Front desk & concierge service was impeccable, especially from Damien & Yasim. Our suite had the best view in Boston and was spacious with fantastic mattress, bedding, pillows, robes and bathroom amenities. The location is perfect as well, with my favorite local restaurant (Sorellina) directly across the street. Shopping for every style and budget is connected to the Westin. The only negative is the very low level of sound insulation through the doors for attached rooms.