발코니

카바나 인 여행 후기

2 out of 5
카바나 인
1600 Main St, Boise, ID

이용 후기

6.2
평점 10 - 훌륭해요. 830개 이용 후기 중 146개" "
평점 8 - 좋아요. 830개 이용 후기 중 206개" "
평점 6 - 괜찮아요. 830개 이용 후기 중 195개" "
평점 4 - 별로예요. 830개 이용 후기 중 124개" "
평점 2 - 너무 별로예요. 830개 이용 후기 중 159개" "

6.2/10

청결 상태

7.0/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Sangtae

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst hotel in my life.
The worst experience of my life. I described just facts without my feeling. Day 1: I left $1 of tip and the room had been cleaned. Day 2: I'm not sure if I forgot to leave a tip or if I left it. When I returned in the evening, the room hadn't been cleaned. Day 3: I left $1 on the bed. The room hadn't been cleaned, but the money was taken (only the trash can had been emptied without new towels and no bed makeup). Later, at midnight, I found water socked wet hand towel under the bed sheet. I didn't initially recognize it because the bed sheet covered the towel. I never used that towel. Then, I noticed one more thing: sticky syrupy substances were "sprayed" on top of my stuff (my headphone, plastic bag...). Of course, I never had or used that syrupy stuff. I called the manager and demanded to see the state of the room and he checked it. I asked for new towels, and he brought three nicely folded towels. Day 3: I noticed that the towels were very dirty. It was not just incompletely-washed one but "unwashed" one with a lot of dirt still on them. Day 4: The manager said very unkindly that the genitor just didn't clean the room and didn't know about the dirty towels.
2023년 7월에 6박 숙박함
답변 제공: Cabana Inn 님, 2023년 8월 9일
Your concerns about housekeeping, towel quality, and the unclean state of the room are deeply concerning, and I assure you that this situation will be thoroughly investigated and addressed with our team to prevent such occurrences in the future.I understand how frustrating and disappointing this must have been for you. We take your feedback seriously and will use it as an opportunity to learn and improve. Thank you for sharing your feedback, and I apologize again for the inconveniences you encountered during your stay.

4/10 - 별로예요

Jeff

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Coffee maker was broken
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great for the price
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Niklas

연인과의 여행
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Taylor

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

MOHAMMAD

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

linh

단체 여행, 가족 여행
They should check the conditions of everything in the room before customer check in the hairdryer and heating is not working when we stayed
2023년 10월에 1박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Crash pad for a night.
If you don't need the glamor of some of the higher-priced downtown Boise hotels? This is the place for you. Reasonably priced. Kind staff. Close to everything. No complaints.
2023년 10월에 1박 숙박함
답변 제공: Ted 님, 2023년 11월 1일
Thank you for the review! Look forward to your next stay with us.

2/10 - 너무 별로예요

Greg

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Greg

2023년 10월에 1박 숙박함

8/10 - 좋아요

alex 님, nyssa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was quick. Room was clean. Lots of activity outside of room but never felt unsafe
2023년 10월에 1박 숙박함
답변 제공: Ted 님, 2023년 11월 1일
Thanks for staying with us! Safety and security is one of our priorities. Hope to see you again.

8/10 - 좋아요

Devon

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The location is hard to beat at this price point and being walking distance from downtown. The traffic can be a bit loud, but it's off a main road in the city so that's to be expected (it was actually quieter than another place we stayed later in the trip). The bed was comfy.
2023년 10월에 1박 숙박함
답변 제공: Ted 님, 2023년 11월 1일
Thanks for staying with us! Hope to see you again.

10/10 - 훌륭해요

Tannia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Night receptionist put me in a nice room with a hotel I came in late from my night shift he moved my room to one with a bath! I was so grateful! And he reserved my room until my shift was after3am
2023년 10월에 1박 숙박함
답변 제공: Ted 님, 2023년 11월 1일
Glad we could make your stay pleasant! Hope you'll come back soon.

10/10 - 훌륭해요

alex 님, nyssa

좋아요: 청결 상태, 직원 및 서비스
Its clean, staff is cool n overall ok. Nothing special but thats why i paid what i paid. Youll be satisfied if you just need to slerp
2023년 9월에 1박 숙박함
답변 제공: Ted 님, 2023년 10월 5일
Thank you for the review. Look forward to seeing you again.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don't Go There!
You really do get what you pay for. I wanted to be economical because I was staying for 4 nights and wanted to be close to downtown. But I sacrificed comfort and cleanliness as a result. My room was never serviced, I had to ask for coffee each day, the hair dryer didn't work, and there weren't even any tissues, among many other things missing in a good hotel. The bed was comfortable though, hence my rating. But really everything else about it was rundown and sad. I would never recommend this hotel to anyone under any circumstances.
2023년 9월에 4박 숙박함
답변 제공: Ted 님, 2023년 10월 5일
We are sad to hear about your unpleasant stay with us. Of course housekeeping services rooms and refills coffee every day unless declined or do not disturb is posted and our front desk is always willing to address any other issues we are made aware of, when we are made aware of them. Thank you for your feedback, it helps a lot.

8/10 - 좋아요

Han Jin 님, New York

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had no problem at all. Good for people with vehicle or ride the city Lime E-scooters
2023년 9월에 1박 숙박함
답변 제공: Ted 님, 2023년 10월 5일
Thanks for staying with us! Come back soon.

10/10 - 훌륭해요

Willene

2023년 8월에 7박 숙박함
답변 제공: Ted 님, 2023년 10월 5일
So glad you enjoyed your stay!

10/10 - 훌륭해요

Melissa

연인과의 여행
Wonderful location, very affordable, comfortable beds
2023년 9월에 2박 숙박함
답변 제공: Ted 님, 2023년 10월 5일
Thanks for staying with us!

10/10 - 훌륭해요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great.
Great family owned hotel. They've occasionally got some unsavory folks but that comes with the territory. You're not gonna beat the price for the location.
2023년 9월에 2박 숙박함
답변 제공: Ted 님, 2023년 10월 5일
We appreciate you staying with us. Our security staff works hard to keep eyes on our neighbors and keep things safe and secure. Hope to see you again soon.

10/10 - 훌륭해요

Ryan

2023년 8월에 1박 숙박함
답변 제공: Ted 님, 2023년 10월 5일
Thanks for your review. )

4/10 - 별로예요

jesus

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 8월 9일
Thank you for the review!

6/10 - 괜찮아요

Richard

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Cute but dated hotel
The room/hotel is dated for sure. Many of the items in the room poorly function or don’t work. The mildew smell in the room I had was the hardest part. Also heard the entire conversation of the room next door.
2023년 8월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 8월 9일
We truly appreciate you sharing your thoughts about your recent stay with us. Regarding the mildew smell in your room, we sincerely apologize for this unpleasant experience. Your feedback is crucial to us, and we take your comments seriously as we strive to improve our services and amenities.

10/10 - 훌륭해요

Ali

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walking distance to downtown Quit place.
2023년 7월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 8월 9일
Thank you for your feedback! We're glad to know that you found our location convenient, within walking distance to downtown. We strive to offer a convenient and accessible experience for our guests, and we're delighted that our location met your needs. Thank you for the review!

2/10 - 너무 별로예요

Patricia

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Smell really bad and it was a noise all night if somebody was hitting something. The price is too expensive for this room in that condition. I hope I can get some money back for this inconvenience.
2023년 7월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 13일
We sincerely apologize for the unpleasant experience you had during your recent stay at our hotel. We deeply regret that we failed to meet your expectations in terms of cleanliness, noise levels, and value for the price paid. Your feedback is important to us, and we appreciate you bringing these issues to our attention. Thank you for the review!

2/10 - 너무 별로예요

Kyle

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Poor
My family and I stayed here so i could work for the week. And we have 2 service dogs. And they asked for clarification and by law they cant but we showed them anyway and we they perfore service they bark. And the hotel staff said they have to come check because people say they sacm them. So they made us wait over 2 1/2hrs to fro them to.come to our room. And they saw them and didn't bark nothing and said to us ok i guess we are wrong.
2023년 6월에 7박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 13일
Thank you for the review! Our staff is trained to respect and accommodate service animals, and we sincerely apologize if you felt that we were questioning their legitimacy. We are committed to providing a welcoming and inclusive environment for all our guests, including those with service animals.We appreciate your understanding during the verification process, and we apologize for any frustration or inconvenience it may have caused. Your feedback is important to us, and we will use it to improve our procedures and ensure smoother experiences for our guests with service animals in the future.

8/10 - 좋아요

Kevin

가족 여행
좋아요: 직원 및 서비스
Check-in was fast and easy. Staff was friendly. Hotel and rooms were a little run down but I would stay there again.
2023년 6월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 1일
Thank you for your review! We're glad you enjoyed your stay and look forward to seeing you in the future!

8/10 - 좋아요

Danita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 1일
Thank you for the review!

4/10 - 별로예요

Paul

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
TV had no sound, and the sink was broken; it worked, but the drain was broken and the sink would not hold water. A sink should hold water.
2023년 6월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 13일
Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for the inconveniences you encountered with the TV and the sink in your room. We understand the importance of having functional amenities, and we deeply regret falling short of your expectations. Thank you for the review!

4/10 - 별로예요

Noel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The area around the hotel seemed unkempt. I was pleasantly surprised that my vehicle still had tires in the AM. The room looked dated and smelled of cigarettes and feet. The only plus of the room was that the shower had a lot of pressure. Unless, this is your last option, I would go elsewhere.
2023년 6월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 1일
We apologize that the room was not to your liking. We recently updated our outdoor area and it is looking very neat now! Thank you for your review.

8/10 - 좋아요

Paul

좋아요: 직원 및 서비스
I wasn't expecting much, I had a good nights sleep and the walk downtown was nice.
2023년 6월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 1일
We're glad you enjoyed your stay! The location is perfect for a night in downtown! Thank you for your review.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Noisy
Noisy neighborhood and single-pane windows did little to keep out the noise. Non-smoking room still smelled of cigarettes. Room was quite clean, though, and staff was friendly.
2023년 6월에 2박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 13일
Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words regarding our friendly staff and the cleanliness of your room. It's great to know that our team provided you with a positive experience. We apologize for the inconvenience caused by the noise from the neighborhood. Thank you for the review!

6/10 - 괜찮아요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Budget hotel for a flying visit. The room was clean and tidy but it was exceptionally noisy with other guests up to to 3am and traffic surrounding the hotel. If your looking for cheap accommodation and have ear plugs then book it!
2023년 6월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 1일
Sorry about the noise! The road can be quite busy on occasion. We're glad you enjoyed your stay otherwise. Thank you for the review.

2/10 - 너무 별로예요

Kerstin

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Mega schmutzig, total heruntergekommen, kaputte Möbel, alles voller Farbspritzer vom überstreichen des verdreckten Bades. Und das für 107 USD. So etwas gehört nicht auf Expedia!
2023년 6월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 14일
We sincerely apologize for the cleanliness issues you encountered, as well as the condition of the room, including broken furniture and paint splashes. We understand that these issues greatly affected your comfort and overall experience. We have shared your feedback with our housekeeping and maintenance teams, and we will work diligently to rectify these issues and prevent their recurrence. Thank you for the review!Wir entschuldigen uns aufrichtig für die Sauberkeitsprobleme, die Sie erlebt haben, sowie den Zustand des Zimmers, einschließlich defekter Möbel und Farbspritzer. Wir verstehen, dass diese Probleme Ihren Komfort und Ihre gesamte Erfahrung stark beeinträchtigt haben. Wir haben Ihr Feedback mit unserem Reinigungs- und Instandhaltungsteam geteilt und werden mit Nachdruck daran arbeiten, diese Probleme zu beheben und ihr erneutes Auftreten zu verhindern. Vielen Dank für die Bewertung!

8/10 - 좋아요

Darius

좋아요: 청결 상태, 직원 및 서비스
Budget stay, no fills.
2023년 6월에 3박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 1일
Thank you for the review! We're glad you enjoyed your stay!

6/10 - 괜찮아요

ralph

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pretty much a dive motel. Long term residents in some rooms, homeless wandering around. Stained towels, broken furniture, noisy bathroom fan, TV does not work. Will not stay here again.
2023년 6월에 1박 숙박함
답변 제공: Ted 님, 2023년 7월 16일
Thank You for your feedback. We acknowledge the security challenges that factors like location and price point bring, and our guest safety and security are our number one priority. We have a great camera system, overnight security staff, and a safety and security track record that we are very proud of. If you have any specific concerns, now or on a future visit, please don’t hesitate to bring them to our attention as we are constantly looking to improve our guest experience.

8/10 - 좋아요

Frank

2023년 5월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 1일
Thank you for the review!

10/10 - 훌륭해요

Daryl

2023년 5월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 1일
Thank you for the review!

4/10 - 별로예요

Rick

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unsafe location. Unsavory characters hanging around on the stairs. Building and exterior in very bad condition. Room recently painted but pillow cases were gray and stained. Towels ripped and stained. Dirty toilet seat. No toilet paper and broken holder. Morning desk clerk refused to give me a receipt though night clerk insisted I give her my credit card (I booked online). This motel feels unsafe and either needs a major overhaul or a tear-down. We paid $187 when it isn't worth above $60. Shame on them for not giving decent value for the high price.
2023년 5월에 1박 숙박함
답변 제공: Ted 님, 2023년 7월 16일
Thank You for your feedback. We acknowledge the security challenges that factors like location and price point bring, and our guest safety and security are our number one priority. We have a great camera system, overnight security staff, and a safety and security track record that we are very proud of. If you have any specific concerns, now or on a future visit, please don’t hesitate to bring them to our attention as we are constantly looking to improve our guest experience.

2/10 - 너무 별로예요

Wendy

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Property has not been maintained or updated. Microwave looked like it had been melted. Covers over electrical outlets were hanging from walls. Some outlets didn’t work. Location didn’t look very safe. Lots of road noise.
2023년 5월에 1박 숙박함
답변 제공: Ted 님, 2023년 7월 16일
Thank You for your feedback. We acknowledge the security challenges that factors like location and price point bring, and our guest safety and security are our number one priority. We have a great camera system, overnight security staff, and a safety and security track record that we are very proud of. If you have any specific concerns, now or on a future visit, please don’t hesitate to bring them to our attention as we are constantly looking to improve our guest experience.

6/10 - 괜찮아요

Steve

2023년 5월에 2박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 2일
Thank you for the review!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 2일
Thank you for the review!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 5월 12일
Thank you for the review!

2/10 - 너무 별로예요

Jill

2023년 5월에 2박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 2일
Thank you for the review!

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스
The room was very spacious and I liked the in room coffee. The outside stairs and parking lot were in rough shape and could use some attention. The location was convenient to downtown.
2023년 5월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 7월 2일
Thank you for the review. We're glad you enjoyed your stay! We recently updated our parking lot and outdoor areas and they are looking quite nice!

10/10 - 훌륭해요

Luis Guillen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location very nice management
2023년 4월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 5월 12일
Thank you for the review! We're glad you enjoyed your stay.

8/10 - 좋아요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice rate for staying in Boise. Can't beat the price! Store and laundry mat down the street. Right in downtown area.
2023년 4월에 3박 숙박함
답변 제공: Cabana Inn 님, 2023년 5월 12일
We're glad you enjoyed the location! Thank you for staying with us!

10/10 - 훌륭해요

Trystan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Easy to check in, 20 minute straight walk to downtown. Park right outside room
2023년 4월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 4월 26일
We're glad you enjoyed your stay! The location is quite good! Makes for easy access to any downtown activities. Thank you for the review.

10/10 - 훌륭해요

Kaitlyn

2023년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Get what you pay for.
Room smelled a little weird, VERY basic accommodations. Toilet paper not on spool, would be nice to have a sitting chair that isn't like a dining rom table chair. For the money decent place. Has a bed, shower and sink.
2023년 4월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 4월 26일
Thank you for your review! Knowing what to improve on will help us create better stays in the future!

4/10 - 별로예요

Donghwan 님, Las Vegas

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found hair on the bed and hair dryer didn't work. Need to maintain .
2023년 3월에 1박 숙박함
답변 제공: Cabana Inn 님, 2023년 4월 26일
Thank you for the review! We apologize about the cleanliness and accommodations not working. We will aim to fix this to improve upon the room.