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W 보스턴, 어 메리어트 호텔 여행 후기

4 out of 5
W 보스턴, 어 메리어트 호텔
100 Stuart Street, Boston, MA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 670개" "
평점 8 - 좋아요. 1004개 이용 후기 중 193개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 62개" "
평점 4 - 별로예요. 1004개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 42개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

NDFOS

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 12월에 2박 숙박함
답변 제공: Insider 님, 2022년 1월 1일
Hello Guest, thank you for the perfect rating. We are glad you had a wonderful time at W Boston. It was a pleasure having you, and we look forward to welcoming you back for another outstanding experience. Matt Tomkewicz, Insider

10/10 - 훌륭해요

JONGHOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 호텔
보스턴 최고의 호텔!
2019년 6월에 1박 숙박함
답변 제공: W Boston team 님, 2019년 7월 3일
Thank you for your feedback, we hope to welcome you back soon!

8/10 - 좋아요

Ha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 4월에 1박 숙박함
답변 제공: W Boston Team 님, 2019년 4월 13일
Hi Ha, Thank you for taking the time to share your feedback! We hope to see you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant and funky hotel in the heart of Boston
Prime location in the heart of downtown Boston. Staffs are well trained and room is clean and pleasantly funky. Strongly recommended!
답변 제공: g 님, 2018년 4월 5일
Thank you for the feedback. See you again soon! Gildas Dousset Lead W Insider

10/10 - 훌륭해요

Karly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay for the Boston Marathon. Nice location near Boston common. Very nice room and good service
2024년 4월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 4월 18일
Hello Karly, It was a pleasure hosting your visit to W Boston while you were here for the Boston Marathon. Thank you for mentioning that you were pleased with our comfortable accommodations and kind hospitality, as well as our convenient location with seamless access to Boston Common. We hope you will join us again soon.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Sheila 님, Kenmore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 4월 18일
Hello Sheila, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to W Boston. Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 4월 17일
Hello Alex, We are thrilled you had an excellent experience at W Boston, and we appreciate the fantastic rating. It was our pleasure having you, and we look forward to your next visit with us.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very updated!
2024년 3월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 4월 7일
Hello Anna, Thank you for your generous feedback. We value hearing from our guests and love knowing how much you enjoyed our elevated property. We hope to welcome you again soon to W Boston. Courtney Velez,Guest Experience Manager

4/10 - 별로예요

Joseph

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Lots of hotels in the area so you can easily do better. Hotel and rooms were small. There was a lot of loud music from outside until late at night. Doormen were consistently cold and not helpful. Hidden charges like $70/night parking and a $35/day tab guarantee.
2024년 4월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 4월 6일
Hello Joseph, Thank you for choosing us and for taking the time to evaluate your stay. We are sorry that you were disappointed with the size of your room. We offer many different room types to suit different travel needs, and we invite you to reach out to a W Insider, should you decide to visit us again. Furthermore, we apologize for the noise disturbances you endured and that you did not experience some of our team members at their best. We will follow up with the appropriate individuals and take action in keeping with our commitment to providing warm and welcoming service to our guests from start to finish. We would also like to share that our parking and destination fees are competitively priced and posted on our site so guests can have this information before booking with us. We value your feedback and hope you will give us another chance to make a better impression.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Carrie

The stay was terrific!
2024년 3월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 4월 2일
Hello Carrie, We are pleased you had an energizing and fulfilling stay at W Boston and that we exceeded your expectations. Thank you for the generous rating, and we look forward to hosting you again soon.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Richard Paul 님, Washington

2024년 3월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 4월 17일
Hello Mr. Paul, Thank you for staying with us and for your gracious rating. On behalf of all of us at W Boston, we would like to invite you for another outstanding visit.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 3월 26일
Hello Tony, Thank you for the excellent rating. We are delighted to know you had a great time while here and that we exceeded all of your expectations. We enjoyed having you at W Boston, and we hope we will continue to be your hotel of choice whenever you return to Boston. Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The W is one of the most exceptional places we’ve ever stayed. The staff friendly and attentive, and the hotel immaculate. We’ve stayed in the corner king twice and can’t wait to come back. We had dinner this time in the gallery. The food and service was excellent!
2024년 3월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 3월 25일
Hello Keith, Thank you for your delightful review and for returning to stay with us at W Boston once again. It is exciting to read your generous remarks about our fantastic Talent and pristine property. We are also glad to know you enjoyed the delicious food we serve and that you were pleased with your stylish suite. We sincerely appreciate your dedication to staying with us again, and we look forward to your return. Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Francine

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect in every way.
2024년 3월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 3월 25일
Hello Francine, We are overjoyed to learn that from start to finish, your experience was nothing short of exceptional. It was a pleasure having you at W Boston, and we look forward to welcoming you again soon.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Joshua

단체 여행
Excellent service. One of the best if not the best hotel stay I have had
2024년 3월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 3월 24일
Hello Joshua, Thank you for choosing W Boston. We were overjoyed to read your compliments about our Talent’s dedication to distinct and tailored service. They were happy to hear they were a major part of making your stay with us a memorable one. Please visit us again the next time you are in the area!Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Erin

The entire staff was very accommodating and helpful. The hotel is in a great location. The service in The Gallery and lounge were excellent as well.
2024년 3월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 3월 23일
Hello Erin, Thank you for the outstanding rating for W Boston. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed our energetic service and style as well as our fantastic location. It will be a pleasure to share your kind words with our spirited Talent. Stop by again soon; we will be looking forward to it!Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would come back again
2024년 3월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 3월 9일
Hello Michelle, We love knowing about your great visit to W Boston. With authentic and inspiring hospitality, our hotel is perfect for any Boston adventure. We can't wait for you to come back for another outstanding stay. Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Myriah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 27일
Hello Myriah, We are delighted you had an outstanding experience at W Boston and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

VODLYNE

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 27일
Hello Vodlyne, Thank you for your gracious rating. On behalf of all of us at W Boston, we would like to invite you for another outstanding visit.Courtney Velez,Guest Experience Manager

8/10 - 좋아요

Marco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 27일
Hello Marco, We are glad you enjoyed your time at W Boston. Thank you for your kind rating, and we look forward to your next visit.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Amanda

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After many hotel stays in Boston over the years, W Boston is easily our favorite. The rooms are impeccably clean and well-designed. The various amenities were top notch, from the restaurant to the lounge to the gym. The entire property is amazing!
2024년 2월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 26일
Hello Amanda, Thank you for the fantastic review and for pointing out all the details that amplified your stay at W Boston. We appreciate you mentioning our amazing amenities, stylish rooms, and excellent services. We value your business and can’t wait to welcome you back!Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Sandy

2024년 2월에 1박 숙박함
답변 제공: Welcome Office 님, 2024년 3월 20일
Thank you for your kind review! We appreciate your feedback and look forward to welcoming you back to W Boston!

10/10 - 훌륭해요

Melissa

2024년 2월에 3박 숙박함
답변 제공: Welcome Office 님, 2024년 3월 20일
Thank you for your kind review! We appreciate your feedback and look forward to welcoming you back to W Boston!

10/10 - 훌륭해요

Roland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great space
2024년 2월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 24일
Hello Roland, We are thrilled with your generous review, and we thank you for sharing your experience at W Boston! We love offering our guests luxury style, full of energy and access to the best of Boston. It was a pleasure having you as our guest, and we look forward to seeing you on your next visit.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

jusimar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome hotel
2024년 2월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 21일
Hello Jusimar, Thank you for your kind review. We value hearing from our guests and love knowing how much you enjoyed our property. We hope to welcome you again soon to W Boston. Courtney Velez,Guest Experience Manager

8/10 - 좋아요

Peter

가족 여행
Good location; friendly staff. Parking is $70 a day.
2024년 2월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 19일
Hello Peter, We are pleased you had an enjoyable time at W Boston and that our amazing Talent and never-boring location added to your stay. Having said that, we regret any dissatisfaction you had with our parking fee. We appreciate your feedback and hope to have another chance to accommodate you in the future.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Martin

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome stay will definitely be back
2024년 2월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 12일
Hello Martin, Thank you for such a generous review and choosing W Boston for your visit to our vibrant city! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you with us, and we look forward to welcoming you again soon. Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Sherry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel though needs to describe their destination additional fee
2023년 12월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 10일
Hello Sherry, Thank you for being our guest at W Boston and for letting us know you enjoyed our property. Having said that, we regret any disappointment you had with our daily destination fee. Our fees are competitively priced and posted on our site so guests can have this information before booking with us. We appreciate your feedback and hope to see you again the next time you visit the area.Courtney Velez,Guest Experience Manager

2/10 - 너무 별로예요

Silvana

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We were in the 9th floor and we could hear the music from the lobby and from the street. There were trucks loading at 3am. We were supposed to stay 2 nights but I couldn't stay the second night as I needed to sleep. The front desk was courteous and did not charge us a penalty for the cancellation. Also, the beds are not comfortable at all. The room was nice and clean
2024년 1월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 1월 31일
Hello Silvana, Thank you for reviewing your stay with us. We are genuinely sorry your sleep was disrupted by noise from the street and the lobby. We want every guest to have a refreshing, meaningful visit, so we will use your comments to improve our guest experience. On a positive note, we are happy to know you were pleased with our rejuvenating accommodations. We appreciate your patience and hope to have an opportunity to host you again in the future.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was such an excellent experience. The location is amazing and the staff is amazing. Will come back!
2024년 1월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 1월 29일
Hello Pamela, Thank you for choosing W Boston for your recent stay and for sharing your experience. We are pleased you loved our supreme location and that our devoted Talent took excellent care of you. We look forward to accommodating you again soon.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

arthur

연인과의 여행
Great
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 1일
Hello Arthur, We are pleased to receive your generous rating for W Boston. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again soon.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cody was amazing!! my sister does not take elevators and he made sure he accommodated us safely to and from our room in the stairway. What a great hotel and great staff.
2024년 1월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 1월 23일
Hello Tammy, Thank you for your gracious review of W Boston. Our Talent's highest priority is making sure every guest has a meaningful, inspiring visit. We appreciate you calling out Cody for his devotion to service; we will share your kind words with him. It was a pleasure having you and your sister at our beautiful property, and we look forward to hosting you both again soon. Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 1월 16일
Hello Martin, Thank you for staying with us and for your gracious rating. On behalf of all of us at W Boston we would like to invite you for another outstanding visit.Courtney Velez Guest Experience Manager

10/10 - 훌륭해요

Coralie

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 1월 16일
Hello Coralie, Thank you for letting us know your visit to W Boston was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Courtney Velez Guest Experience Manager

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 1월 16일
Hello James, Thank you so much for the perfect rating of your time at W Boston. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Courtney Velez Guest Experience Manager

10/10 - 훌륭해요

Mohammed

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 1월 13일
Hello Mohammed, Thank you for the outstanding rating for W Boston. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

wei

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only parking guys not good
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 1월 13일
Hello Wei, Thank you for the wonderful rating! We love that you had an unforgettable stay at W Boston. We appreciate your specific feedback as we are always looking for ways to amplify our guest experience. It was our pleasure having you, and we look forward to your return.Courtney Velez, Guest Experience Manager

10/10 - 훌륭해요

Angelika

2023년 12월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 1월 6일
Hello Angelika, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at W Boston; we look forward to seeing you again soon.Courtney Velez Guest Experience Manager

10/10 - 훌륭해요

Yanet

2023년 12월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 1월 6일
Hello Yanet, We are thrilled you had an excellent stay at W Boston, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Courtney Velez Guest Experience Manager

10/10 - 훌륭해요

arbnor

2023년 12월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 1월 1일
Hello Arbnor, Thank you for the outstanding rating about your stay at W Boston. We are glad we met your expectations and we look forward to seeing you again soon. Wishing you a very happy and prosperous year ahead.Courtney Velez Guest Experience Manager

10/10 - 훌륭해요

Jean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 12월 27일
Hello Jean, Thank you for the outstanding rating for W Boston. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 12월 17일
Hello John, Thank you for the outstanding rating for W Boston. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Roji

2023년 12월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 12월 12일
Hello Roji, Thank you so much for the perfect rating of your time at W Boston. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Courtney Velez Guest Experience Manager

10/10 - 훌륭해요

Ana

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Welcome Office 님, 2023년 12월 5일
Thank you so much for your kind review! We appreciate your feedback and look forward to welcoming you back soon!

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Welcome Office 님, 2023년 11월 20일
Thank you for your kind review! We appreciate your feedback and look forward to welcoming you back to W Boston soon!

10/10 - 훌륭해요

Ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 11월 19일
Hello Ricardo, Thank you for the outstanding rating for W Boston. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed your time with us. We hope you will return soon; we are looking forward to it!Courtney Velez,Guest Experience Manager

8/10 - 좋아요

Petra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
All the staff were amazingly helpful and super friendly. Room was the perfect size and location was great too. My only complaint is how noisy it was outside when trying to sleep. Constant sirens and horn honking. That’s out of the property’s control but thought I’d mention for those who are light sleepers or have little ones.
2023년 11월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 11월 13일
Hello Petra, Thank you for taking the time to tell us about your stay with us at W Boston. We are pleased to know how much you enjoyed our fantastic location and spacious accommodations, as well as the attentive service provided by our Talent. Having said that, we are sorry your sleep was disrupted by noise from the street. Our Welcome Desk is always available, and we are ready and willing to help make you as comfortable as possible or, whenever possible, move you to another suite. We appreciate your feedback and hope to have another opportunity to host you in the future.Courtney Velez,Guest Experience Manager

10/10 - 훌륭해요

Ari Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bom atendimento
Muito confortável, atendimento muito bom
2023년 11월에 3박 숙박함
답변 제공: Welcome Office 님, 2023년 11월 6일
Thank you for your kind review! We appreciate your feedback and look forward to welcoming you back to W Boston soon!

10/10 - 훌륭해요

Sarah

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was a fabulous weekend. Staff are truly amazing. The hotel itself is a bit dated for what they’re charging.
2023년 11월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 11월 6일
Hello Sarah, It was our pleasure to welcome you to W Boston. We are delighted to know you had an excellent stay and that our Talent left such a warm impression. They emphasize giving every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We look forward to sharing your kind comments with them! We are grateful for the feedback that helps us amplify our guest experience. We look forward to seeing you again soon.Courtney Velez,Guest Experience Manager

8/10 - 좋아요

Katherine 님, Seattle

The hotel is in the middle of a very vibrant part of town with theater and music and restaurants. It is very loud at night, especially on Saturdays. I ended up switching my room to the side of the hotel away from the street which helped a little bit but it was still pretty loud. Other than that it was a great experience
2023년 11월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 11월 6일
Hello Katherine, Thank you for choosing to stay with us at W Boston and for taking the time to post a review. It is gratifying to read how much you enjoyed our great location and your stay with us. However, we are sorry your sleep was interrupted by the noise issues during your stay. Our Welcome Desk is always available, and we are ready and willing to help make you as comfortable as possible or move you to another suite. Thank you again for choosing us, and we would love another opportunity to provide you with a better experience!Courtney Velez,Guest Experience Manager