테라스/파티오

슈어스테이 플러스 호텔 바이 베스트 웨스턴 빌링스 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 554개" "
평점 8 - 좋아요. 1003개 이용 후기 중 298개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 81개" "
평점 4 - 별로예요. 1003개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 26개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Verlene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Let us check in early. Very helpful. Lots of construction around but otherwise good.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Harry 님, Huntington Beach

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was close to many restaurants, but construction occurred in the surrounding area.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 4월 15일
Karen, thank you for taking the time to leave a 5 star review!! We look forward to seeing you again soon

10/10 - 훌륭해요

Dawna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Olivia at the front desk was very friendly! Our room was clean, except for some food on the floor by our nightstand. The room was quiet, and it is located close to shopping and restaurants.
2024년 4월에 1박 숙박함
답변 제공: Mina Crenshaw 님, 2024년 4월 6일
Dear Dawna,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Laura

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very nice
2024년 4월에 1박 숙박함
답변 제공: Mina Crenshaw 님, 2024년 4월 6일
Dear Laura,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 - 너무 별로예요

Jennifer Lynn

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mold in the shower. Food splatters on the walls and ceiling. No lights, holes in the wall where previous fixtures were. They are remodeling, but clearly we were in a room they had written off. Fridge was smelly and didn’t work. I would never stay there again.
2024년 3월에 3박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 4월 4일
This is absolutely not the standard that we set for our hotel. Had a known prior to this I promise you we would have done whatever we could have to rectify the situation. Thank you for bringing this to our attention. I hope you change your mind and come back some time in the future.

10/10 - 훌륭해요

Kristina janee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All around great place
2024년 3월에 1박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 4월 3일
Thank ytou so much for your great review!! We cant wait to welocme you back!!

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a lovely, well kept property with very friendly and helpful staff.
2024년 3월에 1박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 4월 1일
Thank you so much for your kind review. We cant wait to see you again soon!!

4/10 - 별로예요

Jeff

단체 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
For the price it’s ok, it’s in a construction zone so bit of a mess in the area. As others mentioned the walls are paper thin, lots of noise and disruptions most of the night
2024년 3월에 1박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 3월 31일
Dear Jeff,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Kathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I’m sure it’s normally fine but they were knocking down a building next door. Room is clean, bed is comfy, just a few worn spots and I noticed some small holes in the bedding but it was clean.
2024년 3월에 1박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 3월 31일
Dear Kathy,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 - 괜찮아요

Amy

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Our fridge was nosiy. And i think it was a little over priced for the room for 1 night.
2024년 3월에 2박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 3월 25일
Amy, I was able to get the fridge replaced. I apologize we didnt catch it sooner. Hope to see you again!!

10/10 - 훌륭해요

Kristina 님, Spring Valley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, staff and breakfast!
2024년 3월에 1박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 3월 25일
Kristina!! Thank you!! We strive to make every guest feel at home!! I am happy you enjoyed your stay, comback again soon ya hear??? We cant wait to have you!!

8/10 - 좋아요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked accessible room inadvertently. Front desk should advise during check in that the room has a wheelchair shower - I would have asked for a regular room.
2024년 3월에 1박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 3월 22일
I am apologize for the miscommunication. This should have been addressed at check in. I have spoken to the staff that was on duty at the time. HHope to see you back soon!

10/10 - 훌륭해요

jill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
beautiful hotel & great staff
2024년 3월에 1박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 3월 18일
Jill, thank you so much for your warm compliments, I hope you will come back to see our newly remodeled hotel next year!! I will pass your kind words onto my staff!!

10/10 - 훌륭해요

kelly karlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 3월에 1박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 3월 18일
Thank you so much for taking the time to leave a review I will make sure to pass this onto my staff!! Mina

10/10 - 훌륭해요

Gary 님, Havre

단체 여행, 가족 여행
좋아요: 편의 시설/서비스
Great service! Nice place to stay!
2024년 3월에 1박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 3월 14일
Thank you so much for your kind review we will see you again soon I hope!!

6/10 - 괜찮아요

Nicole

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel stay was a bit of a bummer. We flew in late from out of state. I called ahead of time to let them know we would be arriving after midnight. We were told by a very helpful/cheery desk clerk that would be just fine. We arrived about 12:15 am. We were exhausted from a long, stressful trip and three flights that day… and we were told we couldn’t check on without a $150 cash deposit. We have stayed at this hotel many times before and had never run into this issue before. I had a credit card but not a debt card so I was unable to get cash. The desk clerk fought us a bit but eventually let us stay since we prepaid through Expedia. It was 1:00 by the time we made it to our room. The room was clean enough but the air just smelled musty - like an old room that had been smoked in and air purified after. Our curtains didn’t shut all the way so the outside lights kept our room dimly lit all night. The area around the hotel is under construction/demolotion. So we were greeted by the relentless beep-beep-beeping of heavy equipment backing up at 7 am. They must have just been reversing in circles for the fun of it because after 15 minutes we finally just got up and left. We know from previous stays their breakfast is better than most tho. So there’s that.
2024년 3월에 1박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 3월 13일
Thank you for taking the time to complete our guest satisfaction survey. We appreciate your feedback and would like to address your concerns regarding the 150 cash deposit requirement. Our policy mandates this deposit only if the address on the presented ID is local. This measure is consistent for all guests and is in place to ensure the safety and security of our accommodations. We sincerely apologize for any inconvenience caused by the ongoing construction. We understand that it has been a journey, and we share your frustration. Rest assured, we are working diligently to resolve these issues, and we hope that by the time you return, everything will be rectified. We value your patronage and hope to have the opportunity to welcome you back in the future. Please do not hesitate to reach out if there is anything further we can assist you with.

10/10 - 훌륭해요

Stormy

좋아요: 편의 시설/서비스
Check in went very well.
2024년 3월에 1박 숙박함
답변 제공: Mina Crenshaw GM 님, 2024년 3월 4일
I am happy that we met your expectations during the check in process. We hope to see you again soon!

2/10 - 너무 별로예요

Deborah

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스
Mountain passes are too icy to travel to my destination, so I tried to cancel but ended up having to pay full price. With the economy so bad having to forfeit $114.00 is criminal. I guess I should have risked my life driving over the continental divides icy interstate pass to get to my hotel booking.
2024년 2월에 1박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2024년 2월 29일
Thank you for sharing your feedback with us. We understand the challenges posed by icy roads, and we empathize with your situation. We want to assure you that our 24-hour cancellation policy was outlined when you made your reservation. However, we value your patronage and would be happy to discuss any concerns or explore alternative options for your future stays. Please feel free to reach out to us directly, and we'll do our best to accommodate you. Thank you for choosing us, and we hope to welcome you in the future under better circumstances.

8/10 - 좋아요

Arturo

좋아요: 직원 및 서비스
Smells older but is clean. The heat was off in our room upon arrival and it was -6 outside, but the staff were accommodating and kind about it.
2024년 2월에 1박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2024년 2월 28일
Thank you for taking the time to provide feedback on your recent stay with us. We greatly appreciate your input. We're excited to share that we're currently in the midst of a remodel to enhance your future experiences. Everything will be brand new the next time you visit within the year. We look forward to welcoming you back to enjoy our refreshed facilities and improved amenities.

10/10 - 훌륭해요

sherry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff!
2024년 2월에 1박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2024년 2월 28일
I am so pleased to hear that you loved my staff!! I do to and that is why I love working here! Cant wait to see you again!!

10/10 - 훌륭해요

Colleen 님, Rapid City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super friendly staff. Bathroom sink was very slow to drain.
2024년 2월에 1박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2024년 2월 23일
Thank you for your feedback! We're thrilled to hear that you found our staff friendly and accommodating. Your satisfaction is our top priority, and we apologize for any inconvenience caused by the slow-draining bathroom sink. Rest assured, we've alerted our maintenance team to address this promptly. We appreciate your valuable input and hope to welcome you back soon for an even more enjoyable experience.

6/10 - 괜찮아요

Craig

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The phone, multiple outlets, drapes, etc. didn't work or were in bad condition, the room didn't have an iron, I requested one and never got one, the ironing board had a huge hole in it, the breakfast was not good and the oj tasted sour, plus the place is pretty old and needs serious improvements and cleaning
2024년 2월에 1박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2024년 2월 13일
Thank you for providing feedback on your recent stay with us. We sincerely apologize for any inconvenience you experienced with the phone outlets and the drapes not working properly. Please know that we are currently in the midst of a comprehensive remodel, and we are actively working to address these issues to ensure a more comfortable experience for our guests in the future. Regarding the ironing board request, we apologize for any miscommunication or inconvenience you encountered. Our team strives to fulfill guest requests promptly and efficiently. We noticed there was a "do not disturb" sign on your door during our attempted deliveries, and we respect our guests' privacy by not disturbing them when this sign is displayed. We apologize for any inconvenience this may have caused and appreciate your understanding. Your feedback is invaluable to us as we continue to improve our facilities and services. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable stay.

8/10 - 좋아요

Darla

가족 여행
The staff were all very courteous. Rooms were clean. Price was decent & only had one cold shower.
2024년 1월에 3박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2024년 2월 9일
Thank you for your feedback! We're glad to hear you found our staff courteous, rooms clean, and prices reasonable. We apologize for the inconvenience of the cold shower and will address the issue promptly. We appreciate your input and hope to welcome you back for an even better experience next time.

10/10 - 훌륭해요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were spacious and clean.
2024년 1월에 1박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2024년 2월 9일
Thank you for your kind words! We're thrilled you enjoyed our clean and spacious rooms. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.

6/10 - 괜찮아요

Megan

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
I feel Expedia should have informed us that the pool was out of commission. Dining and breakfast was wonderful staff was wonderful. Room was not clean.
2024년 1월에 2박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2024년 1월 23일
Thank you for sharing your feedback. We apologize for any inconvenience regarding the pool closure and cleanliness of your room. We'll address these issues promptly. We appreciate your positive comments about our dining, breakfast, and wonderful staff. Your insights are valuable, and we'll work to ensure a more informed and enjoyable experience for our guests in the future.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding staff!
When i arived i didnt even clear the front door when i was greated by a very professional young woman Named Heather. In no time i was checked in and on my way to my room.
2024년 1월에 1박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2024년 1월 8일
We have passed on your review to Heather and are very pleased you enjoyed your stay!!

8/10 - 좋아요

Dana

2024년 1월에 1박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2024년 1월 8일
Thank you for your review, we appreciate your business.

6/10 - 괜찮아요

Jenn

가족 여행
좋아요: 직원 및 서비스
Toilet lid was broken in our room. The lady started cleaning breakfast up atlesst 30 mins early. So when we showed up 30 mins before breakfast closed she already had most of it put away. She saw we were making plates for our boys and she continued to clean up. There was no drinks other than the gallon on milk she brought us back out because we asked.
2023년 12월에 1박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2024년 1월 5일
Thank you for taking the time to share your feedback. We apologize for any inconvenience caused by the broken toilet lid and the early conclusion of breakfast service. Your comments are important to us, and we assure you that we are addressing these issues promptly to enhance the overall guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive stay in the future.

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2023년 12월 27일
Thank you so much for your kind review!! Cant wait to see you again.

4/10 - 별로예요

Peter

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Run down
Wow this place is falling apart, literally. Really showing it's age. We got there at 6 p.m, and thought the place was closed. Pitch black, no lights. We asked the desk clerk and she shook her head and said she knew, that the timers were set for 7pm. It's winter here, it gets dark by 5. Besides the broken tile, paint coming off, finish worn away on the bathtub, the bed was hard. Bad backache this morning. Sad!
2023년 12월에 1박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2023년 12월 21일
I want to sincerely apologize for the many inconveniences you experienced during your stay. There was a mix up with the dial that sets the timer for outside lighting which has since been corrected. We are also in the middle of a full scale remodel and hope that you will give us another opportunity in the future. Thanks

10/10 - 훌륭해요

Diana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a down to earth, clean and comfortable hotel. Prices are good. It is not fancy but it is comfortable and provides a hot breakfast and a good night's sleep. Staff are very helpful, knowledgeable and friendly
2023년 12월에 3박 숙박함
답변 제공: Mina Crenshaw General Manager 님, 2023년 12월 21일
Thank you so much for a 5 Star Review, we appreciate your kind words and cant wait to accomodate you in the future.

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy checkin, clean comfortable room, very comfy bed, good hot breakfast. Friendly staff.
2023년 12월에 3박 숙박함
답변 제공: Mina 님, 2023년 12월 11일
Thanks Wayne for your 5 Star review! We are happy that you enjoyed the breakfast and that you were treated well by staff!! Cant wait for the next time you come to stay!!

8/10 - 좋아요

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출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Mina 님, 2023년 12월 6일
Thank you so mucg for taking the time to leave a reviwe!!

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mina 님, 2023년 12월 6일
Thank you so much for your perfect review!! Cant wait to see you again!!

4/10 - 별로예요

Kitty

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was really nice, the beds were comfortable. The room and building was fairly okay but needs to be updated or they need to lower their prices; they are charging what a nicer establishment would which is not accurate. We did not like how the walls are paper thin and you can hear everything outside of your room making it awkward and hard to sleep.
2023년 12월에 1박 숙박함
답변 제공: Mina 님, 2023년 12월 6일
Dear guest, Thank you for taking the time to share your experience. We're thrilled you enjoyed our friendly staff and comfortable beds. Your feedback is valuable, and we appreciate your understanding as we work on updating our facilities. We're in the midst of a remodel to enhance your future stays, and we look forward to welcoming you back to an even more improved environment.

2/10 - 너무 별로예요

Grant

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The laziness of house keeping was insane. We requested our room to be done 2 times before having to complaining to front desk for a third time. We had no towels beds were never made garbage just piled up. Finally on the third time the front desk came up at 8:00 pm and cleaned our room themselves. We went and sat in the lobby and waited while this got done. Not something that should ever happen. Put a complaint it with the front desk and was told the manager would del with this. The manager must be like the housekeeping as i have never heard back from since. Hats off to the front desk staff for going above and beyond there work.
2023년 11월에 4박 숙박함
답변 제공: Mina 님, 2023년 12월 6일
We sincerely apologize for the inconvenience you experienced with our housekeeping service. There seems to have been a miscommunication, and our manager was eager to address your concerns in person. We value your feedback and are committed to ensuring such issues are promptly resolved. Please accept our apologies, and we hope to have the opportunity to make it right during your next stay.

6/10 - 괜찮아요

Jacklyn

Run down, old motel. Beds were very uncomfortable. Staff was amazing.
2023년 11월에 2박 숙박함
답변 제공: Mina 님, 2023년 12월 4일
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the outdated facilities during your stay. Please be informed that we are currently in the midst of an extensive remodeling process to enhance our hotel's overall experience. We appreciate your understanding and patience as we work towards providing a more modern and comfortable environment for our guests. We hope to welcome you back to experience our improved facilities in the near future.

6/10 - 괜찮아요

Anna 님, Goodyear

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk is fabulous!! This is not a representation of the people working here, but the hotel itself is old and outdated. I think there is mold in the hot tub. I can smell a mildew smell. The mattress is rock hard, barely slept at all my entire stay. The walls are paper thin. I wouldn’t stay here again, wish it were different.
2023년 11월에 4박 숙박함
답변 제공: Mina 님, 2023년 12월 4일
Thank you for your kind words regarding our front desk team. We're delighted to hear about your positive experience with our service. However, we sincerely apologize for any inconvenience caused by the mildew odor in our older facilities. Please be advised that we are actively addressing this issue as part of an extensive remodeling process aimed at improving the overall quality of our hotel. We appreciate your understanding and patience and look forward to offering you an enhanced experience during your future visits.

10/10 - 훌륭해요

jacqueline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice day room was very clean and large. Location is nice.
2023년 11월에 2박 숙박함
답변 제공: Mina Crenshaw 님, 2023년 11월 27일
We appreciate your positive feedback on our room and location! It's great to hear that you enjoyed your stay. We strive to provide a comfortable experience for our guests, and we're delighted that you found our accommodations and surroundings to your liking. Thank you for taking the time to share your satisfaction with us!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was just fine. We enjoyed our stay
2023년 11월에 2박 숙박함
답변 제공: Mina Crenshaw 님, 2023년 11월 23일
We are so happy you enjoyed your stay. Thaks for the review. Hope to see you again!!

10/10 - 훌륭해요

LOREN 님, Littleton

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Average 20 year old motel, nothing fancy
2023년 11월에 1박 숙박함
답변 제공: Mina Crenshaw 님, 2023년 11월 22일
Dear guest, we appreciate your feedback and apologize for any inconvenience. Currently, we're in the midst of a comprehensive remodel to enhance our facilities. Your concerns about the dated features are noted, and we assure you that improvements are underway. We value your patience and hope you'll consider returning to experience our upgraded offerings.

10/10 - 훌륭해요

Nikki

2023년 11월에 2박 숙박함
답변 제공: Mina Crenshaw 님, 2023년 11월 22일
Thnak you for taking the time to give us a 5 star review!! We appreciate you.

10/10 - 훌륭해요

Carol

2023년 11월에 1박 숙박함
답변 제공: Mina Crenshaw 님, 2023년 11월 15일
I am so happy you had a positive experience, we cant wait to see you again!!

10/10 - 훌륭해요

Carrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Mina Crenshaw 님, 2023년 11월 14일
Thank you for your positive feedback! We're thrilled to hear you enjoyed our breakfast, and we'll be sure to pass along your kind words to Rita. We look forward to welcoming you back soon!

8/10 - 좋아요

amanda

2023년 11월에 1박 숙박함
답변 제공: Mina 님, 2023년 12월 6일
Thank you so much for taking the time to leave a review.

10/10 - 훌륭해요

Jocelyn

2023년 10월에 1박 숙박함
답변 제공: Mina 님, 2023년 12월 4일
Thank you for your 5 Star review!! Cant wait to see you again!!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a nice hotel
2023년 11월에 1박 숙박함
답변 제공: Kacy 님, 2023년 11월 6일
Hello,Thank you for your review!

8/10 - 좋아요

Mike

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Maintenance Rewuired
The staff was awesome. The maintenance was sub par. No trim boards in hallways, bathroom trim beat up, shower did not fully work and ridiculous couch. Do low to the floor you couldn’t sit on it.
2023년 10월에 1박 숙박함
답변 제공: Kacy 님, 2023년 11월 3일
Hello,Thank you for your review and comments. We are remodeling and still waiting for materials and furnishings to arrive.

10/10 - 훌륭해요

DOUGLAS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Large king room with sofa and 2 overstuffed chairs. Very comfortable bed with crisp sheets and duvet. Above average breakfast. Excellent value.
2023년 10월에 1박 숙박함
답변 제공: Kacy 님, 2023년 11월 3일
Hello,Thank you so very much for your review. We really appreciate your comments.