타운홈, 침실 2개 | 전용 주방 | 커피/티 메이커, 전기 주전자, 토스터

서니뱅크 스타 호텔 & 아파트먼트 여행 후기

3.5 out of 5
서니뱅크 스타 호텔 & 아파트먼트
223 Padstow Road, Eight Mile Plains, QLD

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 570개 이용 후기 중 174개" "
평점 8 - 좋아요. 570개 이용 후기 중 265개" "
평점 6 - 괜찮아요. 570개 이용 후기 중 93개" "
평점 4 - 별로예요. 570개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 570개 이용 후기 중 15개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

KIHYUK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2017년 11월에 5박 숙박함
Dear Guest, Thank you for being our guest. We hope you enjoyed your stay. We thrive hard to make our guests stays as good as. Hope to see you again. Kind Regards Sherry

10/10 - 훌륭해요

MOOKYONG 님, Seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Reasonable price and nice place
Reasonable price and nice place

10/10 - 훌륭해요

HEIDI

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay over for one night awaiting surgery at Sunnybank private hospital down the road. Everything was clean tidy and parking was safe and secure. Enjoyable comfy stay Thankyou
2024년 2월에 1박 숙박함
답변 제공: Ash 님, 2024년 2월 26일
Thank you, Heidi, for your valuable feedback. We are pleased to know that you enjoyed your stay with us. Hope to accommodate you again!

8/10 - 좋아요

Jenni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gated property makes you feel safe. Convenient group of shops across the road. Comfortable bed and room
2024년 2월에 2박 숙박함
답변 제공: Sati 님, 2024년 2월 16일
Hi Jenni,Thank you for your positive review. We are happy to hear that you felt safe and comfortable and that our accommodation was of convenience. We hope to see you again soon and thank you for choosing Sunnybank Star!Kind regards,Sunnybank Star Hotel and Apartments

8/10 - 좋아요

Anne

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and generally quiet.
2024년 2월에 4박 숙박함
답변 제공: Sati 님, 2024년 2월 15일
Hi Anne,Thank you for your positive review. We are happy to hear that you enjoyed your stay. We appreciate you supporting Sunnybank Star and we hope to see you again some time soon!Kind regards,Sunnybank Star Hotel and Apartments

6/10 - 괜찮아요

Justin

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 14박 숙박함
답변 제공: Ash 님, 2024년 1월 12일
Thank you for your review, Justin. We hope you enjoyed your nights with us. Feel free to email us your experience with us at info@sunnybankstarhotel.com.au. Sunnybank Star Hotel is always striving to improve for our guest's comfort and value. We hope to accommodate you again!

8/10 - 좋아요

June

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is affordable and the staff are friendly
2024년 1월에 5박 숙박함
답변 제공: Sati 님, 2024년 1월 10일
Hi June,Thank you for your review. We are very happy to hear that you liked staying at Sunnybank Star! We greatly appreciate your kind words and hope to see you again some time soon!Kind regards,Sunnybank Star Hotel and Apartments

8/10 - 좋아요

Gail

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
We were visiting our son in Brisbane and this motel was a perfect location for us. We will definitely be booking here if we can on our next trip to see our son. The place was clean, well serviced and the bed was excellent, and it was at a good price. Lewis B.
2024년 1월에 2박 숙박함
답변 제공: Ingso 님, 2024년 1월 9일
Hi Gail, Glad to hear that you enjoyed your stay. Happy to welcome you back to our hotel. Hope to hear from you soon :)

8/10 - 좋아요

Dudleigh

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Ash 님, 2024년 1월 4일
Thank you for your kind rating, Duleigh. Feel free to email us your stay experience with us. Sunnybank Star is always looking to improve for our guests' comfort. Thank you and we hope to accommodate you again!

10/10 - 훌륭해요

Eter

2023년 12월에 1박 숙박함
답변 제공: Ash 님, 2024년 1월 4일
Thank you for your continuous support, Eter We hope to accommodate you again!

8/10 - 좋아요

Sumukh

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: Ash 님, 2024년 1월 4일
Thank you for your kind rating, Sumukh. Feel free to email us your stay experience with us. Sunnybank Star is always looking for areas to improve and provide the best comfort to our abilities. We hope to accommodate you again!

6/10 - 괜찮아요

Shaye

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Greeted by a lovely lady in reception. The room was outdated and unclean - mould through the shower, window screens pushed out. Pool and area was also unclean; hair all through the pool, clumps of hair on the pool edge, band aides, strapping tape. Woke the next morning to the smell of cigarette, someone was smoking outside of the room. Takeaway options across the road, although limited; the pizza was great!
2023년 12월에 1박 숙박함
답변 제공: Ash 님, 2024년 1월 4일
Thank you for your detailed feeback, Shaye. We are gald our team have welcomed you warmly. Unfortunately, we do have to apologise the cleanliness was not to the standards. Sunnybank Star strives to provide the best service possible to our guests and this is not indicative of that. We apologise for any inconveniences and we will make sure to pass this feedback onto our housekeeping and staff to avoid such incidents in the future. Once again, we are incredibly sorry and thank you for choosing Sunnybank Star.

8/10 - 좋아요

chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Sati 님, 2023년 12월 1일
Hi Chris,Thank you for your review. We are very happy to hear that you enjoyed your stay at Sunnybank Star! Please let us know if there is anything else we can do to improve future stays. We appreciate you supporting our business and hope to see you again soon!Kind regards,Sunnybank Star Hotel and Apartments

10/10 - 훌륭해요

leon

2023년 11월에 2박 숙박함
답변 제공: Ash 님, 2024년 1월 4일
Thank you for your kind rating, Leon. We hope to accommodate you again!

6/10 - 괜찮아요

Lorene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함
답변 제공: Sati 님, 2023년 11월 21일
Hi Lorene,Thank you for your review. Please feel free to let us know if there is anything else we can do to improve. Thank you for choosing Sunnybank Star and we hope to see you again some time soon!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didnt like smoking area. People were a bit noisy standing there talking late at nite, food thrown around the door instead of in bin. Could have slip n fell as i use a walking stick n slower getting out.
2023년 10월에 3박 숙박함
답변 제공: Sati 님, 2023년 10월 31일
Hi Mimi,Thank you for your feedback. We are incredibly sorry that you had to experience that. We were unaware of food being thrown. I will pass this feedback onto our housekeeping staff and management to ensure it does not happen again. Thank you so much for choosing Sunnybank Star and we hope to see you again some time soon!Kind regards,Sunnybank Star Hotel and Apartments Reception

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
There is no house keeping service on weekend and PH.
2023년 10월에 8박 숙박함
답변 제공: Sati 님, 2023년 10월 27일
Hi,Thank you for your review. Yes, unfortunately due to limited staff we do not provide HSKP on weekends and public holidays. However, do provide HSKP Monday to Friday. Thank you for choosing Sunnybank Star and we hope to see you again soon!

6/10 - 괜찮아요

Henry 님, Wellesley St

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 5박 숙박함
답변 제공: Sati 님, 2023년 10월 22일
Hi Henry,Thank you for your feedback. Please let us know if there is anything else we can do to improve stays for future guests. Thank you for choosing Sunnybank Star and we hope to see you again soon!Kind regards,Sunnybank Star Hotel and Apartments Reception

8/10 - 좋아요

Darryn

2023년 9월에 1박 숙박함
답변 제공: Sati 님, 2023년 10월 17일
Hi Darryn,Thank you so much for your review. Please let us know if there is anything else we can do to improve. Thank you for choosing Sunnybank Star and we hope to see you again!Kind regards,SatvirSunnybank Star Hotel and Apartments

10/10 - 훌륭해요

Melky Heince

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great service
Staff very attentive to my needs. Everything as requested.
2023년 9월에 3박 숙박함
답변 제공: Ash 님, 2023년 9월 20일
Hi Melky,Thank you for your kind review. We are delighted to hear that you have enjoyed your stay with us. It is pleasant to hear that our hardwork to accommodate your needs as been appreciated. Thank you and we hope to accommodate you in the coming:)

6/10 - 괜찮아요

Michael

별로예요: 직원 및 서비스
The room was a bit dated, with some cleanliness issues in the bathroom. Unfortunately, I left my laptop in the room and, despite quick notification, the housekeeping couldn't locate it. Lesson learned: always double-check your room before leaving. Staff was polite and responsive, but it's wise to be extra cautious with your belongings during your stay.
2023년 9월에 2박 숙박함
답변 제공: Sati 님, 2023년 9월 18일
Hi Michael,Thank you for taking the time to write this feedback. We apologies if there were any cleanliness issues. Sunnybank Star strives to provide the highest standard of services and this does not seem indicative of that. We will ensure to pass this feedback onto our housekeeping. As for your laptop, we have tried our best to find your belongings however we did not see anything. We will continue our search to find it and let you know if anything changes.Kind regards,Sunnybank Star Hotel and Apartments Reception

8/10 - 좋아요

Ish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is value for the money.
2023년 9월에 1박 숙박함
답변 제공: Sati 님, 2023년 9월 14일
Hi Ish,Thank you for your review. Please let us know if there is anything else we can do to improve. Thank you for choosing Sunnybank Star and we hope to see you again!Kind regards,SatvirSunnybank Star Hotel and Apartments Reception

10/10 - 훌륭해요

Nell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Secure parking and easy access
2023년 9월에 2박 숙박함
답변 제공: Sati 님, 2023년 9월 11일
Hi Nell,Thank you for your amazing review. We are happy to hear that you enjoyed your stay and found our hotel to be secure and convenient for you. Thank you for choosing Sunnybank Star Hotel and Apartments and we look forward to hopefully seeing you again!

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to get into
2023년 9월에 2박 숙박함
답변 제공: Sati 님, 2023년 9월 11일
Hi Timothy,Thank you for your amazing review. We are happy to hear that you enjoyed your stay and found our hotel to be convenient. Thank you for choosing Sunnybank Star Hotel and Apartments and we look forward to hopefully seeing you again!

8/10 - 좋아요

Edwin

2023년 8월에 1박 숙박함
답변 제공: Sati 님, 2023년 9월 11일
Hi Edwin,Thank you for your review. We are happy to hear that you enjoyed your stay. Please let us know if there is anything else we can do to improve. Thank you for choosing Sunnybank Star Hotel and Apartments and we look forward to hopefully seeing you again!

6/10 - 괜찮아요

James

출장 여행
The shower noodle does not have enough water flow and the hot and cold temperatures are difficult to adjust.
2023년 8월에 2박 숙박함
답변 제공: Sati 님, 2023년 8월 10일
Hi James,Thank you for your feedback. We are sorry our showers were not to your liking. We will ensure this feedback is passed onto our management so we can implement improvements for future guests. Thank you for choosing Sunnybank Star Hotel and Apartments.Kind regards,Reception

6/10 - 괜찮아요

Thuy

Staff was friendly and helpful.
2023년 7월에 2박 숙박함
답변 제공: Satvir 님, 2023년 8월 2일
Hi Thuy,Thank you for your feedback. We are happy to hear that you had pleasant interactions with our staff. If you have time, please let us know if there is anything else we can do to improve. Thank you for choosing Sunnybank Star Hotel and Apartments.

6/10 - 괜찮아요

Peter

좋아요: 청결 상태, 직원 및 서비스
Clean enough, not very interesting
2023년 7월에 1박 숙박함
답변 제공: Satvir 님, 2023년 8월 2일
Hi Peter,Thank you for your feedback. If you have time, please let us know if there is anything else we can do to improve.Thank you for choosing Sunnybank Star Hotel and Apartments.

8/10 - 좋아요

Ian

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing to add.
2023년 7월에 1박 숙박함
답변 제공: Satvir 님, 2023년 8월 2일
Hi Ian,Thank you for your review. We are happy to hear that you liked our hotel, we hope to see you again sometime soon! Thank you for choosing Sunnybank Star Hotel and Apartments.

8/10 - 좋아요

bin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Yes
2023년 7월에 2박 숙박함
답변 제공: Chika 님, 2023년 7월 19일
Thank you kind review, our dear guest. We greatly appreciate it and delighted to hear that you enjoyed your stay with us. We hope to welcome you again:) Kind regards, Reception

8/10 - 좋아요

Juan

2023년 6월에 2박 숙박함
답변 제공: Reception 님, 2023년 7월 11일
Hi Juan,Thank you for your reviews. We are happy to hear that you enjoyed your stay with us. Feel free to email us if you wish to share your personal experiences. Thank you and we hope to accommodate you in future!

4/10 - 별로예요

KO TING

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy and have smell in the room.
2023년 6월에 1박 숙박함
답변 제공: Reception 님, 2023년 7월 10일
Hi Ko ting,We are incredibly sorry that the cleanliness was not suitable. Sunnybank Star aims to provide the best service however this is not indicative of that. We will pass this feedback onto our management and housekeeping staff to prevent such occurences happening in the future. As for the noise, please email us if you believe that the nosie was within our control and we shall pass accordingly. Once again, we are incredibly sorry.

4/10 - 별로예요

Karen

연인과의 여행, 출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Initially we were unable to gain entry to our room due to faulty key card and had to call for assistance and replacement card. Then we were woken by a woman trying to gain access to our room in the middle of the night. Then there was a lot of street racing car sounds all night due to being so close to the main road in Room 5. Quite disappointing, but the room itself for fine.
2023년 6월에 1박 숙박함
답변 제공: Sati 님, 2023년 6월 5일
Hi Karen,Thank you for letting us know. We are aware of this situation and are deeply sorry for what happened. This is unacceptable on our part and we will ensure this does not happen again to any future guests. Should you ever decide to stay with us in the future, we will happily provide a 10% discount. We know that this does not change what happened however it is the least we can do.

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would have liked a microwave in room not having to go to laundry room to use a microwave
2023년 6월에 1박 숙박함
답변 제공: Sati 님, 2023년 6월 5일
Hi Michelle,Thank you for staying at Sunnybank Star! No worries, in future please book one of our kitchenette rooms,townhouse or apartment for microwave facilities in your room. We hope to see you again soon!

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very helpful staff. Well lit driveway and security gate made it feel very safe. Clean and comfortable room.
2023년 5월에 1박 숙박함
답변 제공: Ash 님, 2023년 5월 29일
Hi Linda,Thank you for your kind review. We are happy to hear that you have enjoyed your stay from our team service to security. We hope to accommodate you in the future! :)

6/10 - 괜찮아요

Robert

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The secure gated parking was a big plus. Great location and very quiet. Beds and Pillows were good. Shower OK and the place was clean - but very old. The TV was a shocker - 25"? Plus the TV was not visible from bed. AND the TV was hanging off the wall sideways and despite reporting it, they never came to fix it. The units need to be refurbished - and staff improved.
2023년 5월에 2박 숙박함
답변 제공: Sati 님, 2023년 5월 24일
Hi Robert, Thank you for your feedback. We are glad you enjoyed those aspects of your stay however are very sorry to hear about the TV. We will pass this onto management and our staff to ensure there is good communication and that problems such as these do not happen again in the future. Once again, we are incredibly sorry for that and thank you for staying with us at Sunnybank Star!

10/10 - 훌륭해요

ROSS

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it is close to my factory , and is very secure .
2023년 5월에 2박 숙박함
답변 제공: Ash 님, 2023년 5월 23일
Hi Ross,Thank you for your kind review. We are delighted to hear that our security is to the standard. Have a lovely day and we hope to welcome you in the future:)

8/10 - 좋아요

Chi Keung

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A neat and clean room.
2023년 4월에 2박 숙박함
답변 제공: Sati 님, 2023년 5월 7일
Hi Chi,Thank you for your review. We are happy to hear that you liked your stay and hope to see you again soon at Sunnybank Star! Have a great day :)

8/10 - 좋아요

Graeme

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Sati 님, 2023년 5월 24일
Hi Graeme,Thank you for your review. Please let us know if there's anything else we can do to improve. We hope to see you again at Sunnybank Star Hotel and Apartments.

10/10 - 훌륭해요

yusri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 4월에 4박 숙박함
답변 제공: Sati 님, 2023년 5월 1일
Hi Yusri,Thank you for your review and for choosing to stay at Sunnybank Star. We are happy to hear that you enjoyed your stay and hope to see you again soon!

10/10 - 훌륭해요

Mohammad

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 4월에 2박 숙박함
답변 제공: Sati 님, 2023년 5월 1일
Hi Mohammad,Thank you for your review, we greatly appreciate it. We are so happy to hear that you enjoyed your stay and hope to see you again soon at Sunnybank Star!

2/10 - 너무 별로예요

Emily

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Riddled with cockroaches, bathroom floor was dirty - clearly not mopped. Stain on bedding.
2023년 4월에 2박 숙박함
답변 제공: Sati 님, 2023년 5월 1일
Hi Emily,Thank you for your feedback. We are very sorry to hear about your experience. Sunnybank Star strives to provide the best service to our guests however this is not indicative of that. We would love for you to get in contact with us so we can fully understand the experience you had. We will pass this feedback onto our staff. We apologise once again and thank you for staying with us.

8/10 - 좋아요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well kept establishment, neat and tidy.
2023년 4월에 2박 숙박함
답변 제공: Sati 님, 2023년 4월 21일
Hi Stephen,Thank you for your review and kind words. We are happy to hear that you enjoyed your stay. We hope to see you again at Sunnybank Star!

8/10 - 좋아요

Kym

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I found Sunnybank Star Hotel & Apartments suited my needs very well and I'd stay there again should the need arise to stay in that area again.
2023년 4월에 4박 숙박함
답변 제공: Sati 님, 2023년 11월 21일
Hi Kym,Thank you for your review. We are happy to hear that you enjoyed your stay! We hope to see you again some time soon!

8/10 - 좋아요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and tidy. Pool was nice.
2023년 4월에 4박 숙박함
답변 제공: Sati 님, 2023년 4월 18일
Hi Stephanie,Thank you for your review. We are glad to hear you found Sunnybank Star to be clean and tidy, and glad you enjoyed the pool facilities. We hope to see you again at Sunnybank Star!

10/10 - 훌륭해요

Dorothy

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Only the oldness was a step back in time. I reported that the back was off the tv remote, it was not fixed. I complained tgat there was no streaming available like youtube.
2023년 4월에 2박 숙박함
답변 제공: Sati 님, 2023년 4월 18일
Hi Dorothy,Thank you for your feedback. Unfortunately, we don't provide any extra streaming services. We are deeply sorry about the back being off the TV remote. I will pass this feedback onto our housekeeping staff to ensure this does not happen again. Thank you for staying with us at Sunnybank Star and we hope to see you again!

8/10 - 좋아요

Susan

좋아요: 직원 및 서비스
Good area with everything needed for self contained stay. TV’s need to be double checked to ensure all working with battery filled remotes and a few power points coming away from walls. Staff at reception wonderful
2023년 4월에 3박 숙박함
답변 제공: Sati 님, 2023년 4월 10일
Hi Susan, Thank you so much for your review and lovely comments. We will pass the feedback regarding the TVs and powerpoints onto our staff. We hope to see you again at Sunnybank Star Hotel and Apartments!

10/10 - 훌륭해요

Jill 님, Cooroy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy checkin with Sadi who was informative, professional & friendly. Loved that this motel was gated and contained, very clean & well maintained, close to the shopping centre across the road and only a short distance to the motorway. We’ll stay again if required and we’d recommend this property.
2023년 3월에 4박 숙박함
답변 제공: Sati 님, 2023년 4월 10일
Hi Jill,Thank you so much for your lovely review! We greatly appreciate it. We're so glad you enjoyed staying with us and we hope to see you again soon at Sunnybank Star Hotel and Apartments.

8/10 - 좋아요

Allan

2023년 3월에 1박 숙박함
답변 제공: Sati 님, 2023년 4월 10일
Hi Allan,Thank you for the good review, we greatly appreciate it! Please let us know if there's anything else we can do to improve Sunnybank Star for future guests.