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더 볼더 브로커 여행 후기

3.5 out of 5
더 볼더 브로커
555 30th Street, Boulder, CO

이용 후기

6.6
평점 10 - 훌륭해요. 1000개 이용 후기 중 153개" "
평점 8 - 좋아요. 1000개 이용 후기 중 309개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 249개" "
평점 4 - 별로예요. 1000개 이용 후기 중 167개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 122개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

6.4/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Seungyoung 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cost effective hotel close to CU Boulder
Cost effective stay in Boulder. Not as good as five star hotel in quality, however, this hotel is much cheaper. Wifi is very poor in the room and good only at the restaurant in the hotel. People are very kind.

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent. Not the greatest. Not the worst.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is slowly being renovated - but overall decent. The rooms definitely need updates and the shower/plumbing is noisy. I plan to stay here again a few times so thinking it will keep getting better. Staff is really nice, and good location.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Hudson

2024년 2월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2023년 11월에 2박 숙박함

8/10 - 좋아요

Benjamin

2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Dante

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Richie/GSM 님, 2023년 11월 13일
We are sorry that your stay with us was not to your expectations.

2/10 - 너무 별로예요

Jennifer

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I reserved a double queen room, received a one bedroom. No amenities, no phone, cheap towels and old rundown and damaged room. No restaurant, no shuttle and no services. Do not stay. The pictures on the Internet are old and not what it looks like. Very disappointed.
2023년 11월에 1박 숙박함
답변 제공: FD 님, 2023년 11월 6일
Hi Jennifer, We were overbooked by Expedia and your reservation had been cancelled but we did our best to accomodate you by giving you a credit towards your room and a rollaway bed. Since this isn't your first stay with us, we certainly appreciate your feedback.

6/10 - 괜찮아요

Takuya

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
laundry was noisy drainage was not good
2023년 10월에 5박 숙박함
답변 제공: Richie / GSM 님, 2023년 10월 17일
Thank you for staying with us and for your review. We are sorry the noise from the guest laundry was an issues. We only have ONE of the type of room you reserved, and that room is located across from the guest laundry area.

8/10 - 좋아요

Kelly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great stay for the money!
They are working to update and refurbish the hotel. My room was not updated but was tasteful and comfortable. Everyone I met at the front desk was beyond friendly and helpful. I found it to be a great value stay and the location was great. While the room was older and needs an update, it was clean and had what I needed. I'm excited to see how things are when they're done with the remodel and the restaurant opens back up.
2023년 10월에 2박 숙박함
답변 제공: Richie / GSM 님, 2023년 10월 30일
Thank you for staying with us at the Boulder Broker - and thank you for your review.

8/10 - 좋아요

christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
early check in would have been nice. They said they 'don't do early checkin".
2023년 10월에 1박 숙박함
답변 제공: Richie / GSM 님, 2023년 10월 16일
Thank you for staying with us and for your review.

10/10 - 훌륭해요

STEPHEN 님, Golden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Richie / GSM 님, 2023년 10월 16일
Thank you for staying with us and for your review.

10/10 - 훌륭해요

Toni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were in Boulder for 1 night for parents weekend. The staff could not be any nicer! So kind and friendly!
2023년 10월에 1박 숙박함
답변 제공: Nicole 님, 2023년 10월 15일
Hi Toni,We are elated you enjoyed your stay and thank you for your feedback. Please join us again soon. Thank You!NicoleFront Desk

2/10 - 너무 별로예요

Martha

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very old and dirty, not at all like the pictures online.
2023년 10월에 3박 숙박함
답변 제공: Richie/ GSM 님, 2023년 10월 9일
We are sorry our hotel was not up to your expectations.

10/10 - 훌륭해요

Michael 님, Colorado Springs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff. Good location for access to Boulder and the surrounding area.
2023년 9월에 1박 숙박함
답변 제공: Richie / GSM 님, 2023년 10월 2일
Thank you for staying with us and for your review.

2/10 - 너무 별로예요

Daniel

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Richie / GSM 님, 2023년 9월 26일
thank you for your review - we are sorry that your stay was less than you expected.

8/10 - 좋아요

JUNJUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Richie / GSM 님, 2023년 9월 26일
Thank you for staying with us and for your review.

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 9박 숙박함
답변 제공: Richie / GSM 님, 2023년 9월 21일
Thank you for staying with us and for your review.

10/10 - 훌륭해요

Alexandra

2023년 9월에 1박 숙박함
답변 제공: Richie / GSM 님, 2023년 10월 9일
Thank you for staying with us and for your review.

10/10 - 훌륭해요

Ronald

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great great experience.
This a fun, economic place to stay. The staff was super friendly and I will make this place my first choice the next time I come to Boulder.
2023년 9월에 2박 숙박함
답변 제공: Richie / GSM 님, 2023년 10월 30일
Thank you for staying with us at the Boulder Broker - and thank you for your review.

10/10 - 훌륭해요

robert 님, seguin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
love this place.
2023년 9월에 1박 숙박함
답변 제공: Richie / GSM 님, 2023년 9월 14일
Thank you for staying with us and for your review.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Richie / FD 님, 2023년 9월 11일
Thank you for staying wiht us and for your review.

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Helpful staff. Nice room. Good location
2023년 9월에 1박 숙박함
답변 제공: Richie / GSM 님, 2023년 10월 30일
Thank you for staying with us at the Boulder Broker - and thank you for your review.

8/10 - 좋아요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great little hotel in a very convenient location. Would b nice to bring back the back /restaurant area. Excellent beds and bedding.
2023년 8월에 4박 숙박함
답변 제공: Richie / GSM 님, 2023년 8월 29일
Thank you for staying with us and for your review. We are currently doing some major renovations and will have a restaurant in the near future!!!

8/10 - 좋아요

Katherine

좋아요: 청결 상태
Old but centrally located
It is an older hotel but very well located for taking our granddaughter to her freshman year at CU Boulder. Nice area to walk/run in - lots of trails and paths. Joseph at the front desk was personable and very good. WiFi is spotty and the restaurant is not open but there are many good eating places nearby. While not new or updated, it is the most reasonably priced hotel in the area.
2023년 8월에 7박 숙박함
답변 제공: Richie / GSM 님, 2023년 8월 29일
Thank you for staying with us and for your review. We are currently under renovation and will have a restaurant in the hotel in the near future.

10/10 - 훌륭해요

Patricia

2023년 8월에 2박 숙박함
답변 제공: Riche / GSM 님, 2023년 9월 19일
Thank you for staying with us and for your review.

4/10 - 별로예요

Robert

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No wifi x 4 days, unusable outlets, poorly draining tub, toilet running, stains on upper wall from previous water damage,no vents, construction during the day for renovation.
2023년 8월에 4박 숙박함
답변 제공: Richie / GSM 님, 2023년 8월 29일
Thank you for staying with us and for your review. We are sorry that your stay was less than expected.

4/10 - 별로예요

Patricia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely polite and professional. Unfortunately the hotel itself is poorly maintained and dirty. I left two days early and checked into a different hotel because the room smelled like a unclean locker room. The curtains were stained and smelled as well. The tub didn’t drain well. All the rooms were full due to move in time for CU Boulder students. Since, I was traveling out of State I thought the hotel conveniently close to the CU boulder campus. The condition of the hotel shows that the owners obviously do not reinvest in maintain the hotel. Although, it was close to that CU Boulder campus I would absolutely never stay there again unless a new owner or management took over to revamp the place.
2023년 8월에 3박 숙박함
답변 제공: Richie / GSM 님, 2023년 8월 29일
Thank you for staying with us and for your review. We are sorry your stay was less than you expected. We DO have new owners and are currently in the process of several renovation.

4/10 - 별로예요

Anju

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean, had microwave & fridge. Tv worked after I put an order to have it fixed. The hotel is charming, location is good. The low score was because the hotel had no working wifi for the 3 full nights/days I stayed there. There were meetings I take late at night & early morning - I could not do. What was worse is that there was enough wifi for a phone connection but not enough strength for a laptop even in lobby. So, for the first 24 hrs- I had my company help desk on the phone. The front desk staff were polite about it, both gentleman and lady explained they were having problems with the vendor, However, they had no working solutions for me at all. Finally there was a manager on the day, I was checking out who continued to tell me about his frustrations with the vendor - when I told him I didn’t care about his problems & that I lost 3 days of work - the response was rude and they said you could have gone to a different hotel. Upon leaving, I suggested they try a different provider - front desk yelled and said he didn’t want to talk to me anymore and that I should not have have gotten a cheap $79 room on Expedia for the room. BTW, I paid $100 and cashed all my rewards for this stay. So now I am even more pissed, I overpaid.This whole thing could have been turned around had they tried to appease me, offer discounts or anything. Customer service isn’t just about asking guests to check out when they know the hotels are sold out when something isn’t working.
2023년 8월에 3박 숙박함
답변 제공: Richie - FD/GSM 님, 2023년 9월 5일
We are sorry that your stay was less than satisfactory. However, you WERE made aware of the internet provider/vendor issues the hotel and the entire area around the hotel were experiencing on your first night, with no timetable for service restoration, yet you chose to stay anyway. The area's internet service had still not been restored on the 2nd or even the 3rd day of your stay... yet you chose to stay anyway then demanded 'apeasement' at check out.

10/10 - 훌륭해요

Robin 님, FORT COLLINS

2023년 8월에 1박 숙박함
답변 제공: Richie / GSM 님, 2023년 9월 13일
Thank you for staying with us and for your review.

8/10 - 좋아요

Caroline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Gentleman at desk was wonderful. Hotel older but beds clean and comfortable and great price
2023년 8월에 1박 숙박함
답변 제공: Richie / GSM 님, 2023년 8월 23일
Thank you for staying with us and for your review.

2/10 - 너무 별로예요

matt

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Richie / GSM 님, 2023년 8월 23일
We are sorry that your stay wa sless that yu expected. As I explained when you were checking out, EXPEDIA has been directed by our facility to relocate your reservation and EXPEDIAfailed to do that in a timely manner. When you arrived for the reservation, we checked you into the only room that we had available. We apologizefor that mix up and accomidated you the best we were able.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel des annees 70 non renové et d’un confort basique mais d’un propreté indiscutable. A noter la gentillesse remarquable du personnel. Le souci est indeniablement le bruit constant de l’autoroute qui passe à 50 metres de vos fenetres. Tres bruyant.
2023년 8월에 3박 숙박함
답변 제공: Richie / GSM 님, 2023년 8월 17일
Thank you for staying with us and for your review.

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I especially liked how very clean this property was. Cheers to the housekeepers!
2023년 8월에 1박 숙박함
답변 제공: Richie / GMS 님, 2023년 8월 15일
Thank you for staying with us and for your review. We hope to see you on your travels again in the future.

8/10 - 좋아요

Tyler

별로예요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Richie / GSM 님, 2023년 8월 14일
Thank you for staying with us at for your review

4/10 - 별로예요

Emmett

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The property is under renovation and just unclean. We found underwear in our room.
2023년 8월에 2박 숙박함
답변 제공: Richie / GSM 님, 2023년 8월 9일
We are sorry that your stay did not meet your expectations. Thank you for your input so we can improve the service provided to out guests.

8/10 - 좋아요

Meredith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: Richie / GSM 님, 2023년 8월 9일
Thank you for staying with us and for your review.

10/10 - 훌륭해요

Yitzchok

2023년 7월에 2박 숙박함
답변 제공: Richie / GSM 님, 2023년 8월 25일
Thank you for staying with us and for your review.

10/10 - 훌륭해요

James 님, Henderson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Richie - FD/GS Mgr 님, 2023년 8월 2일
Thank you so much for staying with us and for your review.

2/10 - 너무 별로예요

Kimberly

2023년 7월에 1박 숙박함
답변 제공: Richie / GSM 님, 2023년 8월 17일
Sorry your stay was less than you expected. We did offer to change/upgrade your room, however you and your intoxicated guest refused that and opted to leave the hotel instead.

6/10 - 괜찮아요

Scott 님, Edinburg

2023년 7월에 1박 숙박함
답변 제공: Richie / GSM 님, 2023년 8월 16일
Thank you for staying with us and for your review.

4/10 - 별로예요

Morgan

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property has so much potential! Unfortunately it felt like we were catfished. The photos advertising the rooms were very pretty and had that classic historical vibe that matched the loveliness of the lobby. However, when we got to our room it may as well have been a motel six. Walls were damaged and sheets were cheeps and rather ugly. I understand that the property just recently changed owners and is under renovations. I just wish that was explicitly stated in the advertisement. We came to celebrate our 5th anniversary and we’re willing to pay extra for a room as promised but we weren’t ever warned that our room may not look ANYTHING like the advertised rooms.
답변 제공: Riche / GS Manager 님, 2023년 7월 24일
I am sorry that your stay was not to your expectations, however as you notes - we are under new ownership and have several renovations in process.

4/10 - 별로예요

Wes

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It worked but is old, not well maintained, very trashy in the stairwell. AC air smelled bad but was fixed. To much money for the condition.
2023년 7월에 1박 숙박함
답변 제공: Richie/ FD-GD Manager 님, 2023년 7월 19일
We apologize that your stay was not up to your expectation. Our is under new ownership and we are currently undergoing renovations.

4/10 - 별로예요

Peter

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Could be one of the dirtiest hotels I have stayed in. Room was dirty, hallways always dirty, elevtaers were dirty, no cleaning of the room. Would not recommend this hotel to anyone.
2023년 7월에 5박 숙박함
답변 제공: Richie ~ FD/GS Manager 님, 2023년 7월 13일
We are sorry your stay was not to your liking.Our hotel is currently undergoing some renovations, so some 'mess' is to be expected - You stayed with us 5 nights, yet I do not see where you brought any issues to the Front Desk or Mangement until now.

10/10 - 훌륭해요

Adolfo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Exelente
2023년 5월에 1박 숙박함
답변 제공: Richie ~ FD/GS Manager 님, 2023년 5월 30일
Thank you for staying with us and for your review!

2/10 - 너무 별로예요

Debra

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worse hotel experience ever!
Was absolutely disgusting. Filthy carpets, hair and scum in corners of the bathroom, no exhaust fan, faucets were loose so difficult to select water temp. Mini fridge dirty and stunk, old coffee spilled in tray, overwhelming cloud of pot smoke drifting into room at 6:00 am! No service, no breakfast. Rude desk attendants. Showed recently renovated on website but definitely was not - was old and gross! Homeless sleeping under overhang next door. Couldn’t run cooler as was moldy and gave us headaches and breathing issues. Would’ve immediately left but it was graduation weekend in Boulder and nothing else was available. Terrible stay - never again! Stay at your own risk!
2023년 5월에 3박 숙박함
답변 제공: Richie FD/GS Manager 님, 2023년 5월 15일
Thank you for staying with us at the Boulder Broker Inn & Suites. We are apologize that your stay was less than you expected it to be, however after personally inspecting the room, I find that many of your complaints are completely unfounded.

10/10 - 훌륭해요

Jocelyn

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 5월에 2박 숙박함
답변 제공: Richie FD/GS Manager 님, 2023년 5월 15일
Thank you for your stay with the Boulder Broker Inn & Suites.

6/10 - 괜찮아요

michelle 님, Mukilteo

2022년 1월에 1박 숙박함

8/10 - 좋아요

Paul

좋아요: 직원 및 서비스
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Donna

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I check out within 10 minutes of being there it had a bad oder, the whole hotel was very outdated and poorly kept up. The restaurant was closed which meant there would be no breakfast as stated, they said it would be coffee and fruit. When I complained about oder they said I was not the only one.
2021년 12월에 1박 숙박함