카지노

비스마르크 호텔 및 컨퍼런스 센터 여행 후기

3 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1008개 이용 후기 중 283개" "
평점 8 - 좋아요. 1008개 이용 후기 중 268개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 191개" "
평점 4 - 별로예요. 1008개 이용 후기 중 172개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 94개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

Jacque

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: X 님, 2024년 3월 28일
Thank you for taking the time to leave a review, Jacque!

10/10 - 훌륭해요

Camille

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the pool area Clean And friendly staff Will stay there again
2024년 3월에 1박 숙박함
답변 제공: X 님, 2024년 3월 26일
Thank you, Camille! See you next time!

8/10 - 좋아요

Cody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All was good except the key cards only worked once every multiple tries. Numerous people were having issues.
2024년 3월에 1박 숙박함
답변 제공: X 님, 2024년 3월 26일
Hello Cody, we are happy to hear your stay went well. We are in the process of replacing our door handles. See you next time!

10/10 - 훌륭해요

Maria

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good front desk customer service
2024년 3월에 1박 숙박함
답변 제공: X 님, 2024년 3월 26일
Thank you, Maria!

6/10 - 괜찮아요

Galvin 님, Green Bay

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Paid for 2 rooms didnt stay. Rooms were not connected. Soon as i checked in people were telling front desk that someone pooped on the slide in the waterpark. Found other accommodations.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 21일
Hello Galvin, we appreciate you sharing your experience. Unfortunately, a child did have an accident. We did address this not only by cleaning, but flushing the pool, rebalancing chemicals and having the state inspect. Best regards, Bismarck Hotel and Conference Center

4/10 - 별로예요

Christopher

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was mold in each room I was put in. The bed sheets were dirty and had hair on them.
2024년 3월에 2박 숙박함
답변 제공: x 님, 2024년 3월 12일
Hello Chris, we apologize for the inconvenience of having to move rooms. After an inspection of the rooms you stayed in, we are happy to say no mold was found. Best regards, Bismarck Hotel and Conference Center

4/10 - 별로예요

Russ 님, Charlotte

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
When i got up to catch a cab to the airport 4 am, there was 5 males clearly entoxicated in the lobby drinking beer. they in the end were harmless. what hotel allows patrons, i think they were patrons??? or people from the bar to stay and party in the loby. I do not blame the night manager, for not stoipping it as he was alone and it could havve escalted. this is unsafe for your employees and was extreemly upsetting to me. Russ putland 980 474 8170
2024년 3월에 1박 숙박함
답변 제공: Front Desk Manager 님, 2024년 3월 9일
Hello Russ, safety is our top priority for our guests. We have addressed the situation and can ensure this is not a common feature of the property. Best regards, Bismarck Hotel and Conference Center

8/10 - 좋아요

Galvin 님, Green Bay

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
1st floor no steps
2024년 3월에 2박 숙박함
답변 제공: x 님, 2024년 3월 9일
Thank you, Galvin!

6/10 - 괜찮아요

Christy

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
The rooms were nice and clean, plenty of room. The heater in our room was broken so you couldn’t adjust the temp. The pool area was freezing. Everyone that was out of the pool was in sweatshirts or jackets. The directions available in the hotel for finding stairs/elevators were terrible.
2024년 2월에 1박 숙박함
답변 제공: x 님, 2024년 2월 26일
Hello Christy, we appreciate you taking the time to review your stay as it is our best guide in finding areas to improve. We will look into the pool water/room temperature and look into finding a better way to guide guests through the hotel. Best regards, Bismarck Hotel and Conference Center

6/10 - 괜찮아요

Austyn

아이를 동반한 가족 여행
좋아요: 청결 상태
Pool and water play areas were way to cold. Uncomfortable for adults and too chilly for young kids. The reason for booking here was to play on slides with our children and they were shivering after one slide.
2024년 2월에 1박 숙박함
답변 제공: X 님, 2024년 2월 19일
Hello Austyn, we thank you for taking the time to leave a review. In a case like this, please let the front desk staff know and they will get maintenance on it immediately. We hope you decide to return in the future as we are working on many modifications!Best regards, Bismarck Hotel and Conference Center

4/10 - 별로예요

Catina

좋아요: 직원 및 서비스
A little disappointed.. I selected this property for convenience far as being flexible to get to the airport to find out the shuttle doesn’t run til 8 am no exceptions.. manager would not approve a shuttle trip..so I’m having to schedule myself a taxi..not what I expected far as the name and reputation goes..the elevator has an odor .. just a different smell..front desk attendant was very polite and helpful.. just not a comfortable setting for mysel..
2024년 2월에 1박 숙박함
답변 제공: X 님, 2024년 2월 10일
Hello Catina, we appreciate you taking the time to leave a review as it is the best way for us to imrove. We apologize as it seems we did not meet your expectations. Our shuttle runs from 8am - 8 pm 7 days a week. We hope you return in the near future to enjoy some modifications. Best regards, Bismarck Hotel and Conference Center

6/10 - 괜찮아요

DaLee

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
We went down to the restaurant for breakfast. There was only one employee. I give him credit. We seated ourselves and he could only find two menus. He took our order and he cooked. He did his best. But we paid over $60 for breakfast. I would have liked hot sauce for the table. We would have liked cream cheese for the bagel. And we would have liked refills on our beverages. Like I said he did his best but I wish we would of went to Perkins instead
2024년 2월에 1박 숙박함
답변 제공: x 님, 2024년 2월 5일
Hi Dale, we appreciate you taking the time to review your experience with us. We apologize for what seemed like slower service. We will address this immediately.Best regards, Bismarck Hotel and Conference Center

8/10 - 좋아요

Maddy

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The staff was very friendly! The rooms were also update and clean. However, the pillows were terrible and they don't even give you a comforter or thick blanket to sleep with.
2024년 2월에 1박 숙박함
답변 제공: x 님, 2024년 2월 5일
Thank you, Maddy! We hope to see you back in the near future.Best regards, Bismarck Hotel and Conference Center

6/10 - 괜찮아요

Jeniffer

2024년 1월에 1박 숙박함
답변 제공: X 님, 2024년 1월 31일
Thank you, Jennifer.

10/10 - 훌륭해요

Olapeju

2023년 12월에 2박 숙박함
답변 제공: X 님, 2024년 1월 30일
Thank you. Olapeju!

10/10 - 훌륭해요

Maharlika

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Satisfied
2023년 12월에 1박 숙박함
답변 제공: X 님, 2024년 1월 31일
Thank you, Maharlika.

6/10 - 괜찮아요

Jan Christopher

연인과의 여행
Ice are not remove making it slippery
2023년 12월에 1박 숙박함
답변 제공: X 님, 2024년 1월 31일
Hello Jan, we appreciate you taking the time to let us know where we can improve. Best regards, Bismarck Hotel and Conference Center

10/10 - 훌륭해요

Angela Marie

2023년 12월에 3박 숙박함
답변 제공: Xzavier 님, 2024년 1월 30일
Thank you, Angela!

10/10 - 훌륭해요

Hazel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: x 님, 2024년 1월 8일
Thank you, Hazel! Hope to see you back in the near future.Best regards, Bismarck Hotel and Conference Center

10/10 - 훌륭해요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: x 님, 2023년 12월 27일
Thank you, Tiffany!

6/10 - 괜찮아요

Daniel

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty needs updating
2023년 12월에 1박 숙박함
답변 제공: x 님, 2024년 1월 8일
Thank you for taking the time to review your stay, Daniel!

10/10 - 훌륭해요

Nadine

2023년 11월에 3박 숙박함
답변 제공: x 님, 2023년 12월 11일
Thank you, Nadine!

8/10 - 좋아요

DelRae

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The two front desk guys qhen we checked, were fast and efficient. Super nice too
2023년 12월에 1박 숙박함
답변 제공: x 님, 2023년 12월 11일
Hello Delrae, we appreciate you sharing your feedback. We hope to see you back in the future.Best regards, Bismarck Hotel and Conference Center

10/10 - 훌륭해요

Jeffrey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pool
2023년 12월에 1박 숙박함
답변 제공: x 님, 2023년 12월 11일
Hello Jeffrey, we appreciate you taking the time to leave a review. We hope to see you back in the near future.Best regards, Bismarck Hotel and Conference Center

6/10 - 괜찮아요

Kristian

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
We stay at this hotel yearly, the update on the room from last year was exceptional except for the bathroom! The pool area is dirty and needs to be updated! Char at the front desk was beyond exceptional! She was friendly, accurate and made our challenge with hotels.com (2 separate reservations cuz they couldn’t accommodate modifying a change of adding an extra night) run smoothly! Char needs a raise! We did have to come to the front desk in am and that took over 30 min to checkout and check back in and changing of key cards! But thanks again to char we didn’t have to move rooms and she made sure to book us in the same room the 2nd and 3rd night! Thanks char! The security system for getting into building needs to be more secure, many times you didn’t need a key to open and I know you can’t help this but a lot of wonders outside that makes it sketchy….. but overall I would say we will still come back as the price is fair and we love having a bar, swimming and pool side room so overall the bad vs good, good wins! Please update the pool and bathrooms and give char a raise!! The Overmoe’s
2023년 11월에 1박 숙박함
답변 제공: X 님, 2023년 12월 4일
Hello Kristian, we appreciate you taking the time to review your stay. We are currently modifying many areas in the hotel. We hope you decide to return in the near future to enjoy the upgrades. Best regards, Bismarck Hotel and Conference Center

6/10 - 괜찮아요

Kortni

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
More negatives than positive
Stayed here for a family weekend. Location was convenient near restaurants, mall, and UTCC. Cheap thru hotels discount. Negatives - Literally witnessed 7 birthday parties at the pool. Not fun at all for us. No room, kiddie pool is non-existent. Parties stayed in pool until 11pm+ at night and loud (were we 2nd floor overlooking pool). Rooms were ok. We had a good location near door/elevator. Parking lot was dirty. Would not choose to stay here again (we come to Bismarck every few months) there are plenty of other hotels with nice pools and not overcrowded.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 21일
Hello Kortni, we are glad you enjoyed the convenience of our location as well as your room location. We do often have many guests utilizing the pool area. We apologize as it seems it was too full for you. We hope you decide to return in the near future. Thank you for taking the time to leave a review!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 17일
Thank you for taking the time to review your stay!Best regards, Bismarck Hotel and Conference Center

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not worth you’re time or money
Room was dirty front desk guy was rude left less than a hour arriving and booked a room with a different hotel. Keep in mind I arrived at 1am and the room was so dirty I booked a hotel at best western and got there at1:30am also tried to see if we can get are money back and the hotel wouldn’t respond to hotels.com so I would definitely recommend staying somewhere else. You book a hotel to have fun,a nice night, good sleep, and no worries and you will be disappointed if you stay at this hotel.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 17일
Hello James, we will address both issues promptly and we sincerely apologize for the experience you had. We are currently working through many modifications and hope you decide to return in the near future. Best regards, Bismarck Hotel and Conference Center

6/10 - 괜찮아요

Jenny

좋아요: 청결 상태, 직원 및 서비스
Pool was nice but rooms need updating! Wall unit was loud.
2023년 11월에 2박 숙박함
답변 제공: X 님, 2023년 11월 17일
Hi Jenny, we appreciate you taking the time to review your stay. We will look into this and get it resolved. Best regards, Bismarck Hotel and Conference Center

4/10 - 별로예요

Bree

출장 여행, 가족 여행
별로예요: 청결 상태
We were put in a hallway near the convention center with a reception going on and the hallway doors were left open we closed them they were open again. It was too late to move rooms. The door to the room was not entirely secure. Will not be bavk
2023년 11월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 8일
Hello Bree, we apologize for the inconvenience. We are working on many modifications and hope to see you back in the future. Best regards, Bismarck Hotel and Conference Center

2/10 - 너무 별로예요

Cory

반려동물 동반 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Was told to park in the back for closest entrance to my room. Ended up getting a tire slashed. Upon inspection the next night I saw almost all the lights in the back parking lot were off and it was extremely dark. Wifi didn't work in my room. They sent a helpful tech promptly who fixed it but it broke again hours later. It was late at that point so I didn't call for more help. Area had an older mall and a lot of food options walkable. The Irish pub downtown was phenomenal and also walkable. Generally the property was very dated, smells of old damp carpet. Mattress was bowed inward. Dark and yellow overall. Parking lot was very icy all week. Staff was helpful but they are not given the resources to help or update anything that really needs it. Would not stay again.
2023년 11월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 8일
Hello Cory, we apologize for your poor experience. We are doing are best working through major changes. We hope you to decide to try us out in the future. Best regards, Bismarck Hotel and Conference Center

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2023년 10월에 1박 숙박함
답변 제공: X 님, 2023년 10월 25일
Hello Ryan, we appreciate you taking the time to review your stay with us. We are happy you enjoyed your time and hope to see you back in the near future!Best regards, Bismarck Hotel and Conference Center

6/10 - 괜찮아요

Steven

좋아요: 직원 및 서비스
별로예요: 청결 상태
Check to see if the work is done
My stay would have ranked excellent if my toilet would have had a seat on it. Whoever was assigned to do some work did not getwdone and left everything there. They kindly gave me a different room and from there on everything wentgreat
2023년 10월에 1박 숙박함
답변 제공: X 님, 2023년 10월 24일
Hi Steven, we apologize for the inconvenience. We are glad things went much smoother inthe next room. We hope to see you back in the near future. Best regards, Bismarck Hotel and Conference Center

6/10 - 괜찮아요

jody

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: x 님, 2024년 1월 8일
Thank you, Jody!

8/10 - 좋아요

Ellie

2023년 10월에 1박 숙박함
답변 제공: X 님, 2023년 11월 11일
Thank you for taking the time to leave a review, Ellie! We hope to see you back in the near future.Best regards, Bismarck Hotel and Conference Center

10/10 - 훌륭해요

Lawrence

2023년 10월에 1박 숙박함
답변 제공: X 님, 2023년 11월 10일
Hello Lawrence, we appreciate you taking the time to leave a review. We hope to see you back in the near future. Best regards, Bismarck Hotel and Conference Center

8/10 - 좋아요

Keshia 님, Binford

2023년 10월에 1박 숙박함
답변 제공: X 님, 2023년 11월 8일
Thank you, Keisha!

6/10 - 괜찮아요

Beth

2023년 10월에 2박 숙박함
답변 제공: Xzavier 님, 2023년 10월 17일
Thank you, Beth!

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay
2023년 10월에 1박 숙박함
답변 제공: X 님, 2023년 10월 10일
Thank you for taking the time to leave a response, David!We hope to see you back in the near future.Best regards, Bismarck Hotel and Conference Center

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay to be near the Bismarck Event Center
2023년 10월에 1박 숙박함
답변 제공: X 님, 2023년 10월 6일
Thank you for taking the time to review your stay!

8/10 - 좋아요

jody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Comfortable beds.
2023년 9월에 1박 숙박함
답변 제공: X 님, 2023년 10월 3일
Thank you, Jody! We hope to have you back in the near future.Best regards, Bismarck Hotel and Conference Center

8/10 - 좋아요

Erica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Xzavier 님, 2023년 11월 8일
Thank you, Erica!

10/10 - 훌륭해요

Shawntaya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: x 님, 2023년 9월 17일
We are glad you enjoyed your stay, Shawntaya. We hope to see you back in the near futures. Best regards, Bismarck Hotel and Conference Center

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
They were very helpful and accommodating. I hoped for a one night stay but ended up needing several extra nights. I called asked them to extend my reservation, not clean the room to not have to waste extra housekeeping time and energy. They had no problem with my 14 week pittie mix puppies and had an ideal room to keep them close to going outside.
2023년 9월에 1박 숙박함
답변 제공: Xzavier 님, 2023년 9월 13일
Hello Jennifer, we are glad you enjoyed your experience and had all accommodations met. We hope to see you back in the near future. Best regards, Bismarck Hotel and Conference Center

2/10 - 너무 별로예요

Haley

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrived in the evening and after checking in walked all the way to the opposite side of the second building. The keys didn’t work so I had to walk all the way back down. When I got back to the room and the keys finally did work I was greeted with a wet and stained carpet and a busted lock on the door. I stayed in the room because I was exhausted. When I woke up the next morning I went down to my car to grab the rest of my things. When I got back to the room the keys didn’t work again. I walked all the way to the front desk where they rekeyed them for the second time. I walked all the way back and they still didn’t work. (This hotel is two very large square buildings this is not a short walk.) I called the front desk and she said she would get maintenance to come up. After standing outside my room for 10 mins I called back and the lady at the desk said “ya no one has responded to the groupchat.” I explained that I was going to be late and that I needed to get into my room ASAP to which she responded “I’ll send another message.” Another 10 mins went past before a man showed up and attempted to get me into the room. He worked on it for a good 15 mins before he gave up and said “this door always has issues.” At which point he told me he would go get the owner. After approximately 50 mins of being locked out of my room the owner arrives. He get the door open immediately and proceeds to accuse me of having a dog in my room. He searches my room while I stand there. DONT STAY HERE.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 11일
Hello Haley, we would like to apologize for the door working improperly. However, we did send maintenance up tp you immediately to resolve the issue. To prevent this from continuing during your stay we also updated your room. Regardless of the solution, we understand that this situation is very frustrating. We are currently in the middle of modifying rooms which includes door handles. We hope you give us a chance in the future. Best regards, Bismarck Hotel and Conference Center

6/10 - 괜찮아요

Karen

가족 여행
There was distinct marijuana smell in the stairways and elevator. The staff countered that smell with overly strong air freshener.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 11일
Hello Karen, thank you for taking the time to leave a review.

10/10 - 훌륭해요

Riley

좋아요: 청결 상태
2023년 9월에 1박 숙박함
답변 제공: x 님, 2023년 9월 4일
Hello Riley, we want to thank you for taking the time to review your stay. We hope to see you back in the near future. Best regards, Bismarck Hotel and Conference Center

6/10 - 괜찮아요

Jocelyn

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: X 님, 2023년 9월 4일
Hello Jocelyn, thank you for taking the time to review your stay. Best regards, Bismarck Hotel and Conference Center

8/10 - 좋아요

Myron

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 8월에 2박 숙박함
답변 제공: X 님, 2023년 8월 21일
Thank you, Myron!

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very polite and helpful. The room was spacious, clean and updated. Could have used an extra blanket available in the room.
2023년 8월에 2박 숙박함
답변 제공: X 님, 2023년 8월 11일
Hello William, we thank you for taking the time to review your stay. We hope to have you back in the near future. Best regards, Bismarck Hotel and Conference Center