내부

그레이트 서던 호텔 브리즈번 여행 후기

3.5 out of 5
그레이트 서던 호텔 브리즈번
103 George Street, Brisbane, QLD

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 297개" "
평점 8 - 좋아요. 1003개 이용 후기 중 386개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 176개" "
평점 4 - 별로예요. 1003개 이용 후기 중 91개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 53개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

hyoryeong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: GSHB 님, 2023년 6월 14일
Thank you for the rating and for staying with us.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The worst stay in Brisbane
The carpark lane is so narrow to go in and move around in the carpark. The elevator is also small and old. Furthermore, the room condition is very old. Especially, the bed is bad. I felt like I was in a prison.
2022년 5월에 4박 숙박함
답변 제공: The Great Southern Hotel Brisbane 님, 2022년 6월 13일
Hello, We appreciate your time in making a review for The Great Southern Hotel Brisbane. Your feedback is much appreciated and will help us to improve our services better. Regards, The Great Southern Hotel Team

10/10 - 훌륭해요

JUNGHWA

2022년 4월에 1박 숙박함
답변 제공: The Great Southern Hotel Brisbane 님, 2022년 4월 19일
Thank you for staying with us. We appreciate you for taking time to send us your feedback.

4/10 - 별로예요

Hyeon kuk

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The service is very good. The front
2021년 3월에 1박 숙박함
답변 제공: Social media 님, 2021년 3월 21일
Hi Hyeon, We are happy you enjoyed our staff service at the Great Southern Hotel. Thank you for your feedback, as it inspires us to continue bringing out the best service to our guests. We hope to see you again at GSH. Sincerely, The Great Southern Hotel Team

10/10 - 훌륭해요

Narae

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
저렴하고 시티랑 가까운곳
20불만 추가하면 오후1시까지 레이트체크아웃 가능.방도 넓은편. 가성비 굳 시설은 하위
2020년 12월에 2박 숙박함
답변 제공: Jamie 님, 2020년 12월 30일
Thank you for taking time to give us a review. We do really appreciate it. We look forward to welcome you again soon.

10/10 - 훌륭해요

Daejin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 4박 숙박함
답변 제공: Jamie 님, 2020년 12월 1일
Thank you for giving us a perfect score. We do really appreciate it. Looking forward to welcome you again soon.

8/10 - 좋아요

JAEIN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 10월에 1박 숙박함
답변 제공: Jamie 님, 2020년 10월 20일
Thank you for your feedback. We do really appreciate it. We are looking forward to welcome you again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋았엉ㅅ
늦은 예약이었는데도 친절하게 응대 해 주시고 깨끗했어요.
2020년 7월에 1박 숙박함

8/10 - 좋아요

Debbie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed 2nights was clean beds were ok, sheets were crispy clean, only downer was no microwave and to much light at night coming through door edging.
2024년 4월에 2박 숙박함
답변 제공: Ashley 님, 2024년 4월 18일
Hi Debbie,  Thank you for taking the time to share your valuable feedback. Please note that all amenities in the room are listed on our website. Regrettably, we do not provide microwaves in our rooms. However, we have one available in the restaurant area for guest use, outside of breakfast hours. We appreciate your understanding and hope to welcome you back soon. Have a good day!

10/10 - 훌륭해요

Danny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location location and location
2024년 4월에 1박 숙박함
답변 제공: Ashley 님, 2024년 4월 15일
Hi Danny, Thank you for giving us a good score and positive feedback about our location. We look forward to welcoming you back again soon. Have a good one!

6/10 - 괜찮아요

Ray

가족 여행
Very uncomfortable bed, could feel every spring in the bed. Breakfast was not worth paying for, should’ve went down the road. Parking was expensive and very hard to get a large car into. Room was very clean but a little noisy. Good location
2024년 4월에 3박 숙박함
답변 제공: Ashley 님, 2024년 4월 12일
Hi Ray, Thank you for choosing to stay with us. We have informed our housekeeping team to examine the bed and replace it if necessary. Our hotel offers a reasonably priced breakfast for only 15 and our overnight parking fee of 30.00 is comparable to those of other parking lots in the Brisbane area. Additionally, due to the location of our property, we have a height restriction of 1.8 meters. Thank you for your understanding, and we look forward to having you back at our hotel soon.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a great stay
2024년 4월에 1박 숙박함
답변 제공: Ashley 님, 2024년 4월 9일
Hi Paul, We are happy to know you had a great time spent here at The Great Southern Hotel Brisbane. This fuels us to maintain our excellent service to all our guests. Our staff would like to extend their thanks too! We are looking forward to seeing you again soon. Have a great one!

4/10 - 별로예요

Alex

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The motel was central for our needs, but we booked a Disabled room and was not given one. The wheelchair couldn't fit in the doorway or into the bathroom.
2024년 4월에 3박 숙박함
답변 제공: Ashley 님, 2024년 4월 8일
Hi Alex, Thank you for choosing to stay with us. Please be informed that we have assigned you to the room you booked, which is a disabled room numbered 608. This room features a handle on the wall in the bathroom and an additional shower chair for your convenience. Our friendly front office team is available 24/7 to assist you with any concerns or needs during your stay. Please do not hesitate to let them know how they can be of assistance to you. Thank you for bringing this to our attention, and we look forward to welcoming you back to our property again.

10/10 - 훌륭해요

Bernard

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Close proximity to the places I wanted to visit.
2024년 3월에 6박 숙박함
답변 제공: Ashley 님, 2024년 4월 3일
Hi Bernard, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

10/10 - 훌륭해요

LEONARD

연인과의 여행
좋아요: 직원 및 서비스
Good
2024년 3월에 1박 숙박함
답변 제공: Ashley 님, 2024년 4월 2일
Hi Leonard, Thank you for the rating and for staying with us. We are excited to see you back on our property. Have a good one!

8/10 - 좋아요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property was in a fantastic location to the CBD and was walking distance to a lot of shops and restaurants. Bathroom was really nice, property could use some updates, but was tidy and clean. Parking was a really bad. Upper lot was closed, and only small vehicles could fit in the basement (our rental car barely got inside without any scratches or dings).
2024년 3월에 1박 숙박함
답변 제공: Ashley 님, 2024년 3월 21일
Hi Michelle, Thank you for the rating and positive feedback about our location. Please be informed that, due to our property's location, we only have a limited number of parking spaces accessible for our guests. There is a height restriction of 1.8 meters, and these spaces are subject to availability. We appreciate your understanding and hope to welcome you back to our hotel soon. Have a wonderful day!

6/10 - 괜찮아요

Manaka

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Wi-Fiが使えなくなった点以外はとてもよかったです
2024년 3월에 3박 숙박함
답변 제공: Ashley 님, 2024년 3월 18일
Hi Manaka, Thank you for sharing your feedback. For a much faster Wi-Fi connection, we recommend the following: Package 1: Free access for 24 hours with unlimited data, speed at 5 Mbps; Package 2: 5.00 for 24 hours with unlimited data, speed at 20 Mbps. We hope this addresses your concern, and we look forward to hosting you again soon!

10/10 - 훌륭해요

Marilyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 1박 숙박함
답변 제공: Ashley 님, 2024년 3월 18일
Hi Marilyn, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

8/10 - 좋아요

Srinivasa Prasad Kodur

출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
n/a
2024년 3월에 3박 숙박함
답변 제공: Ashley 님, 2024년 3월 14일
Hi Srinivasa, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

6/10 - 괜찮아요

Greg

2024년 3월에 2박 숙박함
답변 제공: Ashley 님, 2024년 4월 2일
Hi Greg, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

6/10 - 괜찮아요

Yumi

2024년 3월에 2박 숙박함
답변 제공: Ashley 님, 2024년 4월 2일
Hi Yumi, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

2/10 - 너무 별로예요

Jenny

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Dangerous area, the staff member we sent felt very unsafe
2024년 2월에 1박 숙박함
답변 제공: Ashley 님, 2024년 3월 1일
Hi Jenny, Thank you for choosing to stay with us. We are sorry to hear that you and your staff felt that our location was dangerous and unsafe during your stay. Please know that ensuring the safety and comfort of our guests is our top priority. If you have any concerns during your stay, please do not hesitate to inform our friendly front office staff. They will be more than happy to assist you and make your stay as pleasant as possible.

8/10 - 좋아요

Jaree

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Ashley 님, 2024년 2월 29일
Hi Jaree, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

6/10 - 괜찮아요

Laurinda

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The room was serviceable, but was quite shabby as was the general appearance of the hotel. The curtains didn't close the full way in my room, so some light came in. There wasn't much to dampen any sound, so any loud late comers could be heard clearly. The location is great, and the staff friendly, so a good, low-cost option, if you don't mind the decor and a bit of noise.
2024년 2월에 2박 숙박함
답변 제공: Ashley 님, 2024년 2월 21일
Hi Laurinda, Thank you for taking the time to share your feedback with us. We understand that guests have different opinions. We appreciate your rating and look forward to welcoming you back soon.

10/10 - 훌륭해요

Udah

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and located at the prime area, CBD Brisbane
2024년 2월에 2박 숙박함
답변 제공: Ashley 님, 2024년 2월 19일
Hi Udah, Thank you for choosing to stay with us, and we hope to see you again soon. Have a good day!

4/10 - 별로예요

AKI

별로예요: 청결 상태, 숙박 시설 상태 및 시설
次は泊まらないですね。
2024년 2월에 2박 숙박함
답변 제공: Ashley 님, 2024년 2월 19일
Hi Aki, Thank you for choosing to stay with us. But it seems like your experience left you feeling less than completely satisfied. Please be more specific about the area of our service that you believe needs improvement so we can better serve you. We appreciate your insightful opinions. Have a wonderful day, and once again, thank you!

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean/ right in city/ walk every where/ close to botanical gardens/ river cat/ casino/ Southbank/ 5min walk to queen st mail/ priced right.
2024년 2월에 1박 숙박함
답변 제공: Ashley 님, 2024년 2월 19일
Hi Paul, Thank you for taking the time to share this feedback from your recent stay with us!

8/10 - 좋아요

sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent
2024년 2월에 1박 숙박함
답변 제공: Ashley 님, 2024년 2월 7일
Hi Sean, Thank you for choosing to stay with us and leaving valuable feedback and an amazing rating. We are looking forward to welcoming you back soon. Have a great day!

6/10 - 괜찮아요

Tzuman

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room is dim with very limited of lighting, and very old interior that doesn't smell well too. Pretty noisy from the hallway cuz poor insulations.
2024년 1월에 3박 숙박함
답변 제공: Ashley 님, 2024년 2월 1일
Hi Tzuman, Thank you for your stay and feedback. We understand that guests have different opinions. Our front desk staff is available to assist with any concerns, including noise disturbances. We look forward to your return soon and wish you a great day.

10/10 - 훌륭해요

Joseph

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff, clean room, close to bars and restaurants.
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 29일
Hi Joseph, Thank you for staying with us and sharing your positive feedback about our location. We hope to have you back on our property again. Have a good one!

8/10 - 좋아요

Elissa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like how it isn’t too far from Southbank, restaurants/cafes and shopping.
2024년 1월에 2박 숙박함
답변 제공: Ashley 님, 2024년 1월 29일
Hi Elissa, Thank you for the positive feedback on our location. We are delighted that you were satisfied with your stay, and we look forward to welcoming you back soon. Have a great day!

8/10 - 좋아요

Sumith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Value for money
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 29일
Hi Sumith, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

8/10 - 좋아요

Geoffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 24일
Hi Geoffrey, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

10/10 - 훌륭해요

Dean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Old school large room simple and clean
2024년 1월에 1박 숙박함
답변 제공: Kaye 님, 2024년 1월 18일
Dear Dean,Thanks for sharing your lovely ratings with us and the community. We hope to see you soon!Kind regards,The Great Southern Hotel Management

10/10 - 훌륭해요

Miyuki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Kaye 님, 2024년 1월 19일
Dear Miyuki,Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Kind regards,KayeThe Great Southern Hotel Management

8/10 - 좋아요

Kevin

출장 여행
좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 22일
Hi Kevin, Thank you for the rating and positive feedback about our location. We see it as a sign of your satisfaction, and we look forward to having you visit our property once more. We hope you have an amazing day!

8/10 - 좋아요

BARRY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
WE were there for such a short time, but everything was fine and the staff were pleasant and helpful.
2024년 1월에 1박 숙박함
답변 제공: Kaye 님, 2024년 1월 15일
Dear Barry,We appreciate your choice to stay with us and for sharing your thoughts through a 4/5 rating. Your feedback is important to us, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience. Kind regards,KayeThe Great Southern Hotel Management

8/10 - 좋아요

Jimmy

연인과의 여행
좋아요: 편의 시설/서비스
The room was shed but clean. The reception staff were excellent.
2024년 1월에 1박 숙박함
답변 제공: Kaye 님, 2024년 1월 15일
Dear Jimmy,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!Kind regards,KayeThe Great Southern Hotel Management

6/10 - 괜찮아요

Indrek

2024년 1월에 4박 숙박함
답변 제공: Kaye 님, 2024년 1월 15일
Dear Indrek, We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!Kind regards,KayeThe Great Southern Hotel Management

8/10 - 좋아요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: kaye 님, 2024년 1월 15일
Dear Jason, Thank you for choosing to stay with us and for sharing your positive experience. Your 4/5 rating means a lot to us, and we're thrilled to know that you had a pleasant stay. We're always striving for perfection, and we appreciate your feedback. Should you have any suggestions for improvement, please feel free to share. We hope to welcome you back soon!Kind regards,Kaye The Great Southern Hotel Management

6/10 - 괜찮아요

Anthea

좋아요: 직원 및 서비스, 편의 시설/서비스
The service was fine. But on the second day I could not get back to my room, had to see the reception to activate my keys before I could get back in. I stayed for three days two night, but got 3 tea bags, and were not enough body wash for two days, (Enough for one day). The room temperature was set elsewhere, could not do any adjustment as it was so hot. No fresh air in the small room. Hear the construction drill in the afternoon. Other than that the location was good. Walking distance to the Queen Street mall. It's alright, not the best.
2024년 1월에 2박 숙박함
답변 제공: Ashley 님, 2024년 1월 12일
Hi Anthea, Thank you for sharing your feedback. Please be informed that a key card sometimes will not work if the guest puts it inside the wallet or mobile phone. For additional amenities, you can request them from our front office team, who are available 24/7. The maintenance team fixed the air conditioner in your room permanently. All noisy work is scheduled for business hours. Notices are on all booking platforms to try and advise guests in advance of booking. We appreciate your understanding and patience in this matter and hope to see you again soon, especially after our renovations. Have a great day!

8/10 - 좋아요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 11일
Hi Nicole, Thank you for the rating and for choosing to stay with us. We see it as a sign of your satisfaction and look forward to having you visit our property once more. We hope you have an amazing day!

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Huge comfortable beds
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 10일
Hi Barbara, Thank you for the rating and for choosing to stay with us. We see it as a sign of your satisfaction and look forward to having you visit our property once more. Have a good day!

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good location .Noisy due to building work being carried out above our room.An average hotel that could benefit from a new refit.
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 10일
Hi Michael, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. We hope to see you again soon, especially after our renovations are complete. Have a great one!

10/10 - 훌륭해요

Marlene

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was ok. Staff were lovely but we found heap of stuff under the the bed
2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 9일
Hi Marlene, Thank you for the positive feedback on our location and staff. We are delighted that you were satisfied with your stay, and we look forward to welcoming you back soon. Have a great day!

2/10 - 너무 별로예요

Jake

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cockroach in toilet. Windows don’t close. Close too centre is the only benefit but spend the extra money and get a decent hotel
2023년 12월에 2박 숙박함
답변 제공: Ashley 님, 2024년 1월 10일
Hi Jake, Thank you for your feedback and for choosing to stay with us. We are taking your issue seriously and will raise it with our duty manager. We have the best management practices and pest control protocols in place to ensure guest comfort and safety. We are installing window coverings in bathrooms to prevent insects from entering, including your room. Our friendly front office team is available 24/7 to address your concerns. We look forward to welcoming you back soon. Have a great day!

10/10 - 훌륭해요

Paul

2024년 1월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 9일
Hi Paul, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

8/10 - 좋아요

Niklas

2024년 1월에 3박 숙박함
답변 제공: Ashley 님, 2024년 1월 9일
Hi Niklas, Thank you for the rating and for staying with us. We look forward to seeing you back on our property. Have an amazing one!

8/10 - 좋아요

Karl

좋아요: 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Ashley 님, 2024년 1월 9일
Hi Karl, Thank you for the rating and for staying with us. We hope to have the pleasure of seeing you again soon. Have an amazing day!

10/10 - 훌륭해요

Barton

2023년 12월에 1박 숙박함
답변 제공: Ashley 님, 2024년 1월 24일
Hi Barton, Thank you for the rating and for choosing to stay with us. We see it as a sign of your satisfaction and look forward to having you visit our property once more. Have a great day!