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더 브랜신 엔터테인먼트 디스트릭트 여행 후기

2 out of 5
더 브랜신 엔터테인먼트 디스트릭트
3010 Green Mountain Drive, Branson, MO

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 233개 이용 후기 중 100개" "
평점 8 - 좋아요. 233개 이용 후기 중 77개" "
평점 6 - 괜찮아요. 233개 이용 후기 중 25개" "
평점 4 - 별로예요. 233개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 233개 이용 후기 중 17개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

MICHAELLE

Had a simple breakfast and due to only a few guests was even a simpler breakfast the next day. No eggs no meat no help. also o help at desk in late evening or early am. No one at desk
2024년 3월에 3박 숙박함
답변 제공: Tony 님, 2024년 3월 28일
Greetings! I am so sorry you caught us at a bad time. Typically we have a great breakfast and we are fully staffed. We just came off our off season and our help and style is being built back the way all our guests know and love us for. I hope we can try this a second time and do a better job for you.

10/10 - 훌륭해요

Clayton 님, Long Beach

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Tony 님, 2024년 3월 28일
Thank you so much! Please come again soon

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Tony 님, 2024년 3월 28일
Thank you! We hope to see you again soon.

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the wonderful breakfast and the friendliness of the desk staff especially at check in. There are much needed renovations but it is clean and neat. The floor in our second floor room looked like it was replaced but with a very poor outcome. The mattress upgrade is a great idea but it would be well to upgrade the pillows also.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Amber

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although there were some minor details that it appears are being addressed by the owner regarding repairs and maintenance overall the atmosphere, service and safety which are our top priorities were all satisfactory. Would like to mention Lois who serves the breakfast as a very kind individual who made us feel comfortable and clearly is making sure the dining area is clean and the food is well cooked.
2023년 12월에 2박 숙박함
답변 제공: Tony 님, 2023년 12월 29일
Season's Greetings! Yes, we are doing a lot of work to assure our property is safe, clean and comfortable. We look forward to having you back again soon to experience our improvements!

8/10 - 좋아요

Lorene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beds were a little firmer than i like and our window had blinds but no curtain which made our room lighter at night than i like. Overall it was nice and would definitely stay again.
2023년 12월에 3박 숙박함
답변 제공: Tony 님, 2023년 12월 21일
Greetings! I apologize that the blind did not darken things up. There are added curtains that go with the blinds and I am installing those daily. Please come see us again.

8/10 - 좋아요

Ashley N

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was clean and the staff was very friendly!!
2023년 12월에 1박 숙박함
답변 제공: Tony 님, 2023년 12월 21일
Thank you so much! Hope to have you back. Have a great Holiday!

10/10 - 훌륭해요

Keith

2023년 12월에 1박 숙박함

8/10 - 좋아요

Leliane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Tony 님, 2023년 12월 12일
Thank you so much for your feedback! We greatly appreciate your visit and hope to see you again!

8/10 - 좋아요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick weekend get
I was pleasantly surprised with our stay after reading online reviews. We were in one of the renovated rooms. The bed was very comfortable and our room was clean. The bathroom was spacious. We would stay again.
2023년 12월에 2박 숙박함
답변 제공: Tony 님, 2023년 12월 12일
Thank you so much for your feedback! We greatly appreciate your visit and hope to see you again!

10/10 - 훌륭해요

Joan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to our concert/dinner venue. Very good free breakfast.
2023년 12월에 1박 숙박함
답변 제공: Tony 님, 2023년 12월 12일
Thank you so much for your feedback! We greatly appreciate your visit and hope to see you again!

8/10 - 좋아요

Katherine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very pet friendly. No roll away beds, so when it says a King room sleeps 3, they mean all in 1 bed. They happily moved us to a double queen room. Overall satisfied.
2023년 12월에 2박 숙박함
답변 제공: Tony 님, 2023년 12월 12일
Thank you so much for your feedback! Fire code does not allow roll-a-away beds in the rooms We greatly appreciate your visit and hope to see you again!

10/10 - 훌륭해요

Marlena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Tony 님, 2023년 12월 12일
Thank you so much for your feedback! We greatly appreciate your visit and hope to see you again!

10/10 - 훌륭해요

Pamela

가족 여행
Very pleasant check in. Room nice and clean. Bed comfortable.
2023년 12월에 1박 숙박함
답변 제공: Tony 님, 2023년 12월 12일
Thank you so much for your feedback! We greatly appreciate your visit and hope to see you again!

10/10 - 훌륭해요

Blanca

2023년 11월에 1박 숙박함
답변 제공: Tony 님, 2023년 12월 21일
Thank you so much!

6/10 - 괜찮아요

Gerald

반려동물 동반 여행
좋아요: 직원 및 서비스
Nothing
2023년 11월에 4박 숙박함
답변 제공: Tony 님, 2023년 12월 3일
Thank you so much! Hope to have you back soon.

10/10 - 훌륭해요

Cathy

좋아요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Tony 님, 2023년 12월 3일
Thank you so much! Hope to have you back soon.

10/10 - 훌륭해요

Medardo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the moment I walked in, it was a pleasant experience! The young man at the front desk was very kind and answered questions about nearby activities I had! The rooms are clean, the beds are comfy, and the breakfast was delicious, I am so glad we choose this place for our quick stay! We will be back in December, it was our first time in Branson and it left an amazing impression on us! Also a Pizza Hut right next door walking distance and an ice cream shop for a late night treat!
답변 제공: Tony 님, 2023년 12월 3일
Seasons Greetings! Thank you so much! Hope to have you back soon.

8/10 - 좋아요

Karen

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel accept dogs and was extremely convenient to the main strip.
2023년 11월에 1박 숙박함
답변 제공: Tony 님, 2023년 12월 12일
Thank you so much for your feedback! We greatly appreciate your visit and hope to see you again!

10/10 - 훌륭해요

Andrea

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were nice.
2023년 11월에 1박 숙박함
답변 제공: Tony 님, 2023년 12월 3일
We appreciate our team very much! Thank you for your compliments! Hope to have you back soon.

10/10 - 훌륭해요

kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Tony 님, 2023년 11월 21일
Thank you so much! Season's Greetings!

8/10 - 좋아요

Eve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything. Wonderful staff, comfortable and clean. Awesome breakfast.They do need some new windows since seals are broken, so windows are blurred.
2023년 10월에 4박 숙박함
답변 제공: Tony 님, 2023년 10월 31일
Greetings and thank you for your kind words. I do have windows ordered for those blurred ones and I do apologize that all as great except the windows. Rest assured, we are aware of the issue and we are taking proper steps to remedy this issue. We hope to have you back soon

6/10 - 괜찮아요

Shenitta

2023년 10월에 1박 숙박함
답변 제공: Tony 님, 2023년 10월 27일
Greetings! Thank you for your review. I want to be be better than just OK and would love to have the opportunity again soon.

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Tony 님, 2023년 10월 24일
Thank you so much! We hope to have you back soon!

10/10 - 훌륭해요

Robert 님, Rogers

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing fancy, just nice and affordable.
2023년 10월에 2박 숙박함
답변 제공: Tony 님, 2023년 10월 23일
Thank you for your response. We hope our nothing fancy and affordable will have your return. We are constantly upgrading to make this a great place.

10/10 - 훌륭해요

0John

2023년 10월에 1박 숙박함
답변 제공: Tony 님, 2023년 11월 21일
Thank you for your feedback! Season's Greetings!

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice for the price
I was pleasantly surprised! It's a family owned hotel, but they are trying to update everything. It was very clean and the staff was great. I would stay here again.
2023년 10월에 2박 숙박함
답변 제공: Tony 님, 2023년 10월 23일
Greetings! Thank you so much for noticing all our efforts as we continue to improve and be a great property for all to enjoy! Seasons Greetings and Safe Travels!

10/10 - 훌륭해요

Savannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Newly remodeled! Comfy bed! Super friendly staff, especially the breakfast lady! I would love to stay when the pool is open and to enjoy breakfast on the patio by the pool! It looked great out there! We enjoyed our stay!
2023년 10월에 2박 숙박함
답변 제공: Tony 님, 2023년 10월 8일
Thank you so much! Yes, you caught us on a chilly day but the pool is still open and we hope to have you back again soon.

10/10 - 훌륭해요

Cameron

2023년 9월에 1박 숙박함
답변 제공: Tony 님, 2023년 10월 1일
Thank you so much! We hope to have you back again soon!

8/10 - 좋아요

Carissa

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was nice. You can tell it is still being renovated. There was some new mixed with some old. Walls were grey and blue which was new. Floors in the hallways were red and gold which was old. The room we got was fully renovated. Staff was nice. I would probably stay again if I couldn’t done somewhere else to stay.
2023년 9월에 1박 숙박함
답변 제공: Tony 님, 2023년 10월 1일
Greetings! Thank you so much for your visit and we look forward to having you back soon. We want to share our continued upgrades and positive changes for your next visit.

10/10 - 훌륭해요

Kendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a very nice stay. The clerk called a few hours before check in to let me know that we could check in early if we needed to. Everyone was very helpful and the breakfast was yummy.
2023년 9월에 1박 숙박함
답변 제공: Tony 님, 2023년 9월 6일
Thank you so much for taking time to share your experience. We hope to have you back again soon!

8/10 - 좋아요

Edward

2023년 9월에 3박 숙박함
답변 제공: Tony 님, 2023년 10월 1일
Greetings! Thank you so much for your visit and we look forward to having you back soon. We want to share our continued upgrades and positive changes.

10/10 - 훌륭해요

Ashli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One of the best hotels we’ve stayed at. Very clean, comfy beds, staff is nice.
2023년 8월에 3박 숙박함
답변 제공: Tony 님, 2023년 9월 4일
Thank you so much! We really hope to have you back soon.

8/10 - 좋아요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel has been undergoing renovations. Appears as though the renovations are close to complete, but still have finishing touches to complete. Very friendly and helpful staff.
2023년 8월에 2박 숙박함
답변 제공: Tony 님, 2023년 8월 26일
Thank you so much for your visit. We hope to see you again

4/10 - 별로예요

Libby

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property itself is being remodeled (which it definitely needs), the pictures shown are of the upstairs rooms that have been remodled, yet they make everyone still stay n the downstairs rooms which are old, stale, and not nearly as comfortable as what the upstairs rooms seem to be, what I dont understand is that there were 4 guests staying in the entire hotel while I was there, yet no one was staying in the nice new rooms which is what I paid for. It is upsetting to be decieved by pictures of a nice place to spend the night just to arrive and be hustled into a room with old cigarette smelling carpet and wire spring mattress with a bed sheet for a comforter. When making the reservation I asked to check in early and pay a fee if needed, the manager acted like he had so many people staying there, and basically fed me lines, once we arrived & we realized it wasnt true. Overall im disappointed I paid over 100 a night for a place that was a 2 star hotel and ended up leaving early because of it. August 2023 was the time of my stay.
2023년 8월에 2박 숙박함
답변 제공: Tony 님, 2023년 8월 25일
Greetings! Thank you for your feedback. We were installing solar on our roof and we wanted to put our guests in a quiet room on the first floor. The majority of our rooms are in fact renovated. I do apologize you had a poor experience as this is not how we operate. Please give us a second chance to make a better first impression.

8/10 - 좋아요

Tabitha

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
I would stay here again
They are installing solar while we were there and working on updating the beds. Although I thought the beds were very comfortable! We had a pet friendly room. Hotels.com doesn't tell you that there is a pet fee of $25 a day but we paid it anyways. This needs to be updated with Hotels.com. overall the breakfast was very good, the room was clean and pool was very cool to the body. The employees were very pleasant and helpful. I would stay here again.
2023년 8월에 2박 숙박함
답변 제공: Tony 님, 2023년 8월 25일
Thank you so much for being our guest. Unfortunately Hotels.com does not show our detailed pet policy and I will research this to see where I can place this policy as we typically charge for pets as most hotels do. I am happy to share your feedback and we appreciate your business.

10/10 - 훌륭해요

Kenneth 님, St Louis

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful
2023년 8월에 2박 숙박함
답변 제공: Tony 님, 2023년 8월 11일
Thank you so much Kenneth! Hope to see you again soon

10/10 - 훌륭해요

Julliette

It was clean
2023년 8월에 2박 숙박함
답변 제공: Tony 님, 2023년 8월 10일
Thank you so much! We pride ourselves upon cleanliness and we are so happy you witnessed this. We hope to see you again!

6/10 - 괜찮아요

AIMEE N

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
To start off, I will say the older gentleman at the front desk was very kind and helpful. BUT, the pictures online are deceiving. Apparently they are in the process of renovating.... we were not lucky enough to get one of those updated rooms. The renovated areas were decent (lobby, eating area). When we pulled our sheets back, BOTH beds had stains. They did come fix that issue quickly, so I do appreciate that. These next issues weren't necessarily the fault of the hotel, but made the stay kind-of miserable..... They are a "pet-friendly" hotel. There was a very vocal pooch that barked SO much. We could hear every creek & crack of the floor from the room above us, which started around 6am. There were children running and screaming through the hall at 7am. We left our little get-away feeling less than rested.
2023년 8월에 2박 숙박함
답변 제공: Tony 님, 2023년 9월 4일
Greetings! Thank you so selecting us for your visit. We do have a few rooms left to complete with new beds and new flooring. I do apologize you did not receive one of our upgraded rooms during a very busy Labor Day Weekend. Rest assured we want all our guests to sleep and I apologize for the children running around with their pet. Please contact me directly next time you visit Branson and I will make 100% certain you are in the best of hands.

10/10 - 훌륭해요

Edwin

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was nice hotel room everything was just great , wish there was more food in the breakfast area once it was empty
2023년 8월에 2박 숙박함
답변 제공: Tony 님, 2023년 8월 10일
Greetings! Thank you for your visit. We do our very best to make certain our added value of breakfast from 7am-9am is pleasing to all our guests. We also try to maintain comfortable room rates to maintain this costly amenity and I apologize you may have caught the end of this offering.

8/10 - 좋아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great reception
2023년 8월에 3박 숙박함
답변 제공: Tony 님, 2023년 8월 10일
Greetings! Thank you for your visit and we appreciate your business. We hope to see you again soon!

6/10 - 괜찮아요

Jessi

좋아요: 직원 및 서비스
4th and Final Stay
Every day was ice cold showers no matter time of day or night and would run it to try to warm it up to no avail. Had a nasty room and not updated at all. I have stayed here 4 times now. The most recent before this being just a few months ago in April and it wasn't like this. Very disappointed.
2023년 8월에 3박 숙박함
답변 제공: Tony 님, 2023년 8월 7일
We spoke and thank you for your feedback. We went to this room and took note that the handle was tight. It was since resolved and we look forward to having you back soon.

10/10 - 훌륭해요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
I love staying here. This is my second stay here. Everyone on is friendly and accommodating. I recommend staying here.
2023년 7월에 2박 숙박함
답변 제공: Tony 님, 2023년 7월 30일
You are awesome! Thank you for being a layal valued guest. See you soon!

10/10 - 훌륭해요

Daryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Tony 님, 2023년 7월 24일
Thank you so much for your visit and review. We hope to see you again soon.

10/10 - 훌륭해요

Nolan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wry entertaining
2023년 7월에 1박 숙박함
답변 제공: Tony 님, 2023년 7월 27일
Thank you for your review! We hope to see you again soon.

2/10 - 너무 별로예요

Tamara 님, Tacoma

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Our room had a bad order. No one was ever at the front desk, checking in and out was hard. We had to call to get someone to check us out, his name was Ed. Ed was very rude came in cussing that he didn't have time for this sh**.He was very un professional. Most of the staff was friendly a d helpful.
2023년 7월에 3박 숙박함
답변 제공: Tony 님, 2023년 7월 24일
Greetings! Thank you for staying with us. I did get to the bottom of everything and I apologize for any inconveniences we may have caused. You and I spoke and resolved the situation and we hope to have a second chance of making a better impression as this is certainly not how we operate.

6/10 - 괜찮아요

Ester

2023년 7월에 2박 숙박함
답변 제공: Tony 님, 2023년 8월 3일
Thank you so much for visiting us!

8/10 - 좋아요

José

Muy limpio el Hotel las Habitaciones excelentes todo muy limpio y cerca de todo .
2023년 7월에 2박 숙박함
답변 제공: Tony 님, 2023년 7월 15일
Thank you so much!

6/10 - 괜찮아요

Ansley

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Our TV did not work and the shower fluctuated from hot to cold every few minuets. Breakfast was ok. Pool was nice but a little dirty. The updates were decent except for the floor felt like it was sticky whenever walking on it and a huge stain on the carpet in the hallway.
답변 제공: Tony 님, 2023년 7월 12일
Greetings! Thank you for staying with us. I totally apologize that you had a bumpy experience as this is certainly not how we operate. We have addressed your issues and greatly apologize you experienced this over a very busy holiday. It is our goal to deliver great product and services to all our guests. Falling short on these items is not something in our plans and we hope to have a second chance to make a better first impression. Thank you again

8/10 - 좋아요

Robert

가족 여행
좋아요: 직원 및 서비스
Cheap hotel that was pet friendly Our room had a weird smell but other than that it was fine
2023년 7월에 3박 숙박함
답변 제공: Tony 님, 2023년 7월 12일
Greetings! Thank you for visiting us with your pet. I apologize for the possible weird smell. We specially treat our pet friendly rooms with the hope this does not occur and I have re-addressed this important process to our team based on your feedback. We hope to see you again soon and thank you for your important feedback.