외관
예약 가능 여부 확인

레오나르도 로얄 호텔 버밍엄 여행 후기

4 out of 5
레오나르도 로얄 호텔 버밍엄
245 Broad Street, Birmingham, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 2006개 이용 후기 중 1087개" "
평점 8 - 좋아요. 2006개 이용 후기 중 506개" "
평점 6 - 괜찮아요. 2006개 이용 후기 중 207개" "
평점 4 - 별로예요. 2006개 이용 후기 중 112개" "
평점 2 - 너무 별로예요. 2006개 이용 후기 중 94개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Mercedez-Jane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Father stayed here, he loved it. Very comfy
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 23일
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 - 훌륭해요

ALISON

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
stayed overnight as was going to the Utility arena to watch Peter Kay, hotel really central 2 min walk to the arena plenty of bars restaurants near by. Excellent breakfast, staff excellent hotel spotless, parking on site, would recommend staying at this hotel.
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 23일
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

2/10 - 너무 별로예요

Deri

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 23일
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 - 훌륭해요

Thomas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good Location and friendly staff. Room was Comfy and very clean too!
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 23일
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

6/10 - 괜찮아요

Lloyd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 23일
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 - 훌륭해요

Jurgita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and clean hotel, staff was amaizing to breakfast excellent
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 23일
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

6/10 - 괜찮아요

Sabrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 23일
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 - 훌륭해요

Beverley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a really nice room, comfy bed. Check in was a big problem. We checked in advance, although I understand check in time is 3pm and we arrived at 12 noon, it would have been kind if staff could allocate us a room before 3pm as we were waiting all this time.
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 23일
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

8/10 - 좋아요

Fiona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel excellent, staff friendly and helpful breakfast awful
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 23일
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

8/10 - 좋아요

Ada

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice location
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 23일
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

6/10 - 괜찮아요

Samuele

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great rooms, good amenities, poor communication regarding restaurant lunch availability.
2024년 4월에 3박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 23일
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

6/10 - 괜찮아요

Samuele

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The amenities and rooms are high standards, as expected. Parking space next to the building (extra charge), gym, hotel umbrellas available for rental and room upgrade received with Expedia Gold customers. We had troubles having lunch at the restaurant or bar, even though advertised as available from 12:00 everywhere in the hotel, so don't rely on that. Overall a mixed bag, good infrastructures with room for improvement on management.
2024년 4월에 3박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 18일
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

2/10 - 너무 별로예요

Esin

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Someone broke into my expedia account and used my money to book 2 nights at this hotel. When I saw what's happening I called the hotel and expdia immediately to report while theif was still accommodating at the hotel. They didn't do anything about it. Since s/he already checked in they just let her stay and didn't refund my money. I highly believe that they are part of this scam. Don't stay here they can steal your card information and fraud you too.
2024년 4월에 2박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 19일
Good Evening EsinI am sorry to hear about the experience you had via expedia.I have checked your reservation at the Leonardo Royal Hotel Birmingham and I can confirm we have not had your personal credit cards for the above reservation.I would strongly advise to contact the customer service at expedia about the problems you have hadKind RegardsDuty Manager

10/10 - 훌륭해요

Janet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Perfect for Symphony Hall excellent staff bedroom door looked as if it had been forced not a good loo. A little attention to detail around paintwork in bathroom would make a huge difference. These are small things but make a difference
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 18일
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 - 훌륭해요

Raj

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
Parking was not very easy
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 18일
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 - 훌륭해요

Robert

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are excellent
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 18일
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

6/10 - 괜찮아요

Trishan

별로예요: 청결 상태
2024년 4월에 2박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 18일
Good Evening Thank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

8/10 - 좋아요

Peter 님, Clifton Hill

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to restaurants and conference centre
2024년 4월에 6박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 15일
Good Morning Thank you for taking your time on your recent stay at Leonardo Royal Hotel BirminghamWe will look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

Oscar

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was lovely. booked it as a last minute getaway for me and my fiancée with our 2 month old baby. They were very accommodating and the facilities were everything we needed including a mini fridge to store milk which was a bonus. The breakfast is well worth the money, omelettes made to order were delicious. We didn't have any evening meals but did use the bar which was relaxed and had a massive selection of drinks available. thanks for a great stay! (the showers were absolutely wonderful too)
2024년 4월에 3박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 15일
Good Morning Thank you for taking your time on your recent stay at Leonardo Royal Hotel BirminghamWe will look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

Dean

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location lovey staff
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 14일
Good MorningThank you for taking your time to do a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A perfectly good, serviceable hotel, convenient to the City Center and the railway station by tram. Staff were friendly and went out of their way to be helpful. Good value for the price paid.
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 14일
Good MorningThank you for taking your time to do a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 - 훌륭해요

Omari

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service
2024년 4월에 2박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 14일
Good MorningThank you for taking your time to do a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

2/10 - 너무 별로예요

Aamir 님, London

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
I am very regular to this hotel , stayed more than 15 times , they always give me drinks vouchers and upgrade the rooms , but this time was my worst time ever in this place , we were couple and they allocated me twin room, room was not the one which I booked , Rapheal on reception he was bit friendly, he changed my room from 3rd to 8th floor, which was very noisy and closed to lift , and planing to change my regular place coz of this experience, towels got marks and seems like not been changed , plz try to improve
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 14일
Good MorningThank you for taking your time to do a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

2/10 - 너무 별로예요

Steven

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Very noisy room right next to the lifts. Described as “superior” rooms when quite frankly Premier Inn are better for less!
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 12일
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Warm, clean and comfy room with good facilities. Staff were outstanding, really helpful and friendly.
2024년 4월에 3박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 12일
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

Deborah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very helpful and friendly
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 12일
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

8/10 - 좋아요

Jason

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel overall is nice and clean, but the car park entrance is quite difficult to locate. As next to it are 2 pubs and bars, at night you can still hear the music and beats through the windows, quite annoying to be honest.
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 12일
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

Dwayne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. The executive room was very nice
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 12일
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

8/10 - 좋아요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was cold and the bathroom and corridors were even colder. Everything else was okay
2024년 4월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 12일
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

Cristina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I think you need to improve available car parkings. There are so many parking spaces available, but on arrival I really struggle to find one. It took me so long to find a space as the car park was full. Maybe you should ask costumers in advance if they are driving to the property and allocate a car park space for them.
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 12일
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

Arani

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and safe hotel in the best area to see the city. Lovely large rooms with updated bathrooms was nicely welcomed. The staff were among the best we have had in hotels. The four star for the properties condition and facilities is because the inner windows needs to be cleaned, the walls need to be touched up with a little paint. If it is possible for this hotel to have a pool, it would be on another level. Will be back!!
2024년 3월에 3박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 12일
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

Khye

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the staff were so great with the kids. rooms nice and clean and spacious. entrance area very smart. if we in area again we will stop here again.
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 12일
Good Afternoon Thank you taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 23일
Good Afternoon Thank you for taking your time to do a a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 - 훌륭해요

Farhana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 1일
Good Afternoon Thank you taking your time to do a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

Kathryn

2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 19일
Good Evening Thank you for taking your time to do a review on your recent stay at the Leonardo Royal Hotel Birmingham We look forward to welcoming you back to hotel in the near futureKind RegardsDuty Manager

6/10 - 괜찮아요

Barry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Very long queue at the bar at 10.30 in the evening. Unable to get a late drink.
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 3월 27일
Good Evening Thank you for taking time in doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

8/10 - 좋아요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 14일
Good MorningThank you for taking your time to do a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the futureKind RegardsDuty Manager

10/10 - 훌륭해요

Brijesh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the property and location.
2024년 3월에 3박 숙박함
답변 제공: Duty Manager 님, 2024년 3월 27일
Good Evening Thank you for taking time in doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

NICK

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel in great location
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 3월 24일
Good AfternoonThank you for taking your time on doing a review on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near future Kind RegardsDuty Manager

8/10 - 좋아요

Jonathan

연인과의 여행
좋아요: 직원 및 서비스
Lovely stay , room 1510 bed very squeaky , facilities very good , lifts very fast , coffee cups at breakfast was in short supply due to washing them , had to ask for cups to be brought out .
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 3월 19일
Good EveningThank you for taking your time on your recent stay at Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

Amy 님, London

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff on the front desk. Also received a lovely room upgrade
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 3월 18일
Good Evening Thank you taking your time on doing a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcome you back in the near futureKind RegardsDuty Manager

4/10 - 별로예요

Mia

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The staff didn't smile. It felt like non of them wanted to be there. They need more training how to welcome customers and make sure that they feel welcome.
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 3월 18일
Good Evening Thank you taking your time on doing a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcome you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

Jonathan

Love the location to this hotel , central to all The nightlife
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Owen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worth every penny
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 3월 18일
Good Evening Thank you taking your time on doing a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcome you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

suad

단체 여행
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 3월 18일
Good Evening Thank you taking your time on doing a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcome you back in the near futureKind RegardsDuty Manager

2/10 - 너무 별로예요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The noise from the nightclub across the road was so loud. The bass was coming through the walls until 4am. Worst night sleep in a hotel ever. Unfortunately not exactly the hotels fault but I think people should know. I would not stay again for this reason.
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 3월 18일
Good Evening Thank you taking your time on doing a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcome you back in the near futureKind RegardsDuty Manager

8/10 - 좋아요

Sarah

2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 4월 1일
Good Afternoon Thank you taking your time to do a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcoming you back in the near futureKind RegardsDuty Manager

2/10 - 너무 별로예요

Aafreen

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We left early it was disgusting
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 3월 18일
Good Evening Thank you taking your time on doing a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcome you back in the near futureKind RegardsDuty Manager

10/10 - 훌륭해요

KAROLINA

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is great. One day there was only one set of towels left for two people. I asked for more towels and when I returned back to the room, a huge pile of towels was left on the bed… they were all small hand towels… very strange.
2024년 2월에 3박 숙박함
답변 제공: Duty Manager 님, 2024년 3월 18일
Good Evening Thank you taking your time on doing a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcome you back in the near futureKind RegardsDuty Manager

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was fine didn’t receive any VIP perks for being a gold member
2024년 3월에 1박 숙박함
답변 제공: Duty Manager 님, 2024년 3월 18일
Good Evening Thank you taking your time on doing a review on your recent stay at the Leonardo Royal Hotel BirminghamWe look forward to welcome you back in the near futureKind RegardsDuty Manager