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모리스 게스트 하우스 여행 후기

3 out of 5
모리스 게스트 하우스
Morris Avenue & East Tremont Avenue, Bronx, NY

이용 후기

6.0
평점 10 - 훌륭해요. 132개 이용 후기 중 31개" "
평점 8 - 좋아요. 132개 이용 후기 중 28개" "
평점 6 - 괜찮아요. 132개 이용 후기 중 19개" "
평점 4 - 별로예요. 132개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 132개 이용 후기 중 47개" "

6.8/10

청결 상태

6.2/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

4.8/10

친환경

이용 후기

2/10 - 너무 별로예요

SANG WON

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst accommodation ever!!! MORRIS GUEST HOUSE.
Worst accommodation ever!!! I have travelled many countries and experienced many accommodations. I wonder how come HOTEL.COM has unqualified accommodation such as MORRIS GUEST HOUSE. I can give point 1 out of 5, I can give point 1 out of 10, I can give point 1 out of 100. Staying at MORRIS GUEST HOUSE ruined my entire trip in NYC and USA. 1. It is guest house. It must have kind of kitchen equipment. BUT, there was only a microwave. NO electric kettle. NO gas range etc. You can NOT boil or heat or make any foods in this MORRIS GUEST HOUSE at all. It costs a lot more for you because you must buy foods all the time and can NOT keep foods, can NOT reheat your foods. 2. NO soundproof facilities at all. When a TV is on next door, you can hear the sound very well and you can not fall asleep. When a guy is singing at 5am in the bathroom suddenly, you can be startled and wake up. No Management staff in that early time. When a couple makes love in a room on the opposite side of your room in the day time, you can hear their love making sound. 3. Bad management. Several days later after my checking in, I wrote my review about MORRIS GUEST HOUSE on HOTELS.COM that this accommodation is worth of 40 USD a day. Next morning, the manager guy of MORRIS GUEST HOUSE was questioning me. It was not to improve comfortability of my stay. The guy's questioning was very rude and unpleasant.
2019년 4월에 5박 숙박함
답변 제공: JG 님, 2019년 6월 25일
Online we have a very detailed explanation, including pictures of the facility, we suggest always reading and informing yourself before making a reservation.

10/10 - 훌륭해요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the brick look, the electronic lock was nice as well.
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Amine

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Am waiting for an hour by the front door it’s since 7 pm no one open the door to check in
2024년 2월에 1박 숙박함

4/10 - 별로예요

Vianey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Knorlan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

4/10 - 별로예요

Onyinye

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Yuguo

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Nathanael

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Migdalia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service and treatment, very safe place to be and walk. One of my favorite experiences at Bronx!!!
2023년 5월에 3박 숙박함

2/10 - 너무 별로예요

Tashiqua

2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Gabriel

좋아요: 청결 상태, 직원 및 서비스
Bien
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 2월에 1박 숙박함

2/10 - 너무 별로예요

Matthew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible service

2/10 - 너무 별로예요

Maria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Very disappointed with that place 😕 😞
2022년 12월에 2박 숙박함

6/10 - 괜찮아요

Angela

좋아요: 청결 상태, 객실의 편안함
I Enjoyed My Stay
My stay was good they need to add night light on table stands and wash cloth and towels for the guest that should be included like all hotel other than that it was pleasant quiet and comfortable I will recommend to friends & family if you're planning for a weekend get away for if you don't want to save a few bucks
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Julia

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They gave our room away, wrong address, hard to find, no parking
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Fanta

2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Albeiro

별로예요: 편의 시설/서비스
Bad neighborhood
2022년 5월에 1박 숙박함

2/10 - 너무 별로예요

Terry

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could not check in. Door was locked and noone would answer. Had to find alternative.
2022년 4월에 1박 숙박함

8/10 - 좋아요

Kierra

단체 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well nice nd clean nd quite
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Raymond

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wasnt even let into the property. A man who was half asleep answered very angrily and literslly stated "Why are you knocking on the door?" I told him I had a reservation and he said told me "Well theres no kids (As I had my 3 year old son with me) he then proceeded to close the door in our faces. Absolutely disgusting service.
2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Justin

2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Duany

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was freezing out side with my wife , ringing the bell , and knocking the door , the building don’t have any sings , the number was wrong and We don’t found a person to do my check in . I took a other taxi back to other hotel , I spend more than 80 usd only in taxi . Was just patétic
2022년 3월에 1박 숙박함

2/10 - 너무 별로예요

Bale

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice 👍
2022년 2월에 3박 숙박함

8/10 - 좋아요

Arilda

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 1박 숙박함

2/10 - 너무 별로예요

Charlton

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No bathroom in the rooms. Heatbin the room was off. Noone to assist after hours. Thus no a hotel. It is a group jome converter into a hostel
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Karissa

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The receptionist was great. Understaffed. Dirty room and bedroom. Unsafe area. Checked out of the hotel as soon as we checked in. Rowdy neighbors in other rooms. Just not good overall.
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Brianna

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I didn’t stay at this place, when I arrived to check in the place did not exist. It is a scam. DO NOT BOOK THIS PLACE!!!!!
2021년 11월에 1박 숙박함

4/10 - 별로예요

Jared

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately, our stay was quite disappointing. After being asked to provide our estimated arrival time, we arrived to find the room not yet ready (check in was at/after 3:00 PM and we arrived around 3:30/3:45 PM). We were told that the room had not yet been cleaned per standard required covid standards and it was not « ready » until after 5 PM. The keypad lock on the door to our room worked sporadically, and inside the room, there was no bedspread/quilt, no decorations on the walls and a window missing the screen. The bathrooms were very tiny and lacked hand towels. After checking in the front desk manager said we could call/come down with any questions/concerns until 11 PM. At 10:30 PM, there was no one in the office and several phone calls went unanswered. Unfortunately disappointed in this property and our stay there.
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the simplicity and attractiveness of the room. The staff went to extra trouble to help me with my luggage. It was about a 1 mile walk from the Metro North through a lively part of the city which I am not use to.
2021년 8월에 1박 숙박함

2/10 - 너무 별로예요

Suhely

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Worst place ever
It was the worst place ever code to door did not work was in the hallway for almost a hour and it happen 2 more times while the staff sat there and watched they were very rude to me and my husband the bathroom and shower is in the hallway and the is alot of drug activités
2021년 8월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Customer Service Was Terrible
2021년 7월에 1박 숙박함

8/10 - 좋아요

Jazmin

2021년 7월에 1박 숙박함

2/10 - 너무 별로예요

Cayden T.

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean comfortable and close to a lot of fun stuff. And the staff was really nice!
2021년 7월에 1박 숙박함
답변 제공: Josh G 님, 2021년 8월 4일
Dear Guest, We would like to thank you for the lovely review you shared following your recent visit to The Morris Guest House. We are delighted to read that we were able to match your expectations. We are at your complete disposal here. Best, Josh G Channel Manager

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No me gusto
2021년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 6월에 2박 숙박함
답변 제공: Jr B 님, 2021년 8월 4일
Dear Guest Thank you for taking the time to share your rating with us, as they are essential to our constant improvement. Of course, we are at your service for everything you need, and remember that our main interest is to exceed your expectations. We hope you will give us this opportunity in the not too distant future. Very kindly, Jr B. G.M

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 6월에 1박 숙박함

6/10 - 괜찮아요

David

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
It was ok
Remote Controler for the television Wasnt in the room not did front desk knew what housekeeping did with. There was a patch of the wall that needed to be touched up and the door looked a bit dirty but overall front desk tried his best to aid me in search for the remote controller.
2021년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Malísimo
Quedé sorprendida cuando llegué y no me dejaron entrar. No fueron para nada comprensibles con que yo no sabía cómo manejar la reservación. Me dejaron afuera esperando, sin comprender que la zona es peligrosa yo estaba sola y muy asustada. Para lo peor, cuando llegué me decían que el pago no se había hecho, pero por la mañana me dijeron que ya habían cobrado y no habían reembolsos. Cómo es eso posible? Gracias a su incomprensión pasé la peor experiencia buscando otro hotel en el Bronx. Muchas gracias por conbrarme de nada!!!
2021년 5월에 1박 숙박함
답변 제공: MGH 님, 2021년 5월 31일
Dear guest, We thank you for taking the time to share experience with us, as your comments are essential for our constant improvement. Few guests are like you, who send us their complaints in this way to make us understand what we fail and how we should improve. We regret everything that happened. We hope you will give us the opportunity to formally apologize and make up for our error. These cases do not usually happen and we are sorry that you were the one who had to live the experience. we explain to you numerous times how to pay for an invoice and you failed to follow instructions. since your cousin made the reservation for you we told you she was the one supposed to pay for your reservation. Of course, we are at your service for what you need, and remember that our greatest interest is to recover your trust in us; please grant us this opportunity. Do not hesitate to answer this message in case you need our assistance or want to expand the details of your stay, we will be eternally grateful. Best regards, Morris Guest House Team

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I just want to let people know that this place is a scam. There is no hotel or room for you to stay. *****do not book this room***** when I called the guy told me that I had to meet him outside. There was no address and all the buildings foreclosures. I was born in the Bronx and moved away so I wanted to stay close to my family and I thought this woulda been a great place. But the place just didn’t exist and there was a bunch of ppl just smoking and drinking outside that just didn’t look safe. Lesson learned. Couldn’t get my money back which sucked but I am safe and sound. But don’t book this place.
2021년 5월에 3박 숙박함
답변 제공: Morris GH Team 님, 2021년 5월 31일
Dear Guest, We thank you for taking the time to share your experience with us, as your comments are essential for our constant improvement. There are few guests like you, who send us their complaints in this way to make us understand where we fail and how we should improve. We regret everything that happened. These cases do not usually happen and we are sorry that you were the one who had to live the experience. We hope you will give us the opportunity to formally apologize and make up for our error. Unfortunately, false reviews happen. seen very strange if the place didn't exist you saw a bunch of ppl outside drinks. Please do not hesitate to contact us in case you need our assistance.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a beautiful row home, located in a pleasant Bronx neighborhood and within walking distance of food (grocery, take-out and probably dine-in). I took the train into NYC, but had I driven I could have parked within reasonable walking distance of the guest house (at a parking garage, located near a car repair shop). It was extremely clean and the room was tastefully simple. The shower was a separate room from the bathroom, which was very convenient since the guest house is a shared space. Everything locks securely. The owner/manager quickly responded to my phone calls. I would definitely stay at Morris Guest House again!
2021년 4월에 1박 숙박함
답변 제공: Morris Guest House Team 님, 2021년 5월 31일
Dear Guest, It is a pleasure for us to receive such a positive comment regarding your recent visit, from all the staff that makes up The morris Guest House we thank you for valuing the attention we provide to each of our guests with professionalism, kindness, and excellence, since as you very well said they contribute to making your stay a memorable and pleasant moment in every way. We are very happy that you have felt very comfortable in our facilities, we work very hard every day to ensure that our clients feel well cared for at all times. We will forward your comments to the entire team and I assure you that they will be delighted to hear that your efforts have been appreciated. We look forward to welcoming you again very soon to provide you with another memorable experience, just as you deserve it. It is our satisfaction to serve you. Most sincerely, Morris Guest House Team

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property had bugs and the sheets were not clean. The picture of property is 1000x better then actually the room. It's a lot smaller. Restrooms are in hallway and shared. I would not recommend it.
2021년 4월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2021년 4월에 1박 숙박함

2/10 - 너무 별로예요

Melinda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad bad bad!!!!!!
I was not able to stay there because I had my 6month old daughter and I was outside stuck for hours in a whole state I don’t live in trying to find somewhere for me and my daughter to stay
2021년 4월에 1박 숙박함
답변 제공: MGH TEAM 님, 2021년 5월 31일
Dear Melinda First of all, we would like to express our gratitude for the comments you made about your recent visit. They help us understand how our guests experience their stay with us in good or in bad and their reaction to our services. It is our goal to achieve maximum customer satisfaction and having honest feedback from our clients helps us achieve that level. We are really sorry to read that you had such a bad experience. We apologize for the inconvenience with the adult-only policy, and we hope to have the opportunity to serve you again in the future and to exceed your expectations. Sincerely, Guest Experience Manager

8/10 - 좋아요

AbdoulBaski

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함

2/10 - 너무 별로예요

JT 님, New York

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had booked this guest house online, I’m not a lawyer so did not peruse the fine print to see they close before 1130pm. When I was flying in they told me that I could not enter the property on arrival and had to ask Expedia for a refund, Expedia has tried calling them without any luck. Still waiting on a response from both and a refund since I was not able to use this night stay
2020년 12월에 1박 숙박함