Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Henning,Thank you for choosing to spend Christmas in Bristol and for taking the time to share your experience with us. We hope the holiday season brought joy and memorable moments during your stay.We would love to hear more about your time in Bristol and any specific highlights or aspects of your visit that stood out to you. Your feedback is valuable to us as we continuously strive to enhance the experiences of our guests.If there's anything you'd like to share or if there are ways we can make your future stays even more enjoyable, please don't hesitate to reach out. We appreciate your patronage and hope to have the pleasure of hosting you again in the future.Wishing you a wonderful year ahead!

Dear Robert,Thank you for taking the time to share your feedback with us! We're thrilled to hear that the room layout was well-suited for your family of five. Providing comfortable and accommodating spaces for our guests is a top priority, and we're delighted to know that the room arrangement met your needs.If there are any specific features or aspects of the room layout that stood out to you and contributed to a positive experience, we would love to hear more about it. Your insights help us continually improve and tailor our offerings to meet the needs of our valued guests.We appreciate your choosing to stay with us and look forward to the possibility of welcoming you and your family back in the future. If there's anything we can do to make your next visit even more enjoyable, please feel free to let us know.

Dear Shaney,Thank you for taking the time to share such a positive and detailed review of your recent stay with us! We are thrilled to hear that you enjoyed your experience on the 7th floor and found the room to be lovely, modern, and clean. It's wonderful to know that the good-sized balcony added to your overall comfort.Our team is genuinely grateful for your kind words about the staff. We take pride in providing helpful and friendly service, and it's rewarding to hear that our efforts contributed to your positive experience. We will be sure to pass on your compliments to the team.We are delighted that you also enjoyed the food at our hotel. Creating a memorable culinary experience is a priority for us, and we're pleased to know that our offerings met your expectations.It's fantastic that you found our hotel to be fabulous, and we appreciate your mention of our onsite parking, especially in the city center—a convenience we aim to provide for our guests.Thank you for choosing to stay with us, and we look forward to the pleasure of welcoming you back on your next visit. If there's anything specific you loved about your stay or any suggestions you have for us, please don't hesitate to share.Warm regards,Arnab Majumder

Dear Lai,Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you may have experienced during your stay.Your feedback is crucial to us, and we take maintenance concerns seriously. We will promptly investigate the issues you've mentioned to ensure they are addressed and resolved. Our goal is to provide a comfortable and enjoyable experience for all our guests, and we regret that we fell short in this instance.If you could provide more specific details about the maintenance issues you encountered or contact our front desk directly, it would greatly assist us in addressing the issues promptly.We appreciate your understanding and the opportunity to improve. Thank you for choosing our hotel, and we hope to have the chance to welcome you back with an improved experience.

Dear Adam,Thank you for taking the time to share your positive experience with us! We are delighted to hear that your stay was perfect for your needs, and we appreciate your kind words.It's wonderful to know that there was nothing to fault during your visit, and we are thrilled to have left a positive impression. We would be honored to welcome you back if you find yourself in the area again. Our team is committed to providing excellent service, and we look forward to the opportunity to host you on another occasion.Thank you for choosing our hotel, and we can't wait to have you as our guest again.

Dear Abram,Thank you so much for taking the time to share your experience with us! We are delighted to hear that you found our staff to be friendly and helpful, and that your room met your expectations for cleanliness. Providing a positive and comfortable stay for our guests is our top priority, and it's always rewarding to receive feedback like yours.We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future. If there's anything specific that stood out to you or any suggestions you may have for improvement, we'd love to hear them.Thank you again for choosing Holiday Inn and for sharing your positive experience.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,Thank you for taking the time to share your experience with us. We're thrilled to hear that our hotel's location proved convenient for your airport and city connections. Being close to both the bus station and city center is indeed a strategic advantage, and we're delighted it contributed to your overall satisfaction.It's wonderful to know that you found our accommodations quiet and comfortable. We strive to create a peaceful environment for our guests to ensure a restful stay. Additionally, we're pleased that you enjoyed our buffet breakfast. Our team takes pride in offering a diverse and tasty selection to start your day right.Your positive feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you particularly enjoyed or if you have any suggestions for improvement, please feel free to share them with us.Thank you once again for choosing to stay with us.

Dear Jasmine,Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a great stay and that our staff were able to assist you effectively. Providing excellent service is our priority, and we're delighted that our team's efforts contributed to your positive experience.It's also fantastic to know that you found our parking facilities convenient. We understand that ease of parking is an important aspect of a comfortable stay, and we're glad we could meet your expectations in this regard.We appreciate your kind words and your choice to stay with us. If there's anything specific that stood out to you or any additional feedback you'd like to share, we'd love to hear it.We look forward to the pleasure of welcoming you back on your next visit.

Dear Janey,Thank you so much for your incredibly positive review! We are overjoyed to hear that our staff made your stay memorable with their welcoming, helpful, and friendly service. It's heartening to know that you found our hospitality to be a standout experience, especially given your unique perspective.We appreciate your compliments on the cleanliness of the hotel, the fabulous breakfast, and the diverse options in our bar. Providing a comfortable and enjoyable environment for our guests is our utmost priority, and your feedback reaffirms that we are on the right track.We're honored that you would choose to stay with us again and would be delighted to welcome you back in a heartbeat! If there's anything specific you would like to mention or if you have any suggestions for improvement, please feel free to share.Thank you for choosing us, and we look forward to hosting you again in the future.

Dear June,Thank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you appreciated our great location and enjoyed the breakfast offerings. Your feedback is invaluable to us.We also appreciate your honesty regarding the furniture. We understand the importance of a comfortable and up-to-date environment, and we take your comments seriously. We are continually working on improvements, and your insights will certainly help guide our efforts.We're glad that, overall, you found the rooms to be decent. If you have any specific suggestions on how we can enhance your experience further, please don't hesitate to share them with us.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.

Dear MIng,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our restaurant and reception services.We're sorry to hear about the issues you encountered with the washroom amenities in your room. Your comments about the insufficient tissue paper and the broken makeup mirror are concerning, and we apologize for any inconvenience caused. Please be assured that we take these matters seriously, and we will address them promptly to ensure a more seamless experience for our guests.We appreciate your understanding and are grateful for your overall positive perspective. If there's anything specific you would like us to address or improve upon, please feel free to provide more details.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future.

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Dear Paul,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the hotel itself great and that the on-site parking was useful for you.We also appreciate your candor regarding the surrounding area. While we strive to create a safe and welcoming environment within our hotel, we understand that external factors can impact the overall experience. Your feedback is valuable, and we will share your concerns with the appropriate teams.We continually work to enhance our guests' experiences, and we hope that the positive aspects of your stay outweighed any challenges you may have encountered. If there's anything more you'd like to share or if there are specific areas where we can improve, please feel free to reach out.Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the future.Best regards,

Dear Paul,Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced during your stay. Your comments are valuable to us, and we appreciate your honesty.We regret that the room change did not meet your expectations and that you found the fittings and sofa bed to be subpar. Please rest assured that we take your concerns seriously, and we will address these issues promptly to improve the overall quality of our accommodations.On a positive note, we are pleased to hear that you found our service to be professional and friendly. Our team strives to provide excellent service, and it's heartening to know that their efforts were recognized.We're also glad that you enjoyed our breakfast. Your feedback encourages us to continue delivering high-quality dining experiences.We apologize again for any inconvenience caused and appreciate your understanding. If there's anything specific you would like us to address or if you have further suggestions, please don't hesitate to reach out.Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.Best regards,

Dear Arica,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed our breakfast. Our team works hard to provide a delightful and satisfying dining experience for our guests, and it's wonderful to know that our efforts resonated with you.If you have any specific favorites or suggestions for how we can make your next breakfast even better, we would love to hear them. Your input is invaluable as we continuously strive to enhance the overall guest experience.We appreciate your patronage and hope to welcome you back for another great breakfast and an equally enjoyable stay in the future.

Dear Jahangir,Thank you for taking the time to leave a review. We're delighted to hear that you found your stay with us very comfortable. Guest comfort is of utmost importance to us, and we're thrilled that we were able to meet your expectations.If you have any additional feedback or if there's anything specific you appreciated about your stay, please feel free to share it with us. Your comments are invaluable in helping us continually improve our services.We hope to have the pleasure of welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing us, and we look forward to hosting you again soon!

Dear Ruth,Thank you so much for taking the time to share your review! We're delighted to hear that you had a wonderful experience during your stay at our hotel.Our staff takes great pride in providing excellent service, and it's heartwarming to know that their efforts made your stay enjoyable. We'll make sure to pass along your kind words to our team, as they always strive to create a welcoming and comfortable atmosphere for our guests.We're also thrilled that you enjoyed our breakfast offerings. We believe that a good breakfast is the foundation of a great day, and we're delighted to know that you found it very good.The convenience of having a large shopping center just a 5-minute walk away is indeed a great asset. It's wonderful to hear that you were able to explore the various shops, restaurants, and supermarkets in the vicinity. It's a fantastic option for our guests looking to indulge in some retail therapy or grab a bite to eat.Once again, thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay in the future. If you have any further feedback or need assistance with anything else, please don't hesitate to let us know. We're here to ensure your stay is exceptional in every way possible!

Dear Gillian,Thank you so much for sharing your positive feedback about your recent stay with us! We're delighted to hear that you found your room to be clean and very comfortable. Our team takes great pride in ensuring a clean and welcoming environment for our guests, and it's always rewarding to know that our efforts are appreciated.We're also thrilled to hear that your interactions with our staff were positive. Providing exceptional customer service is a top priority for us, and we're glad to hear that our team members contributed to your enjoyable stay.Furthermore, it's wonderful to hear that you enjoyed our breakfast offerings. We believe that a hearty breakfast is a great way to start the day, and we're delighted that you found it excellent.Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you once again for choosing our hotel, and we look forward to hosting you again soon!

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Cath,Thank you for taking the time to share your feedback with us. We appreciate your honest review of your recent stay at our hotel.We apologize for any inconvenience you experienced due to the noise from the busy road and the sirens. We understand that a peaceful night's sleep is crucial, and we regret that we were unable to provide you with a quieter room during your stay. Please feel free to reach out to us in advance for your future reservations, and we will do our best to accommodate your preferences.We're pleased to hear that you found your premium room to be very nice and clean, and we appreciate your feedback about the pillows. It's great to know that our reception team was able to provide you with firmer pillows upon request. We always strive to make our guests as comfortable as possible.We're delighted to hear that you enjoyed our breakfast offerings and that our staff provided you with excellent service. We believe that a good breakfast can set the tone for the day, and we're glad you found it to be beautiful and delicious.We are grateful for your feedback, as it helps us improve our services and facilities. We hope you consider staying with us again in the future, and please do not hesitate to reach out if there is anything more we can do to enhance your stay. Thank you for choosing our hotel, and we look forward to welcoming you back soon.

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Danielle, It was a pleasure having you with us and thank you for taking your valuable time out to review us.The team and I are delighted to know that you had a wonderful experience at Holiday Inn Bristol City Centre and we were able to live up to your expectations.I shall definitely share your appreciation with all our ladies & gentlemen who took care of you. It is words of appreciation from our esteemed guests that keep us motivated to strive harder to provide the best of services and excel in what we do.We certainly enjoyed looking after you and look forward to the pleasure of welcoming you back soon.

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Angharad,We appreciate your thoughtful review and thank you for acknowledging our efforts in maintaining a clean and welcoming environment, as well as our hardworking staff who are dedicated to providing exceptional service.We apologize for any inconvenience you encountered during your stay. Your feedback regarding the outdated room, bathroom issues, chipped sink, and elevator concerns is valuable to us. We understand the importance of a comfortable and up-to-date accommodation experience, and we take your comments seriously.Please rest assured that we are actively working on addressing these concerns to enhance the overall guest experience. Your feedback will aid us in making necessary improvements to our facilities.While we understand your hesitation in returning, we hope you might reconsider in the future as we work diligently to enhance our property. We appreciate your business and would love the opportunity to host you again, offering you an improved and more enjoyable stay. If you have any further comments or suggestions, please feel free to share them with us. Thank you for choosing our hotel for your stay.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Claude,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that our property's location met your needs perfectly and that you found the cleanliness, comfort, and value for money to your satisfaction.We're delighted that you had such a great stay and that you're considering staying with us again in the future. Our team is dedicated to providing a welcoming and enjoyable experience for all our guests, and we look forward to the opportunity to welcome you back on your next visit.If you have any specific preferences or requests for your next stay, please don't hesitate to reach out to us. Your feedback helps us continue to improve and tailor our services to meet your expectations. Thank you once again for choosing our property, and we can't wait to have you as our guest again.

Dear Mark,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that our hotel's location was ideal for your shopping needs and easy access to the city centre. It's wonderful to know that you found our rooms to be clean and enjoyed our breakfast offerings.We appreciate your mention of the congestion zone. It's important for our guests to be aware of any potential factors that might affect their travel plans. We strive to provide transparent information to help make your stay as smooth as possible.Should your future travels bring you back to the area, we'd be delighted to welcome you again. If you have any further questions or require assistance, please don't hesitate to reach out to us. Thank you for choosing our hotel, and we look forward to the opportunity to host you once more.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Nikolas,Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you experienced during your visit. It's unfortunate that your arrival time was delayed, and we understand the challenges that can come with late-night travel.We're sorry to hear about the odour issue in your room and the concerns with the toilet. Your comfort is of the utmost importance to us, and we would have been more than happy to address these matters promptly had we been made aware of them during your stay.Regarding the mini bar charge, we appreciate your feedback. Our intention is to provide a convenient option for our guests, but we understand that it should be communicated clearly and transparently. We apologize for any confusion this may have caused.Your comments about stains and wear have been duly noted. We continuously strive to maintain the highest standards of cleanliness and maintenance throughout our property, and your feedback will help us identify areas for improvement.If your travels bring you back to the area in the future, we would welcome the opportunity to provide you with a more positive experience. Please don't hesitate to contact us directly should you decide to return, and we'll do our best to ensure a comfortable and enjoyable stay. Thank you for choosing our hotel, and we value your input as it helps us enhance the experience for all our guests.

Dear Carol,Thank you for sharing your thoughts about your recent stay with us. We're delighted to hear that you found our hotel facilities to be great. We take pride in providing our guests with a comfortable and enjoyable experience.While we're pleased that you enjoyed our hotel, we apologize if the immediate area surrounding us did not meet your expectations. We strive to offer a balanced experience, combining the comfort of our accommodations with convenient amenities. Your feedback is valuable and helps us understand areas where we can further enhance our guests' overall experience.We hope that despite this, you had an enjoyable stay and made the most of our facilities. Should your future travels bring you back to the area, we would love the opportunity to host you again and provide you with an even better experience. Thank you for choosing our hotel, and we look forward to the possibility of welcoming you back in the future.

Dear Ayesha,Thank you so much for sharing your positive experience with us! We're thrilled to hear that our staff's cheerful, helpful, and welcoming demeanour contributed to making your stay truly memorable. It's our dedicated team's goal to ensure that every guest feels valued and at home during their time with us.Your kind words are a true testament to our commitment to exceptional service. We believe that genuine hospitality can elevate a stay from ordinary to extraordinary, and we're delighted that our staff members were able to create such a positive impact on your visit.We truly appreciate your recognition of our team's efforts, and we will be sure to share your feedback with them. Your review motivates us to continue providing the best possible experiences for all our guests.Should your travels bring you back to the area, we would be honoured to welcome you again and provide you with another exceptional stay. Please don't hesitate to reach out if you have any further comments or suggestions.Safe travels, and we hope to have the pleasure of hosting you once more in the future!

Dear Guest,Thank you for taking the time to share your feedback with us. We deeply apologize for the disappointing experience you had during your recent stay. Your feedback is invaluable to us as it helps us identify areas for improvement, and we take your concerns seriously.We're truly sorry for the confusion at check-in regarding your premium meal package and room type. We understand that this initial setback impacted your overall impression of your stay, and we regret any inconvenience it may have caused. Rest assured, we have reviewed our check-in processes to ensure a smoother experience for all future guests.Regarding the premium room with a balcony, we apologize that it did not meet your expectations. We understand that you were disappointed with the bed size and the view from the balcony. We appreciate your feedback, and we will use it to enhance our room offerings.We're equally sorry to hear about your dissatisfaction with the dining experience. Your comments about the quality of the food and the service you received are concerning, and we're committed to investigating these matters further to ensure they are addressed appropriately. We apologize for any inconvenience caused by the breakfast situation and the buffet quality.Your experience is not reflective of the high standards we aim to uphold within the IHG brand, and we deeply regret that we fell short during your stay.We would appreciate the opportunity to discuss your experience in more detail. Please reach out to our guest relations department at arnab.majumder@hibristolcity.co.uk at your earliest convenience so that we can better understand and address your concerns.We understand your disappointment, and we hope that you might consider giving us another chance in the future to provide you with the excellent stay you deserve. Your satisfaction remains our priority.Thank you again for sharing your feedback, and we hope to have the opportunity to welcome you back and restore your faith in our brand.