실내 수영장, 07:00 ~ 22:00 오픈, 일광욕 의자

베스트 웨스턴 플러스 켈리 인 & 스위트 여행 후기

2.5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 831개 이용 후기 중 520개" "
평점 8 - 좋아요. 831개 이용 후기 중 220개" "
평점 6 - 괜찮아요. 831개 이용 후기 중 55개" "
평점 4 - 별로예요. 831개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 831개 이용 후기 중 15개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Seungmook

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for family trip
Good for family trip. It was clean and safe. Hot breakfast was excellent. Two-door room is unique and easy to access outside.
2020년 8월에 1박 숙박함

8/10 - 좋아요

Cursaw

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had workers right outside our window shaving the wood down....after a long drive n appt. We just needed to eat n rest but that noise of them working us annoyed finally stopped at 630 or 6....other then that it was really good we love this place
2024년 4월에 1박 숙박함
답변 제공: Maria 님, 2024년 4월 22일
Thank you for letting us know how your recent stay was at our hotel. We appreciate your comments and business. We are very sorry that you were not able to rest when you first got to the hotel. We apologize for the inconvenience of the noise the painting crew did while you stayed with us. We hope this will not make you not want to come back and see us next time you're in town. Once again we are sorry for all the noise that was going on.

10/10 - 훌륭해요

patricia 님, Buffalo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only bad thing is where the waffle maker was is the dining room. Way to many kids making them so it made it hard to get to the other food options.
2024년 4월에 2박 숙박함
답변 제공: Maria 님, 2024년 4월 17일
Thank you for taking the time to post a review of your recent stay with us. We appreciate your business and comments. We are sorry for the inconvenience you went through during breakfast. We hope you will continue to stay at our hotel if your travels bring you back to our area.

10/10 - 훌륭해요

Kendra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Maria 님, 2024년 4월 18일
Thank you for taking the time to rate our hotel on your recent stay. We appreciate your business and feedback. We hope we get the chance to see you once again next time you're in town.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was amazing September was so seeet! They even had a little sleeper for my son with a blanket! Our pets enjoyed their stay too! Would come Back!
2024년 4월에 1박 숙박함
답변 제공: Maria 님, 2024년 4월 15일
Thank you for taking the time to post a review of your recent stay with us. We appreciate your business and comments. We are happy to hear that you enjoyed your stay and that you will continue to stay at our hotel if your travels bring you back to Billings.

10/10 - 훌륭해요

Debbie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Maria 님, 2024년 4월 10일
Thank you for taking the time to rate our hotel. We appreciate your business and feedback. We hope you will continue to stay with us if your travels bring you back to our area.

10/10 - 훌륭해요

Matthew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was nice and clean and the staff were very nice and helpful even being short staffed.
2024년 3월에 2박 숙박함
답변 제공: Maria 님, 2024년 4월 1일
Thank you for taking the time to let us know how your stay was. We appreciate your business and comments. We are happy to hear that you had a nice stay and liked our hotel. We hope you will continue to stay with us if your travels bring you back to Billings.

10/10 - 훌륭해요

Christopher

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 3월에 3박 숙박함
답변 제공: Maria 님, 2024년 3월 15일
Thank you for letting us know how your stay was. We appreciate your business and comments. We hope you will continue to stay with us when in Billings.

6/10 - 괜찮아요

Tim

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was an ok stay. We didn’t like the laminate flooring, the amount of chemicals in the pool, and it was NOISY. I understand that kids and animals stay there too, but it seemed like there was little to no insulation in the walls to prevent noise transfer. We slept like babies, and by that I means we woke up several times throughout the night. We definitely won’t be staying at this Best Western again.
2024년 3월에 1박 숙박함
답변 제공: Maria 님, 2024년 3월 6일
Thank you for sharing your experience of your stay at our hotel. We appreciate your business and comments. We are sorry for not exceeding your expectations. We try very hard to make everyone's stay a pleasant one. Thank you once again and we sincerely apologize for the inconvenience you went through during your stay. Take care.

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Angela 님, 2024년 3월 5일
Thank you taking the time to rate our hotel on your stay with us. We appreciate your business and feedback. We hope you will come back and see us again the next time you are in town.

10/10 - 훌륭해요

Joy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access and location was convenient to numerous destinations. Realized it was a family oriented stay but did not appreciate wet carpets and dripping wet kids running through hallways til 11pm!
2024년 2월에 1박 숙박함
답변 제공: Angie 님, 2024년 2월 26일
Thank you for taking the time to review your stay with us. We are very sorry for the inconvenience for the wet carpet in the halls from the children leaving the pool, but unfortunately there are some thing that are out of our control. We appreciate your business and feedback. We hope you will come back and see us again the next time you are in Billings.

10/10 - 훌륭해요

Rich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Rob 님, 2024년 2월 13일
Thank you for taking the time to rate our hotel. We appreciate your business and feedback. We hope you will come back and see us again the next time you are in town.

10/10 - 훌륭해요

Daniell

2024년 2월에 1박 숙박함
답변 제공: Maria 님, 2024년 3월 27일
Thank you for taking the time to rate our hotel. We appreciate your business and feedback. We hope you will continue to stay at our hotel if your travels bring you back to Billings.

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our go to place when we have to be in Billings. Great friendly staff, clean property, quiet. Convenient to interstate.
2024년 2월에 1박 숙박함
답변 제공: Angie 님, 2024년 2월 3일
Thank you for taking the time to review our hotel. We appreciate your business and feedback. We hope you will come back and see us again next time you're in town.

8/10 - 좋아요

Jeremy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff, clean spacious rooms
2024년 1월에 2박 숙박함
답변 제공: Angie 님, 2024년 1월 26일
Thank you for taking the time to post a review of our hotel. We appreciate your business and feedback. We will share your comments with our entire staff. We hope you will continue to stay with us if your travels bring you back to our area.

10/10 - 훌륭해요

Raquel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Angie 님, 2024년 1월 26일
Thank you for taking the time to rate our hotel. We appreciate your business and feedback. We hope you will come back and see us again next time you're in town.

6/10 - 괜찮아요

Luke

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great pool! Average room, facilities and breakfast. Treadmill and universal weight machine were both broken.
2024년 1월에 1박 숙박함
답변 제공: Angie 님, 2024년 1월 18일
Thank you for taking the time to rate our hotel. We appreciate your business and feedback. We will share your feed back with our maintenance staff on our gym equipment. We hope you will continue to stay with us if your travels bring you back to our area.

8/10 - 좋아요

Helena

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pool
2024년 1월에 1박 숙박함
답변 제공: AW 님, 2024년 1월 17일
Thank you for taking the time to rate our hotel. We appreciate your business and feedback. We hope you will continue to stay with us if your travels bring you back to our area.

10/10 - 훌륭해요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Maria 님, 2024년 1월 8일
Thank you for taking the time to rate our hotel. We appreciate your business and feedback. We hope you will continue to stay with us if your travels bring you back to our area.

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was wonderful! The staff was friendly and Courteous and the breakfast was delicious!
2024년 1월에 1박 숙박함
답변 제공: Maria 님, 2024년 1월 8일
Thank you for letting us know how your stay was. We appreciate your business and feedback. We are happy to learn that you enjoyed your stay, our breakfast and loved our friendly staff. We hope to see you next time you're in town.

10/10 - 훌륭해요

Lindsey

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Maria 님, 2024년 1월 8일
Thank you for rating our hotel on your recent stay. We appreciate your business and feedback. We hope you will continue to stay at our hotel if your travels bring you back to Billings.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Not pet friendly
Pet owners beware! While pets stay free at this hotel, you can not leave them for any reason. You can not go to dinner or even use the pool unless someone is able to stay in your room at all times. Otherwise the hotel was clean, staff was friendly, and the hotel is very nice.
2023년 12월에 1박 숙박함
답변 제공: Maria 님, 2024년 1월 8일
Thank you for taking the time to post a review of your stay. We appreciate your business and comments. I'm sorry for the inconvenience of not allowing your pet to stay in the room when you went out for dinner. We have this policy to minimize the noise level so all our guests enjoy their stay. We do allow for your pet to stay in the room while you come down for breakfast or go in our pool area, we only ask that you let the front desk know in case we have a noise complaint we know where to look.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Maria 님, 2023년 12월 27일
Thank you for taking the time to rate our hotel on your recent stay. We appreciate your business and feedback. We hope to see you next time you're in Billings. Have a great and safe New Year's.

10/10 - 훌륭해요

MERIAH J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay! Kids had fun in the pool.
2023년 12월에 1박 숙박함
답변 제공: Maria 님, 2023년 12월 18일
Thank you for taking the time to post a review of your recent stay with us. We appreciate your business and comments. We are happy to find out that you and your kids enjoyed your stay at our hotel. We hope to see you next time your travels bring you back to Billings. Happy Holidays!

10/10 - 훌륭해요

Jessica

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick getaway for son’s birthday. He loved the fresh cookies, the pool, the breakfast. Room was tidy, staff was friendly and helpful. Will definitely stay again.
2023년 12월에 1박 숙박함
답변 제공: Rob 님, 2023년 12월 15일
Thank you for taking the time to rate our hotel. We appreciate your business and comments. We hope to see you next time you're in town. Happy Holidays!

10/10 - 훌륭해요

Jose

단체 여행, 출장 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Rob 님, 2023년 12월 15일
Thank you for taking the time to rate our hotel. We appreciate your business and comments. We hope to see you next time you're in town. Happy Holidays!

10/10 - 훌륭해요

Pamela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Consistently excellent
This is the place to stay with kids when in Billings.
2023년 12월에 2박 숙박함
답변 제공: Best Western Plus Kelly Inn & Suites 님, 2023년 12월 12일
Thank you for leaving us a review! We appreciate your business and feedback. Our playland pool is always a kid's favorite! We hope to see you again!

10/10 - 훌륭해요

Terrille

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel and staff was amazing! My kids loved the pool. The only thing was the pool guy was a little rude.
2023년 12월에 3박 숙박함
답변 제공: Maria 님, 2023년 12월 11일
Thank you for posting a review of your recent stay. We appreciate your business and comments. We are happy to hear that you and your children enjoyed your stay. We are very sorry that the staff member who was taking care of the pool was rude. We will have a meeting with him in regards to this. We hope you will continue to stay with us when in Billings. Happy Holidays!

10/10 - 훌륭해요

Kris

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Maria 님, 2023년 12월 11일
Thank you for taking the time to rate our hotel. We appreciate your business and comments. We hope to see you next time you're in town. Happy Holidays!

10/10 - 훌륭해요

Noah

2023년 12월에 1박 숙박함
답변 제공: Best Western Plus Kelly Inn & Suites of Billings 님, 2024년 1월 2일
Thank you for leaving us a review! We appreciate your feedback and business, we hope that you will stay with us again when in Montana!

8/10 - 좋아요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are extremely attentive and friendly in all areas of the building. The whole place appeared clean and the environment is cozy. The pool was smallest than appeared in pictures but fun! The beds are ok comfort-wise. The water is super noisy but it didn't bother us, though I could see how it may bother some. We really appreciated the hot breakfast too! We'd stay again.
2023년 12월에 1박 숙박함
답변 제공: Maria 님, 2023년 12월 6일
Thank you for taking the time to post a review of your stay. We appreciate your business and comments. We are happy to learn that you liked our hotel and friendly staff. We can't wait to see you next time you're in town. Happy Holidays!

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Maria 님, 2023년 12월 6일
Thank you for taking the time to rate our hotel. We appreciate your business and feedback. We hope you will continue to stay with us if your travels bring you back to Billings. Happy Holidays!

8/10 - 좋아요

Courtney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My ONLY complaint would be that the bed was SUPER hard, some people prefer that, so grain of salt. September at the front desk was an absolute joy and the atmosphere and decor they had for Christmas was super cute and cheery. I would stay there again for sure!
2023년 11월에 1박 숙박함
답변 제공: Best Western Plus Kelly Inn & Suites of Billings 님, 2023년 11월 25일
Thank you for taking the time to share how your stay with us was. We appreciate your feedback, we apologize that the bed was hard and caused you discomfort. Thank you for complimenting our staff and our decorations! We look forward to your next stay with us!

8/10 - 좋아요

Doris

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Maria 님, 2023년 11월 20일
Thank you for taking the time to rate our hotel. We appreciate your business and feedback. We hope to see you next time you're in town.

8/10 - 좋아요

Therese

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Place was very clean and comfortable. Loud for a short period with children running in the halls but was quite during the night. Could have used another chair for comfort in sitting in the room.
2023년 11월에 1박 숙박함
답변 제공: Rob 님, 2023년 11월 15일
Thank you for posting a review of your stay. We appreciate your business and feedback. We are sorry that there was children running through the halls. We try our best to control situations like that when we become aware. We hope you will continue to stay with us in the future.

10/10 - 훌륭해요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super clean and comfy
This is the second time I have stayed at this hotel. It is the cleanest hotel I’ve stayed at in awhile. The pool is so much fun too. I will always stay at this hotel whenever I’m in Billings.
2023년 11월에 1박 숙박함
답변 제공: Rob 님, 2023년 11월 13일
Thank you for taking the time to post a review of your stay. We appreciate your business and comments. We are happy to hear your comments on our cleanliness and that you enjoy the pool. We hope to see you next time you're in town.

10/10 - 훌륭해요

Nathaniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Best Western Plus Kelly Inn & Suites 님, 2023년 11월 12일
Thank you for leaving us a review! We greatly appreciate your business and hope that you will stay with us again in the future.

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Best Western Plus Kelly Inn and Suites 님, 2023년 11월 13일
Thank you for leaving us a review! We appreciate your feedback. We hope that you will stay with us again on your travels!

8/10 - 좋아요

cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Best Western Plus Kelly Inn & Suites 님, 2023년 11월 11일
Thank you for leaving us a review, we appreciate your business! We hope that you will stay with us again on your travels!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Maria 님, 2023년 11월 10일
Thank you for taking the time to rate our hotel. We appreciate your business and feedback. It lets us know if we are doing a great job at all times. We hope you will come back and see us next time you're in town.

10/10 - 훌륭해요

Vance

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, great morning breakfast, nice rooms
2023년 11월에 2박 숙박함
답변 제공: Maria 님, 2023년 11월 10일
Thank you for taking the time to post a review of your stay. We appreciate your business and comments. We are happy to find out that you had a nice stay and enjoyed breakfast. We hope to see you next time you're in town.

6/10 - 괜찮아요

Linda

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
check-in was kind of unfriendly.
2023년 10월에 3박 숙박함
답변 제공: Maria 님, 2023년 11월 6일
Thank you for sharing your experience with us. We are very sorry that the front desk clerk wasn't friendly. That is very strange of our front desk clerks but we will have a talk with them. We hope you will give us another opportunity to provide superior service. Thank you and take care.

10/10 - 훌륭해요

Kary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed there several times.
2023년 10월에 2박 숙박함
답변 제공: Maria 님, 2023년 11월 6일
Thank you for staying with us. We appreciate your business and comments. We hope you will continue to stay with us if your travels bring you back to our area.

8/10 - 좋아요

Madeleine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a little difficult to find due to some road closures. The parking was a little crowded.
2023년 10월에 1박 숙박함
답변 제공: Maria 님, 2023년 11월 3일
Thank you for posting a review of your stay. We appreciate your business and feedback. We are sorry that our parking lot was crowded. We hope you will continue to stay with us in the future.

10/10 - 훌륭해요

Kristeen 님, Kennewick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very warm and welcoming. We will definitely stay with them again.
2023년 10월에 1박 숙박함
답변 제공: Maria 님, 2023년 11월 1일
Thank you for letting us know how your stay went. We appreciate your business and comments. We are happy to learn that you had a nice stay and that you would continue to stay at our hotel.

10/10 - 훌륭해요

Kary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We’ve stayed here twice and would definitely stay again!!
2023년 10월에 2박 숙박함
답변 제공: Maria 님, 2023년 10월 30일
Thank you for sharing your experience of your stay with us. We are happy to learn that you have stayed a couple times with us and will continue to stay. We appreciate your business and comments. Hope to see you soon!

10/10 - 훌륭해요

Sandra 님, Savage

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was fabulous!
2023년 10월에 6박 숙박함
답변 제공: Maria 님, 2023년 10월 27일
Thank you for letting us know how your stay was. We appreciate your business and comments. We are happy to hear that you liked our pool. We hope you will continue to stay with us when in town.

2/10 - 너무 별로예요

Blake

2023년 10월에 1박 숙박함
답변 제공: Maria 님, 2023년 11월 17일
Thank you for taking the time to rate our hotel. We appreciate your feedback. We are sorry that we didn't meet your expectations.

10/10 - 훌륭해요

Jill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms, wonderful staff, good food
2023년 10월에 1박 숙박함
답변 제공: Maria 님, 2023년 10월 27일
Thank you for taking the time to post a review of your stay. We are happy to hear that the room you were in was to your liking and also our breakfast. We hope you will come back and see us next time you're in town.

8/10 - 좋아요

Arden D

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, pet-friendly. Paid more than I would expect to, but it was late, last minute & we couldn't go any farther.
2023년 10월에 1박 숙박함
답변 제공: Maria 님, 2023년 10월 25일
Thank you for letting us know how your stay was. We appreciate your business and comments. We hope you will continue to stay with us if your travels bring you back to Billings.