스탠다드 더블룸 | 필로우탑 침대, 각각 다른 스타일의 인테리어, 책상, 다리미/다리미판

엘리 하우스 호텔 여행 후기

3 out of 5
엘리 하우스 호텔
53 Tettenhall Road, Wolverhampton, England

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 544개 이용 후기 중 348개" "
평점 8 - 좋아요. 544개 이용 후기 중 151개" "
평점 6 - 괜찮아요. 544개 이용 후기 중 36개" "
평점 4 - 별로예요. 544개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 544개 이용 후기 중 4개" "

9.4/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel only a short 15 to 20 minutes walk into city centre. I was able to check in nearly 3 hours early. I was in Wolverhampton for charity rock festival. Very friendly staff clean rooms, nice breakfast there also a bar, i didn't use the bar. I would definetley use this hotel again.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Dear Steven, we are glad our hotel was conveniently located for your stay and you enjoyed all aspects. We look forward to welcoming you again.

10/10 - 훌륭해요

Joy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is where I usually stay when I visit Wolverhampton and have always found it to be a pleasant stay. Claudia always goes out of her way to make me comfortable and welcomed. Despite the property needing a little updating, it is always cleanly presented and retains its character.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Dear Joy, we always strive to go that extra mile for our guests and are overjoyed to hear how wonderful your stay was. Thank you for your feedback.

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb hotel. Staff were very convenient for our needs
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Thank you for the excellent feedback Andrew, we are glad you thoroughly enjoyed your stay.

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great parking, good location and excellent front of house. Thanks
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Dear Catherine, thank you for the great feedback, we hope to see you again.

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a really nice comfortable over night stay here. Exceptional service and hospitable, helpful staff and good breakfast! Handy for town and civic centre, and in our case The halls for concerts! Thank you to all the great staff who contributed to our enjoyable stay!
답변 제공: Manager 님, 2024년 3월 19일
Dear Rachel, thank you for taking the time to leave us such great feedback. We are delighted to hear how hospitable our staff were in making your stay that more enjoyable. Thank you for the high recommendation and we hope to see you again.

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very helpful and friendly
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Thank you for your comments.

10/10 - 훌륭해요

Ryland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First of all, no review would be complete without recognising the incredible efforts of the amazing Claudia who did everything possible to make our stay great. Cheerful, professional and always ready to help - be it at Reception, in the Dining Room or in the Bar. We stayed in Room 12 for just one night on 26 February. The room was large, clean, warm, comfortable and very quiet despite having a window overlooking the main road. In short - great hotel, great room, great bar, great breakfast and awesome staff for whom nothing was too much trouble. With family living in Bilston, we will happily come again when we next visit. Thank you so much.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 12일
Dear Guest, thank you for taking the time to leave us such lovely feedback. We are delighted to hear how our staff went above and beyond to ensure your stay was as perfect as possible and look forward to welcoming you again.

10/10 - 훌륭해요

Tristan

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Thank you for the great score.

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Thank you

10/10 - 훌륭해요

S

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Thank you

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The whole experience was very commendable. The receptionist claudia, was so helpful and very pleasant. She went above and beyond. Breakfast was waitress service, so no walking about with your food. Again the waitress was helpful and pleasant. The 3 stars seem inadequate. Furnishings are great. Impressive. I would recommend Ely House Hotel. It was close to a great restaurant and a charger for the electric car.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Dear James, thank you for taking the time to leave such positive and detailed feedback about your experience. We are delighted to hear how impressed you were and thank you very much for the high recommendation. We hope to see you again.

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 18일
Thank you for the great score

2/10 - 너무 별로예요

Claire

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Was ok apart from upstairs was verry loud keep me awake all night banding there feet across the room why walking
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Dear Claire, we value honest and genuine feedback but in this case are disappointed you are giving a false and skewed review of your stay after receiving multiple calls and a voicemail from us regarding a missing blanket from your room last night. Apologies we cannot control noise from other guests, however this is the first time we are hearing any such feedback and we didn’t receive any other noise complaints from last night. Had you called or informed staff at the time, they would have been able to assist. Please return our blanket at your earliest convenience or respond to our voicemail.

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Thank you, we are glad you enjoyed your stay.

8/10 - 좋아요

Sara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Thank you

10/10 - 훌륭해요

linda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Second time staying at this hotel, excellent staff care. Rooms clean, plenty of plugs and lovely big soft towels. Very good value for money, we will be back 💚
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Dear Guest, thank you for your continued support, we are delighted you feel this way and look forward to welcoming you again.

10/10 - 훌륭해요

Kate

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Thank you

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was the best we'd stayed at during the last 10 years of visiting Wolverhampton. Clean, comfy,and nothing too much trouble.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Dear Guest, we are delighted to hear how much you enjoyed your stay with us and hope to see you again soon.

10/10 - 훌륭해요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Thank you

10/10 - 훌륭해요

Alex

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Thank you

8/10 - 좋아요

Kelvin

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 18일
Thank you

10/10 - 훌륭해요

Annette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Thank you

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Thank you

10/10 - 훌륭해요

David

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable stay.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Thank you

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great little hotel
Lovely hotel in a grade 2 listed building. Good car park. Room was adequate size, very clean and nicely decorated. Tea/coffee available in the room. Bathroom was also very clean, bath and shower. Shower was powerful and plenty of hot water. Good choice at breakfast with food cooked to order in a well laid out dining room. Small bar, only bottled beer/lager reasonable prices. Finding the room was a little difficult because the fire doors off the landing didnt have numbers on them although the rooms themselves behind the fire doors did. No lift but there are 10 rooms on the ground floor. Would also have preferred mugs not small cups in the room Overall excellent value for money. Special mention to Claudia who goes over and beyond for every customer!
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 23일
Dear Guest, thank you for taking the time to leave such detailed feedback about your stay. It gives us great pleasure to hear how much you enjoyed all aspects of your experience, whilst receiving outstanding customer service. We hope to see you again.

10/10 - 훌륭해요

Graham

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff
Surprised me. Very clean hotel, nice breakfast and Claudia was amazing.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 23일
Thank you for the excellent feedback, we are delighted to hear your expectations were exceeded.

10/10 - 훌륭해요

Deborah

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Thank you for the great score

10/10 - 훌륭해요

A

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Top Hotel
Visited Wolverhampton for the darts for the 2nd year. Claudia remembered us from last year and was just as welcoming again. Excellent stay, absolutely no complaints. See you again next year!
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Dear Guest, we are delighted to hear how perfect your stay was and look forward to welcoming you again next year!

10/10 - 훌륭해요

Heidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Thank you for the excellent score!

10/10 - 훌륭해요

Adrian

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Thank you

8/10 - 좋아요

Adele

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Thank you

8/10 - 좋아요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and tidy with off street parking, very comfy bed and great location for central Wolverhampton
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Dear Matthew, thank you for your kind words, we are glad you enjoyed your stay.

8/10 - 좋아요

Matthew

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Thank you

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasure as always
Always a pleasure to stay at Ely House, fantastic welcome from the lovely Claudia you just wouldn't get at a huge chain hotel. Very clean and tidy, off road parking and easy walk back into Wolverhampton.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Dear Guest, we pride ourselves in excellent customer service and are glad you experienced the same. We look forward to welcoming you again.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel parking was very good and secure. The check in was quick and receptionist very welcomeing. Hotel was very clean in all areas, lovely bar. Room very spacious with a tea& coffee tray. A spacious bathroom, with good quality towels. Breakfast good value, service with a smile. All staff very pleasant. Would definitely recommend.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Dear Guest, thank you for taking the time to share such detailed feedback of your delightful stay. We are thrilled to hear how all aspects exceeded your expectations and hope you to see you again soon.

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Could not fault this hotel, great value, good food and the staff were so nice, a quick Uber got us to the nightlife. Don’t bother looking for another hotel if this one is free!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 23일
Dear Andrew, thank you for the great recommendation, we really value your feedback and hope to see you again.

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스
On site parking, good location for our requirements, nice clean room, excellent value for money breakfast and very good staff. Thank you
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 23일
Dear Guest, thank you for the excellent feedback, we are glad you thoroughly enjoyed your stay.

8/10 - 좋아요

Frank

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Much nicer than the outside picture would suggest
Reception staff member was really helpfull and frendly. Room was nice and i slept well. Adaquate car parking but unfortunately no electric car charging points on site in October 2023
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 23일
Dear Guest, thank you for your kind words. Electric charging points are something we are working in the near future.

10/10 - 훌륭해요

John

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Thank you

10/10 - 훌륭해요

Darren

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 23일
Thank you for the review

10/10 - 훌륭해요

Adam

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 23일
Thank you for your review

10/10 - 훌륭해요

Kai

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Ely House Hotel ei ikinä petä kiitos Claudian
Valistin jälleen kerran Ely House Hotellin. Pieni ja viihtyisä perhehotelli, jossa Claudia tekee sen eron kaikkiin muihin. Claudian iloinen ja valloittava persoona tekee sen suuren eron muihin yöpymispaikkoihin. Aamiainen on aina erittäin hyvä. Sijainti on minulle ainakin erinomainen. Useita aitoja brittipubeja hyvällä kävelyetäisyydellä(esim. Stile, Royal Oak, Combemere Arms) eikä keskustakaan ole kaukana. Ennen kaikkea Molinuex (Wolvesin kotikenttä) on lähellä (n. 10min). Huoneet ovat siistejä. Suihku kaipaa päivitystä.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 8일
Thank you for the excellent review. We are glad you enjoyed the character and more personalised service at our hotel and found the location to be perfect for your needs. We hope to see you again.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night stay
Stayed for one night as we were picking up a new car from Wolverhampton. Hotel is in a quieter part of Wolverhampton with plenty of free parking. Hotel is spotlessly clean and room was great with excellent bathroom facilities. Excellent choice at breakfast and really tasty. This Hotels real asset though is Claudia the receptionist who is absolutely delightful, helpful and friendly.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 8일
Dear David, thank you for taking the time to leave us such lovely comments. It gives us great pleasure to hear how much you appreciated the efforts of our staff members, whilst enjoying a clean and comfortable stay.

10/10 - 훌륭해요

Stephen

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 8일
Thank you for the excellent review score.

10/10 - 훌륭해요

Jacky

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Thank you

6/10 - 괜찮아요

Sara

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
clean, basic but dated!
clean but very dated and very basis. Beautiful breakfast but dining room felt like I had gone back in time
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Dear Guest, we are pleased to hear you enjoyed a delicious breakfast in our restaurant. What you are calling dated, most people would refer to as having class and character- this is what differentiates us from larger hotels. We hope you choose to stay with us again.

8/10 - 좋아요

Donavan

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Ely House
The room was smaller than expected. The bed and pillows were uncomfortable, but overall a great little place. The service was above and beyond, so that was very refreshing. The breakfast was absolutely locked to perfection 😊
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Dear Guest, we are glad you thoroughly enjoyed your cooked breakfast, along with excellent customer service, thank you for the feedback. As we are a boutique hotel, our rooms do vary is style and size but this is what differentiates us from larger chains. In future, you can always use the special request section if space is a priority.

10/10 - 훌륭해요

Carmel

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Thank you

10/10 - 훌륭해요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay again
Lovely friendly staff
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Thank you for the great review score Neil

10/10 - 훌륭해요

Shaun 님, Halesworth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff that greeted us were excellent and continued to be so throughout our stay. A minor issue was dealt with very promptly and with pleasure, a rare combination these days. Very clean and very comfortable room, number 11, with a good shower/bath combination and HOT water for it. Claudia was on night duty for our arrival and was very attentive to our needs and continued to be so. She and Sam are both credits to the hotel and the ideal 'front of house' staff, listening and helping with any queries, taxis, shopping, eating etc. Really enjoyed our stay and did recommend to the rest of the wedding party for future use. Gladly we will be staying here again. Thanks for it all
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Dear Guest, thank you for taking the time to leave such lovely and detailed feedback. Our staff always strive to go that extra mile for our guests and it is wonderful to hear that their efforts were appreciated. We are glad you found the room to be very clean and comfortable, as these are our priorities. Thank you once again for the high recommendation and we look forward to welcoming you again soon.