+ breakfast at 7.30am (basic, but had everything I needed and not bad for free)
+ location ok (25 minute walk into city; team stop directly outside hotel)
+ staff generally friendly
+ gym ok (small, but did job for me)
+ room comfortable (although a touch small for family of 4)
- breakfast at 9.30am (very busy and staff finding it hard to cope - lots of items out of stock, e.g. hash browns, croissants, any type of fruit. No clean forks or glasses available)
- nearest "secure" parking was 15 mins away, and even that gets poor reviews. Ended up parking 25 minute walk from hotel, not ideal
- room sink still had hairs in it from previous occupant
- room key didn't work, hauled bags back down to reception to get a replacement; no apology from staff