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헬리코니아스 로지 & 레인포레스트 여행 후기

3 out of 5
헬리코니아스 로지 & 레인포레스트
3 km Sur Este Del Liceo De Bijagua, Bijagua, Alajuela

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 29개 이용 후기 중 12개" "
평점 8 - 좋아요. 29개 이용 후기 중 8개" "
평점 6 - 괜찮아요. 29개 이용 후기 중 7개" "
평점 4 - 별로예요. 29개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 29개 이용 후기 중 0개" "

8.6/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Julia

2021년 1월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Heliconias Rainforest Lodge 님, 2020년 2월 26일
Thank you very much for choosing our lodge to spend a part of your vacations in Costa Rica. Have a wonderful day!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
L'emplacement est magique!!Et le prix est tres respectable.
2020년 2월에 1박 숙박함
답변 제공: Heliconias Rainforest Lodge 님, 2020년 2월 21일
Hello!! Thank you very much for staying with us... hope you could enjoy your whole experience in CR. Pura vida!

10/10 - 훌륭해요

Renate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tolle Lodge!
Wunderbar gelegene Lodge, tolle Aussicht, große Bungalows. Sehr zu empfehlen ist der Hanging Bridge Trail, der gleich neben der Lodge weggeht! Liebevoll serviertes Frühstück! Man kann auf Bestellung Abendessen, einfach, aber sehr gut.(Casado) Die Beleuchtung im Standard Bungalow ist nicht gerade für Romantiker, aber das ist eigentlich das Einzige, was man bekritteln kann!
2020년 2월에 1박 숙박함
답변 제공: Heliconias Rainforest Lodge 님, 2020년 2월 21일
Hello!!! We truly appreciate your kind words... it was an honour to have in our lodge. We'll do something about those lights... promise! Have a nice day!

10/10 - 훌륭해요

Rachelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함

8/10 - 좋아요

peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 3박 숙박함

10/10 - 훌륭해요

Nicole 님, Vancouver, BC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had the deluxe bungalow, it was very clean, spacious and private. Very safe place that is just outside the small town of Bijagua. Can get pretty windy at night which is normal in the mountains, I am a sensitive sleeper so earplugs and eye covers recommended to help you get a good nights rest. Reasonable price for a pretty cute place with friendly prompt service and nice breakfast. About 20-30min drive from Tenorio National Park to see Rio Celeste.
2018년 2월에 2박 숙박함

6/10 - 괜찮아요

Nathalie

별로예요: 직원 및 서비스
Mauvais rapport qualité/prix
Pas de service de chambre comme prévu, pas d’articles de toilette, nouvelle gérance. Rapport qualité/prix inacceptable... Jeune réceptionniste Mélanie par contre adorable. Joli parcours avec ponts dans les arbres depuis l’hôtel
2018년 2월에 2박 숙박함
답변 제공: Kevin Gonzalez 님, 2018년 2월 18일
Hello dear Nathalie. Greetings from Heliconias rainforest lodge. Many thanks for your review, our apologize for the amenities on the room, now we are working very hard in the decoration and amenities. Take care!

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So much wildlife!
The customer service was great(thank you Kevin!) although it was the hiking trails that brought me here. Birds and monkeys, even a puma on the property in the morning (we only saw the tracks.) The breakfast was also fabulous, and the rooms so comfortable!!!!
2018년 2월에 1박 숙박함
답변 제공: Kevin Gonzalez 님, 2018년 2월 18일
Hello Dear Elizabeth, Greetings from Heliconias rainforest lodge. Thank you very much for choose us, we really enjoyed your stay in our hotel. Take care

10/10 - 훌륭해요

Elle 님, Isabela, Puerto Rico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bountiful wildlife and wonderful customer service.
We saw puma tracks and howler monkeys calling. Loved the hikes and bridges, Kevin was so helpful!
2018년 2월에 1박 숙박함
답변 제공: Kevin Gonzalez 님, 2018년 2월 16일
Hello dear Elle, Greetings from Heliconias Rainforest Lodge. We are very glad that you and your lovely family decided to stay with us. Thank you very much!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
The staff was wonderful. The lodging was okay. The beds were hard but the water was hot for showers. The room had no climate control and their were airgaps that made the nights cold.
2018년 2월에 2박 숙박함
답변 제공: Kevin Gonzalez 님, 2018년 2월 12일
Hello Dear Guest. Greetings from Heliconias Rainforest Lodge. We are glad that you experience in our hotel was good. My apologize for the issues that you had with the room, inmediatly we work and solve it. Take Care!

10/10 - 훌륭해요

Jean Luc 님, France

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Your own room in the sky
Very nice place to stay when visiting rio Celeste and surroundings. Hotel is well located and managed with passion and commitment to customer service by a warm and welcoming family. Highly recommend.
2018년 1월에 2박 숙박함
답변 제공: Kevin Gonzalez 님, 2018년 1월 29일
Hello Dear Jean, Greetings from Heliconias Rainforest Lodge. Thank you so much for your review. It was a pleasure to attend you. We hope that you come again. Take care

10/10 - 훌륭해요

Veronica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente
Excelente
2018년 1월에 1박 숙박함
답변 제공: Kevin Gonzalez 님, 2018년 1월 20일
Buenos Dias Estimada Veronica, Reciba un cordial saludo de Heliconias Rainforest Lodge. Fue un placer que estuviera en nuestro hotel compartiendo con su familia. Esperamos nos vuelva a visitar. Saludos Cordiales!

8/10 - 좋아요

Ingrid 님, Rüsselsheim am Main

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Toller Ort, um die Natur in Ruhe zu erkunden
Hier hat man alles: Die Natur direkt vor dem Hotelzimmer, gepaart mit Komfort und sehr netten Menschen, die einen umsorgen und den Aufenthalt zum Genuss machen. Abgerundet wird das Ganze mit vielen Ausflugsmöglichkeiten in der Nähe. Uns hat es sehr gut gefallen, wir kommen auf jeden Fall wieder!
2018년 1월에 3박 숙박함
답변 제공: Kevin Gonzalez 님, 2018년 1월 17일
Hello Dear Ingrid, Greetings from Heliconias Rainforest Lodge. Thank you so much for your comments, we really enjoyed your visit. We hope that you come back. Take Care

10/10 - 훌륭해요

Ka Cris 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice staff and beautiful surroundings
Very nice staff and beautiful surroundings, the food was good and the bridge trails incredible.
2017년 12월에 1박 숙박함
답변 제공: Kevin Gonzalez 님, 2018년 1월 10일
Dear Cris, Greetings from Heliconias Rainforest Lodge. Thank you very much for take your time for write us, we are glad that you stayed in our hotel was good. We hope that you come back. Take Care

8/10 - 좋아요

francisco borja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
buena experiencia y recomendable
Una muy buena experiencia en el hotel y un camino a recorrer precioso, con puentes colgantes y un paraje natural que merece mucho la pena. El servicio muy amable y con muchas ganas de agradar. Calidad /precio buena.
2018년 1월에 1박 숙박함
답변 제공: Kevin Gonzalez 님, 2018년 1월 12일
Hola Estimado Francisco, Fue placer tenerlo en nuestro hotel y a la vez estamos muy contentos de saber que disfruto su estadia. Esperamos nuevamente su visita.

10/10 - 훌륭해요

Wenceslao 님, Mexico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing place close to the nature
Excellent option if you want to be in contact with the nature, the hotel staff is friendly and they are pending to your needs I do recommend that you take a walk on the bridges and the jungle, they are a few steps from the rooms Also it is recommended that you bring a 4WD vehicle to arrive to their facilities since you have to drive around 3 km of an unpaved road, you can do it with a normal car, but it will be slower Volcan Tenorio is close around 20 min from there!
2017년 8월에 2박 숙박함

8/10 - 좋아요

Adrian

좋아요: 청결 상태, 직원 및 서비스
Sorpresa en Bijagua
Un lugar muy tranquilo, rodeado de naturaleza, buen clima y gente agradable.

6/10 - 괜찮아요

rafa

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Simple but fair Nice staff Awesome view Road to the hotel is bumpy, a SUV is recommended

4/10 - 별로예요

Cheryl

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Rustic lodge beautiful view
Sweet people no English. Water pressure in shower ver low. No screens on windows no ceiling fan or AC. Hot night too many bugs to open windows for air. Hard beds.

6/10 - 괜찮아요

Roberto

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel sucio. Buena ubicación
buena estadía

6/10 - 괜찮아요

Rodolfo

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Una agradable experiencia en medio de un bosque lluvioso, muy tranquila la estancia q invitaba al descanso pleno

4/10 - 별로예요

GERARDO

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
limpio
Le falta mas servicio al cliente, por ejrmplo no hay servicio de restaurante y el desayuno es poco variado

8/10 - 좋아요

Laura 님, Guadalaja, México.

별로예요: 청결 상태
Excelentes vistas
La cabaña en donde nos hospedamos tenía una bonita ubicación rodeada de bosque y vegetación, a pesar de que es un lugar relativamente fresco no contamos con agua caliente, el servicio de wifi solamente lo puedes utilizar en áreas comunes y el desayuno es bastante austero, lo que vale la pena es la ubicación de los cabañas, el acceso al hotel es complicado si traes un carro compacto.

10/10 - 훌륭해요

Laura M 님, Costa Rica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel lleno de naturaleza
Excelente lugar, excelente servicio. La mejor relacion costo/beneficio en la zona de Bijagua. No hay TV en las habitaciones pero es un buen retiro de la ciudad

10/10 - 훌륭해요

yadira 님, San Francisco, California

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing!
Heliconias is a wonderful place to stay. The staff is extremely helpful and friendly. The food is decently priced and delicious. The views are stunning and the trails are great. Its a beautiful oasis and I hope to return one daym

8/10 - 좋아요

Monica

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Bonita zona
Pueden mejorar servicio de internet y alimentación
Gracias por sus sugerencias , nos ayuda a mejorar.. Saludos

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
confort y belleza
Un lugar precioso, hermoso su entorno, muy tranquilo, delicioso descansar ahí, un clima espectacular
Gracias por su comentario, trabajamos para hacer sentir bien a nuestros clientes, nos sentimos complacidos que te halla gusto, nuestro hotel, Saludos....

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Okay lodge to share with family
I am just reviewing the lodge, not the activities around it. Pros: The room was a good size and could accommodate 5 people (2 bunk beds) 1 king size and 1 single bed. Bathroom was okay. You will see some bugs here and there but it is a lodge in the middle of the nature so it didn't bother me. Cons: I paid $97 for the cabin and they gave me the standard room $84. Your suitcase will not roll on the floor as it is not paved. You will have to carry your bags all the way to your room. They gave me the room all the way in the back and I had to carry my bags alone, in the dark. Be careful when looking for the hotel on Google map, I ended up 40 mins north from the lodge and had to drive all the way back. No wifi in the room, I went to the lobby to ask for wifi and the owner gave me the password but it never worked. We tried many times and he was just clueless about why it didn't work and he didn't try to fix the issue. Food was just okay, nothing great.