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박스 힐 스튜디오스 앳 캔터베리 가든스
Unit 2, 910 Canterbury Road, Box Hill South, VIC

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 42개 이용 후기 중 10개" "
평점 8 - 좋아요. 42개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 42개 이용 후기 중 8개" "
평점 4 - 별로예요. 42개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 42개 이용 후기 중 0개" "

8.0/10

청결 상태

7.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

실제 이용하신 고객

2019년 11월에 3박 숙박함
답변 제공: Karen. 님, 2019년 12월 11일
Thank you so much for the review, we hope you'll stay again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함
답변 제공: Karen. 님, 2019년 11월 27일
Thank you for your review.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Spaciousbathroom small and shower screen door stuck/wouldn't clise
2019년 11월에 2박 숙박함
답변 제공: Brett 님, 2019년 11월 20일
Thank you for the review

8/10 - 좋아요

dolores

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
3-day stay
Room was nice and cool despite very hot day. Shower screen door seemed to be broken. We had to keep bathroom closed as bad smell from drainage. It would have been good to know about the sound proof screen because of the busy Canterbury Road. We only discovered this on the last day.
2019년 10월에 3박 숙박함
답변 제공: Brett 님, 2019년 11월 20일
Thank you for the review and feedback. Screen has been replaced. Regards Brett

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 3박 숙박함
답변 제공: Brett 님, 2019년 6월 4일
Thank you for the great review

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
Good
Good room for the price. TV remote would only work for turning TV on and off - none of the other buttons seemed to work. Carpet was stained and bathroom dated. other than that, good room and facilities.
2019년 5월에 5박 숙박함
답변 제공: Brett 님, 2019년 5월 15일
Thank you for the review and the feedback.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great compact little apartment. Everything was clean and well organised. Bathroom was looking a little dated but it still worked fine.
2019년 3월에 4박 숙박함
답변 제공: brett 님, 2019년 4월 14일
Thank you for the review. Regards Brett

6/10 - 괜찮아요

실제 이용하신 고객

2019년 1월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 1월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 1월에 4박 숙박함
답변 제공: Brett 님, 2019년 3월 7일
Thank you for your review, we hope to see you again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay.
Car space undercover at your back door was excellent.
2019년 1월에 3박 숙박함
답변 제공: Brett 님, 2019년 3월 7일
Thanks so much for your review. We hope you'll stay again.

8/10 - 좋아요

chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Box Hill beauty
Compact but still roomy. All things you would need for a short stay.
2018년 12월에 4박 숙박함
답변 제공: Brett 님, 2019년 1월 14일
Thanks so much Chris, we're so pleased you found your accommodation comfortable, with everything you needed. Thank you for looking after the property and we hope you'll stay again.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함
답변 제공: Karen 님, 2018년 12월 17일
Thanks so much for your lovely review score Michael, we're glad you were so happy with your accommodation. We hope you will stay again.

8/10 - 좋아요

Andrew 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A small room on a busy road, but functional
We stayed here two nights when our house was being packed up for a move. It did the job of providing us with a place to stay nearby. The room is small, but functional. The kitchenette has enough in it to allow for basic meals to be prepared. The room faces on to a very busy, noisy road - I used earplugs to ensure that I got a reasonable sleep.
2018년 7월에 2박 숙박함
답변 제공: Brett 님, 2018년 9월 3일
Hi Andrew, thanks for your feedback. We're glad you were happy with your accommodation and found it conveniently located. Apologies if you found the traffic noise a bit loud. We hope you will stay again.

10/10 - 훌륭해요

Lynette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 3박 숙박함
답변 제공: Karen. 님, 2018년 7월 9일
Thanks for the great review Lynette and thank you for taking such lovely care of the unit. We hope you'll stay again.

10/10 - 훌륭해요

Hugh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great home away from home.
Well positioned within walking distance to many interesting shops. Had a terrific 2 weeks here and will return in the future. The hosts provide everything. Lots of extra thoughtful touches.
답변 제공: Karen 님, 2018년 3월 30일
Thanks Hugh, lovely to hear you had such a positive stay and enjoyed the central location and local sights. It was a pleasure hosting you and we hope you can stay with us again in the future.

6/10 - 괜찮아요

SUI KWAN

별로예요: 직원 및 서비스
房間很多螞蟻, 煮食爐具不好用.
2018년 2월에 11박 숙박함
답변 제공: Brett 님, 2018년 3월 30일
Thank you for your feedback. We apologise if you found the induction cooker tricky to use. Thank you for letting us know about the ants, we are getting it treated for that issue.

10/10 - 훌륭해요

Bev 님, Perth WA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Comfy Bed
We stayed here on the tail end of 3 weeks away from home. Finally a comfortable bed, nice cosy place and everything we needed at our fingertips. We had no problems with check in or out.
2018년 1월에 2박 숙박함
답변 제공: Karen 님, 2018년 2월 2일
Hi Bev, lovely to hear you found the property so comfortable and enjoyed your stay. Thanks for taking such good care of the property and we hope you can stay with us again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 객실의 편안함
Confusing check in, instructions not sent beforehand. Good location & condition except the bed was very old & saggy so not a great night's sleep.
2017년 11월에 2박 숙박함
답변 제공: Brett 님, 2017년 11월 28일
Thank you so much for your feedback. We apologise if there was any confusion with the check in instructions and we will have a look at the bed situation.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect for what i needed. Communication was spot on. Easy access. Recommended as a good place to stay.
2017년 11월에 2박 숙박함
답변 제공: Brett 님, 2017년 11월 9일
We appreciate your great review. So glad it was everything you needed and that you were happy during your stay. We hope to see you again.

8/10 - 좋아요

DAMOONS

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Location suited us perfectly
Was like a caravan holiday with ensuite and washer / dryer
2017년 10월에 5박 숙박함
답변 제공: Brett 님, 2017년 11월 11일
Thanks so much for your review. I'm glad you found it quiet and enjoyed your accommodation. We apologise for the dryer issue and have since taken that up with our cleaning staff so thank you for letting us know. We hope to see you again in the future Regards, Brett.

8/10 - 좋아요

Joan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Certainly not what we were expecting
This was an apartment not a hotel, motel experience with no, checkin, no service and lists of rules (from a Body Corporate no less) We managed on the same towels for 4 days but never saw a person, should we have needed more. The apartment was in reasonably good condition, clean and comfortable and well situated
2017년 7월에 4박 숙박함
답변 제공: Brett 님, 2017년 8월 10일
Hi Joan, thanks for your feedback. We're sorry if you found the check in process misleading, we do state on our confirmation emails that it is a self check in process. You can request an extra service clean during your stay at an extra cost but otherwise there are laundry facilities at the unit so you can wash towels etc if needed. We hope you still enjoyed your stay though and hope to see you again in future.

10/10 - 훌륭해요

Avi 님, Adelaide

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Freaking loved it!!
It was wonderful, love the self check in, gives us a sense of privacy. My stay was short but it was a lovely stay at this studio apartment. Fabulous bed. Clean and cozy.
2017년 6월에 3박 숙박함
답변 제공: Brett 님, 2017년 8월 10일
HI Avi, glad you had such a great stay, was a pleasure hosting you.

6/10 - 괜찮아요

房客 님, 客

별로예요: 청결 상태, 숙박 시설 상태 및 시설
廚房好多蟑螂
廚房好多蟑螂,根本不敢用廚房用具,很難想像如此美麗乾淨的澳洲,房間內是這樣多的蟑螂,地下停車埸搖控器很糟,打不開鐵柵,差點無法進出,耽誤時間
답변 제공: Brett 님, 2017년 5월 18일
Thank you so much for notifying us of the cockroach problem, we have since had fumigators out to deal with the issue. We have also made sure that the remote is working correctly to ensure no future delays with access. We appreciate your feedback.

8/10 - 좋아요

John 님, Avalon NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place.
Secure parking with internal access to unit, individual and secure entry from street and most of what is needed in a small unit when away from home. Our stay was 15 days was in Unit 3. We missed not having a dishwasher, oven and cooktop stove though an induction element and microwave are provided. Service from the agent could not have been better in the support and follow-through on Telstra internet issues. Great washing machine and drier which was lucky as the cleaners did not service the unit throughout our stay however being off season and paying a low rate more than made up for any shortfall. A great place to stay.
답변 제공: Brett 님, 2017년 5월 18일
Thanks for your feedback John, we're glad you enjoyed your stay. If you stay with us again and would like a service clean, just let us know and we're more than happy to provide one, there would just be an extra charge involved for that. We hope to see you again.

6/10 - 괜찮아요

Mal 님, Mel

별로예요: 청결 상태
Close to shops
Ok unserviced studio apartment. Room needs fumigation as a lot of cockroach action in kitchen & bathroom. Great underground secure parking right outside back door. Noisey traffic on Canterbury rd. and walls / ceiling pretty thin as well. It's a self check in system so you don't interact with staff unless you want to. ALDI and other shops close by.
답변 제공: Brett 님, 2017년 5월 18일
Hi Mal, thanks so much for your feedback, we are now aware of the cockroach issue in the complex and have since had the premises fumigated to deal with the problem. We appreciate you letting us know .

8/10 - 좋아요

Cookie 님, Adelaide, South Australia

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Nice room a bit far out of city
We only stayed 3 nights but would be great for longer stays as it has a fully equipped kitchen and is quite a good sized room with very secure undercover parking. There was a bit of a lack of info rergarding how to use the parking area and the room is relatively noisy being on the main road but would only be a problem if one was a light sleeper who had trouble with sleep in general. All in all a good experience.

10/10 - 훌륭해요

jo 님, belfast n.ireland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Found box hill studios to be convenient to all you would need as in shops garage eating places main roads post office .apartment clean and well equipped would recommend to anyone.

4/10 - 별로예요

Judy 님, Country Victoria

별로예요: 직원 및 서비스, 객실의 편안함
Disappointing venture
Studio room nice but fridge not working, so they kindly upgraded us to a family apartment, no studio rooms available. Nice apartment but spent 1/2 an hour looking for the TV remote which we found under the sofa cushion. Cleaners should be a little more detailed. Then after going out to dinner returned home to find a giant spider..not nice. The real problem was the beds...so uncomfortable. Hubby slept on top of 6 pillows one night, tried the single the next but was almost crippled with pain. Even resorted to trying to sleep on a chair. We could not have stayed another night, he could hardly move (I wasn't much better) and I'm sure he'd be in hospital if we had.

10/10 - 훌륭해요

Sally

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and comfortable studio apartment
This apartment was convenient, comfortable and within close proximity to many facilities. Would definitely stay here again.
답변 제공: General Manager 님, 2017년 1월 12일
Thank you for your review

8/10 - 좋아요

Ajay 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was on the ground floor next to a busy street, but with the double glazing windows, it was very quiet! Secure undercover car parking - free! Most enjoyable stay!
답변 제공: General Manager 님, 2017년 1월 12일
Thank you Ajay glad you enjoyed your stay.

6/10 - 괜찮아요

Keith 님, Sydney

별로예요: 직원 및 서비스
Too many house rules.We are expected even to take the garbage bins out to the kerb. Very limited wifi usage provided. Main road rather noisy.
답변 제공: General Manager 님, 2017년 1월 12일
Hi Keith thank you for the feedback the bins at this property are taken out and brought back in by our cleaning staff, there should not be any issues with the WIFI it is adsl. If for any reason this doesn't work please contact me and I will fix. Regards Brett

8/10 - 좋아요

vicki 님, victoria aust

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal for the location I needed
Apart from giving me the wrong street no every thing else was great and would rebook in future
답변 제공: Brett 님, 2017년 1월 12일
Hi Vicki, Sorry for any mix up with check in instructions happy it all worked out.

8/10 - 좋아요

Ann 님, QLD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Accessing our room was straight forward and easy. We found the facilities comfortable and pleasant. We would definitely recommend this motel to our friends and will stay again.
답변 제공: Brett 님, 2017년 1월 12일
Thank you for the feedback

4/10 - 별로예요

Aca 님, Hobart

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
May be OK if you have low expectation
The room stinks cigarette, I received no clear information about the parking and the address and the key location should be better explained in the email. The facilities are very basic and old. It was relatively clean, I would not risk to use the kitchen utensils.
답변 제공: Brett 님, 2017년 1월 12일
Hi Aca, Very sorry for the smoke smell unfortunately the guest before you didn't follow our no smoking rules we did our best to remove the smell. I can assure you the property is very clean we offer a basic service it isn't 5 star but the prices are very reasonable for what you get.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Good location
Very convenient location, at walking distance of Box Hill shopping centre and public transport. A few issues at the beginning with the shower but this was fixed when staff were told.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함

10/10 - 훌륭해요

joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
Brilliant place to stay. Close to Box Hill for trains to the CBD. Bus stops very close to the unit. Doncaster has a ginormous shopping mall with restaurants shops and cinema.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the money. Comfy cozy place. I recommend it to you.
답변 제공: Brett 님, 2015년 8월 16일
Thank you for the review glad you enjoyed your stay.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Average
The directions were not very good they said 908 Canterbury Road but it was 910. We had to phone again as we could not find it and because it was on a very busy road the directions need to be exact. The room was miserable because the furniture was so old and out-dated. It needs refurbishing and a coat of paint. However the concept was good and if a bit of money is spent it will be much better.
답변 제공: Brett 님, 2015년 8월 16일
I'm very sorry you did not enjoy your stay the address is 908-916 Canterbury Road so not to confuse anybody reading this 908 is correct. I will pass on the feedback regarding the furniture and paint to the owners. 2 of the 3 have recently had new kitchens and all have new carpet not sure what Studio you stayed in. Again sorry for the unpleasant stay with us.

8/10 - 좋아요

Steve 님, Mildura

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Perfect for my needs
Easy to find room on line, booking and payment quick and easy. A text with instructions to gain access were spot on. The location was perfect for my needs and the undercover / secure parking was excellent.
답변 제공: Brett 님, 2015년 8월 16일
Great review thanks for that glad you enjoyed your stay.