We stay at this hotel yearly, the update on the room from last year was exceptional except for the bathroom! The pool area is dirty and needs to be updated! Char at the front desk was beyond exceptional! She was friendly, accurate and made our challenge with hotels.com (2 separate reservations cuz they couldn’t accommodate modifying a change of adding an extra night) run smoothly! Char needs a raise! We did have to come to the front desk in am and that took over 30 min to checkout and check back in and changing of key cards! But thanks again to char we didn’t have to move rooms and she made sure to book us in the same room the 2nd and 3rd night! Thanks char! The security system for getting into building needs to be more secure, many times you didn’t need a key to open and I know you can’t help this but a lot of wonders outside that makes it sketchy….. but overall I would say we will still come back as the price is fair and we love having a bar, swimming and pool side room so overall the bad vs good, good wins! Please update the pool and bathrooms and give char a raise!!
The Overmoe’s