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마세리아 투토사 여행 후기

4 out of 5
마세리아 투토사
Contrada Tutosa, Ostuni, BR

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 21개 이용 후기 중 8개" "
평점 8 - 좋아요. 21개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 21개 이용 후기 중 2개" "
평점 4 - 별로예요. 21개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 21개 이용 후기 중 1개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

Francis

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Site très calme au milieu des oliviers. Site bien situé en terme d'accès routier vers des destinations vers le Nord, le Sud et l'ouest des pouilles. Service hôtelier irréprochable. Point à améliorer: équipements sanitaires ( douche) en particulier pression d'eau.
2022년 5월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함

8/10 - 좋아요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was really quiet when we went on holiday .. Perfect for a relaxing break ! Close to a few great restaurants and the beautiful town of Ostuni just 5 km away and the beach 🏖 3 kms away
2021년 9월에 7박 숙박함
답변 제공: Antonia 님, 2021년 10월 4일
Dear Mrs Mary, thank you very much for your positive review of your recent stay at our hotel. It would be a pleasure to welcome you back to our hotel again. Kind Regards

10/10 - 훌륭해요

Domiane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un vrai plaisir !
Excellent point de départ pour visiter la région . Lieu de séjour calme et reposant avec espace, piscine et cadre agréable entre oliviers et palmiers.Accueil sympathique et attentionné.
2019년 6월에 5박 숙박함

8/10 - 좋아요

Henriette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 3박 숙박함

6/10 - 괜찮아요

Alf Nor lin ta 님, KN

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Anlage liegt herrlich inden alten Olivenbäumen
wir bemängeln, dass das Haus im Prinzip geschlossen war. Meine Freunde und wir waren die einzigen Gäste. Die Gatronomie war geschlossen und es gab außerdem Frühstück nichts - weder zu trinken noch zu essen. Das Frühstück entsprach nicht der angebotenen Qualität. Die Angestellten ware sehr freundlich und gaben sich große Mühe einen guten Service zu bieten. Die angebotenen Standard-Zimmer sind für 4 Sterne-Haus zu klein. Wir sind auf Verlangen dann umgezogen in eine bessere Kategorie, welche dann besser und zufriedenstellend war. Am ungemütlichsten war der Frühstücksraum (eine Küche mit 2 Tischen). Das Frühstück selbst entsprach keineswegs int. Niweau. Es gab jeden Tag die selben aufgebackenen Brötchen.
2017년 10월에 7박 숙박함

4/10 - 별로예요

Mike 님, Whitstable UK

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Expedia disappointed my wife and I
Your advert was misleading. It showed rooms with a view through windows. Based on this and with previous experience of hotels whatever grade hotel room choosen it had a door and a window you could look through. Unfortunately the standard room we had booked was a box about 8 foot wide and about 12 foot long which contained a double bed a wardrobe and a toilet and shower cubicle smaller than a telephone box. There was a glass framed door which was the only source of day light so I assume would be classed as a window/door. Certainly ok for a one night stay but certainly not suitable for a 10 day stay which we had booked. Because of this misrepresentation by your advert we had to negotiate an upgrade to a small suite at an extra cost of 20 euros per night. This was a discounted rate of 50% of 40 euro per day extra. This experience certainly put a dampener on our hotel experience. It also was advertised with having a resturant this was closed. We were told was it was out of season. Again a disappointment. This entailed us travelling to 6 km every night to have meal. Again a disappiontment when one felt tired.
답변 제공: Antonia Ayroldi - Masseria Tutosa 님, 2016년 9월 30일
Dear Mr. Shaw, we regret very much that you have not appreciated the stay in our masseria. Anyway, allow us to clarify that you have booked a standard room, that is composed of one door/window on one side and one window on the other side. The room despite being small has got air conditioning, one double bed, one wardrobe, one TV, mini bar, one little boudoir, one safe and one bathroom with shower cabin. We realized that the room was not to your liking, so we proceeded immediately to assign to you a junior suite at a special price. We hope that we will have you again as our guest. We will find a more appropriate arrangement for your needs. Best regards

8/10 - 좋아요

Deni

좋아요: 청결 상태, 직원 및 서비스
schöner Abstecher, wer Ruhe mag
leider zu regnerisch und nur für eine Nacht

8/10 - 좋아요

Francesca 님, Bedford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely, relaxing hotel
This hotel was as beautiful as the pictures suggest; a really calm and tranquil place to stay. The pool is well provisioned with sun loungers and had a lifeguard on the weekend. The room had a fridge and some basic cooking implements, so we were able to make our own lunches after visiting a nearby supermarket. A car really is necessary here, as you are at least 10 minutes from Ostuni, but there are so many gorgeous towns to visit- we tried a new place every day. The room is spacious and the bathroom is lovely- the AC was strong and much appreciated in July/ August. The Wifi didn't work for us, but we were the furthest room from the reception which might be the cause. We also found the bed very firm, which wasn't a huge problem for us but towards the end of our stay it was getting a little uncomfortable. Plenty of pillows and cushions though! Altogether, a really gorgeous hotel, very romantic, very peaceful, but with plenty to do in the surrounding area.

10/10 - 훌륭해요

Claude 님, Beynes - 78 - France

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un très beau cadre
La masseria (ancienne ferme fortifiée) est magnifique et très bien entretenue. Le cadre (les oliviers à perte de vue...) est splendide. Le personnel est charmant. La piscine est belle et l'appartement pour 4/5 personnes spacieux et confortable. Nous y avons passé à 4 (2 adultes et 2 enfants) une semaine de vacances excellente.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Sicher nicht ein 2. Mal !
Swimmingpool war noch nicht instand gestellt worden und konnte nicht benutzt werden (Aufenthalt mitte Mai!), keine Sonnenliegen etc. im Garten vorhanden. Einzig einige Liegestuehle vor dem Zimmer standen zur Verfuegung. Internet funktionierte mit den Iphones icht, und das sei ein bekanntes Problem im Hotel. Warum wird das Problem dann nicht angegangen? Da ich unser Missfallen kundtat musste ich am Schluss sogar im Voraus ! bezahlen - am Tag vor der Abreise. Auch wurde nach einem Problem mit dem Safe unser Zimmer betreten, ohne uns vorher zu informieren, geschweige denn in unserer Anwesenheit. Von 4*-Hotels bin ich eindeutig anderes gewoehnt! Das Fruehstuck musste entweder draussen eingenommen werden (war aber sehr windig), ansonsten in einer Art Besenkammer ohne Fenster und natuerlichem Licht. Einziger positiver Punkt war das Fruehstueck, zwar sehr Klein aber fein mit Hausgemachten Produkten. Die Bedienung beim Fruehstuck war 1A. Aber alles in Allem, Nein, von einer 4-Sterne-Masseria erwarte ich ganz eindeutig etwas anderes. Wuerde ganz sicher nicht mehr dort uebernachten.

8/10 - 좋아요

Helen 님, London

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Beautiful setting; but room a bit dated
The masseria is stunning with a beautiful courtyard, pool and gardens. Would be great for a family! Bikes Availiable for hire too. I would have to say however our room was rather dated, and small but I'm not sure whether there was a choice to upgrade, of which I would have if given the choice Only breakfast was offered, and the lady was very hospitable and accommodating A car is a must

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfekte Tage
Zwischen der hübschen Stadt Ostuni und dem Meer der perfekte Ort zu Entspannen. Schöne Anlage, sehr freundliches Personal, wunderbare Stimmung, vorzügliches Frühstück. Ein Genuss!

10/10 - 훌륭해요

Michele 님, Parma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Masseria situata in posizione ottimale
Masseria Tutosa molta bella. Arrivati circa alle 16.00 ed accolti con cortesia. Abbiamo avuto una camera molto bella ( n 9): grandissima e funzionale. Il tutto perfetto. Dialogo anche con la proprietaria: molto gentile. Colazione abbondante e completa

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
una bella masseria in una posizione strategica
La struttura è molto bella, il parco e la piscina altrettanto. La colazione è servita in una piazzetta veramente suggestiva. La stanza era confortevole e pulita ma un poco piccola. IL giudizio nel complesso è più che buono.

10/10 - 훌륭해요

Rita 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
beautiful oasis of tranquility
This is a fantastic place to stay. I totally recommend it having spent four wonderful nights there. I recommend to see if you can get a poolside view room as the grounds are lovely.

10/10 - 훌륭해요

Gerhard 님, Bayern

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Masseria wunderschön gelegen
Sehr schönes Hotel mit ebenfalls sehr freundlichem und hilfsbereite Personal. Frühstück für italienische Verhältnisse sehr ordentlich. Ist zu empfehlen.

10/10 - 훌륭해요

Brian Jackson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet relaxing stay
Very friendly staff. Lovely setting amid ancient olive trees. The swimming pool was very clean, in a lovely garden area with grass and olive trees. The hotel was a bit isolated, reached by a long driveway, but this meant it was secluded and peaceful. Unfortunately the hotel did not offer meals other than breakfast, so a car was essential for getting to a restaurant for an evening meal. Also, it would have been nice to have had tea/coffee making facilities in the room.

8/10 - 좋아요

Magnus

좋아요: 객실의 편안함
Nice hotell. Friendly staff. However beware of costs for additional services. Breakfast and cleaning of the room is not included in the price. Cleaning and changing if towels and sheets costs 15 €, breakfast 8 € per person. Public beaches are nearby and also a beach club (expensive). Ostuni is the closest town. Very nice. A lot of restaurants. The traffic in Italy is as usual. There are no rules just recommendations ;), but it works.

8/10 - 좋아요

Anton 님, Cattaro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After Spending several days at Tutosa, we've continued exploring the region and spent another ten days in two masseria's. Also about 200 euro per night, but a way less quiet, friendly and none of them don't have such a gorgeous garden. Tutosa is recommended, but wifi works is only on reception.)

10/10 - 훌륭해요

Denise 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very relaxing
We had a very pleasant stay. Staff were courteous and helpful and the breakfast was excellent. I am only sorry that it was not warm enough to use the pool. I would certainly return.