실내 수영장

하버 호텔 브리스톨 여행 후기

4 out of 5
하버 호텔 브리스톨
53-55 Corn St, Bristol, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 757개 이용 후기 중 402개" "
평점 8 - 좋아요. 757개 이용 후기 중 203개" "
평점 6 - 괜찮아요. 757개 이용 후기 중 75개" "
평점 4 - 별로예요. 757개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 757개 이용 후기 중 29개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

Yongho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
후기
방이나 조식 식당이 훌륭했음. 수영복 준비가 안되어 스파 이용을 못한 건 아쉬움. 조식이 가격 대비 부실함
2018년 1월에 2박 숙박함
답변 제공: Andrea 님, 2018년 2월 9일
Dear Guest, Thank your for your feedback. We hope to welcome you soon. Best Regards Andrea Guida Reception Manager

10/10 - 훌륭해요

James

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall great experience
2024년 3월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 4월 6일
Good afternoon, thank you for this lovely review! We're glad you enjoyed your stay with us, and we hope to welcome you back in the future :).Kind regards,Tjasa S.Reception team

6/10 - 괜찮아요

Zoe

2024년 3월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 11일
Good evening Zoe,Thank you for your feedback.We hope in the future to get the higher score.See you soon!

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 11일
Good evening Ryan,Thank you so much for such a positive review!We hope to welcome you back in a near future!

10/10 - 훌륭해요

LISA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 11일
Good evening Lisa,We are amazingly happy with your review!I am super glad that we achieve you expectations.We hope to welcome you back!

10/10 - 훌륭해요

Louise

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Beautiful rooms, hotel and spa. Had a very enjoyable stay.
2024년 3월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 3월 12일
Good afternoon, thank you so much for this lovely review! I am glad to hear that you enjoyed your stay with us and we hope to see you again in the future.Kind regards,Reception team

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 11일
Good evening Ryan,We very much appreciate our review!Hope to welcome you back soon!Kind regards,

10/10 - 훌륭해요

Rhys

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 11일
Good evening Rhys,That's a great score you gave us!I will make sure to share it with the team.We hope to see you again soon!Kind regards,

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel in a great location for shopping theatre and restaurants and bars, all within 5/10 minutes walk. Spa facilities were good although with very low ceilings, which felt a bit claustrophobic. Our twin room was lovely, not huge but had everything we needed with very comfortable beds.
2024년 2월에 1박 숙박함
답변 제공: Johanna 님, 2024년 3월 5일
Good afternoon Debra,Thank you very much for your positive review.We are very lucky to be on a central spot in Bristol. With such a unique building as this our cozy Spa is not the biggest but hopefully you found it relaxing.We look forward to seeing you back at the Bristol Harbour Hotel sometime soon.Kind regards,

10/10 - 훌륭해요

Bryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly and helpful Staff. Beautiful Hotel and Spa facilities. Restaurant food was superb too.
2024년 2월에 1박 숙박함
답변 제공: Johanna 님, 2024년 3월 5일
Good afternoon Bryan,Thank you for your kind words and we're very happy to hear you enjoyed both the SPA and the food.We look forward to seeing you back at the Bristol Harbour Hotel soon.Kind regards,

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 11일
Good evening Larry,We are amazed by you score to us!We hope to welcome you once again!Kind regards,

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 11일
Good evening George,We are very glad with the high score you have given to us!Thank you so much and we hope to welcome you back soon!Kind regards,

10/10 - 훌륭해요

Ryan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel in the heart of Bristol’s Old Town.
2024년 2월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 11일
Thank you for your review and rating! hope to see you again in the future.Kindest Regards,Reception team

10/10 - 훌륭해요

Margaret

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were upgraded which was very nice. Rooms very good but safe deposit box out of reach for someone 5ft2ins otherwise excellent. There were two issues the difficulty accessing the hotel because of pedestrian area. There was no separate bar/lounge to sit and have a drink we had to use part of dining room. Would definitely stay there again. Staff were very good
2024년 2월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 2월 11일
Thank you for taking the time to leave a review! We'll look forward to seeing you again in the future.Kind Regards,Reception team

8/10 - 좋아요

Carey

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 6일
Thank you for leaving a review.

4/10 - 별로예요

Sehr

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Carol 님, 2024년 4월 11일
Good evening Sehr,We deeply apologize if we did not reach you expectations!We wish to have another opportunity to make it super right for you!Kind regards,

6/10 - 괜찮아요

Urmila

It’s not worth to money.
2024년 1월에 1박 숙박함
답변 제공: Carol 님, 2024년 3월 5일
Good afternoon Urmila,Thank you for sharing your thoughts, I would like to know more about it. Please write me an email on Bristol@harbourhotels.co.ukKind regards,

2/10 - 너무 별로예요

Rachel

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I was really shocked and disappointed by my stay at this hotel. I had often looked at it and thought how lovely it looked, the room I got certainly was not. The expectation I had based on the photos was a small but functional room with a splash of colour and a window. The reality was a small bland white room that the bed (two singles of differing heights smooshed together) just fits into. There is a tv but i really don't think they make them that small any more, and the robes are small, worn with frayed edges. The bed is situated below a heavily wooden blinded piece of coated glass, you can't see out and air has no danger of getting in! Through the night it doesn't get dark because of the light right outside and it is noisy (from goodness knows what), yet morning comes and you get minimal natural light from the coated windows and thick wooden planks. The drains in the bathroom stink, so you don't have to worry about not getting late check out because you will want to get out as soon as you can. The bathroom itself wouldn't be too bad if it was cleaned, get a bit of mould magic on that grouting! The toiletries are not the white company products pictured on the site but the big reusable bottles of unknown brand caged in, with crusty bits on the output spouts and hairs on the bottles themselves, just vile! As you make your hasty escape in the morning be careful to avoid the room service trays that have been sat on the floor for at least 12 hours. In summary ... not good!
2024년 1월에 1박 숙박함
답변 제공: Carol 님, 2024년 1월 23일
Good morning Rachel,I am very frustrated to see such a low review, thank you very much for your constructive feedback. We will for sure improve the mentioned points and hope to welcome you back in the future.Warmest regards,Reception Manager

8/10 - 좋아요

Marino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amenities and location were great. Bed was very comfy too. The room I was in had single glazing and was cold and my room was not serviced on the first day. But, I would stay again.
2024년 1월에 3박 숙박함
답변 제공: Reception Team 님, 2024년 2월 20일
Good afternoon Marino,Thank you so much for your feedback! I'm sorry to hear about your room, we will make sure to improve on that for any future visits. Glad to see that you enjoyed your stay and we hope to welcome you back in the future.Kind regards,Reception team

8/10 - 좋아요

Rajan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 6일
Thank you for your review.

2/10 - 너무 별로예요

Sabitha

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not recommend - not a good stay
Terrible stay, the heating/aircon system was so loud all night I could barely sleep. Booked the hotel for 3 nights but checked out after the first due to this. Also, the decor is very old and the room small.
2024년 1월에 3박 숙박함
답변 제공: Reception Team 님, 2024년 2월 20일
Good afternoon Sabitha,I'm sorry to hear that you did not have a pleasant stay with us. I appreciate this feedback and thank you for letting us know about the issues we could improve on. We will make sure to reflect on this feedback and hope to provide a better experience for any future visits.Kind regards,Reception team

10/10 - 훌륭해요

Paul

2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 6일
Thank you for leaving a review.

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Good hotel in a good location. The Spa was a massive bonus as was the breakfast. Will stay again
2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 6일
Thank you for taking the time to write a review! We are glad to hear you enjoyed your stay.

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 6일
Thank you for this rating!

8/10 - 좋아요

Paige

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 6일
Thank you for leaving a review.

6/10 - 괜찮아요

Harriet

가족 여행
좋아요: 편의 시설/서비스
On the plus side, great location and comfortable room. On the minus, it was impossible to turn off the heating inside so very hot overnight, and a terrible smell in the corridor outside (this was just one small bit of corridor mostly it smelt ok!). Also we booked through Expedia, where a lot is made of the 'full service spa' but it is less obvious that an additional charge is payable to use it.. yes it is in the small print (I see now) but in the spirit of transparent pricing perhaps this could be made a bit more visible? Otherwise, a good enough stay at the last-minute rate we paid.. but I wouldn't want to pay much more!
2024년 1월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 20일
Good afternoon Harriet,Thank you for your feedback! I'm glad to hear you liked your room and enjoyed your stay with us. Thank you for sharing these issues with us, we will make sure to take them into account in order to improve the overall experience for any future visits.Kind regards,Reception team

2/10 - 너무 별로예요

Andrea

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
If you stay at this hotel you will need to take ear plugs as you will not get any sleep, The bars and restaurants around the hotel are serviced during the night. That means that between the hours of midnight and 6am you will hear beer barrels being collected/delivered, the nerve jarring sound of of glass bottles being tipped into recyling bins, then emptied again when the council turn up to take them away, and constant refuse collections. Apparently due to limited access restrictions on Corn Street and surrounding roads, these deliveries and collections all take place during the night. It is a shame because the hotel is in a prime location for exploring Bristol and the harbour. The hotel itself is aware of the noise issues but there is nothing they can do about it, Other than install triple glazing, which is unlikely, they can only offer their apologies to guests for the noise pollution.
2023년 12월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 2월 22일
Good evening Andrea,Thank you for the feedback! I apologize that your stay with us wasn't as enjoyable due to the noise. If you wish to further address these issues, please feel free to email us to let us know how we can improve for any future stays.Kind regards,Reception team

10/10 - 훌륭해요

Michal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ability to get directly down to Spa in flip-flops is a plus. There is a cosy cocktail bar at the back for guests. Good restaurants and a lively market close by. Our room was some 6 meters high, but the layout was a bit odd. The large bathroom was a plus. Sadly A/C was a bit too loud so we had to switch it off for the night. The room had a minibar, hairdryer, safe, flip-flops, kettle, coffee maker, bathrobes, towels, a flask of gin. The bed was super comfortable.
2023년 12월에 3박 숙박함
답변 제공: Reception 님, 2023년 12월 29일
Thank you for taking the time to write a review! We are so glad you enjoyed your stay and had a relaxing time. We hope to see you again in the near future. Kind regards,Reception

6/10 - 괜찮아요

Christina

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Ok
Hotel layout is a bit strange —- lots of different staircases, turns and service elevator to get to our room. Would not be very doable for older guests. The reception team was amazing. However upon check out, only 1 receptionist was working which seemed unfair to her. Seems like it advertised itself to be slightly more upscale than it is. Room itself was fine, comfy bed…but somehow it felt more like a B&B atmosphere in terms of attention to detail and customer experience. Getting to and from my room I had to walk through either a restaurant or a ballroom….then a maze of stairs and lifts…. This is not a big deal, but…it wasn’t relaxing or comfortable. We ordered in delivery - would have happily tipped staff to bring it up to the room - but only 1 receptionist was working and there was no one else around. So I had to do the maze…in my pjs and bathrobe to get it…. Not bad, but not great. It was decent enough for what we paid, but I expected more and likely won’t stay there again.
2023년 12월에 1박 숙박함
답변 제공: Reception 님, 2023년 12월 29일
Hi There,Thank you so much for taking the time to write a review! We are very lucky with the staff, and we let them know of the good work they are doing. I appreciate your honest feedback regarding the hotel layout. We used to be two old banks and now are a boutique hotel, keeping with the architecture and history of the building. We hope that you do decide to stay with us again in the future.Kind regards,Reception

10/10 - 훌륭해요

graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
one night in Bristol
The Hotel is in a excellent location so you can walk to a lot of places. Carla on the front desk is great and helpful. Will stay here again.
2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 2월 19일
Good afternoon Graham,Thank you so much for this lovely feedback! We hope to welcome you back in the near future.Kind regards,Reception team

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태
답변 제공: Reception Team 님, 2024년 2월 6일
Thank you for the 5* rating.

10/10 - 훌륭해요

J

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Free room upgrade when we arrived, staff very welcoming. Room was just perfect very clean. Bed was comfortable. Very well designed room to make you feel welcome. Overly very satisfied and would book again
2023년 12월에 1박 숙박함
답변 제공: Reception 님, 2023년 12월 10일
Thank you Danielle for the positive review. We are happy to hear that you were pleased with the room and the staff, as this is something we pride ourselves on.we do hope you come and visit us again. - Harbour reception team

10/10 - 훌륭해요

Jerry

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Reception Team 님, 2023년 11월 29일
Thank-you Jerry, We hope to welcome you back in the future!

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, upgraded as we’d just got married! Staff were lovely and super friendly!
2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 29일
Thank-you Jessica! We hope to welcome you back in the future :)

8/10 - 좋아요

rosemary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food was excellent. It was perfect for having a pre-theatre meal and walking to Hippodrome. The Spa was perfect for relaxing.
2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 24일
Hi Rosemary, We are happy to hear you enjoyed your stay. We hope to welcome you back in the future!

10/10 - 훌륭해요

Raymond

2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 24일
Thank you for leaving us a review! We hope to welcome you back in the future.

10/10 - 훌륭해요

Blake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great spot
Great hotel! Room was awesome, huge comfortable bed, great spacious layout, shower was great. Building is lovely and the spa is in the old vaults of the bank very cool!
2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 21일
Hi Blake,We are delighted to hear you enjoyed your stay with us. We hope to welcome you back soon!

10/10 - 훌륭해요

Adrian

2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 13일
Hi Adrian, Thank you for your review. We hope to welcome you back in the future!

6/10 - 괜찮아요

Elaine

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 10일
thank-you for leaving a review! We appreciate your feedback.

10/10 - 훌륭해요

Rachel

2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 12월 1일
Thank you Rachel! We hope to welcome you back in the future.

4/10 - 별로예요

Tom

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
For £260 a night I expected more. Room wasn’t in great condition and staring to look a little worn down, not particularly clean either. It was ground floor by the street and it was so noisy. People going out, bins being emptied, deliveries in morning. I understand that it’s a listed building but there is definitely steps you could take to eliminate noise (sound proof secondary glazing, noise stop wall system) nothing that will effect the listing on the building). Paid another £10 pp on top to use the pool facilities, would’ve been nice if that was included. Other than having to pay extra I can’t complain about the pool/spa as I really enjoyed it. Breakfast is more again on top. Spending over £300 total for a single night I didn’t feel as if it was anywhere close to worth it. As I travel for a job I feel this gives me a good insight value for money when staying in hotels. In my experience I’d say that stay should have been £150-180 a night. Good points - is the location is good, spa was lovely and having an ironing board/iron already in the room is a bonus. This was a personal trip and I wouldn’t return if I’m paying for it myself again.
2023년 11월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 11월 8일
Hi Tom,We are sorry to hear about your most recent stay with us. We appreciate your feedback and suggestions as we are always looking to improve.

4/10 - 별로예요

Agnieszka

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Booby prize room not worth the money
Terrible stay in a room that should not be offered to guests. Behind the kitchen on the ground floor. Windows were covered in opaque treatment so very little light. Air con unit out side widow kept me awake, then the banging from the kitchen. Room is so small there was no space for an armchair, only a small conference chair at the desk. Will not be risking staying at this hotel again.
2023년 10월에 1박 숙박함
답변 제공: Paola 님, 2023년 11월 5일
Dear Agnieszka,Thank you for your feedback following your recent stay.We are very sorry to read that you were unhappy with your Standard room. With us being a listed building the layout of the hotel is very unique and our standard rooms are the smallest available in our hotel.We will investigate the source of the banging noise you mentioned, as this rooms is not situated next to our kitchen we believe it was coming from outside. We hope to welcome you back in the future, where you can explore the variety of room types we offer. We are confident that you will have a much more enjoyable experience with us.Kind Regards,Paola

4/10 - 별로예요

Anita

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Room was very cramped
2023년 10월에 2박 숙박함
답변 제공: Paola 님, 2023년 11월 3일
Dear Anita,Thank you for taking the time to send us your review. We are sorry that your experience was not near what you expected it to be. As a grade 2 listed building all of our rooms are very unique in their size and shape, we are sorry that you found yours to be small. We hope you will return in the future so we can show you how good the hotel can be. Kind regards, Paola

10/10 - 훌륭해요

Graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Paola 님, 2023년 11월 3일
Dear Graham,Thank you for your kind review and for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.Kind regards,Paola

8/10 - 좋아요

Leighann

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Reception 님, 2023년 10월 27일
Thank you so much for your kind reviewWe value your stay at the Bristol Harbour Hotel and hope to see you again in future

10/10 - 훌륭해요

Les

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Apart from having to pay for spa visit all Ok
2023년 10월에 1박 숙박함
답변 제공: Reception 님, 2023년 10월 23일
Many thanks; we value your stay with us at the Bristol Harbor Hotel. We hope to see you again!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Reception 님, 2023년 10월 23일
Thank youWe 're so pleased you enjoyed your stayWe hope you'll stay again soon!

2/10 - 너무 별로예요

Susan

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Reception Team 님, 2023년 10월 12일
Hi Susan, Sorry to hear you didn't have a great experience. Let us know if there's anything we can improve on in the future!