외관

컴포트 인 보즈먼 니어 유니버시티 여행 후기

2.5 out of 5

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 436개" "
평점 8 - 좋아요. 1000개 이용 후기 중 362개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 127개" "
평점 4 - 별로예요. 1000개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 21개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

William

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The 24/7 check in is amazing to have, especially when you just need a place to sleep before a long day of driving through Montana; the rooms were really clean, and the staff were beyond friendly Couldn’t recommend staying here enough
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Miranda

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hot tub not working
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Alexia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
worked well
2024년 3월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 4월 5일
Thanks, Nick -Come see us again!

10/10 - 훌륭해요

Kate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very comfortable.
2024년 4월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 4월 5일
Thanks, Kate - We appreciate you sharing your experience!

10/10 - 훌륭해요

Chase

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice people and shops and food near by
2024년 3월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 4월 1일
Thanks, Chase - We appreciate you sharing your experience with other travelers!

8/10 - 좋아요

Dallas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean, breakfast was fresh, staff were friendly and fast to help.
2024년 3월에 2박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 3월 30일
Thanks, Dallas - we hope you will stay with us again when you're back in Bozeman!

8/10 - 좋아요

Melissa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everything was nice except that the elevator was not working and I was on the 3rd floor.
2024년 3월에 2박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 3월 28일
Thanks for responding, Melissa! We tried to reach every one about the elevator outage - Very sorry we missed you!

10/10 - 훌륭해요

Sherri 님, Colorado Springs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 3월 24일
Thanks, Sherri - We hope you'll come see us again!

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close proximity to airport and MSU
2024년 3월에 4박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 3월 24일
Glad you had a good stay, Jamie!

10/10 - 훌륭해요

Mike

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had the 3 queen bed room. Awesome size. Only issue was it smelled like chlorine one day. It was located by the pool area.
2024년 3월에 3박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 3월 18일
Thanks, Mike - The Team is so glad you had a great stay!

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worked for a night.
2024년 3월에 1박 숙박함
답변 제공: Comfort Inn Team 님, 2024년 4월 4일
Good morning Jason.Thank you for your time writing us a review. It was nice to have you with us. We hope to see you again soon!

2/10 - 너무 별로예요

Jacqueline

단체 여행
별로예요: 직원 및 서비스
The staff cancelled my reservation after they made a mistake. Then told me I had to fix it and after I tried (and failed), the end result was me going to a completely different hotel. The staff refused to acknowledge it was their mistake even though it was very obvious. I will absolutely never go to another comfort inn after that.
2024년 3월에 2박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 3월 12일
Thanks, Jacqueline - When Expedia asks us to cancel a reservation on behalf of a guest, we always do.

10/10 - 훌륭해요

JACQUELINE H

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The toilets are too low for older people it was like sitting on a kids toilet
2024년 3월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 3월 12일
Thanks, Jacqueline - Please request an accessible room when you stay with us again. We want you to be as comfortable as possible!

10/10 - 훌륭해요

Richard

2024년 3월에 1박 숙박함
답변 제공: Comfort Inn Bozeman Team 님, 2024년 4월 4일
Thank you for the beautiful 5 stars, Richard! We are so pleased that you enjoyed your stay with us! Hope to see again soon!

10/10 - 훌륭해요

Devin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Expedia did a TERRIBLE job and did not transmit our reservation to the hotel. I had a confirmation number and my CC was charged but there was no email from Expedia and the hotel was left out to dry. Hotel staff did their very best to rectify an issue that wasn’t their own. Moral of the story: search on Expedia, then book directly with the hotel - they will price match :)
2024년 2월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 2월 28일
Thanks, Devin - We took care of your accommodations because of the negativity of the situation. We do not match Expedia at the property level, but Choice Hotels offers deep discounts for prepaid reservations just like Expedia.

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 2월 26일
Thanks, Scott - We're so happy that you enjoyed your stay!

8/10 - 좋아요

Dan

2024년 2월에 1박 숙박함
답변 제공: Comfort Inn Bozeman Team 님, 2024년 4월 4일
Hello Dan. We would like to thank you for giving us a very nice review! We are glad we were able to make your stay worthwhile and we hope to see you again here with us soon!

4/10 - 별로예요

Kellie 님, Las Vegas

가족 여행
별로예요: 편의 시설/서비스
Although the area was nice, it was very noisy due to being in a busy interesection. I do prefer a clean bed, but they used so much Clorox, not only could I smell it but I had an allergic reaction that had never happened before. Won’t be staying at any Comfort Inn again.
2024년 2월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 2월 14일
We're sorry we did not meet your expectations! I'd like to know if we didn't respond to this report. We are available 24/7 to resolve any issues.

10/10 - 훌륭해요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place
2024년 2월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 2월 10일
We're so glad you enjoyed your stay!

10/10 - 훌륭해요

Monica 님, sun valley

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good location for hockey tournaments! Room is clean, bathroom too small. Parking lot a little bit unsafe because of the Walmart location!
2024년 1월에 2박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 1월 24일
Thanks, Monica -We appreciate the time you took to share your experience. We will share your comments in order to provide a better stay for all guests going forward!

10/10 - 훌륭해요

Kaitlin

2024년 1월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 1월 21일
Thanks, Kaitlin! We are so happy to know you enjoyed your stay and took the time to share your experience!

8/10 - 좋아요

Forrest

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Steve Alley, GM 님, 2024년 1월 9일
Thanks so much for taking the time to share your experience! We hope you will stay with us again when you're back in Bozeman.

6/10 - 괜찮아요

Rafael

2024년 1월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 1월 9일
Thankd for taking the time to share your experience; we will use your evaluation to improve!

8/10 - 좋아요

Bryan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean property. Bed was not good this time.
2023년 12월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 1월 4일
Thanks for sharing your experience, Bryan! We will investigate the room you were in and see if we can find a remedy.

10/10 - 훌륭해요

Carla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 1월 4일
Thanks, Carla!We're so happy that you had a great stay and wanted to share your experience.We trust you wil stay with us again when you're back in Bozeman!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room was comfortable and clean. Shower head needs replacing in room 211
2023년 12월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 2월 26일
Thanks for letting us know - we did!

4/10 - 별로예요

Marci

가족 여행
별로예요: 숙박 시설 상태 및 시설
Tv didn’t work, internet didn’t work. Lamp between beds didn’t work. Hair in one bed. Didn’t look like sheets had been washed. Overall, not a great stay and we will not be back.
2023년 12월에 1박 숙박함
답변 제공: Christine 님, 2024년 1월 1일
Hi Marci.I would like to thank you for taking time to leave us a review. This will help us pay more attention and will help us strive to better the services we provide. We usually have good internet service at the hotel now. I'm sorry it wasn't working well for you when you were here. I also apologize for the amenities in your room. It really was unfortunate... I'm very sorry. I hope there's something we can do to make you change your mind about not coming back in our hotel anymore...Sincerely,Comfort Inn BozemanFront Desk

8/10 - 좋아요

Kirsten

2023년 12월에 1박 숙박함
답변 제공: Comfort Inn Bozeman team 님, 2024년 1월 1일
Good morning Kirsten.Happy New Year from the Comfort Inn Bozeman team!Thank you for a beautiful review! We are glad you liked your stay with us. Hope to see you again soon!

10/10 - 훌륭해요

Graham

2023년 12월에 1박 숙박함
답변 제공: Comfort Inn Bozeman Team 님, 2023년 12월 22일
Good morning Graham!Thank you for taking some of your time in giving us a beautiful review. We are so happy we were able to meet your expectations while you were staying here with us. We look forward to checking you in again in our hotel soon. Happy Holidays!

8/10 - 좋아요

Dorys

2023년 12월에 2박 숙박함
답변 제공: Steve Alley, GM 님, 2023년 12월 20일
Thanks for sharing your rating of our hotel. We hope you will stay with us again when you come back to Bozeman!

10/10 - 훌륭해요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Comfort Inn Bozeman Team 님, 2023년 12월 20일
Hi Kristen!We would like to thank you for taking time to give us a review and also for the beautiful review! we're so happy to know you liked your stay with us and hope to see you again soon!Happy Holidays!

8/10 - 좋아요

Stacey

2023년 12월에 1박 숙박함
답변 제공: Comfort Inn Bozeman Team 님, 2023년 12월 20일
Good afternoon Stacey.We would like to thank you for your time in writing us a wonderful review. Hope to see you again in the near future.Have a joyous holiday season!

6/10 - 괜찮아요

Jim

Coffe not good and hot tub wasn’t working
2023년 12월에 2박 숙박함
답변 제공: Steve Alley, GM 님, 2023년 12월 16일
Thanks for sharing your experience, Jim -Our Hot Tub was working fine, but the ceiling repair above it could not be delayed and happened too suddenly to advertise. We're very sorry to disappoint you!

10/10 - 훌륭해요

Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Comfort Inn Bozeman Team 님, 2023년 12월 12일
Good morning Keith!Thank you very much for taking some of your precious time in writing us a wonderful review. We are so happy you liked your stay with us and that we were able to meet your expectations... our everyday goal for each of our guests. We hope to see you once again here at Comfort Inn Bozeman in the near future. It was a pleasure to have you as our guest!Best regards,

10/10 - 훌륭해요

Tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was awesome. Probably one of the better ones I have slept in with my bad back.
2023년 12월에 2박 숙박함
답변 제공: Steve Alley, GM 님, 2023년 12월 10일
Wow - Thanks, Tim!We really appreciate you sharing your experience; We're delighted that you rested well!When your travels bring you back to Bozeman, we trust you will stay with us again!

6/10 - 괜찮아요

Giselle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I didn't use much of the amenities, the breakfast was average, only thing that was appetizing was the coffee, the gym was tiny, but the front desk people were polite and helpful.
2023년 11월에 2박 숙박함
답변 제공: Steve Alley, GM 님, 2024년 2월 14일
Thanks, Giselle - If you come back to see us again, let me know if you don't see any fresh fruit, name brand cereals and yogurt or fresh hot waffles!

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The breakfast was good, the room clean, and the staff friendly and accomidating. However, the climate control unit was noise making not a very restful sleep.
2023년 11월에 1박 숙박함
답변 제공: Comfort Inn Team 님, 2023년 11월 28일
Good Morning David.Thank you for taking time in giving us a wonderful review! It always makes us feel happy and want to do better for all our guests here at Comfort Inn Bozeman. We're very sorry for the not so restful night you had while you were here. Next time, please don't hesitate to let our Front Desk Team know of your concerns. We will do our best to find a way to make your stay better :)

10/10 - 훌륭해요

Joanna

2023년 11월에 4박 숙박함
답변 제공: Comfort Inn Bozeman Team 님, 2023년 12월 20일
Hello Joanna.We would like to say thank you for taking time in giving us a beautiful review. We're so glad to know that you enjoyed your stay with us and that we were able to meet your expectations. It was our pleasure to have you as guest in our hotel. We hope to see you again soon!Happy Holidays!

10/10 - 훌륭해요

Peter

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious room for the family, indoor warm pool, front desk greeting check-in great, and staff polite greeting happy thanksgiving when we were there.
답변 제공: Christine 님, 2023년 11월 24일
Hi Peter!We're very happy to hear that you liked your stay with us here at Comfort Inn Bozeman! Thank you for the very nice review! Best Regards from the whole Comfort Inn Bozeman team!

4/10 - 별로예요

Heather

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very noisy. You could hear everything in the rooms next door. You could hear everything going on out in the hall. The bathroom had a leak/mold growing above the shower head, it was dirty by the tub/grout. The door to the room had a large gap, so you could hear everything going on outside. I took pictures of the problems. So, if you are planning on sleeping, don't stay at this motel. They had kids running up and down the hall and slamming doors.
2023년 11월에 2박 숙박함
답변 제공: Steve Alley, GM 님, 2023년 11월 20일
Dear Heather, Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Inn Bozeman near University. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding the issues you mentioned. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 - 괜찮아요

Jeff

2023년 11월에 1박 숙박함
답변 제공: Comfort Inn Bozeman Staff 님, 2023년 12월 11일
Hi Jeff!We would like to thank you for taking time in giving us a review. We hope to see you again in the near future. Best regards,

10/10 - 훌륭해요

Terre

연인과의 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room is roomy, clean and very comfortable, best We've stay in in the last couple years. Staff very friendly and helpful. Close to many nice restaurants. We didnt use the popl or hot tub too far from our room Husband is disabled so we didnt try. We will stay here again.
2023년 11월에 1박 숙박함
답변 제공: Christine 님, 2023년 11월 24일
Hello Terre!We're so happy you enjoyed your stay with us and that our team and amenities met your expectations! We apologize for the inconvenience concerning the distance between the health center and your room. We'll do our best next time to be of better service to you and your husband. Thank you for such a sweet review! :)

8/10 - 좋아요

Duane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet serine healthy environment
2023년 11월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2023년 11월 17일
Thanks, Duane - We're glad you enjoyed your stay and trust you will stay with us again when you return to Bozeman!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2023년 11월 10일
Thanks for sharing your experience! We are so happy to know that we served you well and trust that you'll stay with us again when you're back in Bozeman.

8/10 - 좋아요

Tyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2023년 10월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2023년 11월 5일
Thanks, Tyler! The Team at Comfort Inn Bozeman appreciates your review and we will be ready to serve you again when you return to Bozeman.

8/10 - 좋아요

Ketrea

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Accessible but the rooms could be cleaner. I had to clean a few things myself
2023년 10월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2023년 10월 31일
We are sorry to hear that, Ketrea! That's not the sort of experience we strive to provide.

4/10 - 별로예요

Connie

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The owners were very nice. Other staff not so much. Coffee was not available for breakfast and juice machine down.
2023년 9월에 3박 숙박함
답변 제공: Steve Alley, GM 님, 2023년 10월 31일
Hi, Connie - You must have stayed prior to 10/5 and I apologize for any previous deficiencies before I took over! Everything on property is in working order: Internet, Coffee Machine, Juice Machine, Side Doors, Fireplace, etc. We will keep it that way going forward and hope you will give us another chance to serve you when your travels bring you back to Bozeman!

8/10 - 좋아요

Bryant

2023년 10월에 1박 숙박함
답변 제공: Steve Alley, GM 님, 2023년 10월 31일
Thanks for taking the time to share your experience. We hope to serve you again in Bozeman!

8/10 - 좋아요

Karrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property was clean, friendly and affordable.
2023년 10월에 2박 숙박함
답변 제공: Steve Alley, GM 님, 2023년 10월 29일
Thanks for your review, Karrie! We trust you will choose us for your lodging needs when you're back in Bozeman.