Hello,Thank you for your review. We value your feedback, and we're here to address any concerns or suggestions you may have to help improve your experience next time. Please feel free to reach out with more details if you'd like to share any specific feedback.We look forward to having the opportunity to welcome you back in the future.

Dear guest, thank you for your fantastic rating! We're thrilled that you had a flawless experience during your stay at The Pacific Hotel. We appreciate your support and hope to have the pleasure of hosting you again in the future. Warm regards, The Pacific Hotel

Thank you for the terrific feedback, we look forward to welcoming you back soon.

Thanks for the terrific feedback!

Hi Junyeong, thanks so much for taking the time to provide your feedback and we love that you enjoyed the scenery from the Pacific - the parklands are so beautiful!

Thanks for your review Kayne. Our location on Spring Hill offers free public transport to the CBD on weekdays and is right on the doorstep to Roma St Parklands. We hope you were able to make the most of everything terrific at the Pacific and we really appreciate you taking the time to leave a review.

Thank you for your kind words! We're thrilled to hear that you found our front desk staff friendly. Our team works hard to provide a friendly and helpful experience for our guests, and we're delighted to hear that they succeeded during your stay.We hope to welcome you back for another enjoyable stay soon! Warm regards, Alexandra H. Duty Manager

Dear Sarah Thank you for choosing us! We hope to welcome you back for another enjoyable stay soon!

Thank you for taking the time to share your feedback!

Thank you for taking the time to share your feedback!

Thanks for stay with us!

Dear Gail,We're sorry to hear about the issues you encountered during your stay. Your feedback is essential, and we'll address the concerns you've raised to ensure improvements in our services. Please accept our apologies for the inconvenience caused by the closure of our verandah bar and restaurant. We appreciate your understanding and hope to welcome you back for a better experience in the future.Best regards,

Dear Koki, Thank you for stay with us!

Dear Harry,Thank you for sharing your experience. We apologize for the inconvenience with the keycard system and the limited meal availability. We'll address these issues to enhance your future stays.Best regards,

Dear George,Thank you for choosing to stay with us and for sharing your positive experience. We're delighted to hear that you had a pleasant stay. Should you have any suggestions or if there's anything we can do to make your next visit even better, please feel free to reach out. We look forward to welcoming you back soon!Best regards

Dear Manfred,Thank you for your feedback. While we're glad your stay was satisfactory, we always strive to make it exceptional. If you have any specific suggestions on how we can improve, please don't hesitate to share. We value your input and hope to welcome you back for a more memorable experience.Best regards,

Hi Peter, We're thrilled to hear that you had a great recent stay with us! It was our pleasure to accommodate you, and we truly appreciate your kind comments about our staff and check in procedure. We look forward to the opportunity of welcoming you once again in the future! Warm Regards, Alexandra, Duty Manager.

Dear Munim, Thank you for choosing to stay with us! It was our pleasure to accommodate you, and we truly appreciate your kind comments about our staff and convenient location. We look forward to welcoming you again in the future! Warm Regards, Alexandra, Duty Manager.

Dear Murtaza,Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We genuinely appreciate your positive remarks about your overall experience.We sincerely regret your car was damaged. We understand that parking can be challenging at times, especially with the presence of the structural pillars in our car park. Please accept our apologies for the impact this has had on your experience.We do try to prevent disappointment with entrance signage, advising guests about the risk, in addition to online guest reviews. Although we appreciate the car park being narrow to manoeuvre, over the decades the car park has existed most of our guests have preferred reasonably priced parking on premise instead of more expensive options parking a walk away.We understand the frustration you experienced, and we truly empathise with your situation. However, we must clarify that our parking facilities are offered as an additional convenience, and the modest associated fees contribute to the maintenance and security measures in place.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If the parking remains a concern next time you stay, our front office team will assist finding an alternative option for you.Thank you again for your genuine feedback.Best regards,Kenny VRooms Division Manager

Hi Ric,Thank you so much for your great review. It may be hard to believe but our car park is almost 20% cheaper than similar hotels nearby! Great to hear you had a great stay, hopefully we will see you again soon.

Thanks dear Luis for your feedback. We look forward to seeing you again soon! Warm regards. Alexandra Duty Manager