리셉션

홈우드 스위트 바이 힐튼 보이시 여행 후기

3 out of 5
홈우드 스위트 바이 힐튼 보이시
7957 West Spectrum Way, Boise, ID

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 730개" "
평점 8 - 좋아요. 1000개 이용 후기 중 174개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 51개" "
평점 4 - 별로예요. 1000개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 17개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 27일
Tina, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Kind regards,Kimberly JensonAsst General Manager

8/10 - 좋아요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The space was efficiently organized.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Thank you for your review regarding your stay at the Homewood Suites by Hilton Boise, Dawn. It was a pleasure to read that you enjoyed our clean, well-organized accommodations! We work hard to make sure every guest has a comfortable and relaxing stay, so we are grateful you took the time to let us know we're succeeding. Thank you once more for your feedback, and we look forward to welcoming you again soon.Kind regards,Kimberly JensonAsst General Manager

8/10 - 좋아요

Jaroslav

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Big rooms
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 23일
Dear Jaroslav,We are delighted to read the review of your stay at Homewood Suites by Hilton Boise. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. We were happy to read how much you liked our hotel, including our spacious rooms. Many of our guests appreciate having the extra space, and we are glad you did, too. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Kind regards,Kimberly JensonAsst General Manager

10/10 - 훌륭해요

Liza

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean and cozy. Great location and close to restaurants and shopping. Staff was excellent and super helpful. We will definitely be back. Thank you!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Dear Liza,Thank you for writing a review of your recent visit. Our highest priority is making sure you have a comfortable and carefree stay, and we are happy we made that happen for you. We are delighted you were impressed with the quality of our service and accommodations. We work hard to make sure our guests leave happy, and we are grateful for the recognition of dedication!We look forward to welcoming you to Homewood Suites by Hilton Boise whenever your travels bring you back to the area.Kind regards,Kimberly JensonAsst General Manager

10/10 - 훌륭해요

Ashley

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this Hotel!!! Slept great very comfy pillows. Would stay there again.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Dear Ashley,Thank you for choosing Homewood Suites by Hilton Boise for your recent visit to Boise. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. We love knowing how much you enjoyed your room and that you had a comfortable night's rest. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Kind regards,Kimberly JensonAsst General Manager

10/10 - 훌륭해요

Nathaniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 14일
Nathaniel, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Kind regards,Kimberly JensonAsst General Manager

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was conveniently located for my trip, and I appreciated the workout facility.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 14일
Tracy, thank you for your review regarding your stay at the Homewood Suites by Hilton Boise. It was a pleasure to read that we exceeded your expectations. We work hard to make sure every guest has a comfortable and relaxing stay, so we are pleased to know you appreciated our convenient location and fantastic fitness center. Thank you once more for your feedback, and we look forward to welcoming you again soon.Kind regards,Kimberly JensonAsst General Manager

2/10 - 너무 별로예요

Shenae

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon arrival, the hotel seemed nice! Until: the toilet didn't flush, we didnt have a remote, the pull out bed cushion had a poop stain on the under-side, there was a thick coat of dust on the tv stands, the pool area was dingy, the breakfast was low quality, there were very suspicious looking "guests" all throughout the hotel, and to top it off, the guy at the front desk said he didn't have the ability to print us out a room receipt!!?! For being a Hilton, they need to step it up...BIG TIME
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Dear Shenae,Thank you for taking the time to share your feedback. We want you to know we are committed to providing the highest level of service and quality for every guest. Therefore, we sincerely apologize that your room was not serviced and cleaned to the level it should have been, and for the inconvenience this caused you. We also truly regret if you felt uncomfortable at any time while at our hotel as the safety and security of our guests is of utmost importance. Thank you once more for your valuable insight, and we hope you will give us an opportunity in the future to regain your trust.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

KIRSTEN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
love the location amd excellent service!!
2024년 2월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 27일
Kirsten, thank you for taking the time to post your comments regarding your recent stay at the Homewood Suites by Hilton Boise. Your compliments were a pleasure to read. We are delighted to hear that you loved our location and that our team took excellent care of you. We appreciate your review and look forward to having you as our guest again.Kind regards,David RushGeneral Manager

8/10 - 좋아요

Ashley Nicole

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall this was a good experience, besides a few small things that could be improved. Let's start with the negatives: The check in left me a little unhappy and not a good start. An older man and super young girl checked me in. He didn't smile once and She seemed very new and following his lead. A hilton property should come with a friendly welcome. Don't be in customer service if you can't even fake a smile for customers. The breakfast was one of the worst. Very fake eggs, soggy potatoes, stale bread. I would skip eating here. The tub could use some more cleaning around the water spout and the conditioner dispenser was broken and set on the edge. The pool being 24 hours is cool, but also not in the sense that there is constantly children in the hot tub and adults cannot relax. There should be a time for children to leave and adults only or no kids in the hot tub. The positive: the rooms are extremely spacious. The property feels safe and secure. A full kitchinette with pans and dishes and a full fridge. The AC stays on and makes noise which was nice to drown out the footsteps above me. One of the light bulbs was flickering in the kitchen when I arrived and maintenance was quick to fix it. The room are dark, which I loved and was great for sleeping in. The area feels safe. The boise spectrum area with food and movies very close by. This location is central to most things in Boise including downtown and the airport and under 15 mins from the village in meridian.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 26일
Ashley, thank you for taking the time to share a few insights into your recent visit. While we're pleased to know you had an overall pleasant stay and appreciated our spacious accommodations, we do apologize for any disappointment caused by each of the service and conditional deficiencies you experienced. Each of your comments regarding where we have room to improve are greatly appreciated and will be shared amongst our leadership team for review. We are truly grateful for your choice to stay with us and hope you will give us another chance to provide you with an even better experience the next time your travels bring you this way. Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Carrie

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not a bad place to stay at! Love that they have a little homey set up. The only complaint I have is the pet fee online was not an accurate amount and I ended up spending way more for my pet then I expected too. I am glad that they except pets but the pet fee....way more then some other places charge.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 5일
Carrie, thank you for taking the time to share with us about your recent visit. While we're pleased to know you had an overall pleasant stay, we do apologize for any miscommunication or disappointment caused by our pet fee. We understand your sentiment and hope that despite this matter, we might be fortunate enough to welcome you back the next time your travels bring you this way. Kind regards,David RushGeneral Manager

2/10 - 너무 별로예요

Thomas

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's was the absolute worst experience I've ever had, myo reserved room was an hour late of being ready. The staff has not clue on service animal's front desk clerk stood there at called me lier. And was determined on changing &75.00 dep. For my service dog. The hotel lacks preventive maintenance. I'll never stay at Homewood suites every again
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Dear Thomas,Thank you for staying with us and taking the time to share your concerns. We apologize for the predicament with your reservation and realize you must be frustrated. Everyone here at Homewood Suites by Hilton Boise stands firmly on inclusion and welcomes all service animals and their owners. We are deeply disappointed knowing that you departed feeling anything less. We would welcome the opportunity to discuss your experience with you and ask that you please contact us at your earliest convenience. We apologize for disappointing you during your stay and hope that the rest of your stay in our city was pleasant.Kind regards,David RushGeneral Manager

2/10 - 너무 별로예요

Tobi 님, Wrenshall

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 20일
Tobi, thank you for choosing us and for taking the time to rate your experience. We are truly sorry for not meeting your expectations during your visit. We appreciate you sharing your sentiment and hope you will allow us to provide you with a better stay on your next visit.Kind regards,Kimberly JensonAsst General Manager

10/10 - 훌륭해요

Andrew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 15일
Andrew, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

A Lynn 님, Orem

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We always stay at this hotel when we travel to Boise, if they aren't full.
2024년 1월에 4박 숙박함
답변 제공: GM 님, 2024년 1월 9일
A. Lynn, thank you for being our guest once more at Homewood Suites by Hilton Boise! We believe clean, comfortable accommodations and excellent service set us apart and bring guests back time and time again; we appreciate you recognizing our efforts! It was our pleasure having you stay with us, and we look forward to many more return visits.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

JAMES

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 8일
James, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Dean

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 3일
Dean, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay at Homewood Suites by Hilton Boise to the fullest. We hope to welcome you back again soon!Kind regards,David RushGeneral Manager

2/10 - 너무 별로예요

Chelsey

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: James T. Assistant General Manager 님, 2023년 12월 26일
We apologize we were unable to check you in due to both lack of ID and partner being arrested on our property for outstanding warrants. We hope to be able to better serve you in the future.

10/10 - 훌륭해요

Jeff

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 15일
Jeff, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value - great for families
This is our first time staying at this hotel, while visiting family. I was surprised at the value for what you get! A king sized room with separate living room, an almost- full sized kitchen (full size fridge, dishwasher, two stoves, microwave, toaster, coffeemaker), just not oven. It was great! The hot tub and pool were open 24 hours which is a huge plus. The pool was on the colder side— ok for the kids but not for me! Haha. The breakfast was actually pretty good. We will likely stay here again!
2023년 12월에 5박 숙박함
답변 제공: GM 님, 2023년 12월 26일
Teresa, thank you for choosing us and for letting us know how much you and your family enjoyed your stay at the Homewood Suites by Hilton Boise. It was a pleasure to read that we exceeded all of your expectations! We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your generous compliments with our team. Thank you once more for your feedback, and we look forward to welcoming you again soon.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Christopher

2023년 12월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 8일
Christopher, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back to Homewood Suites by Hilton Boise again soon!Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Jazmine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely proud
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Dear Jazmine,Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Boise. It was our pleasure accommodating you. We hope you will make Homewood Suites by Hilton Boise your home away from home whenever your travels bring you to our area.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Dear Maria,It is wonderful to know you enjoyed everything about your time at Homewood Suites by Hilton Boise and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Lisa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for our family needs.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 8일
Dear Lisa, Thank you for reviewing your stay at the Homewood Suites by Hilton Boise. It was a pleasure to read that we exceeded your expectations. We work hard to ensure every guest has a comfortable and relaxing stay; we will share your generous compliments with our team. Thank you again for your feedback, and we look forward to welcoming you again soon.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will stay again
Excellent room and service
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 6일
Dear Tara, It was a pleasure to read your fantastic review of the Homewood Suites by Hilton Boise. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit Boise.Kind regards,David RushGeneral Manager

8/10 - 좋아요

Craig

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: GM 님, 2023년 11월 1일
Dear Craig, Thank you for choosing the Homewood Suites by Hilton Boise. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Boise. We enjoyed having you as our guest, and we hope to see you again soon. Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Laurie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Loved space with 2 bedroom suite!
Great to have space in 2 bedroom suite to really stretch out. Breakfast average hotel options. Nice to have 24 hr options for pool and gym.
2023년 10월에 3박 숙박함
답변 제공: GM 님, 2023년 10월 29일
Dear Laurie, Thank you for the excellent rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We love offering something for every traveler with our exceptional service and amenities. It was our pleasure serving you at the Homewood Suites by Hilton Boise, and we hope to see you again soon. Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Nichole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love staying here! Great breakfast, gym, and kitchen in room!!
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 27일
Dear Nichole,We loved reading your review! We are so happy that we were able to meet your expectations during your stay. It's great knowing that you loved our breakfast as well as our other amenities. We can't wait to see you again soon! Kind regards,David RushGeneral Manager

8/10 - 좋아요

Margarett

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 19일
Dear Margaret,We appreciate you taking the time to leave your generous rating regarding your recent visit to the Homewood Suites by Hilton Boise. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 16일
Dear Rachel, Thank you for your outstanding rating. We are glad we could exceed your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Homewood Suites by Hilton Boise.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

JAMES

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 3일
Dear JAMES, Thank you for reviewing your stay at the Homewood Suites by Hilton Boise. It was a pleasure to read that we exceeded your expectations. We work hard to ensure every guest has a comfortable and relaxing stay, so we will share your generous compliments with our team. Thank you again for your feedback, and we look forward to welcoming you again soon.Kind regards,David RushGeneral Manager

8/10 - 좋아요

Robert

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property would be much better if they changed the Breakfast. The eggs and sausage were not worth eating!
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 1일
Dear Robert, Thank you for sharing your experience. We are glad that, overall, you had an enjoyable stay. However, we are disappointed that we did not exceed every expectation. We value your feedback, and we take it to heart. Thank you for being our guest, and we hope you will stay with us again the next time you visit our city.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Norma

2023년 9월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 21일
Dear Norma, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Homewood Suites by Hilton Boise. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Kind regards, David Rush General Manager

8/10 - 좋아요

Jon

2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 18일
Dear Jon, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at the Homewood Suites by Hilton Boise. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thanks for choosing us for your time in Boise; we hope to see you again soon.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: GM 님, 2023년 9월 7일
Dear andrew, It is wonderful to know you enjoyed everything about your time at the Homewood Suites by Hilton Boise and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Kind regards,David RushGeneral Manager

8/10 - 좋아요

Natalie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I wanted to relax in the spa but it was packed with children. And I was too tired to go back after dinner.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 7일
Dear Natalie, We appreciate your wonderful comments about our hotel! However, we regret that your stay was anything other than perfect. Thank you for bringing these observations to our attention. We hope you will give us another opportunity to provide you with a better experience.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스
I like the 24 hour pool & the rooms were spacious & homey feeling clean there was no soap in our room for dishwasher or for hands overall nice for the money you spend
2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 9월 5일
Dear Jessica, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at the Homewood Suites by Hilton Boise. It is our goal to deliver an excellent value at a great price, so it is lovely to know this was your experience. We believe that fresh and comfortable accommodations, excellent customer service, and complementary features such as our 24-hour pool make us a perfect choice. We appreciate your business and hope to welcome you again the next time you're in the area.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

nayeem

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome like it
2023년 8월에 3박 숙박함
답변 제공: GM 님, 2023년 9월 4일
Dear nayeem, Thank you for your recent stay at the Homewood Suites by Hilton Boise. We are happy you had a great experience throughout our hotel. We love what we do, but being recognized for a job well done is always nice. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 28일
Dear Gary, We are happy you chose the Homewood Suites by Hilton Boise for your recent visit to this beautiful city. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel has a LOT of amenities for the price. The staff are incredible and they are all led by a general manager that is hustling his TAIL OFF morning, noon and night! As most businesses now, they are clearly struggling with staffing shortages. A couple of things were out of order and they had difficulty keeping things stocked, etc. But like i said they were running around making every effort to maintain a superior standard, always with a kind word and smile on their face! My friend and i had a wonderful weekend there and will assuredly return. Whoever the powers that be are, note this: GIVE THEM ALL RAISES, you dont wanna lose the folks who make this place run!
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 23일
Dear sara, Thank you for being our guest at the Homewood Suites by Hilton Boise. We are devoted to enriching experiences for our guests through inspired service and our commitment to quality; we are delighted we achieved this during your stay. We also appreciate you mentioning that our team members helped make your stay even more memorable. We strive to provide the best service, and when our valued guests recognize this, it means the world to us. We will enjoy sharing your kind compliments with all of them. Thank you for the recommendation, and we look forward to your next visit. Have a wonderful day, and travel safely.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Elijah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 20일
Dear Elijah, Thank you for the generous rating of the Homewood Suites by Hilton Boise. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to Boise.Kind regards,David RushGeneral Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 직원 및 서비스
Needs a little work
Elevator was down and stairs locked from the outside, everytime you came and wnet you had to go through alternate entrances and take stairs. Breakfast was not great. Staff was friendly.
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 15일
Dear Valued Guest,Thank you for taking the time to post a review of our hotel. We are delighted that you enjoyed your stay. We love getting compliments and appreciate your kind remarks regarding our friendly hospitality. However, we sincerely apologize for any inconvenience associated with our elevator as well as your disappointment regarding breakfast. We are grateful for your feedback, as it allows us to focus on areas that may need more attention. It was a pleasure to have you as our guest, and we look forward to being of service the next time you are in Boise.Kind regards,David Rush,General Manager

10/10 - 훌륭해요

Minh 님, LAS VEGAS

가족 여행
좋아요: 편의 시설/서비스
Spacious room. It didnt have any shampoo so we had to ask for shampoo. The microwave didn't work but everything else about the room was fine. Breakfast had some hot foods and good selections. Plenty of parking. Lots of shops nearby including costco, lowes and walmart across the street. Good location. Definitely return if Boise is our destination.
2023년 8월에 3박 숙박함
답변 제공: General Manager 님, 2023년 8월 14일
Dear Minh,Thank you for taking the time to share about your stay at Homewood Suites by Hilton Boise. It is terrific to know how much you enjoyed our breakfast options, convenient location, and refreshing accommodations. We are glad these features played a primary role in making your stay memorable! We appreciate your fantastic feedback and are honored to be your home every time you visit Boise.Kind regards,David Rush,General Manager

8/10 - 좋아요

Laurie

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
I went back and forth between and 3 and 4 star for a few reasons. The hotel had all the ammenities that you would want including a little convenient store with beverages, wine, snacks, and many items that you may have forgotten to bring from home. All of the front desk staff were very friendly. Although, I did not use the pool or the gym, I did take a look at them and they were very nice! They gym had everything that you needed for a full work out. Breakfast was good with many options to choose from. We were there 6 days and there were different hot breakfast items served each of the days that we were there. That is rare to find. Where I hesitated giving that 4 star was the service in the rooms. We were to get room service every other day. We did receive room service the morning after we got there and then we did not see them again. Yes, they were prompt to deliver more coffee and towels when I asked but, I had to go to the front desk to make sure we were getting room service as our trash bins and were completely full and the toilet paper almost gone. They did send someone up as requested for a quick refresh of the room the night before we left. The room was clean except for the closet floor. I don't think it had been cleaned in a while as we had to brush dust off of my husbands backpack. It was a GREAT location with Costco being across the street and restaurants (the BBQ place was great) and Cinema's within walking distance. No in room safe. 10 minutes to downtown.
2023년 8월에 6박 숙박함
답변 제공: General Manager 님, 2023년 8월 9일
Dear Laurie,We are delighted you had an excellent overall stay at Homewood Suites by Hilton Boise. Thank you for the fantastic review. We especially appreciate your generous compliments about our wonderful amenities and great staff. However, regret that housekeeping did not meet all of your needs while staying with us. We enjoyed having you as our guest and hope to have the opportunity to welcome you back soon.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

BRITTNEY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good family stay with lots of space
Hot tub was not working. Kids loved playing billiards. Nice breakfast. 2 king bedrooms was a big hit with our teen.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 9일
Dear Brittney,Thank you so much for your review. We are glad to know that you and your family enjoyed your time while staying with us. We know how important breakfast is and we are happy to know you liked it. Please accept our apologies for the inconvenience of the hot tub not working correctly. We know this is a big hit for kids, especially while on vacation. Please join us again the next time you are in our area. We hope to see you again soon! Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Claude

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, A/C worked well, staff was friendly and helpful. Good selection for breakfast.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 8일
Dear Claude,Thank you for visiting us at Homewood Suites by Hilton Boise. We are happy to know that you were able to relax and enjoy some quiet time. We appreciate your kind comments about our staff. We are delighted to know that you enjoyed our breakfast as well. We hope you will stay with us the next time your travels bring you to our area. Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Rosendo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome Hotel
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 8일
Dear Rosendo,Thank you so much for your perfect rating! We strive to make sure all of our guests are happy and enjoy their stay. We are excited to know that this was your experience. We can't wait for you to join us again soon at Homewood Suites by Hilton Boise. Kind regards,David RushGeneral Manager

4/10 - 별로예요

Thomas 님, Lake Oswego

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shelf broken off in shower and not repaired. No service to room unless requested and they didn’t tell us this. Requested makeup magnifying mirror but had none. Overall worn and not updated. We have Diamond status but wouldn’t stay here again.
2023년 7월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 1일
Dear Thomas, It would trouble us to hear that any of our guests may have encountered such conditions or service, but as a Member, you deserve nothing less than our absolute best. We hope you will accept our sincerest apologies for not only providing you with inadequate accommodations but also failing to rectify the situation immediately. We assure you your words have not fallen on deaf ears, and we are truly grateful for your thoughts and patience as we work to improve upon the level of quality and hospitality we deliver. Thank you again for your time; we assure you that we will address your comments appropriately.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Brandon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was great. Staff was great. Pool was great. Definitely stay there again.
2023년 7월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 1일
Dear Brandon, Thank you for reviewing your stay at the Homewood Suites by Hilton Boise. It was a pleasure to read that we exceeded your expectations. We work hard to ensure every guest has a comfortable and relaxing stay, so we will be sure to share your generous compliments with our team. Thank you again for your feedback, and we look forward to welcoming you again soon.Kind regards,David RushGeneral Manager

10/10 - 훌륭해요

Ron

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 1일
Dear Ron, Thank you for your recent stay at the Homewood Suites by Hilton Boise and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Boise. We enjoyed having you as our guest and hope to see you again soon. Kind regards,David RushGeneral Manager