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윈게이트 바이 윈덤 블루밍턴 여행 후기

2.5 out of 5
윈게이트 바이 윈덤 블루밍턴
1722 N Walnut Street, Bloomington, IN

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 420개 이용 후기 중 143개" "
평점 8 - 좋아요. 420개 이용 후기 중 156개" "
평점 6 - 괜찮아요. 420개 이용 후기 중 58개" "
평점 4 - 별로예요. 420개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 420개 이용 후기 중 26개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Roger

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 2박 숙박함
답변 제공: General Manager 님, 2021년 9월 28일
Outstanding! Thank you.

6/10 - 괜찮아요

jenny

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, AWESOME staff.
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 26일
We are delighted you enjoyed your stay! Thank you. Safe Travels!

10/10 - 훌륭해요

Colin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 21일
We are delighted you enjoyed your stay! Thank you.

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 21일
Outstanding! Thank you

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
NA
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 21일
Thank you!

4/10 - 별로예요

Maureen

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The minute we walked in, the hotel had a horrible smell. When I walked into my room, the smell was terrible too. There were bugs, I had a stain on my sheet. When I went to lobby to ask for someone to change sheets,(they didn't answer phone), I was told there was only one person working in the hotel, which was receptionist. They handed me sheets to put on myself. Location was good, as it was close to dorms, restaurants, stadium, but I would never stay there again.
2021년 9월에 2박 숙박함
답변 제공: General Manager 님, 2021년 9월 22일
Thank you for telling us about your stay experience. On behalf of our entire team I apologize for not meeting your or our own expectations. We do daily cleaning of our Lobby and communal areas as well as ensure our rooms are clean upon check in. Thank you again.

4/10 - 별로예요

Aimee

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is very rundown and the rooms smell of smoke. The hotel itself, the vents and infrastructure are very loud and noisy. The staff is very nice and helpful, but I would not recommend staying at this location if you can help it.
2021년 9월에 2박 숙박함
답변 제공: General Manager 님, 2021년 9월 13일
Our property interior was renovated in late 2019. We hope that you were able to inform our staff regarding this non-smoking property so that we had an opportunity to serve you as best as possible. This past weekend we had a sold out, Indiana University Football Home Game and we are very near the campus and stadium. We apologize for any excessive noise levels.Thank you for your feedback.

8/10 - 좋아요

Jeffrey Warren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would recommend the Wingate.
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 13일
Thank you!

8/10 - 좋아요

kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was great. Right next to my son’s apartment and only 10 min walk to stadium. Clean overall, but faucet in bathroom very loose (moved just changing temperature of water), mold on inside of shower curtain, no hairdryer in room. I should have read description better I guess, but I haven’t been in a hotel in 15-20 yrs that didn’t have a hair dryer in the room.
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 13일
Thank you for your feedback. We apologize for any inconvenience. We ask our guests to let us know of any issues while at property so that we can provide any change of linen or shower curtain if needed, we do have hair dryers at the front desk. Safe Travels

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location must have been close to the tailgating party; it was loud, with many people celebrating nearby. There were also people in the hallways being loud, although not for long. The main interruptions came from outside nearby, making it difficult to sleep.
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 13일
Thank you for your feedback. We have a great location near downtown Bloomington, Indiana University Campus and Football Stadium. We apologize for any excessive noise levels on a sold out home game weekend.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No complaints
Nice big room. Friendly helpful staff no complaints.
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 13일
Thank you for staying with us! Safe Travels

2/10 - 너무 별로예요

Sierra

별로예요: 청결 상태
I honestly contemplated sleeping in my car instead of my room. I have long blonde hair, and there were around 15 short black hairs all over the shower, floor, and vanity. The desk chair was in absolute disrepair. The sliding balcony door was missing its lock, which did not make me feel safe. Food crumbs around the trash can in the bathroom. I refused to take off my shoes except to get in the bed. The bed seemed clean, that was the only redeeming part of the room.
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 10일
Dear Guest, On behalf of our entire team I apologize for any inconvenience during your stay on a sold out night. Thank you for letting us know about your experience.

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The rooms are always nice and staff is always friendly.
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 9일
Thank you for your review staying with us!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff is always friendly and accommodating!
2021년 9월에 2박 숙박함
답변 제공: General Manager 님, 2021년 9월 9일
We are delighted you enjoyed your stay! Safe Travels!

10/10 - 훌륭해요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 5일
Outstanding! Safe Travels!

8/10 - 좋아요

Mikayla

2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 21일
Thank you!

10/10 - 훌륭해요

LISA 님, FOX RIVER GROVE

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All things considered, the property was above what I expected for the price ($60 a night). As the saying goes, you get what you pay for. It was back to school week so every hotel ($380 a night and up)in the area was booked. Staff was minimal and stretched beyond words. They were doing their very best under extremely difficult conditions. The beds were very firm and our king bed only had two small pillows. It was uncomfortable. Our tub didn't drain so showers were very limited. The property next-door was under major construction and they started at 7am. Sleep was minimal. We had things to do so it was fine. Room was clean. The whole building smelled like sanitizer and cleaning products. Reassuring during a pandemic. It was above average for a budget hotel.
2021년 8월에 2박 숙박함
답변 제공: General Manager 님, 2021년 9월 5일
We agree that we provide the best value in Bloomington! We value you as our guest and thank you for your patience during your stay. Safe travels!

8/10 - 좋아요

Kimberley

가족 여행
좋아요: 직원 및 서비스
Older property
2021년 8월에 6박 숙박함
답변 제공: General Manager 님, 2021년 8월 27일
We have an excellent ownership and team who maintain the property with interior renovations completed in 2019. Thank you for staying with us.

6/10 - 괜찮아요

Abhirup

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
I have stayed here several times before but this time ran into severe housekeeping issues. The first room we were given wasn't made. It was as the previous guest had left it! When I reported this, I was given a "clean" room. We moved in but realized later that the bathroom had used towels hanging! Worse, the room was infested with roaches. So we complained again and was given a third room. This one had no issues.
2021년 8월에 4박 숙박함
답변 제공: General Manager 님, 2021년 8월 27일
Dear Guest, We apologize for any inconvenience during your stay. We are working on improving our guest experience during sold out nights and weekends. Thank you for your patience while our limited staff adjust to the increases in hotel occupancy.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 8월 27일
Thank you!

4/10 - 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 8월에 5박 숙박함

8/10 - 좋아요

Vina Ciomas

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Good
2021년 8월에 5박 숙박함
답변 제공: General Manager 님, 2021년 8월 24일
Thank you. We look forward to having an opportunity to welcome you back!

2/10 - 너무 별로예요

Richard S 님, Chesterfield

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most of their cleaning staff quit, so we had to wait for about an hour and a half to check in along with 20-30 other people. Finally got in our rooms around midnight. Then the next day, they deactivated the keys and we were locked out of our rooms. It took 20 min for them to simply swipe our keys at the desk so we could get back in our rooms. The place was a mess and we would never stay there again...
2021년 8월에 3박 숙박함
답변 제공: General Manager 님, 2021년 8월 24일
Thank you for your patience during this time. It is unacceptable for a wait after check in time. On behalf of our entire team I apologize.

2/10 - 너무 별로예요

Eric

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible horrible would not stay
Booked for two queens got there and told me I could only have a queen bed when I was on a business trip with an employee and then proceeded to tell me I had to find my own parking because they didn’t have any for me
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 8일
Dear Guest, We have parking available for all of our guests and we honor the room reservation originally booked. Either 2 Queen beds or 1 King bed. Thank you for letting us know about your experience with us. And we will work hard to eliminate confusion at check-in.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The night I got to the hotel, I checked in at 5 and they told me the room was not ready. At 9 when I came back, I checked in and immediately was disgusted when I opened my hotel room to see it was completely dirty. The room had just been left and I was given that room. This is unacceptable and a major hazard, especially given we are in a pandemic.
2021년 8월에 3박 숙박함
답변 제공: General Manager 님, 2021년 8월 23일
Dear Guest, We apologize for any inconvenience experienced while staying with us. Our team has taken immediate corrective action to ensure that rooms are ready and clean at Check-In time. We agree that anything less is unacceptable. Thank you.

4/10 - 별로예요

Agnieszka

가족 여행
좋아요: 청결 상태, 객실의 편안함
We arrived at 9 pm and our room wasn’t ready( they were cleaning it ..) We had to wait till after 10:30 pm to get to our room.. I would understand this if we came at 3pm( check-in time) or 4 pm but 9pm and still had to wait? And we were not the only family waiting ! It was horrible. The room was nice and clean when we finally got to see it but there was no toilet paper and there was used soap on the bathtub. Breakfast was good and the service at breakfast was nice.
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 21일
On behalf of our entire team, I apologize for falling short of yours and our own service expectations. We have been able to increase our staff since your stay with us. Thank you for providing feedback.

4/10 - 별로예요

Neil

가족 여행
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 21일
We had hoped your stay was more to your expectations. Thank you for taking the time to let us know about your experience.

8/10 - 좋아요

Stella

좋아요: 청결 상태, 직원 및 서비스
Staff were pleasant and very helpful
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 8일
Excellent! Thank you for staying with us!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed at this hotel a year ago and it was great. It has since become incredibly run down. My first room wasn’t properly cleaned - toiletries from the former guest were still in the shower and sink and shower drains were clogged. I was moved to a second room where the bath faucet was pulling out of the wall.
2021년 8월에 2박 숙박함
답변 제공: General Manager 님, 2021년 8월 21일
Dear Guest, Our renovations were completed 1 year ago. We apologize for any issues you experienced during your recent stay. We take housekeeping very seriously, I assure you. Thank you for your patience while we train a brand new team.

2/10 - 너무 별로예요

Rosa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was not ready check-in even though it was 6 pm. Besides, the room was not clean.
2021년 8월에 2박 숙박함
답변 제공: General Manager 님, 2021년 8월 20일
We apologize that your room was not ready at time of check-in. Our team agrees that this is unacceptable even during back to back sold out nights for Indiana University move-in week. Thank you for your patience.

10/10 - 훌륭해요

Christine

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Check in too long of a wait!
I called the hotel on Wednesday and asked to be switched to a double queen room from a king bedroom. When I originally made reservations, our 21 year old wasn’t traveling with us. The woman I spoke with said that it was no problem. We arrived at Wingate on Saturday to find that all double queen rooms were taken. The woman I spoke to on Wednesday had not changed our reservation. Thanks to a nice couple who had a double queen room and didn’t need it willing to switch rooms with us, we were given a double queen room. After that, it took forever for us and the other couple to check in. The next day we walked through the lobby to find 10 people waiting in line to check in.
2021년 8월에 3박 숙박함
답변 제공: General Manager 님, 2021년 9월 21일
Thank you for your patience during our sold out evening while checking in. Safe Travels!

4/10 - 별로예요

Amy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I arrived Sunday evening at about 6pm. There were many families waiting to check in. Every single one of us was given a dirty room. Apparently housekeeping had left for the day. The woman at the front desk kept running to see which rooms were clean, one guest even walked in on an occupied room, thinking it was their clean room. It took forever to finally get a clean room. This is move in week for the University and not having staff on site to have clean rooms was unacceptable.
2021년 8월에 3박 숙박함
답변 제공: General Manager 님, 2021년 8월 20일
Dear Guest, Thank you for telling us about your stay experience. We apologize for any inconvenience you encountered. The wait time encountered is unacceptable, we agree. Thank you for your flexibility during sold out nights and weekends during University move-in week. Thank you again.

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and comfortable!
Room was great (missing soap, but easily retrieved from front desk), breakfast available was good. Appeared to be short staffed - but so is every other service provider. Will definitely stay here again; very close to IU!
2021년 8월에 2박 숙박함
답변 제공: General Manager 님, 2021년 8월 20일
Thank you for your comments on your stay and your understanding of our hotel along with other service providers at this time. Very true. We look forward to have an opportunity to welcome you back!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no notice of a larger construction project directly adjacent to this property. Construction activity began early each day making it impossible to enjoy any quiet time in the room. My rental vehicle was covered in debris each day during my stay. The room barely cleaned and there were remnants of food scattered on the carpet. During my 2 day stay, my room was never serviced or cleaned. My key cards were deactivated on 2 occasions. The sole front desk personnel was overworked and often my calls to the front desk went unanswered.
2021년 8월에 2박 숙박함
답변 제공: General Manager 님, 2021년 8월 18일
Thank you for telling us about your recent stay. On behalf we apologize for any construction activities that is unrelated to our hotel. Cleanliness is a priority and we also apologize that is was not up to yours or are own standards. Thank you again.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We llike that windows in the rooms can be opened
2021년 8월에 2박 숙박함
답변 제공: General Manager 님, 2021년 8월 18일
Thank you.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Major huge building construction right next door across the parking lot outside of my room. Hammering drilling etc big construction noises starting at 7:00 a.m. .
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 8일
Thank you for letting us know. We do have rooms located throughout the property and based on availability, at check-in our guests can request a different room location. Thank you again.

8/10 - 좋아요

Wan Sung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 8월 18일
Thank you for staying with us!

10/10 - 훌륭해요

Alla

2021년 8월에 1박 숙박함

4/10 - 별로예요

Dickson

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pool closed, cheap makeover of hotel
2021년 8월에 2박 숙박함
답변 제공: General Manager 님, 2021년 9월 8일
Thank you for telling us about your stay. This property has not had a pool for several years. We do apologize for any inconvenience.

8/10 - 좋아요

Penny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nothing to add
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 21일
Safe Travels!

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Cockroaches greeting me in the morning, I was not expecting that from a Wymdam hotel. The hotel looked nice from the picture, but was really run down. The slide glass does in my room, didn’t lock.
2021년 8월에 2박 숙박함
답변 제공: General Manager 님, 2021년 8월 21일
Dear Guest, Our building and conditions of our hotel are strong. On behalf of our entire team, I apologize for any issues you experienced. Please give the hotel a phone call and I would be happy to speak with you to make sure all is right. We are working hard to ensure our guests enjoy a clean experience while staying with us!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is very, very clean. It looks clean; it smells clean, and we have had two very pleasant stays here. The staff is very friendly and helpful. I have stayed at several hotels over the past four years. This one is by far the BEST. It’s even conveniently located——within quick driving distance from the university and shopping areas, as well as downtown. It is also close to Cascades Park and right across the street from Miller-Showers Park, which gives this hotel a beautiful setting. I highly recommend the hotel and friendly staff.
2021년 8월에 2박 숙박함
답변 제공: General Manager 님, 2021년 8월 16일
We are delighted you enjoyed your stay! We hope to have an opportunity to welcome you back!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty towel hanging on back of door, chair was cracked and peeling, inside of fridge was not clean, and no shampoo-front desk said they couldn’t find any and would bring us some but never did. We aren’t usually very picky about hotels, but we would not recommend this one.
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 8월 16일
Thank you for telling us about your experience. On behalf of our entire team, I apologize. We agree, attention to detail is important when it come to clean accomodations. Thank you again.

6/10 - 괜찮아요

Steve

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs upgrades and better cleaning
Not many choices for a stay during a busy weekend in Bloomington. This hotel definitely is in need of some upgrades. Room was not very clean upon check in. Bed sheets were wrinkled, toilet paper wasn’t folded, and there was unwrapped candy pieces on the chair.
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 8월 16일
Thank you for taking the time to review your stay with us on this sold out week here in Bloomington. Thank you for your patience. Safe travels!

8/10 - 좋아요

King

2021년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was pleasant. The exterior is very run down.
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 8월 15일
Thank you for your patience and feedback. We are delighted that you enjoyed our friendly staff. Thank you again.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we arrived, we were given a room which had obviously not been thoroughly cleaned. Dead bugs everywhere, clear signs of an amorous liaison on one set of sheets, non functioning lights, etc. The clerk gladly gave us a room without much fuss, but it was a single queen bed and we were traveling with two kids. The clerk again gave us a room without much fuss, which was clean "enough" because we were tired as f@&. About 0600 the next morning I had been awake for a good bit due to jack hammering at the industrial construction site across the parking lot. When my wife mentioned it, the manager blew her off and said no one had "ever complained. " The entire group of guests in the breakfast room was complaining. I asked them to try to do something and was blown off. The next day I researched the code relative to commercial jack hammers and found that it is against the law before 0700 in the morning and 2000 at night. I talked to a construction foreman and advised I would have the police meet his crew for the appropriate fine if it started before 0700. He started to blow me off, but I showed him a 20MP panoramic shot of the work site and pointed out the NUMEROUS Osha violations. Quiet the next day. One resident was constantly smoking pot in the stairwell next to our room. We mentioned this every day we stayed and nothing was actually done. These same people left bags of trash in the hallway, LITERALLY 5 feet from a trash can. Total waste of money.
2021년 8월에 4박 숙박함
답변 제공: General Manager 님, 2021년 8월 20일
Dear Guest, Thank you for telling us about your stay and the inconveniences you encountered. I apologize on behalf of our entire team. Unfortunately, we do not have control over construction projects that are not instigated by the hotel. Our municipal governmental entities do which we all rely upon. We do not allow smoking of any kind in this hotel and have and will evict individuals for doing so. Should our weekly stay guests have issues such as the ones listed we will do everything we can to provide a mutual agreed solution during your stay. Thank you again.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Disgusting and unkempt. Avoid this property.
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 8월 20일
Dear Guest, Please call the hotel directly to discuss the particular issue you are referring to. Our interior was remodeled in 2019 for our Lobby and Guest Rooms. Thank you.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Property was located just a bit down the road from all the happening in downtown, but that was fine with us
2021년 8월에 1박 숙박함
답변 제공: General Manager 님, 2021년 8월 10일
Thank you for taking the time to review your stay. Our location is perfect for downtown as we share the same Walnut St. that runs past the downtown square as well as being just a few blocks over from the Indiana University Football Stadium and Assembly Hall. We look forward to welcoming you back in the future.