We wish you had a better experience staying with us. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Papamagatte

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Sunny 님, 2023년 11월 7일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

8/10 - 좋아요

Giovanni 님, Norwalk

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Well placed to shopping and restaurants. Our room’s (#21) wall heater was a bit noisy. Aside from the normal metal expansion/ contracting of the heater, there was this lingering pinging noise that lasted thirty minutes or more. Staff apologized and assured it would be look into. Pool was closed for the season but looked very clean.
2023년 10월에 2박 숙박함
답변 제공: Pratham 님, 2023년 10월 16일
Dear Guest,Thank you for sharing your recent experience with us. We're delighted to hear that our location provided you with easy access to shopping and restaurants. We apologize for the inconvenience you encountered with the wall heater in room #21. Rest assured, our maintenance team is addressing this issue promptly to ensure a seamless stay for our future guests. It's great to hear that you noticed the cleanliness of our pool, and we hope you'll have the chance to enjoy it on your next visit. We appreciate your feedback and look forward to welcoming you back for an even more enjoyable stay.Warm regards,Fireside Lodge

8/10 - 좋아요

jose De Jesus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I like the surrounding
2023년 10월에 2박 숙박함
답변 제공: Sunny 님, 2023년 10월 29일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us. We appreciate your feedback and suggestions. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Marisela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room 31 review. Good stay overall.
The room was clean & tidy overall we had a good stay the room had minor issues like low shower water pressure but I'm Shure that is the case with the majority of hotels. The towel shelf in front of the sink didn't fit well and was generally in the way, they should put a regular sink vanity with storage shelfs or drawers in it instead of a pedestal sink. The in room refrigerator was making faint sounds that kind of wakes you up in the night.
2023년 10월에 2박 숙박함
답변 제공: Sunny 님, 2023년 10월 14일
Thank you for taking the time to review our lodge. We appreciate your feedback and suggestions you have given us. We wish you had a better experience staying with us. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
like room and aminities dislike , the room was a little small
2023년 10월에 2박 숙박함
답변 제공: Sunny 님, 2023년 10월 14일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Vladimir 님, Rolling Hills Est

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place to stay.
2023년 10월에 1박 숙박함
답변 제공: Sunny 님, 2023년 10월 8일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice place. We got a chalet, very comfy and all supplies available to cook! Convenient parking and location.
2023년 9월에 2박 숙박함
답변 제공: Sunny 님, 2023년 10월 2일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

6/10 - 괜찮아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The coffee machine wasn’t working properly. When I turned on the shower the water sprayed all over the ceiling and the shower head wasn’t screwed on correctly and it came off.
2023년 9월에 2박 숙박함
답변 제공: Sunny 님, 2023년 10월 2일
Thank you for taking the time to review our lodge. We appreciate your feedback and suggestions you have given us. We wish you had a better experience staying with us. We hope to see you again soon. The door is always open to our wonderful guests.

6/10 - 괜찮아요

Sandra

별로예요: 객실의 편안함
The area is peaceful, the bathroom is SUPER SMALL, sink area also, old towels, no room service,
2023년 9월에 3박 숙박함
답변 제공: Sunny 님, 2023년 9월 16일
Thank you for taking the time to review our lodge. We appreciate your feedback and suggestions you might have. We hope to see you again soon. The door is always open to our wonderful guests.

10/10 - 훌륭해요

Theodore(ted)

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice cozy place
2023년 9월에 2박 숙박함
답변 제공: Sunny 님, 2023년 9월 16일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us and that you enjoyed your room. We hope to see you again soon. The door is always open to our wonderful guests.

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Sunny 님, 2023년 9월 6일
Thank you for taking the time to review our lodge. We are happy to hear that you enjoyed your stay with us. We appreciate your feedback and suggestions. We hope to see you again soon. The door is always open to our wonderful guests.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Scalding hot water
The hot water was scalding and burnt my child, and my hands also. Needs to be addressed asap... water temp should never be set over 125°F at the water heater. Otherwise the stay was ok.
2023년 9월에 2박 숙박함
답변 제공: Sunny 님, 2023년 9월 6일
Thank you for taking the time to review our lodge. We appreciate your feedback and suggestions. Sorry to hear but you need to control the knob that how hot water you needed. So our temperature is not over 125 degree F.

4/10 - 별로예요

Yvonne

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Thin walls, Office room talking until 2 am or so, we could hear the conversation. Couldn’t sleep
2023년 9월에 1박 숙박함
답변 제공: Sunny 님, 2023년 9월 6일
Thank you for taking the time to review our lodge. We appreciate your feedback and suggestions. Sorry but our office is too far from your Room.