외관

홀리데이 인 익스프레스 블로잉 록 사우스, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 481개" "
평점 8 - 좋아요. 1001개 이용 후기 중 281개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 126개" "
평점 4 - 별로예요. 1001개 이용 후기 중 68개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 45개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Feleica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean
2024년 3월에 1박 숙박함

8/10 - 좋아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, bed was a bit uncomfortable but im picky about that!
2024년 1월에 1박 숙박함

8/10 - 좋아요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would like to see more camera in the parking lot, but overall have enjoyed our stay!!
2024년 3월에 1박 숙박함

4/10 - 별로예요

Diane

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Apparently someone aka morning front desk clerk, checked us out 1 day early, and around 6pm-6:30pm night front desk called me while i was driving to the hotel, said i need to talk to you, you've been checked out, i said i am about to pull in, she loudly shouted, no, i need to talk to you, i said im driving and pulling in to the hotel now. Never got an apology from her, cleaning staff was very apologetic.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 21일
Dear Diane,While we thank you for being our guest, we apologize for the misunderstanding about check-out dates and how they were handled. Please know we are usually known for our top-notch, professional service, and we apologize this wasn't your experience. Your comments will be reviewed with the staff to ensure we are always offering our best. We hope you'll give us another opportunity to impress you with our true caring spirit. Hotel Management

6/10 - 괜찮아요

Bogdan

The fan cannot be located to the face of the quest sleeping in the bed
2024년 2월에 1박 숙박함
답변 제공: Allen Edwards - Assistant General Manager 님, 2024년 2월 18일
We apologize for the inconvenience you experienced during your stay. Please note that we take the comments and reviews left by our guests seriously and we utilize them for further training to ensure that we can increase the satisfaction of the guests who stay with us. Thanks for taking the time to leave us a review for your stay. We value and appreciate you as our guest.

2/10 - 너무 별로예요

yolimar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente
2024년 2월에 3박 숙박함
답변 제공: Allen E. - Assistant General Manger 님, 2024년 2월 9일
Good Moring yolimar,May I ask what happened during your stay that you rated us a 1 instead of a 5? I want to see if there is anything I can do to resolve the issue you had here at our hotel.

8/10 - 좋아요

Jovan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love the mountains and snow great experience
2024년 1월에 2박 숙박함
답변 제공: Vonda 님, 2024년 2월 2일
So glad you enjoyed your stay. Please come back and see us soon

10/10 - 훌륭해요

Arestak

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was excellent!
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 1일
Dear Arestak, Thanks so much for your review. We're delighted to hear you enjoyed our tasty breakfast. On behalf of our entire team at Holiday Inn Express Blowing Rock South, it was our pleasure to host you, and we look forward to your next visit!Hotel Management

10/10 - 훌륭해요

Kali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was very clean and staff was great
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 1일
Dear Kali,Keeping our property clean and updated is one of our goals, and we're thrilled that this was your experience with us. It's also a delight knowing you loved our friendly service, and we would love nothing more than to welcome you back to Holiday Inn Express Blowing Rock South for another five-star experience.Hotel Management

6/10 - 괜찮아요

zeb 님, lewisville

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
TV didnt work.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 1일
Dear Zeb,We appreciate you taking a moment to leave a review. Your comments will be shared with our maintenance department to ensure any necessary adjustments or repairs are made promptly. Thank you for sharing, and we hope you enjoyed your time in Blowing Rock,Hotel Management

10/10 - 훌륭해요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best for the money in Blowing Rock.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 23일
Dear Joe,Thank you for taking a moment to share your experience at Holiday Inn Express Blowing Rock South. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. It was a pleasure having you here, and we hope you will visit us again soon!Hotel Management

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was familiar with the area.
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Eric,Thank you for choosing to stay with us at Holiday Inn Express Blowing Rock South. Our goal is to provide every guest with a wonderful experience, and we hope that was the case for you. It was a pleasure to host you, and we can't wait to welcome you back.Hotel Management

8/10 - 좋아요

Toktam 님, Durham

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The assistant manager (Alan Edwards) was a great person who worked his behind off to get everything working great. He was extremely short staff and was running the front desk as well as setting up the breakfast room and emptying trash. They are lucky to have him. The property needs some quality manager checking on the condition of rooms such as updating alarm clocks and making sure the drain system in bathtub works well. They need to make sure there are shampoo and soap filled up in all rooms.
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 1월 19일
Dear Toktam,Your feedback is much appreciated! As you mentioned, our team works very hard, and Alan will be proud to have earned your recognition for his efforts. That said, we will also use your helpful feedback to continually improve the guest experience and ensure your next stay is even better. Thank you for your time. Hotel Management

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Allen Edwards - Assistant General Manager 님, 2024년 2월 18일
Hey David,We appreciate that you took the time to leave us a review for your stay with us. We value your feedback and appreciate you for being our guest. We hope to serve you again the next time you are in the mountains of North Carolina.

10/10 - 훌륭해요

Abigail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

DAEHO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Arthur

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Aaron

아이를 동반한 가족 여행, 가족 여행
A great spot for a night’s stay, very close to downtown!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 29일
Dear Aaron,The pleasure was all ours to welcome you to Holiday Inn Express Blowing Rock South! We're glad you had a great stopover and found convenience in our location. Come back anytime!Hotel Management

6/10 - 괜찮아요

Douglas

가족 여행
Thin walls, you can hear everything and the slamming of doors starts at 6am. Lady was very rude that breakfast ends at 930 when it was 915. Overpriced for what you are getting.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 29일
Dear Douglas,While we always appreciate guest feedback, we are sorry you had a disappointing visit. To say we are surprised by your review is an understatement. This is not a typical response from our guests and we apologize for the issues and inconveniences you encountered. We will be sure to review each of your comments with our staff as we are always working to improve. It is our hope you will join us again so we have an opportunity to impress you further.Hotel Management

10/10 - 훌륭해요

Linnea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel! Staff very friendly food was very good!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 29일
Dear Linnea,Thank you for choosing Holiday Inn Express Blowing Rock South! We're glad our friendly staff and tasty food impressed you, and we look forward to seeing you again soon.Hotel Management

8/10 - 좋아요

Axel

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Francisco

가족 여행
Location
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 23일
Dear Francisco,Thank you for choosing Holiday Inn Express Blowing Rock South! We're glad our location worked well for your trip and that your overall stay was pleasant. Should you be in the area again, please come back to see us.Hotel Management

10/10 - 훌륭해요

YULIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

Jennifer

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Juliann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Delia E

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

GLENN

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Our room wasn't ready until 5:30pm. Staff were cleaning rooms until 10pm. Very noisy listening to the vacuuming and staff talking loudly in hallway. Check it time was 3pm. Everyone checking in were told their rooms were not ready also. This property is having major problems. Id recommend folks sty in Boone rather than Blocking Rocks.
답변 제공: Allen E. - Assistant General Manger 님, 2024년 2월 9일
Unfortunately, we had over 90 checkouts on the day of your arrival. I apologize for the delay in being able to get checked into your room. We now have a larger housekeeping staff and can get rooms done more efficiently.

4/10 - 별로예요

Rachel

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Robert

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Ken

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean and staff very helpful
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Ken,Thank you for letting us know how much you enjoyed your visit to Holiday Inn Express Blowing Rock South. It is wonderful to see that you had pleasant interactions with our friendly staff and that you liked our clean accommodations. We look forward to welcoming you back when you are next in the area. Hotel Management

2/10 - 너무 별로예요

Emily

2023년 11월에 1박 숙박함

8/10 - 좋아요

Tracy

가족 여행
좋아요: 청결 상태
Breakfast food was limited and usually cold.
2023년 11월에 4박 숙박함
답변 제공: General Manager 님, 2023년 11월 29일
Dear Tracy,Thank you for taking the time to share your experience at Holiday Inn Express Blowing Rock South. We're disappointed to hear about your dissatisfaction with breakfast, and we will promptly address this with our team. Besides this matter, we hope your stay was enjoyable, and we are eager to provide a better experience during your next visit.Hotel Management

10/10 - 훌륭해요

Olivier 님, Coral gables

2023년 11월에 1박 숙박함

8/10 - 좋아요

Gerard

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Scott

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Julia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice location, clean room, and overall experience is excellent.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear Julia,We were happy to provide you with clean, convenient accommodations, and we're glad you enjoyed your visit. The next time you're in town, please come see us again at Holiday Inn Express Blowing Rock South!Hotel Management

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
its a hidden gem in the mountains.. Everyone was so friendly.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 17일
Dear David,Thank you so much for the high rating. We're so happy to hear that our friendly team members were the highlight of your stay and that you had a good experience overall. Please come back and join us again soon. Hotel Management

10/10 - 훌륭해요

Terese

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were super friendly and accommodating
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 16일
Dear Terese,Thank you for your five-star review. We're thrilled that our team elevated your stay by ensuring you felt welcome and cared for. We look forward to welcoming you back to Holiday Inn Express Blowing Rock South for another excellent experience!Hotel Management

10/10 - 훌륭해요

Sue

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property in good condition. Staff was very helpful. Breakfast buffet was great!
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 15일
Dear Sue,Thank you for sharing your comments! We are delighted to know that you enjoyed your visit and appreciated our friendly and helpful staff members, well-maintained accommodations, and delicious breakfast options. It was a pleasure serving you, and we hope to see you again soon!

4/10 - 별로예요

Sharon

별로예요: 청결 상태
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Larissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrific renovation. Room was clean and super comfortable and we loved having a small refrigerator and microwave. Breakfast was really good, with plenty of options for everyone. Outback Steakhouse and a Mexican restaurant are right next door or you can be in downtown Blowing rock within 2 minutes. We will be back.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 12일
Dear Larissa,Thank you for choosing to stay with us at Holiday Inn Express Blowing Rock South! We are happy to hear that you enjoyed our clean and comfortable accommodations, delicious breakfast options, and updated facilities. It was truly a pleasure hosting you, and we hope to see you again soon! Hotel Management

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everyone was so nice and the room was comfortable and clean. Breakfast was always hot and delicious. We will definitely stay again!
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 10일
Dear Angela,We're always delighted to hear that our guests have had such an enjoyable experience! It's especially great to know you appreciated our clean and comfortable accommodations and the friendly service our team provided, as well as the opportunity to try our delicious hot breakfast selection. On behalf of us all at Holiday Inn Express Blowing Rock South, thank you for sharing your positive review, and we look forward to your return!Hotel Management

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean rooms and friendly staff. Good breakfast spread too
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 7일
Dear Thomas,It was a pleasure to host you during your recent visit! Our staff works hard to ensure we meet the needs of our guests. We're glad to hear our clean accommodations, delicious breakfast, and friendly staff provided you with the stay you expected. Your review is greatly appreciated, and we hope to get the chance to welcome you back on your next trip to the area!Hotel Management

10/10 - 훌륭해요

Deborah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only issue was the TV didn’t work and there was no one there to fix it. Otherwise, staff was friendly and professional.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Deborah,Thank you so much for taking the time to share your thoughts with us. We're delighted our team's warm hospitality left a memorable impression on you! Your feedback about the TV will be shared with maintenance to ensure any necessary adjustments or repairs are made promptly and to prevent an instance such as this from occurring in the future. It was a pleasure having you here, and we hope you return soon. Hotel Management

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, friendly staff and a clean room.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Andrew,Delivering friendly service and clean accommodations in a great location are our goals at Holiday Inn Express Blowing Rock South, so it's wonderful to hear this was your experience. Thank you for being our guest, and come back soon for another excellent stay. Hotel Management

4/10 - 별로예요

Sharon

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Front desk person knew nothing about cking someone in with a Military discount. I finally went out and did it on line. It was really bad
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 1일
Dear Sharon,Thank you for sharing your important feedback. It is disappointing that you encountered some issues with your check-in. Please know we will be working with our front desk team to ensure they are aware of the discounts our property offers. We wish you pleasant future travels.Hotel Management

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Archana

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함