다이닝

만트라 온 에드워드 여행 후기

3.5 out of 5
만트라 온 에드워드
166 Wickham Terrace, Spring Hill, QLD

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 630개 이용 후기 중 344개" "
평점 8 - 좋아요. 630개 이용 후기 중 202개" "
평점 6 - 괜찮아요. 630개 이용 후기 중 57개" "
평점 4 - 별로예요. 630개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 630개 이용 후기 중 8개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

DONGSUB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가족여행
가족여행에최적이었습니다
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

DONGSUB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안한가족여행
좋은위치에있어서가족여행에너무나만족한 여행이었고 스탭들의친절함또한 만족스럽고..청결도좋았습니다..
2019년 7월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
만족합니다.
타운 중심까지 걸어서 10분정도 걸립니다. 룸은 대체로 깨끗한편이며 사용하는데 불편함은 없었습니다. 또 예약할의사가 있습니다.
2019년 2월에 5박 숙박함
답변 제공: Annie Hsieh 님, 2019년 3월 4일
에드워드에 있는만 트 라에서 우리와 함께 체류의 검토에 대 한 감사, 나는 전반적으로 당신이 당신의 체류에 대 한 좋은 가치를 받은 느낌 그리고 그것은 긍정적인 경험 이었다 기쁘게 생각 합니다.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
언덕 위의 불편한 호텔
처음 호텔을 방문할 때 매우 놀랐습니다. 트렁크와 유모차를 밀고 올라가는데 너무 힘든 언덕위에 있더라고요. 그리고 방을 배정받아 들어갔을 때 다시 한번 놀랐습니다. 각종 향신료 냄새가 너무 심해서요. 그리고 그릇과 냄비, 가스렌지(인덕션이 아닙니다), 전기포트의 상태를 보고 경악했죠. 이렇게 더럽고, 관리가 안된곳일 줄은 정말 몰랐어요. 그리고, 정말 방음이 안됩니다. 밤새 옆방에서 문 여닫는 소리, 트렁크 끌고 오가는 소리에 자기 힘들었어요. 절대, 다시는 가고싶지 않고, 권하고 싶지도 않은 곳이에요!!!!
2018년 2월에 1박 숙박함
답변 제공: Kate-Lyn 님, 2018년 3월 15일
검토해 주셔서 감사합니다. 숙박을 즐기지 못해서 죄송합니다. 우리의 부엌에는 가스 렌지 위의 팬이 있습니다. 우리 위치가 당신의 체재에 어울리지 않는 것은 불행한 일입니다. 그러나 우리는 넓은 대중 교통을 피할 수있는 대중 교통 수단을 많이 가지고 있습니다. 저희 호텔이 귀하의 필요를 충족시키지 못해 죄송합니다. 고맙습니다

10/10 - 훌륭해요

MI JEONG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편하게 잘 지내다왔어요.
센트럴 역에서 걸어서 5분거리에 시내중심과도 가깝습니다. 단 오르막에 있어서 좀 힘들었어요. 18층에 배정받았는데 체크인 시간에 상관없이 일찍 들어갔어요. 조망도 너무 좋았고 청소도 잘 되어 있었어요. 저렴한 가격에 가족들과 3일동안 잘 지냈어요. 세탁기 건조기도 다 있어서 머무는 내내 세탁했네요. 사우스뱅크 까지도 쇼핑하면서 걸어가다가 무료페리타고 건너니 그리 멀지 않았어요.
2018년 1월에 3박 숙박함
답변 제공: Kate-Lyn -Front Office Manager 님, 2018년 2월 2일
친애 하는 미 종, 리뷰를 주셔서 감사 합니다. 그것의 위대한 당신은 에드워드에만 트 라에서 숙박을 즐길 우리의 편리한 위치를 귀하의 체류에 적합 읽을 수 있습니다. 우리는 당신이 다음 방문 브리즈번 때 다시 머물 바랍니다. 종류, 케이트-린-프론트 오피스 매니저 안부

10/10 - 훌륭해요

Taerim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
방은 매우 넓고 좋고 깨끗했음. 일주일에 한번 하우스 키핑 해준다고 해서 청소 안할줄 알았는데 하루뒤에 바로 청소 해줬음. 수영장은 생각보다 매우 작음. 수영장보다는 사우나 이용이 가능해서 좋았음. 주차장이 매우 비싸서 걸어서 5분거리 주차장에 따로 세우는것이 나음. 와이파이 안됨. 방안에 세탁기 건조대 다 있어서 빨래할떄 돈 안들어서 좋았음, 음식 조리도구들도 전부 다 있어서 밥 해먹으면 되서 좋음.
2017년 10월에 2박 숙박함

8/10 - 좋아요

donggey's 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
당황스러운 상황~
객실의 시설은 나쁘지 않으나.. 에코시스템이라고해서 객실청소랑 타올교체조차도 따로 페이를 해야 한다는 황당함.. 카드로 보증금 au $150.00을 결재하고나서 체크아웃후 하루에 50불씩 되돌려준다는 상황~ 직원의 불친절.. 언덕위에 위치.. 등등

10/10 - 훌륭해요

sujin 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고!
가격대비 정말 최고였어요! 위치도 좋았구요. 취사시설이 잘 되어있고 세탁기도 이용할수있어서 편하게 이용하다 갔습니다.

10/10 - 훌륭해요

Ohjin

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
객관적인 후기
전체적으로 만족 스러웠지만, 객실 청소 비용, 와이파이 비용 등이 발생하는 것이 아쉬움

10/10 - 훌륭해요

Lee 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치굿
브리즈번공항서 에어포트 트레인 타고 센트럴역 내리면 거의바로 닿는거리.걸을만함.번화가와도 가깝지만 좀 언덕에 있어서 조금 힘듦.위치좋고 주방시설좋고 직원 친절하고 좋았어요

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
좀어처구니없엇음
먹지도않은호텔바차지...밖에나갓다오니냉동실에치킨너겟등장 어처구니없는곳

10/10 - 훌륭해요

damo 님, brisbane

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
good rooms clean and tidy takes a long time to recieve deposit back though
2020년 9월에 1박 숙박함
답변 제공: Annie Hsieh 님, 2020년 9월 8일
Deear Damo, We very much appreciate your comments regarding your stay at the Mantra on Edward - Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Hsieh General Manager

10/10 - 훌륭해요

Sarah

출장 여행
좋아요: 청결 상태, 객실의 편안함
2020년 7월에 2박 숙박함
답변 제공: Annie H 님, 2020년 7월 22일
Dear Sarah, We are delighted you enjoyed your stay at The Mantra on Edward! We greatly value your positive feedback and thank you for the kind compliments of the service you received. We hope to warmly welcome you back again soon. With kind regards, Annie Hsieh, General Manager – Mantra on Edward Brisbane

10/10 - 훌륭해요

실제 이용하신 고객

2020년 6월에 2박 숙박함
답변 제공: Mantra on Edward Team 님, 2020년 6월 27일
Thanks for your great review of your stay with us at Mantra On Edward. We hope to see you back again soon

6/10 - 괜찮아요

Batman 님, Brisbane

가족 여행
Big deck but limited view smelt like mold an cigarettes parking was $35 a day too pricey as town parking was free on the outside of hotel , bond paid and taking days to get it back slow. Doors were locked wen we arrived and treated like we only paid for 1 room wen we paid $500 for 2 nights I thought was pricey aswel so all in all $700 for 2 days. I paid $450 for 2 days at Circle on Cavill Gold coast and it was way better.
2020년 6월에 2박 숙박함
답변 제공: Mantra on Edward Team 님, 2020년 6월 27일
Good Evening, Thank you for taking the time to post a review of your recent stay with us we truly appreciate this feedback as it allows us to improve the facilities and services we offer. I am very sorry to hear that your stay with us did not meet your expectations. The satisfaction of our guests lies at the core of everything that our company, our team and I work towards. Ultimately, exceeding our guest’s expectations is our primary focus and we are very sorry that your experience with us did not reach our goal or indeed your needs. Thank you again for your time and we hope to welcome you back to Mantra On Edward. Kind regards Mantra on Edward Team

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
2020년 6월에 2박 숙박함
답변 제공: Annie H 님, 2020년 6월 13일
Dear Valued Guest, Please allow me to personally thank you very much for filling out our online survey. It is thanks to feedback like yours that we can improve what we do or celebrate if we got it right. I look very much forward having you with us soon again and remain with the warmest greetings, Annie Hsieh General Manager – Mantra on Edward Brisbane

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: Annie H 님, 2020년 3월 4일
Dear Valued Guest, Please allow me to personally thank you very much for filling out our online survey. It is thanks to feedback like yours that we can improve what we do or celebrate if we got it right. I look very much forward having you with us soon again and remain with the warmest greetings, Annie Hsieh General Manager – Mantra on Edward Brisbane

10/10 - 훌륭해요

SallyC 님, Sunshine Coast

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great location in the city. Close to everything. Room was clean tidy and had everything we needed. Views of the city were great.
2020년 2월에 1박 숙박함
답변 제공: Annie H 님, 2020년 3월 4일
Dear Sally, We are delighted you enjoyed your stay at The Mantra on Edward! We greatly value your positive feedback and thank you for the kind compliments of the service you received. We hope to warmly welcome you back again soon. With kind regards, Annie Hsieh, General Manager – Mantra on Edward Brisbane

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Central and convenient good for long term stays and corporate.
2020년 2월에 1박 숙박함
답변 제공: Annie H 님, 2020년 2월 17일
Dear Valued Guest, We are delighted you enjoyed your stay at The Mantra on Edward! We greatly value your positive feedback and thank you for the kind compliments of the service you received. We hope to warmly welcome you back again soon. With kind regards, Annie Hsieh, General Manager – Mantra on Edward Brisbane

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 2박 숙박함
답변 제공: Annie H 님, 2020년 2월 3일
Dear Valued Guest, Please allow me to personally thank you very much for filling out our online survey. It is thanks to feedback like yours that we can improve what we do or celebrate if we got it right. I look very much forward having you with us soon again and remain with the warmest greetings, Annie Hsieh General Manager – Mantra on Edward Brisbane

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 3박 숙박함
답변 제공: Annie H 님, 2020년 1월 24일
Dear Valued Guest, Thank you for taking to time to review your stay at Mantra on Edward. We are glad that you enjoyed your stay with us, and look forward to hopefully seeing you again next time you are in Brisbane. Best Wishes, Annie Hsieh General Manager

4/10 - 별로예요

Brittany 님, Melbourne

아이를 동반한 가족 여행
the Hotel was in poor condition, didn’t look like the photos at all, there was ripped carpet and stains on walls, It didn’t feel clean at all when walked in. Everything was just out dated for the price you pay to stay here, plus there was also a lot of drunk kids running around, wouldn’t say it’s family friendly.
2019년 12월에 1박 숙박함
답변 제공: Annie H 님, 2020년 1월 25일
Dear Brittany, Thank you for taking the time and trouble to complete a survey following your recent stay at The Mantra on Edward Brisbane. In regard to the issues you unfortunately experienced, please know that we will ensure that your thoughts are shared with the colleagues concerned, so that we can urgently rectify the shortfalls in our services. We very much hope we have the pleasure of welcoming you and your family back to The Mantra on Edward in the near future, where I am sure you will find our services much improved. Yours sincerely, Annie Hsieh General Manager – The Mantra on Edward Brisbane

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 2박 숙박함
답변 제공: Annie H 님, 2020년 1월 6일
Dear Valued Guest, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Best Wishes, Annie Hsieh General Manager

8/10 - 좋아요

Mandy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함
답변 제공: Annie H 님, 2020년 1월 6일
Dear Mandy, Thanks for again sharing your comments on your recent stay with us. We value our guest comments and suggestions and yes we certainly do read what our guests say about their experiences with us. We think it is an important part of the overall stay that our valued guests always receive acknowledgement of their feedback contribution to helping us improve our product. Thank you again for sharing your comments and we look forward to again serving you one day when next in Brisbane. Kind Regards, Annie Hsieh General Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the property got kitchen, dishwasher and good size fridge. Lounge with tv good size for family of 4 or 5 Close to shops just 5min walk to Queens Street Mall. Be convenient if there is a cafe or restaurant in the hotel if u don’t feel like going out. Its all good!
2019년 12월에 1박 숙박함
답변 제공: Annie H 님, 2020년 1월 2일
Dear, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Sincerely, Annie Hsieh General Manger

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Annie H 님, 2020년 1월 2일
Dear Valued Guest, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We greatly appreciate your feedback and we are glad you overall enjoyed your stay with us. We look forward to seeing you again one day. Best Wishes, Annie Hsieh General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lady at the front counter was lovely! The hotel was in the perfect location and great value for money
2019년 12월에 1박 숙박함
답변 제공: Annie H 님, 2019년 12월 25일
Dear Valued Guest, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We greatly appreciate your feedback and we are glad you overall enjoyed your stay with us. We look forward to seeing you again one day. Best Wishes, Annie Hsieh General Manager

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 3박 숙박함
답변 제공: Annie H 님, 2019년 12월 25일
Dear Debra We very much appreciate your comments regarding your stay at the Mantra on Edward - Brisbane. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annie Hsieh General Manager

4/10 - 별로예요

Keon Oh

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Annie H 님, 2019년 12월 25일
Thank you for taking the time to post a review of your recent stay with us we truly appreciate this feedback as it allows us to improve the facilities and services we offer. I am very sorry to hear that your stay with us did not meet your expectations. The satisfaction of our guests lies at the core of everything that our company, our team and I work towards. Ultimately, exceeding our guests expectations is our primary focus and we are very sorry that your experience with us did not reach our goal or indeed your needs. Thank you again for your time and we hope to welcome you back to Mantra On Edward. Kind regards Annie Hsieh General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
2019년 12월에 1박 숙박함
답변 제공: Annie H 님, 2019년 12월 20일
Thank you so much for your 5 star review! We are gald you enjoyed your time with us at Mantra on Edward. We hope to see you again soon. Best Wishes, Annie Hsieh General Manager

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were really nice and helpful. There was glass in our room on the floor, the carpet smelt like it was damp. I didn’t realise we had to pay the $200 security deposit on arrival, the parking everyday and the extra cost for a cot. By the time all that money adds up it was a pretty expensive stay for a really disappointing room. Wouldn’t stay again
2019년 12월에 3박 숙박함
답변 제공: Annie H 님, 2019년 12월 17일
Good evening, I am sorry to hear of your experiences with our hotel. Please rest assured that your comments are being passed onto the relevant individuals to ensure that we do not have a repeat experience. In regards to the security deposit and parking expenses, it does state on all websites that we market on of the relevant fees and conditions. All Inner City hotels in Brisbane charge for Parking. We think our rate is positioned well in the market and offers good value however we understand that guests may wish to seek out a better deal themselves. All Mantra Hotels within Brisbane CBD undertake the same practice of a credit card preauthorization of $200. This is in place to guarantee against any charges that may be incurred such as Telephone calls, Car Parking or Food and Beverage services. We hope we get an opportunity to welcome you in the future. Kind Regards, Annie Hsieh General Manager

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
On arrival hit with additional costs- 200 bond for room and 35 for parking. Also asked for 1 queen and 2 singles, found 1 queen and 2 singles pushed together and made into a one bed.
2019년 12월에 1박 숙박함
답변 제공: Annie H 님, 2019년 12월 17일
Dear Valued Guest, Thanks for sharing your view about your recent stay. We value and appreciate our guests sharing their feedback. I have reviewed your reservation and I can confirm that there is certainly information displayed on all websites that our hotel markets on to advise of the required incidental deposit displayed under the Fine Print section. I am sorry that you did not read through the web page completely before making your booking, all Mantra Hotels within Brisbane CBD undertake the same practice of a credit card preauthorization of $200. This is in place to guarantee against any charges that may be incurred such as Telephone calls, Car Parking or Food and Beverage services. In regards to parking, this is a reality of an Inner City hotel as nearly all Brisbane properties charge for Parking. We think our rate is positioned well in the market and offers good value however we understand that guests may wish to seek out a better deal themselves. We are sorry if you had an expectation of free parking however our costs are clearly displayed across all websites that we market into. Thank you again for sharing your comments, and although critical, we still appreciate your feedback. We hope that one day we may be able to restore your faith in us and welcome you back again when next in Brisbane. Kind Regards, Annie Hsieh General Manager

6/10 - 괜찮아요

Ranbir

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함
답변 제공: Annie H 님, 2019년 12월 17일
Good evening, Thank you for taking your time to leave feedback on the Mantra on Edward. We do appreciate it, as is it only through honest feedback that improvements can be made to our hotels operation. Sincerely, Annie Hsieh General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved our stay there and the service was fantastic, the only thing that I couldn’t find was a book in the room that tells you where things are. Other then that it was fantastic.
2019년 12월에 1박 숙박함
답변 제공: Annie H 님, 2019년 12월 17일
Good evening, We are very happy to hear of your recent enjoyable experience at the Mantra on Edward. Unfortunately, our property does not feature a destination guide book, however our staff are able to recommend attractions and restaurants, while also providing maps. We hope to welcome you to the Mantra on Edward again in the near future. Kind Regards, Annie Hsieh General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
Very spacious apartment included a dishwasher and balcony
2019년 12월에 1박 숙박함
답변 제공: Annie H 님, 2019년 12월 14일
Thank you for your 5 out of 5 review! We are thrilled that you enjoyed your time with us. Best Wishes Annie Hsieh General Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the pool, heater wasn't working which was OK for me but not my friend who was lazing rather than swimming. Would recommend you put a clock with a second hand or digital clock down one end the pool. A filled water fountain should be in the swimming area. The water fountain in the gym should be filled - for the 3 days we stayed it was empty. Location to Central Station and all other attractions was super and within easy walking distance. The café adjacent was great, good quality well priced food with lovely service. Reception staff on our departure requires improvement - dour face, your clear to go. May include 'hope you enjoyed your stay'.
2019년 11월에 3박 숙박함
답변 제공: Annie H 님, 2019년 12월 17일
Dear Valued Guest, Thank you for taking your time to leave feedback on your stay at the Mantra on Edward. I am sorry to hear of your experience at departure. Please rest assured that your comments have been passed onto the team to ensure that we improve our service offering. We have also taken note of the water fountain in the gym, and moving forward, will ensure that we will monitor and replace the water fountain more frequently. Our team do agree about the lovely service at the adjacent café, and please rest assured that we have passed on your positive comments to the wonderful staff at the café. Sincerely, Annie Hsieh General Manager

8/10 - 좋아요

Rolf

2019년 11월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함
답변 제공: Annie H 님, 2019년 12월 17일
Dear Valued Guest, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Best Wishes, Annie Hsieh General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location to transport and restaurants is fabulous. The apartment we had had everything. Very quiet. Very helpful staff. I would recommend Mantra On Edward to anyone, to just relax or a busy holiday.
2019년 11월에 2박 숙박함
답변 제공: Annie H 님, 2019년 11월 24일
Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Best Wishes, Annie Hsieh General Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location to the city was excellent with easy access to all the locations, reception service could have been better
2019년 11월에 1박 숙박함
답변 제공: Annie H 님, 2019년 11월 24일
Thanks for again sharing your comments on your recent stay with us. We value our guest comments and suggestions and yes we certainly do read what our guests say about their experiences with us. We think it is an important part of the overall stay that our valued guests always receive acknowledgement of their feedback contribution to helping us improve our product. Thank you again for sharing your comments and we look forward to again serving you one day when next in Brisbane. Kind Regards, Annie Hsieh General Manager

6/10 - 괜찮아요

실제 이용하신 고객

2019년 11월에 1박 숙박함
답변 제공: Annie H 님, 2019년 12월 17일
Good evening, Thank you for your feedback on your recent stay at the Mantra on Edward. We certainly do appreciate you taking the time to leave some feedback. Sincerely, Annie Hsieh General Manager

10/10 - 훌륭해요

Anne Lene Navarsete

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함
답변 제공: Annie H 님, 2019년 12월 17일
Dear Valued Guest, Thanks for again sharing your comments on your recent stay with us. We value our guest comments and suggestions and yes we certainly do read what our guests say about their experiences with us. We think it is an important part of the overall stay that our valued guests always receive acknowledgement of their feedback contribution to helping us improve our product. Thank you again for sharing your comments and we look forward to again serving you one day when next in Brisbane. Kind Regards, Annie Hsieh General Manager

8/10 - 좋아요

R

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very conveniently located. Short walk (3 minutes) to Central Station. 8-10 minute walk to the city, shopping and close to restaurants.
2019년 11월에 1박 숙박함
답변 제공: Tennille N 님, 2019년 12월 1일
Dear R, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Best Wishes, Tennille Neil Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Being Walking distance to most places in CBD made it cheaper to get around
2019년 11월에 5박 숙박함
답변 제공: Annie H 님, 2019년 11월 15일
Thank you for taking the time to give feedback about your stay with us at Mantra on Edward. We are thrilled that you enjoyed our location and our hotel ticked all your boxes. We hope to see you next time you are in Brisbane. Best Wishes, Annie Hsieh General Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 1박 숙박함
답변 제공: Annie H 님, 2019년 12월 17일
Dear, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Best Wishes, Annie Hsieh General Manager

8/10 - 좋아요

Ryan 님, Qld

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff where great and service was excellent.........
2019년 10월에 3박 숙박함
답변 제공: Annie H 님, 2019년 12월 17일
Dear Valued Guest, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We greatly appreciate your feedback and we are glad you overall enjoyed your stay with us. We look forward to seeing you again one day. Best Wishes, Annie Hsieh General Manager

10/10 - 훌륭해요

Josephine

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
My mum and I thoroughly enjoyed our stay at the Mantra on Edward.It was lovely, clean, spacious, in close proximity to central station, and all other public transport.We could come and go whenever we felt like it.It had the comforts of home which was awesome.You could cook your own food, do your own laundry, enjoy overlooking Brisbane during the day but, the view at night was absolutely stunning..The staff didn't bother us at all unless we needed something..Although our room was not a serviced one, it didn't matter, we did our own household chores, something we are quite comfortable with. I would go back to this beautiful hotel again and I'd aslo highly recommend it to anyone...🙂👍🏨
2019년 10월에 6박 숙박함
답변 제공: Annie H 님, 2019년 11월 4일
Dear Josephine, Thanks for taking the time to share your feedback about your recent stay with us at Mantra On Edward. We are thrilled that your stay ticked all the boxes as our team works hard to deliver a great stay experience for our valued guests. We look forward to seeing you again soon. Kind regards, Annie Hsieh, General Manager

4/10 - 별로예요

실제 이용하신 고객

2019년 10월에 2박 숙박함
답변 제공: Annie H 님, 2019년 11월 4일
Thank you for taking the time to rate on your stay with us at Mantra on Edward. I am very sorry to hear that your stay with us did not meet your expectations. The satisfaction of our guests lies at the core of everything that our company, our team and I work towards. Ultimately, exceeding our guests expectations is our primary focus and we are very sorry that your experience with us did not reach our goal or indeed your needs. Thank you again for your time and we hope to welcome you back to Mantra On Edward. Kind regards, Annie Hsieh, General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
酒店附近環境唔錯
間房好大,設施唔錯,近車站,位置方便。 唯酒店附近相對較靜,如夜歸要小心。房間整潔度非常唔錯。 缺點系有D職員處事相對冷漠,優先check in時系無通知下由單人房型upgrade左我去走廊盡頭2房房型,以一個女仔黎講,有咩事真系叫救命都無人聽到,好彩第2日可以換番單人房。
2019년 10월에 2박 숙박함
답변 제공: Annie Hsieh 님, 2019년 10월 19일
Thank you for taking the time to post a review of your recent stay with us we truly appreciate this feedback as it allows us to improve the facilities and services we offer. I am very sorry to hear that your stay with us did not meet your expectations. The satisfaction of our guests lies at the core of everything that our company, our team and I work towards. Ultimately, exceeding our guests expectations is our primary focus and we are very sorry that your experience with us did not reach our goal or indeed your needs. Thank you again for your time and we hope to welcome you back to Mantra On Edward. Kind regards Annie Hsieh General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
房間環境唔錯
間房好大,設施唔錯,近車站,位置方便。 唯酒店附近相對較靜,如夜歸要小心。房間整潔度非常唔錯。 缺點系有D職員處事相對冷漠,優先check in時系無通知下由單人房型upgrade左我去走廊盡頭2房房型,以一個女仔黎講,有咩事真系叫救命都無人聽到,好彩第2日可以換番單人房。
2019년 10월에 1박 숙박함
답변 제공: Annie H 님, 2019년 11월 4일
Thank you for taking the time to tell us about your experience at the Mantra on Edward Brisbane. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Annie Hsieh General Manager