WARNING — Faulty solenoid valve issue makes rooms subject to loud air condition noises! I asked for the quietest available room. There were several rooms available and I was booked into a room on the 5th floor, which the front desk person said was the quietest.
I went into the room, got settled for 5m and suddenly there was a loud WHOOSH! sound that almost made me jump out of my skin. I had no idea where it was coming from. I waited 3m and another one. WHOOSH! Unnerved, I called downstairs. I said I would like another room.
Mysteriously, all other rooms were suddenly unavailable. They explained that somehow all the other rooms had become unavailable in the last 10m. Perhaps that's possible?
They promised to send me an engineer. He finally arrived almost 2 hours later!
He came into the room and said that there was nothing I could do about it, and that in fact, all the rooms suffered from this sound. I could not believe it.
He said the only recourse was to turn off the ventilation system completely. I pity the people who need to stay in these room in the dead of summer or winter.
I pleaded with the front desk to try to find me a room — any room — that might have a chance of having less of this issue. Not only could they not, but they offered no sympathies at all. No reduction in rate, nothing. Truthfully, the front desk people looked like they were 19 years old, and I suspect they are all students studying hotel administration at a nearby school.
Never again.