외관

라 퀸타 인 & 스위트 바이 윈덤 분 유니버시티 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 617개" "
평점 8 - 좋아요. 1002개 이용 후기 중 247개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 68개" "
평점 4 - 별로예요. 1002개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 28개" "

9.0/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Mark D

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
[Stayed Wed. and Thur. (charged more)] The whirlpool was a nice addition to the room. Also, I had plenty of space. I liked all the exercise options nearby. Thurs. I asked at the desk. However, the staff told me about the charge for the second evening.
2024년 4월에 1박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 4월 17일
Dear Mark,Thanks for joining us at La Quinta Inn & Suites by Wyndham Boone University. It sounds like you had a comfortable stay in our spacious accommodations, and we hope you had a chance to enjoy our complimentary hot breakfast. Please know our front desk team is always happy to answer any questions regarding your account charges. We value you as our guest and hope you to welcome you back again in the future.

10/10 - 훌륭해요

Barry

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is friendly and helpful. Rooms are well appointed and clean. Beds are comfortable, what more can you ask for from a hotel?
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 15일
Dear Barry,We are delighted to hear you had a positive experience during your stay at La Quinta Inn & Suites by Wyndham Boone University. Our team takes great pride in providing friendly and supportive service, ensuring comfort and satisfaction throughout your stay. It's a pleasure to provide you with well-appointed and impeccably clean rooms, and we eagerly look forward to welcoming you back for another exceptional stay.General Manager, Wendy Socias

10/10 - 훌륭해요

Aaron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The extra amenities really helped us to relax during our stay and the staff was very polite and helpful
2024년 4월에 1박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 4월 8일
Thank you so much for the 5 out of 5 review! We are so happy to hear that our friendly service and wonderful amenities helped to create a great stay. We love to know that you had a relaxing stay and we hope that you will choose the La Quinta Inn & Suites again in the future.

6/10 - 괜찮아요

Magdalena

2024년 3월에 5박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 4월 16일
We appreciate you choosing the La Quinta Inn & Suites Boone. We hope that you had a wonderful time in Boone during your stay and we would love to have the opportunity to host you again in the future.

10/10 - 훌륭해요

Mandee

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stopped here on our way home. It was in the middle of the night. With the friendly staff we were able to get checked in quickly and settled in our room for some sleep. Upon waking up we were greeted with a complimentary breakfast. The room and the hotel as a whole was very nice and clean. The beds were comfortable. Our room even had a little couch and tv room area.
2024년 4월에 1박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 4월 8일
Thank you so much for the wonderful review and feedback. We are so happy to hear that you were able to have a great nights sleep and enjoy our complimentary hot breakfast. Our staff work very hard to create a great experience and it is nice to hear that their friendly service helped to create a perfect stay for you. We hope that you will choose us again in the future.

6/10 - 괜찮아요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Shower works when it wants to. 2 of us got it to work, 3rd person in our group can’t get it to work. Knob just spins
2024년 4월에 2박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 4월 8일
Dear George, Thank you for sharing your experience with us. We're disappointed to hear about the inconsistency with the shower in your room. Rest assured, we take such matters seriously and will address this promptly to ensure all amenities are in proper working order. Your feedback is valuable to us, and we hope to have the chance to welcome you back for a smoother and more enjoyable stay at our hotel.

10/10 - 훌륭해요

Virginia

2024년 4월에 2박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 4월 8일
Thank you so much for the perfect rating! We are thrilled to see that you enjoyed your stay and we hope that you will choose us again in the future.

8/10 - 좋아요

Charles

출장 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was close to the university.
2024년 3월에 5박 숙박함
답변 제공: General Manager 님, 2024년 4월 2일
Dear Charles,We can’t thank you enough for staying at La Quinta Inn & Suites by Wyndham Boone University and for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!General Manager, Wendy Socias

10/10 - 훌륭해요

Kayla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. By far one of the best
2024년 3월에 2박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 3월 28일
Thank you so much for the wonderful review and feedback. We cannot thank you enough for the kind words and we will be sure to share your review with our staff. We hope that next time that you are in the area that you will choose us again.

4/10 - 별로예요

Michael

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Its just okay if you’re in a pinch. Wouldn’t recommend.
2024년 3월에 1박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 3월 27일
Dear Michael, We appreciate your feedback, and we're saddened to learn you did not enjoy your visit. If there are any specific concerns we can address, please let us know. We hope you'll consider staying with us again should you be back in the area.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean room
2024년 3월에 1박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 3월 26일
Thank you so much for the 5 star review! We are happy to hear that our clean rooms helped to make your stay a good one and we hope that you will choose us again in the future.

10/10 - 훌륭해요

Elisabete

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 3월 26일
Thank you for the amazing review! We are so happy to see that you enjoyed your stay and we hope that you had a great time in the High Country. We hope to welcome you back again in the future.

10/10 - 훌륭해요

Larry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was really nothing to complain about it was while maintained and the staff was friendly
2024년 3월에 1박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 3월 28일
It was a pleasure having you stay with us during your recent visit. Thank you for taking the time to share feedback. We are so happy to hear that you thoroughly enjoyed our friendly staff, as well as our clean and comfortable accommodations. Should your travels bring you back to the area, we hope that you will choose to stay with us again.

2/10 - 너무 별로예요

Kayla

2024년 3월에 1박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 4월 16일
We are sorry to see that your stay did not go as planned. We pride ourselves on trying to create a great experience for each and every guest and it is always disappointing when that does not happen. We would love to have more feedback for what went wrong during your stay so that we can try to prevent it in the future. Thank you again for stay with us and we hope to have an opportunity in the future to provide you with better service.

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, reasonable rates
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Jennifer,It was our pleasure to provide you with convenient, affordable accommodations. We're glad you enjoyed your visit, and we look forward to seeing you again at La Quinta Inn & Suites by Wyndham Boone University!General Manager, Wendy Socias

10/10 - 훌륭해요

Robert 님, Charlotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 14일
Dear Robert,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent experience, and we hope to have the pleasure of your company again soon.General Manager, Wendy Socias

10/10 - 훌륭해요

Kathy

2024년 3월에 2박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 4월 5일
Thank you so much for the perfect rating! We are thrilled to see that you enjoyed your stay and we hope to welcome you back again in the future.

2/10 - 너무 별로예요

Robin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Booked this property for the hot tub and the hot tub was shut down even though it wasn’t advertised on the website. Would have booked the holiday inn Boone in that case
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 5일
Dear Robin,Thank you for your recent stay and for taking the time to share your valuable comments, We are sorry to hear that we were unable to provide the experience you were expecting and that you were dissatisfied with your visit. Please accept our apologies that our hot tub is unfortunately out of service and that our alert did not show up. We consider all feedback an opportunity to continually review guest satisfaction. We're grateful for your valuable input and, given the opportunity, would like to deliver the stay you were hoping for in the future. By the end of this month, our entire indoor pool area will be completely renovated and improved.General Manager, Wendy Socias

8/10 - 좋아요

VENKATA NAGA NARSIMHA KALYAN KUMAR

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was good but the shower tub was making lot of noise while having shower. Complimentary breakfast items can be increased with more choices.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 3일
Dear Venkata,Thank you for providing us with feedback on your recent stay at La Quinta Inn & Suites by Wyndham Boone University. We are delighted to hear that our hotel lived up to your expectations. However, we apologize for the inconvenience caused by the noise from the shower tub. We have also taken note of your suggestion regarding the breakfast. Improving our guest experience is our top priority, and your insights are invaluable to us. We appreciate your feedback and look forward to welcoming you back for an even more satisfying experience.General Manager, Wendy Socias

8/10 - 좋아요

Kyla 님, Mount Airy

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel was nice. Our toilet was broken and the shower floor squeaked really bad. Maintenance was not available so they had to make shift a handle so we could use the toilet. Was not a huge fan of all the dogs and the noise. Luckily we did pack a sound machine for our kids that muffled a lot of the barking. Hated the hot tub was under construction. We had booked based on the pool and the hot tub. Would have been nice if it had been posted online.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 29일
Dear Kyla,We are very grateful that we had the opportunity to host you and your family. It's always our goal to ensure a wonderful experience, so we truly apologize that not every aspect of your stay was satisfactory. Thank you for noting the areas where you saw room for improvement so that we can keep these in mind and make effective changes. It's our hope that we will have the opportunity to host you again in the future so you can take full advantage of all that we have to offer. General Manager, Wendy Socias

10/10 - 훌륭해요

Lorne 님, Duluth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed two nights for a ski trip and it was great. Breakfast included and a hot tub to soak in after skiing. Driving distance is easy to both Sugar Mountain and Beech mountain. Multiple places to eat in town.
2024년 1월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 27일
Dear Lorne,It was such a pleasure to welcome you to La Quinta Inn & Suites by Wyndham Boone University! We're thrilled you started your day off right with our delicious complimentary hot breakfast and that our fabulous location suited your needs well. Thank you for your great review and perfect rating, and we hope you return soon.General Manager, Wendy Socias

6/10 - 괜찮아요

Daily

좋아요: 직원 및 서비스
Was good
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Daily,Thank you for sharing your thoughts. We're glad you had an overall good stay, and we welcome you to share your suggestions on how we could've made your time with us even better. Please return soon for the exceptional experience we are known for. General Manager, Wendy Socias

6/10 - 괜찮아요

Agnes

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I was expecting the property to be in much better condition
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Angela,On behalf of our La Quinta Inn & Suites by Wyndham Boone University team, thank you for spotlighting our friendly service, and we trust you had the comfortable, seamless visit we are known for. General Manager, Wendy Socias

10/10 - 훌륭해요

Kushal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Kushal,It was a pleasure hosting you at La Quinta Inn & Suites by Wyndham Boone University! We're glad you enjoyed your visit, and we look forward to seeing you again soon.General Manager, Wendy Socias

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 24일
Thank you so much for the wonderful review. We are thrilled to hear that you had such a great stay and we hope to welcome you back again in the future.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always clean and convenient to everything. Breakfast is good. Staff is always friendly.
2024년 2월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 20일
Dear Kelly,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at La Quinta Inn & Suites by Wyndham Boone University once again! Thank you for your perfect rating and for mentioning our hospitable team, impeccable facility, and delicious complimentary hot breakfast. Take care, and know we look forward to your return!General Manager, Wendy Socias

10/10 - 훌륭해요

Robin

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pets are free! Also had a good breakfast. The motel had updated rooms with decorative to match the surrounding area. For the price it had a lot more to offer than most of the more expensive hotels in the area. The beds are comfortable and very clean.
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Dear Robin,Our goal is to impress everyone who stays at La Quinta Inn & Suites by Wyndham Boone University, so we're happy to hear we succeeded with you! It's great to know that our comfortable, pet-friendly accommodations and tasty breakfast helped make your visit memorable. The next time you're looking for affordable, comfortable accommodations in the area, please come see us again.General Manager, Wendy Socias

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was very clean and the best feature my girlfriend and I loved was the heart shaped jacuzzi. That we spent the majority of our time in .
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 16일
Dear Paul,We're so happy to know that you had a great time with us overall! Thank you so much for highlighting our clean accommodations and wonderful amenities during your visit. It would be our pleasure to host you again in the future, so hurry back. General Manager, Wendy Socias

10/10 - 훌륭해요

Billy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice exterior.
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Dear Billy,Thank you for being our guest and sharing your feedback. First impressions are important, and we are pleased that we started off on the right foot! We trust the rest of your stay was in order and you had a comfortable and relaxing visit. Should you return to Boone in the future, we trust that La Quinta Inn & Suites by Wyndham Boone University will be first on your list for your accommodations again. General Manager, Wendy Socias

10/10 - 훌륭해요

Phyllis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was really clean and nice! They have a good breakfast as well!
2024년 2월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 14일
Dear Phyllis,A lovely breakfast is often the best way to start the day, and we're glad you enjoyed yours with us. We're also pleased you appreciated our dedication to cleanliness, and we look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Boone University in the future.General Manager, Wendy Socias

10/10 - 훌륭해요

David J. St.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was very clean, bed was comfortable & hot tub was a bonus
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear David,We were happy to provide you with clean, comfortable accommodations, and we're glad you enjoyed the hot tub. The next time you're in town, we welcome you back to La Quinta Inn & Suites by Wyndham Boone University!General Manager, Wendy Socias

10/10 - 훌륭해요

Joanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay! Very cute place. I actually feel undercharged! Thanks all!
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Joanie,Thank you so much for choosing to stay with us at La Quinta Inn & Suites by Wyndham Boone University. Providing every guest with a great experience is always a top priority for us, so we're delighted you thoroughly enjoyed your visit. The pleasure was all ours, and we hope to welcome you back in the future. General Manager, Wendy Socias

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved how large the room was and that it included a microwave.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Kimberly,It was our pleasure to ensure you had a comfortable, welcoming stay. Thank you for spotlighting our spacious rooms and convenient amenities. We look forward to welcoming you back for another fantastic time.General Manager, Wendy Socias

8/10 - 좋아요

Dara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Dryer was broken. Walls were thin- wish I had been on top floor. Sheets were not very soft. I was happy housekeeping was offered every day. I didn’t use them every time but so many places skimp on that these days. Overall I’d recommend.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 2월 12일
Dear Dara,Thank you for your review and for recommending us to your fellow travelers. We're delighted you enjoyed your overall stay! Feedback always helps us ensure we are providing the best experience to our guests, and we will be sure to discuss your comments internally. The next time you join us, simply let us know there are certain areas of our hotel that you would like to avoid, and we will do our best to make that happen. It was a pleasure having you here, and we hope to welcome you back soon. General Manager, Wendy Socias

8/10 - 좋아요

William 님, Charlotte

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Not a wide variety of lodging choices in Boone, surprisingly because it is a popular destination Friendly check in-out experience Loose sink fixture should have been tightened up and was not. Maintenance feedback must be poor
2024년 1월에 1박 숙박함
답변 제공: General Manager, Wendy Socias 님, 2024년 2월 5일
Dear William, Thank you for your review of your recent visit. We're pleased our hospitable team left a memorable impression on you! Your feedback will be shared with our maintenance department to ensure any necessary adjustments or repairs are made promptly. It was a pleasure having you as our guest, and we hope you return soon.

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the cleanliness of the property and the friendliness of the entire staff
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 3일
Dear Robert,Thank you so much for taking the time to share your thoughts with us. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and the high standards of cleanliness we adhere to hit the mark for you. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again! General Manager, Wendy Socias

10/10 - 훌륭해요

Ashlyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a pleasant stay
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 29일
Dear Ashlyn,Thank you for choosing La Quinta Inn & Suites by Wyndham Boone University! We're thrilled to hear that your stay with us was pleasant. Your satisfaction is important to us, and we hope to have the opportunity to host you again in the future. General Manager, Wendy Socias

10/10 - 훌륭해요

SABRINA

2024년 1월에 1박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 3월 20일
Thank you so much for the wonderful review! We are absolutely thrilled to see that you enjoyed your stay and we hope that you will choose us again on your next adventure to the High Country.

10/10 - 훌륭해요

Dean

2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 25일
Thank you so much for the excellent review! We are thrilled to hear that you had a great stay at the La Quinta and we hope to welcome you back again for your next adventure in the High Country.

10/10 - 훌륭해요

Mariam

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a good experience in overall, I gave 4 star in cleanliness because just the toilet lid was dirty, they probably forgot that detail but everything else was clean. The breakfast really good!
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Mariam,Thank you for your review! We're delighted you enjoyed your stay with us and that you started your day off right with our delicious complimentary hot breakfast. Your feedback will be shared with housekeeping to ensure our high standards of cleanliness are being met. It was a pleasure having you here, and we hope to welcome you back soon. General Manager, Wendy Socias

10/10 - 훌륭해요

SABRINA

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely place rooms very clean
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Sabrina,It was a pleasure hosting you at La Quinta Inn & Suites by Wyndham Boone University! We're glad our attention to cleanliness impressed you, and we look forward to seeing you again soon.General Manager, Wendy Socias

10/10 - 훌륭해요

Georgina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 17일
Thank you so much for the amazing review. We are thrilled to see that you enjoyed your stay and we hope to welcome you back again in the future.

6/10 - 괜찮아요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 17일
Thank you for reviewing the La Quinta. We are sorry to see that you didn't have a perfect stay but we hope that you will give us another chance in the future.

8/10 - 좋아요

Desirae

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Clean. Like free breakfast. Did not lime elevator could not be used to go down from the 3rd floor which is where I was.
2024년 1월에 1박 숙박함
답변 제공: General Manager, Wendy Socias 님, 2024년 1월 14일
Dear Desirae, Your positive rating of La Quinta Inn & Suites by Wyndham Boone University is much appreciated. It's good to know you enjoyed our clean accommodations and complimentary hot breakfast. We sincerely apologize to you about the issues with the elevator. Thank you for choosing to stay with us and we hope you'll return so that we can have a chance to show you a 5 star stay!

8/10 - 좋아요

DAVID

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 1월 14일
Thank you so much for the good review. We are so happy to hear that you enjoyed your stay and we hope that you will choose us again in the future.

8/10 - 좋아요

Emilio

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel had a wounderful breakfast just no place to eat it. Beakfast area was to small and full of inconsiderate people who would just sit there after they were done i stead of leaving and giving up their seats to those waiting.
2023년 12월에 4박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear Emilio,Thank you for allowing us to host your recent visit. We're glad you enjoyed our tasty complimentary hot breakfast. However, we apologize for any inconvenience caused by the lack of available seating during your stay. We hope the rest of your stay was cozy and comfortable. Our team appreciates your review, and it would be a privilege to serve you again.General Manager, Wendy Socias

2/10 - 너무 별로예요

David

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First entered the room the jacuzzi tub hadnt been cleaned. Faulty shower, curtains wouldnt close together to block out light from the parking lot. Staff entered the room while we where away and went through medication and belongings without permission to enter!
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 10일
Dear David,Thanks so much for your feedback. We're very sorry to learn about your disappointment with our accommodations. While not a typical occurrence for us, you can rest assured we take your comments seriously and will use them to improve in the future. Regarding the issue with our team, please feel free to reach out to us offline so we can obtain more details about what occurred and resolve this immediately with you. We are committed to ensuring a secure, comfortable stay for all our guests, so it's our sincere hope that we will have the opportunity to connect with you soon to ensure that everything is as it should be. Safe travels to you.General Manager, Wendy Socias

4/10 - 별로예요

jishun

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Noise
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2024년 1월 4일
Thank you so much for the review and feedback. We always strive to create a great experience for all our guests and it is always disappointing when we don't hit those goals. We are sorry to hear that you had noise issues during your stay and we will be sure to discuss with our staff on improvements to prevent this in the future. We do recommend requesting rooms on the top floor for a quieter room and we hope to see you again in the future for another chance to create a memorable experience.

10/10 - 훌륭해요

Paul

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome staff. Especially Mercedes with housekeeping. Will be back later this month!
2024년 1월에 1박 숙박함
답변 제공: Wendy Socias, General Manager 님, 2024년 1월 4일
Dear Paul,Thanks for your stellar review of La Quinta Inn & Suites by Wyndham Boone University! We appreciate you highlighting our commitment to flawless customer service. We will be sure to share your review with our staff. We look forward to having you back. Until then, safe travels to you.

10/10 - 훌륭해요

maria

좋아요: 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Management 님, 2024년 2월 5일
Thank you so much for the 5 star review! We are delighted to see that you enjoyed your stay and we hope to see you again in the future.