Hi AllysonThank you. I’m glad we were able to help your stay be a good one. Regards

Hi BenitaThank you for the excellent review. We appreciate you sharing your experience and knowing you had a lovely time. Regards

Thank you Sarah. Wonderful to know you enjoyed your stay with us.

Thank you Thiam. We are very happy you enjoyed your stay and thank you for sharing your thoughts with other travellers. We enjoyed meeting you and would be very happy to see you again if the opportunity arises.

Thank you Prijinth, we enjoyed looking after you and your family. Kind regards

Hi Michelle, Thank you for your very kind words and for giving us an excellent review. It is great to know you enjoyed your time at The Chalet and we look forward to seeing you again. Regards

Thank you Leanne. It is wonderful to see you obviously enjoyed your stay. Kind regards David

Hello Thayyil, I am sorry to hear you were disappointed. First about our pricing, we are very competitive when compared to similar venues throughout the Upper Mountains and usually it is only motels that are lower priced. We do try to keep prices as low as possible and have not raised them for quite some time. With regard to the TV situation, we do everything we can to let guests know we do not have TVs in the rooms and usually only receive bookings from people happy with this setup. We do not plan to ever install TVs in the rooms. I wish you had let me know of your disappointment during your stay rather than telling me how much you enjoyed everything as you were checking out.

Hello Carole, Thank you kindly for the great comments and score. It was our pleasure to look after you and look forward to welcoming you back sometime in the future. Regards

Hello Robert, So great to hear your stay was so enjoyable and relaxing. We do try to make all guests feel welcome so it is rewarding for us to hear you were so happy with your stay. We thank you for the excellent score.

Hi Rebecca Thank you. Wonderful to hear you both had a great time. It is an easy and rewarding job for me with lovely guests such as yourselves. Regards David

Thank you. Great to see you had a great stay. Regards

Thank you kindly. It is lovely to hear you enjoyed your stay with us.

Thank you kindly for your review. We are very pleased to hear you enjoyed your stay here. Kind regards

Hi Mary, You have reviewed a different hotel to us. This is The Chalet in the Blue Mountains, NSW Australia. Regards

Thank you. Glad to hear you enjoyed dinner. We always have plenty of GF options.

Hi Vivian, Great to hear you enjoyed your stay and the Family Room was good for you. Thank you for the excellent rating and we hope to see you again some time. Regards

Your name doesn't come up here, but I am sure you were fabulous guests, as we always seem to have fabulous guests. Thank you for the 5 out of 5.

Hello, We definitely have eggs on offer. They are not put out for self-serve due to health and safety reasons. Perhaps the information was missing from your room so I will check on this and make sure each room has information about what extras are available for breakfast. Generally we get great feedback on what is on offer as many don't like a big breakfast. It was from past feedback that we decided to make cooked food a separate option to prevent throwing out lots of uneaten food. Thank you for your feedback as I will see what I can do to make the information more clear. Regards