Dear Shanna, Thank you for taking the time to tell us about your experience at the RED ROOF INN BISHOPVILLE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with our staff. Feedback from our guest is always welcome as we strive to continuously improve the quality of our guest services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Hello Thomas,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN BISHOPVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Jennifer,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN BISHOPVILLE. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the the foul odor, issue with the door lock, encounter with possible mold in the room along with the other issues mentioned. We will take your comments into consideration to make changes to improve Redroof customer experience. In regards to your feedback, I have notified the property of your concerns in an effort to have the room reviewed. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for posting your review. I do hope that you will visit any of our other brand locations, in the future.Sincerely,DannielleRed Roof Management

Dear Shonda,I appreciate you sharing your feedback following your stay at the RED ROOF INN BISHOPVILLE. I was saddened to read that your stay fell short of your expectations due to the cleanliness of your room not being up to your standards, the holes you mentioned in the top spread, and the pest you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN BISHOPVILLE. We value you as our guest and welcome your 4/5 score. We are happy to read that the dining options were plentiful, staff were great, the property was clean and the beds were extremely comfortable. However, regarding your comment that the shower did not have a lot of press will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Denisse, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BISHOPVILLE and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Jaelah, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN BISHOPVILLE and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

I'm sorry to hear that you had a bad experience at our property. We always strive to improve and I will share the details of your stay with our staff.

I'm sorry that you had a bad experience staying with us. If there was anything specific that was problematic with your stay please let us know and we can prevent that issue from happening again in the future.

Thank you for your review, Johnny. Myself and the staff at the Red Roof Inn Bishopville strive to provide guests with all the comforts of home, so I am disappointed to see your 4/10 score. In order to understand what prompted your 4/10 score, please consider adding comments to your review in the future to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Samantha RediResponse Specialist

Dear Linda, We at the RED ROOF INN BISHOPVILLE are saddened by your scoring of 1/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Ma'am you never checked into the hotel. You didn't call the Expedia in time for them to cancel your reservation. We held your room for you until 4am, waiting until that time for the cancellation to come through. As we held the room, we have to charge you for it, whether you stay or not.

Thanks for sharing this perfect rating, Marvin. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit prompting your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you're in the area.Sincerely,ChirellRediResponse Specialist

Dear Valued Guest,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the Red Roof Inn Bishopville. It's great to see that you were satisfied with your stay, resulting in a 8/10 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.Sincerely, Gabrielle RediResponse Specialist

Thank you for taking the time to leave a review of your stay, John. I appreciate your comments regarding your recent stay at the RED ROOF INN BISHOPVILLE. I am happy to read that you had a great experience and you had no complaints. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Adraine RediResponse Specialist

I appreciate you sharing your feedback following your stay at the RED ROOF INN BISHOPVILLE, Shameka. I am happy to read that the bed was comfortable and the mini coffee machine works. I was saddened to read that your stay fell short of your expectations due to the insects you reported, TV remote not working for you and there was no iron in the room. Please know that we work with a National Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be and to ensure your concerns are address.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,

Thank you for taking the time to feedback, I hope we'll see you again.

Lisa, thanks for taking the time to respond with a review for our property. We are always striving to improve our property and guest experience. I have shared your comments with our team and we will be working to correct the issues you've highlighted.

My apologies for the experience you had at our property, be assured we consider this unacceptable and have taken corrective steps to remedy the issues highlighted.

We're happy you enjoyed your stay with us Eric. Thanks for taking the time to write a review, it means so much to our team when we see them. We hope to see you again soon!

We're so glad you enjoyed your stay with us. We hope that you come back and stay with us again soon!

We're sorry that you weren't satisfied with your stay and hope you will give us another chance to get your business!

We cannot change reservations made through Expedia, if you booked the wrong day, we are not responsible. We did try and get things straightened out for you once you arrived here, but it takes time when going through Expedia.

Any reservation made through Expedia must be canceled or changed through them. Furthermore, when you make a reservation with a hotel, we hold that room for you, preventing us from selling it to someone else. Therefore, we have to charge for the room, whether or not you show up.

Thanks for the Review, we hope to see you again soon!