바(숙박 시설 내)

리지스 포티튜드 밸리 여행 후기

4 out of 5
리지스 포티튜드 밸리
601 Gregory Terrace, Bowen Hills, QLD

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1006개 이용 후기 중 689개" "
평점 8 - 좋아요. 1006개 이용 후기 중 246개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 39개" "
평점 4 - 별로예요. 1006개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 5개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

SANGBONG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Kind regards - Catherine 님, 2022년 5월 22일
Hi Sangbong, Thank you for your amazing review. We hope to welcome you back soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Zoe H 님, 2020년 2월 1일
Dear Anonymous, Thanks for the great review. We are pleased you enjoyed the hotel and hope to welcome you back soon. Kind regards, Zoe Harrison Front Office Manager

10/10 - 훌륭해요

Hoyoun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
신규 시설에 정말 관리가 잘되어 있고 깨끗합니다.
2020년 1월에 1박 숙박함
답변 제공: Zoe H 님, 2020년 2월 1일
Dear Anonymous, Thanks for the great review. We are pleased you enjoyed the hotel and hope to welcome you back soon. Kind regards, Zoe Harrison Front Office Manager

2/10 - 너무 별로예요

Daniel

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
Filthy room, rude staff, 1/10
2024년 3월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2024년 3월 16일
Hi Daniel, thank you for taking the time to leave a review. I'm sorry you didn't enjoy your stay with us. I have begun looking into your stay, and I would truly appreciate it if you could reach out to us on 3188 3000 to give us some more information on how we can improve. Please be assured our General Manager is aware of your feedback, and is following the investigation with great interest. Thanks again Daniel, have a lovely day and we will hopefully hear from you soon.

8/10 - 좋아요

Nic

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed at Rydges Fortitude Valley for a night out. It's in a really great location right next to the RNA Showgrounds and walking distance to most clubs and restaurants in the valley. The room was clean and tidy with everything you need for a night away from home. The 1 thing that took points away was the street noise from outside. Skip the buffet breakfast which is pretty basic as far as hotel buffets go. There are plenty of breakfast options within 5 minutes walk from the front door of the hotel.
2024년 3월에 1박 숙박함
답변 제공: Alex, Duty Manager. 님, 2024년 3월 10일
Hi Nic, thank you for taking the time to leave a review. I'm glad you enjoyed your stay with us, and our proximity to the vibrant nightlife of Fortitude Valley. I'm sorry the external noise disturbed you, Bar Gusto hosted a Brazilian party and the noise generated was louder than expected. Please be assured that the management of the Rydges & Bar Gusto will be having talks about it in the coming days. I will pass your feedback about our breakfast offering on to the F&B manager, who will consider it when designing the next menu. Thanks Nic, have a lovely day and we will hopefully see you again soon!

10/10 - 훌륭해요

HOWARD

연인과의 여행
좋아요: 편의 시설/서비스
Excellent room presentation. Easy access to all surrounding areas.lovely bar & restaurant. Easy parking
2024년 3월에 2박 숙박함
답변 제공: Alex, Duty Manager 님, 2024년 3월 6일
Hi Howard, thank you for taking the time to leave a review! I'm glad you enjoyed our bar and restaurant, I passed your feedback on to Fabiano our Restaurant manager and he said to say "Thank you very much!" I really am glad you had such a great stay, and look forward to seeing you again soon!

10/10 - 훌륭해요

Christine

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable!
2024년 2월에 2박 숙박함
답변 제공: Alex, Duty Manager 님, 2024년 3월 9일
Hi Christine, thank you for taking the time to leave a review. I'm glad you enjoyed your time with us, and will pass your review onto our Housekeeping manager. She always loves when someone takes the time to recognize her teams hard work. Thank you again for taking the time to leave a review, and we will hopefully see you again soon!

6/10 - 괜찮아요

Lam Mei Lin

좋아요: 직원 및 서비스
2024년 2월에 6박 숙박함
답변 제공: Sarv 님, 2024년 3월 21일
Dear GuestThank you for taking the time to leave us a review following your recent stay. We appreciate your feedback and value your honest assessment of your experience with us.We're glad to hear that there were aspects of your stay that met your expectations. However, we also acknowledge that there may have been areas where we could have improved to make your experience more enjoyable.Your feedback is important to us, and we will use it to identify areas for enhancement and ensure that we continue to provide the best possible experience for all our guests.We hope to have the opportunity to welcome you back in the future and exceed your expectations.

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very polite staff and convenient for our needs
2024년 1월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2024년 1월 28일
Hi Gary, thank you for taking the time to leave a review. I'm glad you enjoyed your time with us, and our staffs manner. Have a lovely day and we will hopefully see you again soon!

10/10 - 훌륭해요

Pothen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Alex, Duty Manager 님, 2024년 1월 28일
Hi Pothen, thank you for taking the time to leave a review! I'm glad you enjoyed your time with us, and look forward to seeing you again soon. Thanks again Pothen, have a lovely day and see you next time!

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a great place to stay
2024년 1월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2024년 1월 27일
Hi Sandra, thank you for leaving a lovely review! It's always a delight having you with us, and we look forward to seeing you again soon!

10/10 - 훌륭해요

James

2024년 1월에 6박 숙박함
답변 제공: Sarv 님, 2024년 3월 21일
Hi JamesThank you so much for taking the time to share your experience with us! We are thrilled to hear that you had a fantastic stay and that we were able to meet or exceed your expectations.Providing exceptional service and ensuring our guests have a memorable stay is what we strive for, and we are delighted that we succeeded in delivering that for you.Your kind words mean a lot to us, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.KInd Regards- Sarv Singh, Hotel Duty Manager

10/10 - 훌륭해요

JIAJUN

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great and friendly staffs and shorter distance to CBD and more parking options surrounding hotel.
2024년 1월에 8박 숙박함
답변 제공: Alex, Duty Manager 님, 2024년 1월 21일
Hi Jiajun, thank you for taking the time to leave a review! I'm glad you enjoyed your stay here, our location and how good our staff are! Thanks Jiajun, have a lovely day and we will hopefully see you again soon!

8/10 - 좋아요

Hugh

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly staff but fixtures a little tired
2024년 1월에 1박 숙박함
답변 제공: Naveen Pinto 님, 2024년 1월 12일
Dear Hugh,Thank you for your feedback. We appreciate your kind words about our friendly staff. We are committed to continuously improving, and your comments about the fixtures will be taken into consideration. We hope to have the opportunity to welcome you again and provide an even better experience in the future.Kind Regards- Naveen Pinto

10/10 - 훌륭해요

Karen

2024년 1월에 2박 숙박함
답변 제공: a 님, 2024년 1월 31일
Hi Karen, thank you for taking the time to leave a review! I'm glad you enjoyed your stay with us, and look forward to seeing you again soon. Have a lovely night!

6/10 - 괜찮아요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Naveen Pinto 님, 2024년 1월 12일
Dear Ann, Thanks for your feedback. Please reach out to us if you would like to share more details of your recent stay. Hope you will stay with us again in the near future. Kind RegardsNaveen Pinto

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great hotel, just a short walk to the Tivoli venue when you attend concerts... the only issue was I was on the 6th floor and when we walked to our room the hallway had no aircon? It had vents though not turned on?
2024년 1월에 1박 숙박함
답변 제공: Naveen Pinto 님, 2024년 1월 12일
Dear Sandra,Thank you for your feedback. We are glad to hear that you found our hotel to be in a great location for attending concerts at the Tivoli venue. We apologize for the inconvenience you experienced with the lack of air conditioning in the hallway on the 6th floor. Your comment has been noted, and we will address this to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an even more enjoyable stay.Kind RegardsNaveen Pinto

10/10 - 훌륭해요

Anand

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Alex, Duty Manager 님, 2024년 1월 5일
Hi Anand, thank you for taking the time to leave a review. I'm glad you enjoyed your stay with us, and look forward to seeing you again soon. Have a lovely day!

10/10 - 훌륭해요

Narasimha Murthy Chenchu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast could be better
2023년 12월에 4박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 23일
Hi Narasimha, thank you for taking the time to leave a review! I'm glad that you enjoyed your stay with us. If you could spare a few moments to reach out to us by email (or through Expedia) and let us know how the breakfast buffet could be bettered it will help us improve our offering in the future. Thanks Narasimha, have a lovely day and we will hopefully see you again soon!

10/10 - 훌륭해요

Michelle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Seamless, exceptional service from check in to the check out. Will stay again for sure
2023년 12월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 21일
Hi Michelle, thank you for taking the time to leave a review! I'm glad you enjoyed your time with us, and will pass your feedback on to our team! Thanks again Michelle, have a lovely day and we will hopefully see you again soon!

10/10 - 훌륭해요

Tem Mee

2023년 12월에 3박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 19일
Hi Tem Mee, thank you for taking the time to leave a rating! I'm glad you enjoyed your stay here, and look forward to seeing you again soon. Have a great day!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great air con and best bed ever
2023년 12월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 19일
Hi Mark, thank you for taking the time to leave a review! I'm glad you enjoyed your stay here, and out beds! They're actually available online, search "Rydges Dream Bed" for more info. Thanks again Mark, have a lovely day and we will hopefully see you again soon!

8/10 - 좋아요

Sarah

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was so incredibly clean !! Shout out to the cleaners. Breakfast ! Wonderful 😊. Staff at breakfast time - thanku. Checkin - could be better - there was staff around but only one person serving for some time . Looks to be a supervisor came up to the other server but then left again. I feel this could of been better . Carkpark access back to accommodation wasnt explained - first timer to your hotel - this would of helped as it was a bit confusing Overall thankyou
2023년 12월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 19일
Hi Sarah, thank you for taking the time to leave a review. I'm glad you enjoyed your time here so much, especially the breakfast! I'm sorry the check in experience wasn't as smooth as it could have been, I will follow up with the manager on duty at the time and ask them to place a higher importance on the check in experience. Thank you again for taking the time to leave a review, hopefully we will see you again in the near future!

10/10 - 훌륭해요

Linda

연인과의 여행
2023년 12월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 19일
Hi Linda, thank you for taking the time to leave a rating! I'm glad you enjoyed your stay here, and look forward to seeing you again soon. Have a great day!

8/10 - 좋아요

Christine

Clean property good location friendly staff
2023년 12월에 2박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 19일
Hi Christine, thank you for taking the time to leave a review! I'm glad you enjoyed your stay here, and look forward to seeing you again soon. Have a lovely day!

10/10 - 훌륭해요

Leonie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 19일
Hi Leonie, thank you for taking the time to leave a rating! I'm glad you enjoyed your stay here, and look forward to seeing you again soon. Have a great day!

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel highly recommended
Amazing in fact so amazing we booked for another 3 nights and cancelled other hotel(at our cost). Breakfast is outstanding so much choice and healthy options too. Staff are friendly nothing is too much trouble. Pool good with children.
2023년 12월에 3박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 19일
Hi Joanne, thank you so much for your lovely review! I'm glad you enjoyed your time here with us so much! I had breakfast here this morning and ended up needing to go back to sleep off my food coma, it was so good! Thanks again Joanne, have a lovely day and we will hopefully see you again very soon!

10/10 - 훌륭해요

Erik

2023년 11월에 2박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 19일
Hi Erik, thank you for taking the time to leave a rating! I'm glad you enjoyed your stay here, and look forward to seeing you again soon. Have a great day!

10/10 - 훌륭해요

Pieter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was impressed with the cleanliness and modern fit out of the room. Breakfast was fresh and food fantastic.
2023년 12월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 15일
Hi Pieter, thank you for taking the time to leave a review, and for sharing your positive feedback on the cleanliness and modern fit out of our rooms. We are delighted to hear that you enjoyed our fresh breakfast and fantastic food, and will pass that on to the chefs. Thanks again Pieter, have a lovely day and we will see you again soon!

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 9일
Hi Richard, thank you for taking the time to leave a review. I'm glad you enjoyed your time here, and look forward to seeing you again next time!

8/10 - 좋아요

Andrew

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 9일
Hi Andrew, thank you for taking the time to leave a review. I'm glad you enjoyed your time here, and look forward to seeing you again next time!

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
답변 제공: Alex, Duty Manager 님, 2023년 12월 6일
Hi Keith, thank you for taking the time to leave a review. I'm glad you enjoyed your stay, and look forward to seeing you again soon!

4/10 - 별로예요

Kellie-Marie

좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I was disappointed with my stay. I chose Rydges because of the great reputation but it didn’t live up to it. Parking was difficult and had to carry my bags back and forth from a block or so away. Went to order room service and the phone connection was just a gaping hole in the wall. So I had to go down and order but the receptionist just made me feel like I was a burden to her. When the food did arrive it was amazing, so the kitchen should be commended. Just disappointing when I was hoping for a slightly more luxurious stay.
2023년 11월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 3일
Hi Kellie-Marie, thank you for taking the time to leave a review, I'm sorry your experience didn't match our reputation. The parking situation we unfortunately have very limited control over, as we do not own any. The car park next door is a public car park, and we will happily watch luggage for guests whilst they park so they don't need to carry it as far. I'm sorry that was not suggested. I will pass on to our maintenance department the problem with the phone socket, and ask them to make sure its been repaired. I will also track down the person you spoke to at the desk, to give them some instructions on how to interact with guests. I will also pass on the feedback about the food, I'm glad that lived up to your hopes! Thank you again for leaving feedback for us, even though it is disappointing to hear we didn't match our reputation it shows us where we can improve, and helps us make sure we are delivering on our reputation in the future. Next time you are staying in Brisbane please reach out to us so we can show you that our reputation is well deserved. Thanks Kellie-Marie, have a lovely day!

6/10 - 괜찮아요

Brett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property is quite nice, rooms are clean and comfortable but not overly large. Parking is a nightmare if you can’t secure a space in the secure parking under the hotel. This is a public car park, so can fill up.
2023년 11월에 1박 숙박함
답변 제공: Zachary 님, 2023년 12월 3일
Hi Brett, We are happy to see that you enjoyed our hotel and our comfortable rooms! I am sorry to hear you had issues with the parking, it can certainly be difficult when major events are on in the area in terms of getting a parking space however generally this is not too much of an issue outside of events. Thank you for taking the time to write us your review and safe travels in the future!

8/10 - 좋아요

Lean

2023년 11월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 15일
Hi Lean, thank you for taking the time to leave a review! I'm glad you enjoyed your time with us, and look forward to seeing you again soon. Have a great day!

10/10 - 훌륭해요

Megan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for our stay to attend a concert across the road. Staff are friendly, helpful and professional. Enjoyed breakfast there before we checked out. Parking was a bit of a challenge to get but that was the only issue. Would definitely stay there again. Highly recommend.
2023년 11월에 1박 숙박함
답변 제공: Zachary 님, 2023년 11월 27일
Hi Megan, We couldn't agree more regarding our prime location overlooking the Brisbane Showgrounds, it really is the perfect place to stay to see such awesome shows. Understandably parking can be a challenge as we do not own a designated parking garage however I see you still had a great time with special mentions for the staff and breakfast. Thank you so much for writing such a lovely review for us and we cant wait to see you next time!

10/10 - 훌륭해요

Andrew

2023년 11월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 15일
Hi Andrew, thank you for taking the time to leave a review! I'm glad you loved your time here, and am excited to see you again soon. Have a lovely day!

8/10 - 좋아요

Lars-Erik

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Zachary 님, 2023년 11월 27일
Hi Lars! Thank you for leaving us a great review after your stay. We are glad that you had a good stay with us and we hope to see you again soon!

6/10 - 괜찮아요

Olena

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's been by third time staying at this hotel, and frankly it felt like they've dropped the ball. I had to ask three times to adjust my aircon and I only stayed for 2 days. The restaurant was nice but the selection was fairly limited, I'd expect more for how much they charge. Coffee was relatively decent.
2023년 11월에 2박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 11월 20일
Hi Olena, thank you for taking the time to leave a review. I'm sorry about the air conditioning, the maintenance team has standing instructions to reset any room with the settings you had requested back to the default, and unfortunately it was not properly communicated to them that you had requested it. I have instructed the reception team to leave notes for the team asking that it not be adjusted back in the future. I have forwarded your feedback to the Food & Beverages team to take act on. Thanks Olena, have a lovely day and I hope you will reach out to us before your next visit, so we can prove this experience was an exception and not the rule.

10/10 - 훌륭해요

Clem

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 11월 20일
Hi Clem, thank you for taking the time to leave a review! I'm glad you enjoyed your stay with us, and look forward to seeing you again soon. Have a lovely day!

10/10 - 훌륭해요

Francis

2023년 11월에 2박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 12월 4일
Hi Francis, thank you for taking the time to leave a review! I'm glad you enjoyed your time here, and we look forward to seeing you again soon. Have a lovely day!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 11월 18일
Hi James, thank you for taking the time to leave a review. I'm glad you enjoyed your time here, and look forward to seeing you again next time!

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 11월 18일
Hi Tanya, thank you for taking the time to leave a review. I'm glad you enjoyed your time here, and look forward to seeing you again next time!

8/10 - 좋아요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a very convenient location for our needs
2023년 11월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 11월 6일
Hi Chris, thanks for taking the time to leave a review. I'm glad you enjoyed your stay here, and appreciated our location. We have good access for the RBWH, the Tivoli and the Exhibition center, to name just a few locations. Thank you again for taking the time to leave a review, and have a lovely day!

10/10 - 훌륭해요

Joyce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 11월 4일
Hi Joyce, thank you for taking the time to leave a review. I'm glad you enjoyed your stay, and look forward to seeing you again next time you are in Brisbane. Have a lovely day!

4/10 - 별로예요

Melissa

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beds were nice, I rang about our remote control not working and not being able to look at room service menu. I was told someone would come up with batteries for the remote but they never came so i had a room with no TV and no room service which was disappointing.
2023년 10월에 1박 숙박함
답변 제공: Sarv Singh 님, 2023년 11월 1일
Hi Melissa,Thank you for taking time with your feedback in regards to your recent stay at Rydges Fortitude valley. We really do apologize in regards to issues with TV remote as that is not something we aim as in standards when it comes to guest services, we will definitely investigate this further and ensure it is not repeated in future. We do look forward to welcome you again in the near future. Kind Regards-Sarv Singh, Duty Manager

10/10 - 훌륭해요

Summer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay.
Consistently fabulous service (this was my third stay). Hands down the MOST comfortable beds! Hotel, bar, restaurant staff are awesome. Rooms and hotel always clean and welcoming. Pool great. Pre-ordered brekky is a bit expensive at $45pp... and accordingly HUGE. Would prefer an in room pre order for something smaller as I could have easily fed two people with that one meal.
2023년 10월에 4박 숙박함
답변 제공: Sarv Singh 님, 2023년 11월 1일
Hi Summer,Thank you for taking with your feedback in regards to your recent stay at Rydges fortitude valley and we are glad to hear that you always enjoy being here as a return guest and we will ensure that we always match your expectations. We do look forward to welcoming you again in the near future. Kind Regards- Sarv Singh, Hotel Duty Manager

10/10 - 훌륭해요

roger

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Modern facilities and very friendly staff
2023년 10월에 5박 숙박함
답변 제공: Sarv Singh 님, 2023년 11월 1일
Hi Roger,Thank you for taking time with your feedback in regards to your recent stay at Rydges Fortitude Valley and we are glad to hear that you enjoyed your overall stay. We do look forward welcoming you again in the near future. Kind Regards- Sarv Singh, Duty Manager

10/10 - 훌륭해요

Lara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The kindness of the reception and room service staff is what stood out about this property for me because I was staying to visit the hospital and really needed that. Thank you to the lovely staff who work here- your everyday kindness did make a big difference. The restaurant has nice coffee. I didn't eat there as it was nice to walk to other eating venues nearby. I think this place is generally really nice and clean, quiet and safe and has a good atmosphere. I'll just mention that while there is a lift and good accessibility generally, room doors are heavy to open. Also, if managers are reading this- please put the room service menu somewhere obvious in the room... why is it so mysterious? It's on the TV and you dial 6 to order if you are a confused guest reading this. Bye (:
2023년 10월에 2박 숙박함
답변 제공: Sarv Singh 님, 2023년 11월 1일
Hi Lara,Thank you so much the kind words and appreciation of the staff , we always try to achieve that when it comes to Guest satisfaction and experience. In Regards to room service we do have the physical menu copies available for any guests having issues with the app or online ordering which again should have been conveyed to you.We do look forward welcoming you again in the near future.Kind Regards- Sarv Singh, Duty Manager

10/10 - 훌륭해요

Hayley

2023년 10월에 1박 숙박함
답변 제공: Alex, Duty Manager 님, 2023년 11월 18일
Hi Hayley, thank you for taking the time to leave a review. I'm glad you enjoyed your time here, and look forward to seeing you again next time!