외관

더 웨스틴 코플리 플레이스, 보스턴, 어 메리어트 호텔 여행 후기

4 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1019개 이용 후기 중 693개" "
평점 8 - 좋아요. 1019개 이용 후기 중 211개" "
평점 6 - 괜찮아요. 1019개 이용 후기 중 56개" "
평점 4 - 별로예요. 1019개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 1019개 이용 후기 중 28개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

JUNHYEONG

2023년 11월에 6박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 5일
Dear Junhyeong, Thank you for rating your stay at The Westin Copley Place, Boston. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Be Well, Donald KlemerGuest Service Manager

10/10 - 훌륭해요

Sang-Geun

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Guest Service Manager 님, 2023년 12월 5일
Dear Mr. Geun, Thank you for choosing The Westin Copley Place, Boston, and for the excellent rating. We are thrilled we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Be Well, Donald KlemerGuest Service Manager

10/10 - 훌륭해요

JOOHEE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Alex 님, 2023년 10월 16일
Thank you for your feedback. We appreciate your business and hope to see you again!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 7월 23일
Dear Valued Guest, Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Be Well, Kamal Karibe,Director of Rooms Operations

10/10 - 훌륭해요

Jong keun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 5박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 6월 23일
Dear M. Keun,Thank you for the generous rating of our hotel. The Westin Copley Place, Boston is energized by welcoming our guests to the area with invigorating accommodations and enriching amenities in one of Boston's most celebrated neighborhoods. We are pleased you enjoyed your stay, and we hope you will come back to see us soon.Be Well, Kamal Karibe,Director of Rooms Operations

10/10 - 훌륭해요

Dong Woo

2023년 6월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 6월 13일
Dear Dong, Thank you for your outstanding rating of The Westin Copley Place, Boston. We are glad we could exceed all of your expectations and that you loved your visit to our hotel. We look forward to welcoming you back soon. Be Well, Kamal Karibe,Director of Rooms Operations

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치 때문에 선정한 호텔인데 생각 이상으로 청결하고 쾌적하여 잘 머물다 갑니다. 발렛파킹 직원들도 매우 친절하고 룸청소 또한 매우 깔끔합니다.
2022년 8월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2022년 8월 11일
Dear Guest, thank you for your thoughtful review. We are pleased that you enjoyed your stay at The Westin Copley Place, Boston and that our enriching location, invigorating rooms, and attentive associates helped to elevate your visit. We look forward to your next visit. Be Well, Kamal Karibe, Director of Rooms Operations

10/10 - 훌륭해요

JUNEHEE

2022년 3월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2022년 11월 25일
Dear Junehee, We are thrilled you had an excellent experience at The Westin Copley Place, Boston, and we appreciate the gracious rating. It was our pleasure having you, and we look forward to your next visit with us. Be Well, Kamal Karibe,Director of Rooms Operations

8/10 - 좋아요

Jin young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 5박 숙박함
답변 제공: Westin Copley Place 님, 2022년 2월 10일
Thank you for your feed back

10/10 - 훌륭해요

Jaehee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
환상적인 위치
도서관, 코플리광장 등 핵심 코스가 바로 앞에 있는 4.5성급 호텔. 리버뷰에서는 MIT가 한 눈에 보였습니다. 프리덤트레일은 퍼블릭 가든과 커먼파크를 거쳐 시작했고, 펜웨이파크도 걸어갔습니다. 뉴버리스트리트도 걸었고요. 발렛비가 좀 부담스럽기는하지만 주차 관련 스트레스가 없는 것도 좋았습니다.
2021년 3월에 4박 숙박함

10/10 - 훌륭해요

Jean-Seok

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 5박 숙박함

10/10 - 훌륭해요

Teresa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2024년 3월에 3박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 28일
Dear Teresa, Thank you for choosing The Westin Copley Place, Boston, for your recent stay. We are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we hope to have you revisit the next time you are in the area.Be Well, Elfi Francisci,Operations Excellence Manager

10/10 - 훌륭해요

Carmelo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 7박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 28일
Dear Carmelo, Thank you for the generous rating of our hotel. The Westin Copley Place, Boston is energized by welcoming our guests to the area with invigorating accommodations and enriching amenities in one of Boston's most celebrated neighborhoods. We are pleased you enjoyed your time with us, and we look forward to your return.Be Well, Elfi Francisci,Operations Excellence Manager

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 28일
Dear Christina, Thank you for taking the time to share about your stay at The Westin Copley Place, Boston. We appreciate your generous rating, and we are pleased we could be a part of enhancing your time with us. We hope we will be your home whenever you are in the area.Be Well, Elfi Francisci,Operations Excellence Manager

2/10 - 너무 별로예요

Michael

가족 여행
I totally dislike the fact that we were forced to vallet park whether we liked it or not to an additional charge of $70! I ordered breakfast in my room and automatically they added gratuity to my bill!!! Insane!!! Not to mention the rude staff from Vallet parking. Never again.
2024년 3월에 1박 숙박함
답변 제공: Operations Excellence Manager 님, 2024년 3월 27일
Dear Michael, Thank you for choosing us and for reviewing your stay. We are sorry to learn about any disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our hotel website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you. We also apologize for the service issues you encountered with our valet associates and regret not meeting some of your expectations. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We hope to welcome you back soon.Be Well, Elfi FrancisciOperations Excellence Manager

8/10 - 좋아요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The elevators took a long time to get to the lobby. I had to wait 20 minutes on the 24th floor on Friday evening to get to the lobby.
2024년 3월에 3박 숙박함
답변 제공: Operations Excellence Manager 님, 2024년 3월 27일
Dear Philip, Thank you for the kind rating. We hope your overall stay was pleasant. However, we apologize for the wait times with the elevators and for the frustration it caused. During our busiest times, the elevators get a lot of usage. Thank you for your patience and understanding. It was our pleasure hosting you at The Westin Copley Place, Boston; we hope to see you again soon. Be Well, Elfi FrancisciOperations Excellence Manager

10/10 - 훌륭해요

Danielle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room, view , hotel is great location and clean .
2024년 3월에 1박 숙박함
답변 제공: Operations Excellence Manager 님, 2024년 3월 25일
Dear Danielle, Thank you for your review with regard to your stay at The Westin Copley Place, Boston. We are elated to know you had an enjoyable experience and that you were pleased with our well-maintained property and excellent location, as well as our well-appointed accommodations featuring breathtaking views. It was a pleasure hosting your visit, and we hope to see you again soon. Be Well, Elfi Francisci,Operations Excellence Manager

10/10 - 훌륭해요

Anna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Views from room incredible
2024년 3월에 2박 숙박함
답변 제공: Operations Excellence Manager 님, 2024년 3월 23일
Dear Anna, Thank you for taking the time to share your feedback regarding your recent stay at The Westin Copley Place, Boston. We are pleased you enjoyed the excellent views from your room. We look forward to welcoming you back very soon.Be Well, Elfi FrancisciOperations Excellence Manager

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Operations Excellence Manager 님, 2024년 3월 24일
Dear Jeremy, All of us at The Westin Copley Place, Boston appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon.Be Well, Elfi Francisci,Operations Excellence Manager

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 2박 숙박함
답변 제공: Operations Excellence Manager 님, 2024년 3월 23일
Dear Patricia, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Westin Copley Place, Boston; we hope to see you again soon. Be Well, Elfi FrancisciOperations Excellence Manager

10/10 - 훌륭해요

Tiana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top notch and worth every dime. The property was clean and convenient. The staff was supremely professional. I also have a tricky food allergy and in that scale of a property on one of the busiest days of the year in Boston, the chef, Chef Everton, made sure I had something to eat. He made me an allergen free dish. I felt cared for. Thank you to all of the Westin Copley place team!
2024년 3월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 19일
Dear Tiana, Thank you for choosing The Westin Copley Place, Boston, for your recent stay. We are pleased to hear about the exceptional service you received from our associates and how they exceeded your expectations. Thank you for your kind remarks about Chef Everton; we will enjoy sharing your compliments with him. It was our pleasure accommodating you, and we look forward to having you revisit the next time you are in the area.Be Well, Elfi Francisci,Operations Excellence Manager

10/10 - 훌륭해요

James

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 19일
Dear James, Thank you for the perfect rating of The Westin Copley Place, Boston. We are pleased you enjoyed your visit, and we look forward to your return.Be Well, Elfi Francisci,Operations Excellence Manager

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 18일
Dear Pamela, Thank you for the perfect rating of The Westin Copley Place, Boston. We are pleased you enjoyed your time with us, and we look forward to your return.Be Well, Alex Munderville,Guest Service Supervisor

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and conveniently located.
2024년 3월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 16일
Dear Stephen, Thank you for the generous rating of our hotel. The Westin Copley Place, Boston is energized by welcoming our guests to the area with invigorating accommodations and enriching amenities in one of Boston's most celebrated neighborhoods. We are pleased you enjoyed your time with us, and we hope you will come back to see us soon.Be Well, Alex Munderville,Guest Service Supervisor

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 15일
Dear Robert, Thank you for the generous rating of our hotel. The Westin Copley Place, Boston is energized by welcoming our guests to the area with invigorating accommodations and enriching amenities in one of Boston's most celebrated neighborhoods. We are pleased you enjoyed your stay with us, and we hope you will come back to see us soon.Be Well, Alex Munderville,Guest Service Supervisor

10/10 - 훌륭해요

Darrell 님, Corner Brook

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk & concierge service was impeccable, especially from Damien & Yasim. Our suite had the best view in Boston and was spacious with fantastic mattress, bedding, pillows, robes and bathroom amenities. The location is perfect as well, with my favorite local restaurant (Sorellina) directly across the street. Shopping for every style and budget is connected to the Westin. The only negative is the very low level of sound insulation through the doors for attached rooms.
2024년 3월에 4박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 13일
Dear Darrell, Thank you for reviewing your stay at The Westin Copley Place, Boston. It is nice to know you were pleased with our convenient location and the thoughtful service provided by our associates. We will surely share your kind compliments with our associates, especially Damien and Yasim for a job well done. As you discovered, our luxury guestrooms are meant to relax and rejuvenate you, all while our team seamlessly takes care of all the details. We appreciate your feedback and hope to see you again on your future visit to the area. Be Well, Alex Munderville,Guest Service Supervisor

10/10 - 훌륭해요

Tamara 님, Desoto

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 13일
Dear Tamara, Thank you for choosing The Westin Copley Place, Boston and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Be Well, Alex Munderville,Guest Service Supervisor

10/10 - 훌륭해요

Stephen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, great staff, great lobby bar, very clean and quiet hotel. Two indoor malls attached to hotel. I will come back to this hotel when in Boston. Very pleased!
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 12일
Dear Stephen, Thank you for the generous rating of our hotel. The Westin Copley Place, Boston is energized by welcoming our guests to the area with invigorating accommodations and enriching amenities in one of Boston's most celebrated neighborhoods. We are pleased you enjoyed Bar 10, our hotel's cozy cocktail bar, and we are excited to host you again.Be Well, Alex Munderville,Guest Service Supervisor

10/10 - 훌륭해요

Mieke

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient and comfortable with going to conference
2024년 3월에 1박 숙박함
답변 제공: Westin Copley Place 님, 2024년 3월 10일
We are glad you enjoyed your stay!

8/10 - 좋아요

Pam

가족 여행
좋아요: 청결 상태
We were there for a girls overnight. The room was very nice and clean. My only complaint is the destination fee of $30, what is this for? They gave us a credit of $30 if you used it in the restaurant or bar, which is great, but then turned around and charge us $30 for a destination fee! What is the point???
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 10일
Dear Pam, It was our pleasure welcoming you to The Westin Copley Place, Boston for your girl's overnight. As you discovered, our luxury guestrooms are meant to relax and rejuvenate you, all while our team seamlessly takes care of all the details. We appreciate all of your feedback as we are always glad to learn about what would enhance our guest experience, and we hope you will stay with us again on your next visit to Boston.Be Well, Alex Munderville, Guest Service Supervisor

8/10 - 좋아요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location off MASS Pike, shopping, dining close by, friendly staff.
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 10일
Dear Cynthia, Thank you for choosing The Westin Copley Place, Boston during your visit to our vibrant city. Located in Back Bay, we offer travelers the perfect vantage point from which to explore the many attractions in downtown Boston and Copley Square. We appreciate you sharing how much you enjoyed our attentive service and enriching location, and we hope you will stay with us again.Be Well, Alex Munderville, Guest Service Supervisor

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Having a great trip/conference!!!!
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 10일
Dear Nicole, We appreciate your gracious feedback regarding your stay while attending a meeting at The Westin Copley Place, Boston. We hope to have you back soon, whether it is for another meeting or while traveling on your own to the area. Thank you again for sharing your review with us.Be Well, Alex Munderville, Guest Service Supervisor

10/10 - 훌륭해요

Nuria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bien 👍
2024년 1월에 5박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 5일
Dear Nuria, Thank you for the generous rating of our hotel. The Westin Copley Place, Boston is energized by welcoming our guests to the area with invigorating accommodations and enriching amenities in one of Boston's most celebrated neighborhoods. We are pleased you enjoyed your time with us, and we hope you will come back to see us soon.Be Well, Alex Munderville, Guest Service Supervisor

10/10 - 훌륭해요

ALISON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient, clean and safe, friendly and professional staff. Highly recommended.
2024년 2월에 4박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 5일
Dear Alison, Thank you for taking the time to share your feedback regarding your recent stay at The Westin Copley Place, Boston with future travelers. We are glad you loved our beautiful property. Your compliments were a pleasure to read, and we enjoy knowing that our associates helped to enhance and optimize your stay. We will share your thoughtful remarks with everyone, and we look forward to welcoming you back very soon.Be Well, Alex Munderville, Guest Service Supervisor

4/10 - 별로예요

Mirian

가족 여행
별로예요: 청결 상태, 직원 및 서비스
The city view was nice but over all very busy. Noisy I couldn’t sleep
2024년 3월에 1박 숙박함
답변 제공: The Westin Copley Place 님, 2024년 3월 3일
Thank you for your Feedback regarding your stay with us. We are sorry it was not as renewing as you had hoped for. Should you give us a second chance, please don't hesitate to reach out directly so we may make your next stay more memorable.

8/10 - 좋아요

Douglas 님, Lancaster

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking our vehicle was miserable. Lot was full so we had to find another lot.
2024년 3월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 3월 3일
Dear Douglas, Thank you for choosing The Westin Copley Place, Boston, for your recent stay. We are glad that you had an enjoyable experience staying with us. However, we apologize for the inconvenience you experienced with the lack of parking spaces when you arrived. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry that you encountered this frustration during your visit. Please know you can notify our front desk on your next visit, and we will be happy to assist you with this situation. It was our pleasure accommodating you, and we hope to see you again soon.Be Well, Alex Munderville, Guest Service Supervisor

6/10 - 괜찮아요

Kervin

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태
I would have expected the room to have been cleaner for the price we paid to stay at this property. It seems that the pull-out bed that we used for our two young kids had not been changed. We found crumbs all over the sheets. When we asked someone to change the sheets, they shook the crumbs onto the floor and left (without cleaning up the mess). The crumbs remained on the floor for the duration of our stay. I appreciate that the hospitality industry is short-staffed, but this is unacceptable. The rest of the hotel is pleasant (staff in the bar and at the front desk were very helpful and professional)
2024년 2월에 3박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 2일
Dear Kervin, We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the service shortfalls you experienced with our housekeeping team when servicing your guestroom. We will address this with our associates and will take the appropriate action to ensure this does not happen again. We hope to have another opportunity to provide you with the revitalizing experience you deserve.Be Well, Alex Munderville,Guest Service Supervisor

8/10 - 좋아요

Prince

좋아요: 청결 상태
2024년 2월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 3월 1일
Dear Prince, On behalf of our associates, thank you for the kind rating. We are glad you enjoyed your overall stay with us at The Westin Copley Place, Boston. We value your business and look forward to having you visit with us again.Be Well, Alex Munderville,Guest Service Supervisor

10/10 - 훌륭해요

Prince

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location
2024년 2월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 27일
Dear Prince, Thank you for choosing The Westin Copley Place, Boston during your visit to our vibrant city. Located in Back Bay, we offer travelers the perfect vantage point from which to explore the many attractions in downtown Boston and Copley Square. We appreciate you sharing how much you enjoyed your stay and our enriching location, and we hope you will stay with us again.Be Well, Alex Munderville,Guest Service Supervisor

10/10 - 훌륭해요

Taijon

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
5 Stars!
2024년 2월에 1박 숙박함
답변 제공: Rory Lessnau 님, 2024년 2월 26일
Thanks for your feedback! We hope to see you again soon.

10/10 - 훌륭해요

Collin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the location of this hotel. I was able to walk to restaurants and around the city, and there are many public transit options nearby. The hotel room was very nice and clean. The staff were all very helpful. I would highly recommend this hotel.
2024년 2월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 26일
Dear Collin, Thank you for recommending The Westin Copley Place, Boston to future travelers. Located in Back Bay, we offer travelers the perfect vantage point from which to explore the many attractions in downtown Boston and Copley Square. As you discovered, our luxury guestrooms are meant to relax and rejuvenate you, all while our team seamlessly takes care of all the details. On behalf of all of us, we thank you once more for taking the time to review our hotel, and we look forward to seeing you again soon.Be Well, Alex Munderville,Guest Service Supervisor

10/10 - 훌륭해요

Jeannette 님, Coral Gables

Great location!
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 27일
Dear Jeannette, Thank you for choosing The Westin Copley Place, Boston. Located in Back Bay, we offer travelers the perfect vantage point from which to explore the many attractions in downtown Boston and Copley Square. We appreciate you sharing how much you enjoyed your stay and our enriching location, and we look forward to your return.Be Well, Alex Munderville, Guest Service Supervisor

10/10 - 훌륭해요

Manuela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in, great location, super friendly staff, great rooms and beds! Excellent experience!
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 26일
Dear Manuela, It was our pleasure welcoming you to The Westin Copley Place, Boston. As you discovered, our luxury guestrooms are meant to relax and rejuvenate you, all while our team seamlessly takes care of all the details. Located in Back Bay, we offer travelers the perfect vantage point from which to explore the many attractions in downtown Boston and Copley Square. We appreciate you sharing how much you enjoyed your stay and our enriching location, and we look forward to your return.Be Well, Alex Munderville, Guest Service Supervisor

10/10 - 훌륭해요

James M.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place!!
2024년 2월에 1박 숙박함
답변 제공: Alex M 님, 2024년 2월 24일
Thanks for your feedback! We hope to see you again soon.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 25일
Dear Jennifer, Thank you for the perfect rating of our hotel. The Westin Copley Place, Boston is energized by welcoming our guests to the area with invigorating accommodations and enriching amenities in one of Boston's most celebrated neighborhoods. We hope you will come back to see us soon.Be Well, Alex Munderville, Guest Service Supervisor

10/10 - 훌륭해요

Gigi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful experience in Westin.Its a beautiful hotel close to all historical sites.Back Bay has many wonderful restaurants and shopping just walking distance from Westin.Its safe and beautiful neighborhood to walk around.All hotel staff in Westin was very respectful and polite.I would love to go back to Westin.
2024년 2월에 3박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 2월 24일
Dear Gigi, On behalf of our associates, thank you for the kind review. We are thrilled you could take advantage of all our iconic hotel offers, including our ideal location, courteous associates, and rejuvenating property. All of us at The Westin Copley Place, Boston, look forward to having you visit with us again.Be Well, Alex Munderville, Guest Service Supervisor

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Outstanding hotel
2024년 2월에 1박 숙박함
답변 제공: Guest Service Supervisor 님, 2024년 2월 24일
Dear Steve, Thank you for the generous rating of our hotel. The Westin Copley Place, Boston, is energized by welcoming our guests to the area with invigorating accommodations and enriching amenities in one of Boston's most celebrated neighborhoods. We are pleased you enjoyed your time with us, and we look forward to welcoming you back soon.Be Well, Alex Munderville Guest Service Supervisor

10/10 - 훌륭해요

Berlandine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Muy lindo
2024년 2월에 1박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 21일
Dear Berlandine, Thank you for taking the time to share your feedback regarding your recent stay at The Westin Copley Place, Boston. We appreciate your kind remarks about our beautiful property. We enjoyed having you as our guest and look forward to having the opportunity to welcome you back on a future visit.Be Well, Alex Munderville, Guest Service Supervisor

10/10 - 훌륭해요

zhen ying

2024년 2월에 1박 숙박함
답변 제공: Operations Excellence Manager 님, 2024년 3월 21일
Dear zhen ying, Thank you for choosing The Westin Copley Place, Boston and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Be Well, Elfi FrancisciOperations Excellence Manager

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
In a beautiful safe area
2024년 2월에 2박 숙박함
답변 제공: GENERAL MANAGER 님, 2024년 2월 18일
Dear Cheryl, Thank you for choosing The Westin Copley Place, Boston. We want to help you soar above any obstacles travel puts between you and your well-being. We are thrilled to know you enjoyed many aspects of your time with us, including our dynamic location. Thank you again for the energizing comments and for choosing Westin, a place where together we can rise. We look forward to your next visit.Be Well, Alex Munderville, Guest Service Supervisor