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브린 메도우즈 골프 호텔 & 스파 여행 후기

4 out of 5
브린 메도우즈 골프 호텔 & 스파
Maesycwmmer, nr Ystrad Mynach, Blackwood, Wales

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 410개 이용 후기 중 163개" "
평점 8 - 좋아요. 410개 이용 후기 중 148개" "
평점 6 - 괜찮아요. 410개 이용 후기 중 56개" "
평점 4 - 별로예요. 410개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 410개 이용 후기 중 13개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

4/10 - 별로예요

Liam

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Sue 님, 2024년 2월 8일
Hello LiamMany thanks for your feedback.

8/10 - 좋아요

Leena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Sue 님, 2023년 11월 27일
Many thanks for your review and I hope you enjoyed your stay with us

6/10 - 괜찮아요

Aadam

2023년 10월에 2박 숙박함
답변 제공: Sue 님, 2023년 11월 27일
Many thanks for your review and I hope you enjoyed your stay with us.

6/10 - 괜찮아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Evening Meal was average and expensive!
2023년 9월에 1박 숙박함
답변 제공: Sue 님, 2023년 10월 2일
Good morningMany thanks for your feedback.I am sorry to hear your comments with regards to the evening meal, if you would like to discuss further, please do contact me direct to discuss

2/10 - 너무 별로예요

Martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotels.com rip off
The hotel and staff were excellent. Very upset about the price charged by Hotels.com The vat invoice I received from the hotel was for £120ish and Hotels.com charged me £140ish
2023년 9월에 1박 숙박함
답변 제공: Sue 님, 2023년 9월 23일
Good afternoonIf you wish to discuss further, please do contact me at the hotel

10/10 - 훌륭해요

Jaz

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Sue 님, 2023년 9월 5일
Many thanks for your feedback, we are delighted you enjoyed your stay and hope to welcome you back soon.

8/10 - 좋아요

Kay

2023년 6월에 1박 숙박함
답변 제공: Sue 님, 2023년 7월 13일
Many thanks for your feedback, we are delighted that you enjoyed your stay with us

10/10 - 훌륭해요

Elizabeth

2023년 6월에 1박 숙박함
답변 제공: Sue 님, 2023년 7월 13일
Many thanks for your feedback, we are delighted that you enjoyed your stay with us

8/10 - 좋아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good
Only small negatives was there did not appear to be any way into reception other than stairs which wasn’t ideal when carrying luggage etc but that may just be me not looking and also mould on the ceiling in the bathroom but other than that was a nice stay, room over looked the course and was quiet, would stay again. Food and service was also pleasing.
2023년 4월에 1박 숙박함
답변 제공: Sue 님, 2023년 4월 7일
Many thanks for your feedback, it is much appreciated.We do have an accessible entrance, that does not have any steps. If and when you return, please contact myself and I will be on hand to assist you with directions for the way in.I have made our Housekeeping Team aware, with regards to the ceiling in the room, thank you for bringing this to our attention.

10/10 - 훌륭해요

Renuka

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable room, well appointed. Vey friendly staff.
2023년 3월에 1박 숙박함
답변 제공: Sue 님, 2023년 3월 14일
Good afternoonMany thanks for your feedback, we are delighted you enjoyed your stay with us and look forward to welcoming you back in the near future

10/10 - 훌륭해요

Gregory 님, Byfleet

2023년 3월에 1박 숙박함
답변 제공: Sue 님, 2023년 3월 28일
Good afternoonMany thanks for feedback, we are delighted that you enjoyed your stay with us.We look forward to welcoming you back soon

8/10 - 좋아요

susan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Sue 님, 2023년 2월 17일
Good morningMany thanks for your feedback.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future.Kind regards

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable hotel in nice grounds
2022년 12월에 1박 숙박함
답변 제공: Matthew 님, 2022년 12월 24일
Good Afternoon Robin,Thank you so much for taking time to send us your feedback. I'm please to read that you enjoyed your visit.We look forward to welcoming you back soon.

10/10 - 훌륭해요

Sheila

2022년 12월에 1박 숙박함
답변 제공: Sue 님, 2023년 11월 27일
Many thanks for your review and I hope you enjoyed your stay with us

2/10 - 너무 별로예요

Nicola

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Sarah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Jade
Overall we had a fantastic stay. The rooms were very clean and the bed was really comfortable. Our spa experience was amazing having had one of the best massage ever. The staff were also very efficient and friendly. We had Sunday lunch which was delicious. Service in the restaurant was a little slow, our only minor complaint. Would definitely recommend to others and will be returning.
2022년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
o hotel precisa de uma reforma. é super perto dos estudios da wanner e de local para jantar a noite. recomendo para 1 estadia. O local do hotel é maravilhoso.
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Val

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to relax
Nice hotel . Very comfortable room/bed. Good facilities . Amazing views.
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Paul

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid avoid
Service in the evening was great. And reception superb but that’s where it ended. Dirty room terrible breakfast, and no one cares. They ask for feedback when you try to talk to management they ignore you paid £400 for dinner bed breakfast 1 night would expect more
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Abbie

좋아요: 청결 상태, 객실의 편안함
2022년 5월에 1박 숙박함

4/10 - 별로예요

Emily

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

Kieran

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2022년 4월에 4박 숙박함

10/10 - 훌륭해요

Ken

2022년 4월에 5박 숙박함

8/10 - 좋아요

Ashley

2022년 3월에 1박 숙박함

6/10 - 괜찮아요

Kerry

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
The hotel was lovely, staff welcoming and spa. However the bed was very uncomfortable and even though I kept turning off the heating it kept coming in during the night which was very very noisy and woke me up every time it went on so between this and the bed I go very little sleep which was a disappointment seen I was there to relax!
2022년 2월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel and spa
Lovely hotel and spa. My other half thoroughly enjoyed her birthday spa break. Will be back again in the near future.
2022년 2월에 1박 숙박함

8/10 - 좋아요

Ceri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was huge and so comfy. Room was clean and well maintained. Food was yummy. Spa facilities are very nice but should supply robe and slippers for residents use. Was refused a robe as I hadn't paid for a spa treatment.
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Gregory 님, Byfleet

2022년 2월에 1박 숙박함

8/10 - 좋아요

Robin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were fantastic from the initial phone call up until the time we left. Facilities were great golf and spa.The bed was really comfy with a nice view from the room.
2022년 2월에 1박 숙박함

8/10 - 좋아요

Piotr

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 1월에 2박 숙박함

10/10 - 훌륭해요

Waide

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing place to stay
I only stayed for 1 night but it was amazing experience, very clean and tidy. The staff was very polite and would definitely would stay again and recommended to other.
2022년 1월에 1박 숙박함

10/10 - 훌륭해요

Richard

2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Deborah

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Food a dissappointment
I was really looking forward to the stay. Upgraded the room and had heard good reports about the place The staff were lovely. The evenings were spoilt by cool food Night one: overcooked fish and cool chips Night two: pork steak the gravy came ten minutes after the meal and i did not realise it was cool until it was on the food. I got a refund for that meal and ordered a take away Night three: The food was amazing hot burger I was informed the food had to come from a far end kitchen. Added to that it was pricey for what you got. Other nights i got a fish and chip shop takeaway The spa facilities were lovely
2021년 11월에 5박 숙박함

10/10 - 훌륭해요

Matt

연인과의 여행
좋아요: 청결 상태
Very nice and friendly place to stay
2021년 12월에 2박 숙박함

10/10 - 훌륭해요

Nick

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel - staff were fantastic and helped us with taxis - recommend
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend stay
A very enjoyable weekend. Staff were friendly and the service was good.
2021년 11월에 2박 숙박함

8/10 - 좋아요

Mr Jeremy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Generally it was very good but a few things let it down and had i been scoring i would have struggled to give an overall 9. Poor evening service in the dining room. Just a bit sloppy and lack of attention to detail on order taking, arrival of starters 5-10mins apart (had to be chased) ,failing to communicate drinks order, not providing a steak knife until asked. Easily remedied but really for a nights stay of this price and with the recommendation i had been given I was expecting much better. Boiler issue meant lukewarm shower in the room but refund provided for that. Changing room area in the gym was really too small and dark and draughty. Jacuzzi was difficult to get going and was not really at a sufficient temperature. Room score 9 spa score 7 Restaurant score 5 and only rescued by the food itself Was still a nice time and was worth it but small things could have improved it and raised scores. Breakfast score 7.5 Was rather cold in reception area Cant complain about the cleanliness tho that was excellent and a very comfy bed and good nights sleep
2021년 11월에 1박 숙박함

4/10 - 별로예요

Elaine

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were here Saturday 26th and the power went out during early hours of the morning, we had to go home to shower and have breakfast. Initially I spoke to reception and they said because I'd already paid via expedia they couldn't give me any refund. I was so disappointed in the outcome with knowing if you book through an agent like yourselves we couldn't be helped for the first night. I would never choose to book via an agent like yourselves again I would book directly with the venue.
2021년 11월에 1박 숙박함

6/10 - 괜찮아요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 11월에 1박 숙박함

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 1박 숙박함

8/10 - 좋아요

Benjamin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Views on views with good food.
First off as you drive in, wow what a beautiful site. The hills, the views, the fresh air, absolutely beautiful and the parking is easy enough although a little odd with diagonal spaces! Check-in was fast and simple, the receptionists were clear and very friendly (a smile on check-in goes a long way!). The room was spacious, lovely comfy big bed, the view from the window spectacular. To be picky, the water was warm, doesn't get hot! Also the towels need binning/recycling as they are very, very coarse and tired. That aside all good. Restaurant you wait a while but in the current climate I expect that. Food, awesome, huge portions of great grub. Gym wise - amazing, loads of machines, free weights, good amount of space and all you need to clean after yourself.
2021년 11월에 1박 숙박함

8/10 - 좋아요

karl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The view was excellent
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

Marcin

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked 4 nights to stay with them in November. Perhaps the experience would be better in summer but the room was freezing. No central heating. The air conditioning set for 27C can't cope. Goes on and off every 3 min like a starting helicopter keeping me awake all night. The water in the shower is just moderately warm. Lasted only 3 nights and moved out. The staff was disinterested and not attending. When checking out they were not even interested in why I am checking out early and whether everything was OK. On the first day on arrival I asked at the reception that I am looking for local Mon-Fri accommodation for the next 4 months and whether they have any discounts or memberships programmes. I was promised that the manager will be in touch... still waiting.
2021년 11월에 4박 숙박함

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함

2/10 - 너무 별로예요

PHILIP

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
No Customer service
Very unhelpful reception, no interest in customer, tried to check in early refused to take credit card and sign in, later on told there were only the earliest slot left for breakfast, no customer service shown
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
2021년 10월에 1박 숙박함

8/10 - 좋아요

Sharon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic Customer Service
Spa facilities were good. Room a bit dated, but clean and comfortable. Quality bedding and towels. Sadly, the food was dreadful. Starters were sent back because they were stone cold. Second time around the one starter (mushroom tart) was fine. The other (squid) sent back again. Tasteless and again cold. Unfortunately, the main (duck breast) was sent back too. Again stone cold. The one main was ok, so we shared that. Dessert was fine. It was not a 4 star dining experience. However, the waiting staff were excellent. We weren't the only unhappy diners, and they handled our complaints with professionalism and understanding. Wouldn't go back - this is not a four star hotel.
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
3pm check in rip off
Rip off checking in at 3pm and cant use spa till after 3 which i was tol we could ended up paying 20.00 extra to use it wnen we arrived early.Lovely bar man in the sports bar. Bit disapointed with the room 104 very dated and depressing and view was a massive bush .Would use spa facilities again but not stay the night .
2021년 10월에 1박 숙박함