Efficiency, 스위트, 킹사이즈침대 1개, 금연, 온수 욕조 | 고급 침구, 필로우탑 침대, 각각 다르게 가구 비치, 책상

라마다 바이 윈덤 콜드 레이크 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 653개 이용 후기 중 265개" "
평점 8 - 좋아요. 653개 이용 후기 중 259개" "
평점 6 - 괜찮아요. 653개 이용 후기 중 71개" "
평점 4 - 별로예요. 653개 이용 후기 중 41개" "
평점 2 - 너무 별로예요. 653개 이용 후기 중 17개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Jonah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jordin Rehberg 님, 2024년 4월 13일
Dear JonahWe're thrilled to hear that you had a fantastic experience at our hotel! Your 5/5 rating truly brightens our day. If there's anything else we can do to make your future stays even more spectacular, just give us a shout. We're here to sprinkle a little extra sparkle into your travels!Best regards, Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

8/10 - 좋아요

Vicki

연인과의 여행
Comfortable and quiet. A bit far from restaurants.
2024년 3월에 1박 숙박함
답변 제공: Jordin Rehberg 님, 2024년 3월 19일
Dear VickiThank you for your feedback! We're thrilled to hear that you found your stay comfortable and quiet. We understand your concern about the distance from restaurants. While we strive to provide a peaceful atmosphere, we also recognize the importance of convenience for our guests. We'll take your comment into consideration as we continue to improve our services. We hope to welcome you back soon for another enjoyable stay!Sincerely, Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

4/10 - 별로예요

Angela

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Mattresses desperately needed to be replaced on both Queen beds. (Ours backs were sore in the mornings) The bathroom floor had a huge crack going through two tiles. But a little TLC, then I would recommend because staff was very nice and welcoming.
2024년 3월에 2박 숙박함
답변 제공: Jordin Rehberg 님, 2024년 3월 12일
Dear Angela, Thank you for sharing your experience with us. We apologize for any discomfort you experienced due to the condition of the mattresses and the bathroom floor. Your feedback is invaluable to us, and we will address these issues promptly to ensure a more comfortable stay for our guests in the future. We're glad to hear that you found our staff to be welcoming, and we hope to have the opportunity to welcome you back and provide you with an improved experience. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

10/10 - 훌륭해요

Norene

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely accommodating and friendly staff. Alex upgraded our room on a busy Friday night. Delicious breakfast perogies. Thank you for the hospitality!
2024년 3월에 1박 숙박함
답변 제공: Jordin Rehberg 님, 2024년 3월 12일
Dear NoreneThank you for taking the time to share your experience! We're delighted to hear that you enjoyed the hospitality of our staff, especially Alex's gesture of upgrading your room. It's wonderful to know that you also enjoyed the delicious breakfast perogies. Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay in the future!Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

8/10 - 좋아요

Lyndsey

2024년 3월에 1박 숙박함
답변 제공: Jordin Rehberg 님, 2024년 3월 30일
Dear LyndseyWe're delighted to hear that you enjoyed your stay at our hotel! Your satisfaction is our priority, and we're pleased that you had a positive experience with us. We hope to welcome you back again soon!Sincerely, Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

6/10 - 괜찮아요

Amy

I unfortunately can not say how the rooms or the property were as i did not stay. There was a mix up with third party booking and the hotel didnt show it as cancelled and charged me.
2024년 1월에 2박 숙박함
답변 제공: Jordin Rehberg 님, 2024년 2월 11일
Dear Amy,We're truly sorry to hear about the mix-up with your booking and the inconvenience it caused. We understand how frustrating it can be when things don't go as planned, especially when it comes to travel arrangements.We sincerely apologize for any inconvenience this has caused and hope to have the opportunity to regain your trust in the future. Your satisfaction is our priority, and we appreciate your understanding.Warm Regards,Jordin RehebregFront Desk ManagerRamada by Wyndham Cold Lake

6/10 - 괜찮아요

Gregory

출장 여행
별로예요: 숙박 시설 상태 및 시설
The staff were okay and the room was clean overall but it simply looked word, black paint marks on the ceiling and some of the trim was loose, carpet looked worn, the bathroom mirror was broken. I used the bike on the gym, which was not easily identified by proper signage, and the bike was dusty, gym looked worn.
2024년 1월에 1박 숙박함
답변 제공: Jordin Rehberg 님, 2024년 1월 22일
Dear GregoryThank you for taking the time to share your feedback with us. We appreciate your honesty and want to extend our sincere apologies for any shortcomings you experienced during your stay. Your input is invaluable as it helps us identify areas for improvement.We are glad to hear that you found our staff to be satisfactory and that your room was generally clean. However, we are truly sorry to learn about the maintenance issues you encountered. Your concerns regarding paint marks on the ceiling, loose trim, a worn carpet, and a broken bathroom mirror are taken seriously, and we will address these matters promptly to ensure they are resolved.We apologize for any inconvenience you faced in locating the gym and for the condition of the exercise equipment. Rest assured, we will review our signage to make it more visible and ensure that our gym facilities are maintained to the highest standard. Your feedback helps us uphold the quality of our amenities, and we appreciate your patience as we work to make necessary improvements.We sincerely value your stay with us, and we hope you will consider giving us another opportunity to provide you with the exceptional experience that we strive to offer. If you plan to visit again, please contact our front desk directly, and we will do our best to ensure your next stay is more enjoyable.Once again, thank you for your feedback, and we look forward to the possibility of hosting you again in the future.Best regards,Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

8/10 - 좋아요

Erin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked that the hotel was fog friendly. There were only about 6 occupants in the hotel and they placed someone beside us and directly above us, which wasn't ideal. It could have been a lot more quiet for everyone if they spread us throughout the hotel.
2023년 12월에 1박 숙박함
답변 제공: Jordin Rehberg 님, 2024년 1월 14일
Dear Erin, Thank you for taking a moment to share your experience at Ramada by Wyndham Cold Lake. I would like to apologize for the placement of guest in our hotel, sadly depending on the type of rooms booked, the location of the rooms are limited. It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

2/10 - 너무 별로예요

Tyler

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Jordin Rehberg 님, 2024년 1월 14일
Dear Tyler,We’re so sorry to hear that your experience did not meet our standards. We value our guests' feedback and work hard to ensure that similar issues do not occur in the future. We hope to have the chance to welcome you back again.Sincerely,Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

10/10 - 훌륭해요

Johanna

2023년 12월에 7박 숙박함
답변 제공: Jordin Rehberg 님, 2024년 1월 22일
Dear JohanaThank you so much for taking the time to share your wonderful 5/5 review! We are thrilled to hear that you had such a fantastic experience during your stay at our hotel.It warms our hearts to know that you found our accommodations to be exceptional. Our team works hard to create a welcoming and comfortable environment for our guests, and it's incredibly rewarding to see that reflected in your positive feedback.Once again, thank you for choosing our hotel and for sharing your positive experience. We appreciate your kind words and hope to have the pleasure of hosting you again soon.Sincerely, Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was fine
답변 제공: Jordin Rehberg 님, 2024년 2월 11일
Dear Joseph, Thank you for your glowing review! We're delighted to hear that everything met or exceeded your expectations during your stay with us.Ensuring our guests have a wonderful experience is our top priority, and we're thrilled that you found everything to be just right.Should your travels bring you back to the area, we'd be honored to welcome you back for another exceptional stay. Thank you for choosing our hotel, and we look forward to serving you again in the future!Warm Regards, Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

8/10 - 좋아요

Andrew

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Bradley

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Bob

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was the 3rd time I have stayed at this property. The staff are always helpful. Perogies and bacon at the breakfast are a treat.
2023년 11월에 2박 숙박함
답변 제공: Jordin Rehberg 님, 2023년 11월 30일
Dear Bob, Thank you for sharing a review of your recent experience. Our team here at Ramada by Wyndham Cold Lake is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you, especially with breakfast! We hope you’ll visit us again soon.Sincerely,Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

10/10 - 훌륭해요

Barbara

2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Olivia

출장 여행
좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Jordin R 님, 2023년 11월 18일
Dear Olivia, Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Ramada by Wyndham Cold Lake is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.Sincerely,Jordin RFront Desk ManagerRamada by Wyndham Cold Lake

6/10 - 괜찮아요

Kyle

No reception.
2023년 11월에 2박 숙박함
답변 제공: Jordin R 님, 2023년 11월 13일
Dear Kyle,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake.Your feedback is very important to us, and I am saddened to hear that there was no reception when you checked out. We have placed a bell at the front desk incase the attendant is occupied with other duties. I would like to know what time you were at the front desk so I can speak with the attendant to understand their absence. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Jordin RFront Desk ManagerRamada by Wyndham Cold Lake

8/10 - 좋아요

Sheldon

2023년 10월에 2박 숙박함
답변 제공: Viva Romanillos 님, 2023년 11월 2일
Dear Sheldon,Thank you for your feedback.Hope to see you again.Sincerely,

10/10 - 훌륭해요

Tammy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking was very easy. Easy location to find.
2023년 10월에 1박 숙박함
답변 제공: Jordin R 님, 2023년 10월 30일
Dear Tammy, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jordin RFront Desk ManagerRamada by Wyndham Cold Lake

6/10 - 괜찮아요

Robert

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pee stain on comforter, chairs were ripped apart.
2023년 10월에 1박 숙박함
답변 제공: Jordin D 님, 2023년 10월 24일
Dear RobertThank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. Thank you again for the recent review, and we hope to see you again in the near future.Sincerely, Jordin DFront Desk ManagerRamada by Wyndham Cold Lake

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Jordin D 님, 2023년 10월 24일
Dear Marc,Wow! 5/5 review! Thank you so much for your recent review regarding your recent stay with us. We are so happy that you had such a great stay. Here at the Ramada by Wyndham Cold Lake we value our guest and want their time with us spent comfortably. Thank you again for your recent review and we hope to welcome you back soon. Sincerely, Jordin DFront Desk ManagerRamada by Wyndham Cold Lake

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms were very spacious and comfortable as advertised.
2023년 10월에 1박 숙박함
답변 제공: Jordin D 님, 2023년 10월 24일
Dear Joseph,Thank you so much for your recent review regarding your stay with us. We are extremely happy that we were able to provide 5/5 service. Our guest are always our top priority. We defiantly have some big rooms and love that you enjoyed it as much as we do! Thank you again for the review and we hope to see you in the future.Sincerely, Jordin DFront Desk ManagerRamada by Wyndham Cold Lake

6/10 - 괜찮아요

Lolita

연인과의 여행
별로예요: 청결 상태
Dusty room. Got allergies attack cause of dust mites.
2023년 10월에 1박 숙박함
답변 제공: Jordin R 님, 2023년 10월 14일
Dear Lolita, We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Sincerely,Jordin RFront Desk ManagerRamada by Wyndham Cold Lake

8/10 - 좋아요

Edwardo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s safe , quite and easy parking. I recommend it.
2023년 10월에 1박 숙박함
답변 제공: Jordin R 님, 2023년 10월 10일
Dear Edwardo, Thank you for choosing us for your recent hotel stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Ramada by Wyndham Cold Lake in the near future.Sincerely, Jordin RFront Desk ManagerRamada by Wyndham Cold Lake

10/10 - 훌륭해요

Grant

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
I felt that the curtains did not fit the windows properly which allowed too much light in the room. Our wifi did not work which of course included the TV not working so that was frustrating. If not for that we would have been extremely happy with the hotel.
2023년 10월에 1박 숙박함
답변 제공: Jordin Dawe 님, 2023년 10월 6일
Dear GrantThank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. It is always a pleasure to receive feedback.I am sorry that you found the curtains were letting in to much light, we will definitely take note and seeing what we can do to improve. I would also like to apologize regarding the internet and cable, sadly there was an outage in the area and that also included us. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jordin DaweFront Desk ManagerRamada by Wyndham Cold Lake

6/10 - 괜찮아요

Rockford

좋아요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Jordin R 님, 2023년 9월 26일
Dear Rockford, Thank you for taking the time to tell us about your stay. We’re so glad you were able to visit us at Ramada by Wyndham Cold Lake. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.Sincerely,Jordin RFront Desk ManagerRamada by Wyndham Cold Lake

10/10 - 훌륭해요

Chad

2023년 9월에 2박 숙박함
답변 제공: Jordin R 님, 2023년 9월 26일
Dear Chad, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. It is always a pleasure to receive 10 out of 10 reviews. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jordin R

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Nice hotel, friendly staff, clean room. No complaints
2023년 9월에 1박 숙박함
답변 제공: Jordin R 님, 2023년 9월 21일
Dear James, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be nice and met with friendly staff. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jordin RFront Desk ManagerRamada by Wyndham Cold Lake

8/10 - 좋아요

Judy

2023년 9월에 1박 숙박함
답변 제공: Jordin R 님, 2023년 9월 21일
Dear JudyThank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jordin RFront Desk ManagerRamada by Wyndham Cold Lake

4/10 - 별로예요

Philip

출장 여행
좋아요: 직원 및 서비스
Cable box was not working. Thankfully, staff replaced the box promptly.
2023년 9월에 1박 숙박함
답변 제공: Jordin Dawe 님, 2023년 9월 12일
Dear Philip,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had issues with the cable box but that it was replaced promptly. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Jordin Dawe

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2023년 9월에 5박 숙박함
답변 제공: Jordin Dawe 님, 2023년 9월 12일
Dear Richard, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. It is always a pleasure to receive positive feedback. We love receiving 5/5 reviews! Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Jordin Dawe

8/10 - 좋아요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Jordin Dawe 님, 2023년 9월 12일
Dear Donna, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely, Jordin Dawe

10/10 - 훌륭해요

bernice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holiday
The staff were amazing, the cleaning was awesome. Staff assisted us when we needed them. Will return in the future.
2023년 8월에 2박 숙박함
답변 제공: Jordin Dawe 님, 2023년 9월 7일
Dear BerniceThank you for choosing us for your recent holiday. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Ramada by Wyndham Cold Lake in the near future.Jordin DaweFront Desk ManagerRamada by Wyndham Cold Lake

10/10 - 훌륭해요

Martin

2023년 8월에 1박 숙박함
답변 제공: Jordin Dawe 님, 2023년 9월 7일
Dear MartinThank you so much for your 10/10 review. We are delighted to hear that you had a positive experience with us at Ramada by Wyndham Cold Lake. We hope you’ll visit us again soon.Jordin DaweFront Desk ManagerRamada by Wyndham Cold Lake

10/10 - 훌륭해요

Margo Van de

좋아요: 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Jordin Dawe 님, 2023년 9월 7일
Dear MargoThank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. It is always a pleasure to receive positive feedback. We look forward to welcoming you back to n the near future.Jordin DaweFront Desk ManagerRamada by Wyndham Cold Lake

6/10 - 괜찮아요

William

2023년 8월에 1박 숙박함
답변 제공: Jordin Dawe 님, 2023년 9월 7일
Dear WilliamThank you for recent review. We regret that we did not deliver our usual standard of service. Our team here at Ramada by Wyndham Cold Lake is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.Jordin DaweFront Desk ManagerRamada by Wyndham Cold Lake

4/10 - 별로예요

Tyler

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This Hotel needs some TLC/Maintenance...
2023년 8월에 1박 숙박함
답변 제공: Jordin Dawe 님, 2023년 9월 7일
Dear TylerThank you for providing us with your valuable feedback. We’re disappointed to hear that our physical space wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.Jordin DaweFront Desk ManagerRamada by Wyndham Cold Lake

10/10 - 훌륭해요

Cam

2023년 8월에 1박 숙박함
답변 제공: Jordin Dawe 님, 2023년 9월 12일
Dear CamThank you for choosing us for your recent stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Ramada by Wyndham Cold Lake in the near future.Jordin DaweFront Desk ManagerRamada by Wyndham Cold Lake

2/10 - 너무 별로예요

Ben

별로예요: 직원 및 서비스
2023년 8월에 3박 숙박함
답변 제공: Jordan Dawe 님, 2023년 8월 24일
Dear Ben, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Jordan Dawe Front Desk Manager Ramada by Wyndham Cold Lake

10/10 - 훌륭해요

Joseph 님, St Albert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and well maintained
2023년 8월에 2박 숙박함
답변 제공: Jordan Dawe 님, 2023년 8월 8일
Dear JosephThank you for choosing us for your recent stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Ramada by Wyndham Cold Lake in the near future.Sincerely,Jordan DaweFront Desk ManagerRamada by Wyndham Cold Lake

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Jordan Dawe 님, 2023년 8월 2일
Dear James, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. We’re so sorry to hear that your experience did not meet our standards. We value our guests feedback and work hard to ensure that similar issues do not occur in the future. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jordan DaweFront Desk ManagerRamada by Wyndham Cold Lake

8/10 - 좋아요

Charli 님, Coquitlam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함
답변 제공: Jordin Rehberg 님, 2023년 7월 26일
Dear Charli,Thank you so much for your review. We are delighted to hear that you had a positive experience with us at Ramada by Wyndham Cold Lake. We hope you’ll visit us again soon.Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

6/10 - 괜찮아요

Allen

2023년 7월에 3박 숙박함
답변 제공: Jordan Dawe 님, 2023년 8월 14일
Dear Alien, Thank you for leaving a review. We’re so glad you were able to visit us at Ramada by Wyndham Cold Lake. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soonJordan DaweFront Desk ManagerRamada by Wyndham Cold Lake

6/10 - 괜찮아요

NICOLE

2023년 7월에 2박 숙박함
답변 제공: Jordin Rehberg 님, 2023년 7월 11일
Dear NicoleThank you for choosing us for Ramada by Wyndham Cold Lake. We regret that we did not deliver our usual standard of service. Our team here at Ramada is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

4/10 - 별로예요

Lise

2023년 7월에 1박 숙박함
답변 제공: Jordin Rehberg 님, 2023년 7월 11일
Dear LisaThank you for choosing us for Ramada by Wyndham Cold Lake. We regret that we did not deliver our usual standard of service. Our team here at Ramada is committed to providing high-quality customer service to all of our guests. We hope to see you again in the near future.Jordin RehbergFront Desk ManagerRamada by Wyndham Cold Lake

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Jordin Rehberg 님, 2023년 7월 2일
Dear Ryan, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. It is always a pleasure to receive positive feedback.Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Jordin Rehberg Front Desk ManagerRamada Inn & Suites Cold Lake

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Clean glasses & coffee mugs were not offered each day
2023년 6월에 2박 숙박함
답변 제공: Jordin Rehberg 님, 2023년 7월 2일
Dear Robert, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. It is always a pleasure to receive feedback. I will share your comments with our team. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Jordin RehbergFront Desk ManagerRamada Inn & Suites Cold Lake

6/10 - 괜찮아요

Kevin

2023년 6월에 6박 숙박함
답변 제공: Viva Romanillos 님, 2023년 6월 26일
Hi Kevin,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

10/10 - 훌륭해요

Sylvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was clean and very comfortable...there was a hot tub in the room which was neat...didn't use it but it was nice if I had wanted to.....
2023년 6월에 1박 숙박함
답변 제공: Jordin Rehberg 님, 2023년 6월 22일
Dear Sylvia, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. It is always a pleasure to receive positive feedback.Here at Ramada, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,Jordin RehbergFront Desk Manager Ramada Inn & Suites Cold Lake

4/10 - 별로예요

Richard

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Viva Romanillos 님, 2023년 6월 26일
Dear Richard,Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cold Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,