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맹그로브 호텔 여행 후기

4 out of 5
맹그로브 호텔
47 Carnarvon Street, Broome, WA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 570개 이용 후기 중 252개" "
평점 8 - 좋아요. 570개 이용 후기 중 229개" "
평점 6 - 괜찮아요. 570개 이용 후기 중 63개" "
평점 4 - 별로예요. 570개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 570개 이용 후기 중 8개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Matt

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Chloe - Front Office Manager 님, 2024년 2월 14일
Dear Matt, Thank you for choosing The Mangrove Hotel and for taking the time to leave your 5/5 review. We are delighted to hear that you enjoyed your stay with us and we hope to welcome you back in the not too distant future. Kind Regards, Chloe Front Office Manager

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome!
2023년 12월에 1박 숙박함
답변 제공: Chloe - Front Office Manager 님, 2023년 12월 31일
Dear Darren, Thank you for taking the time to leave your fantastic review. We are delighted to hear that you enjoyed your stay. We appreciate your positive feedback and look forward to welcoming you back again, Kind regards, Chloe Front Office Manager

10/10 - 훌륭해요

Marg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reaplly appreciated an early check in. One pool was not clean enough to swim in but the other was great. Spacious room and the air con was greatly appreciated.
2023년 11월에 1박 숙박함
답변 제공: Chloe Front Office Manager 님, 2023년 11월 12일
Dear Marg, Thank you for taking the time to leave your excellent review. We are glad to hear that you enjoyed your stay with us. We hope we can welcome you back again soon. Kind Regards

10/10 - 훌륭해요

Naulu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Chloe - Front Office Manager 님, 2023년 11월 6일
Dear Naulu, Thank you for choosing The Mangrove Hotel and for taking the time to leave your wonderful review. We are delighted to hear that you enjoyed your stay. We hope to welcome you again next season. Kind Regards,

8/10 - 좋아요

Rhiannon 님, Mandurah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. A shame we missed the onsite restaurant by one week due to it closing for quiet season but the bar menu was still great. Was nice to not deal with so many crowds, but also sometimes felt like we were interrupting their maintenance period - cleaning furniture at bar area etc. Would definitely stay again though, just time it slightly earlier.
2023년 10월에 3박 숙박함
답변 제공: Chloe Front Office Manager 님, 2023년 10월 29일
Dear Rhiannon,Thank you for choosing The Mangrove Hotel and for taking the time to leave your excellent review. Our Bay Club restaurant is open everyday for Breakfast and Lunch. Our pop up Italian has finished for the season and we look forward to reopening it next season. We hope to welcome you back next season. Kind Regards, Chloe Front Office Manager

10/10 - 훌륭해요

michael

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff, especially Maria at Reception.
2023년 10월에 2박 숙박함
답변 제공: Chloe Front Office Manager 님, 2023년 10월 23일
Dear Michael, Thank you for choosing The Mangrove Hotel and for taking the time to leave your wonderful review. We are delighted to hear Maria made a positive impact on your stay. We hope to welcome you back in the not too distant future. Kind Regards,

8/10 - 좋아요

Penelope

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Appreciated upgrade to poolside room, glad i decided not to spend the extra dollars as rooms looked much better in photos.location to pool was a bonus. Found pillows to solid. bathroom door heavy and hard to move. Reception staff in a but of muddle at checkout ( paid cash for bond and room cost. Enjoyed stay regardless.
2023년 9월에 2박 숙박함
답변 제공: Chloe Front Office Manager 님, 2023년 10월 1일
Dear Penelope, Thank you for taking the time to leave your feedback. We are glad to hear your enjoyed the recently renovated rooms with direct pool access. Should the pillows not be to your comfort we have a pillow menu available on all beds which can be ordered via telephone from reception.We hope to welcome you back in the future and exceed your expectations.Kind Regards,

6/10 - 괜찮아요

Anthony

2023년 9월에 1박 숙박함
답변 제공: Chloe - Front Office Manager 님, 2023년 10월 1일
Dear Anthony,Thank you for taking the time to leave your valuable feedback. We apologize that we fell short of your expectations. Please feel free to contact me directly to discuss this further. Kind Regards,

2/10 - 너무 별로예요

Tim

2023년 8월에 3박 숙박함
답변 제공: Chloe, Front Office Manager 님, 2023년 9월 18일
Dear Tim, Thank you for taking the time to share your valuable feedback regarding your recent stay at the Mangrove Hotel. Here at The Mangrove we strive to provide excellent customer service and memorable moments. We apologize if we fell short of your expectations. We hope to have the opportunity to welcome you back in the future and provide you an excellent stay. Kind Regards,

8/10 - 좋아요

Anthony

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Good location for Broome town. "Pool room" did not have easy access to the pool and corridor entrance to room was dirty
2023년 8월에 2박 숙박함
답변 제공: Chloe - Front Office Manager 님, 2023년 8월 27일
Dear Anthony, We thank you for taking the time to leave your valuable feedback. We are glad you enjoyed your stay with us and we hope to welcome you again on another occasion. We have a wonderful Housekeeping team at the Mangrove and pride ourselves on cleanliness. We apologize if we fell short of your expectations. We hope that this was addressed to our team as it would have been immediately rectified. We hope to have the opportunity to welcome you back on another occasion. Kind Regards

10/10 - 훌륭해요

Brenton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly check in staff, and beautiful room with beautiful views!
2023년 8월에 1박 숙박함
답변 제공: Chloe - Front Office Manager 님, 2023년 8월 20일
Dear Brenton, Thank you for taking the time to leave your fantastic review. We are so glad you enjoyed your stay with us. We pride ourselves on guest experience her at The Mangrove. We hope to welcome you back on another occasion. Kind Regards

10/10 - 훌륭해요

Tracey

2023년 8월에 1박 숙박함
답변 제공: Chloe - Front Office Manager 님, 2023년 9월 4일
Dear Tracey,Thank you for choosing the Mangrove Hotel for your recent stay and for taking the time to share your excellent feedback with us. We're so glad to hear that you enjoyed your stay with us.We would love to opportunity to welcome you back in the future.Kind Regards,

6/10 - 괜찮아요

Alanna

2023년 8월에 1박 숙박함
답변 제공: Chloe - Front Office Manager 님, 2023년 9월 4일
Dear Alanna,We thank you for choosing the Mangrove Hotel as your Broome accommodation and for taking the time to share your feedback with us.We hope you enjoyed your stay with us and would love to welcome you back soon.Kind Regards,

10/10 - 훌륭해요

Teik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 7월에 1박 숙박함
답변 제공: Chloe 님, 2023년 8월 5일
Dear Teik, We thank you for taking the time to leave your valuable feedback. We are so glad you enjoyed your stay with us and we hope to welcome you again on another occasion. Kind Regards, Chloe

8/10 - 좋아요

Paul Raymond

연인과의 여행
좋아요: 청결 상태
Friendly staff, weel laid out. Hood locality.nice rooms
2023년 7월에 2박 숙박함
답변 제공: Chloe 님, 2023년 7월 25일
Dear Paul,Thank you for taking the time to leave your great feedback! We are incredibly lucky to have such a wonderful team. We hope to welcome you again on another occasion. Kind Regards

10/10 - 훌륭해요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The fabulous Mangrove Resort
This was a weekend away whilst on a 3 week business trip. Have spent a fair amount of time in Australia, but first time to Broome. A fantastic location.
The Mangrove Resort Breakfast Time.
View from the patio
On the patio looking out to Roebuck Bay.
Roebuck Bay
2023년 7월에 2박 숙박함
답변 제공: Chloe 님, 2023년 7월 11일
Dear Mark, Thank you for choosing to stay with us at Mangrove Hotel and taking the time to leave your wonderful review. We are delighted to hear you had a comfortable stay with us. We hope to welcome you back in the near future and thank you again for staying with us. Kind regards, Chloe

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at this resort made this hotel a great place to stay. Friendly, helpful, and efficient. It was separated enough from the town to feel like a holiday resort and close enough for an easy walk, making the dinning options great. Watching the sun come up over the bay was a great way to start the day.
2023년 6월에 4박 숙박함
답변 제공: Chloe 님, 2023년 7월 11일
Dear Elizabeth, Thank you for taking the time to leave your review. We appreciate your kind words regarding our staff. We have a wonderful team here. We hope to welcome you on another occasion in the not too distant future. Kind regards, Chloe

8/10 - 좋아요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Property ok rooms a little dated limited dining options
2023년 6월에 1박 숙박함
답변 제공: Chloe 님, 2023년 7월 11일
Dear Paul, Thank you for choosing to stay with us at Mangrove Hotel and taking the time to leave your great review. We apologize that we did not meet your expectations on this occasion. We are lucky enough to have a wonderful outdoor restaurant and indoor authentic Italian restaurant. We hope to welcome you back in the near future and thank you again for staying with us. Kind regards, Chloe

10/10 - 훌륭해요

Justin

2023년 5월에 1박 숙박함
답변 제공: Chloe 님, 2023년 7월 11일
Dear Justin, Thank you for taking the time to leave your review. We are glad you enjoyed your stay with us and we hope to welcome you on another occasion in the not too distant future. Kind regards, Chloe

2/10 - 너무 별로예요

Peter

2023년 5월에 3박 숙박함

10/10 - 훌륭해요

Mary Joanne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely resort with great views. Staff were helpful. Bus stop across the street, good for getting around Broome.
2023년 4월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 5월 3일
Dear Mary Joanne, Thank you for your wonderful review. We are so pleased to read you enjoyed your stay with us and our staff and location were highlights of your stay! We hope to welcome you back in the near future.

10/10 - 훌륭해요

Birret

2023년 4월에 5박 숙박함

10/10 - 훌륭해요

Klavs

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centralt og flot udsigt
Flot udsigt, god bar med mad, alt spillede godt I gåafstand fra centrum
2023년 4월에 4박 숙박함
답변 제공: Elizabeth 님, 2023년 4월 24일
Dear Klavs, Thank you for your valuable feedback. It is great to hear you enjoyed wonderful view and restaurant during your time here. We hope to welcome you back in the near future!

8/10 - 좋아요

Duncan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 5박 숙박함
답변 제공: Elizabeth 님, 2023년 4월 24일
Dear Duncan, thank you for leaving your review - we hope to welcome you back the Mangrove again in the near future!

8/10 - 좋아요

Noet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Heel fijn hotel. De zwembaden zijn mooi en schoon. De kluis en een paar lichten in de kamer werkten niet en het tweepersoonsbed was een beetje klein. Maar voor de rest een prettige kamer en lekkere douche. Het mooiste was het uitzicht vanaf het restaurant. Hier kan je elke avond de maanopkomst bekijken. De band voor de staircase to the moon zorgde voor een fijne sfeer.
2023년 4월에 2박 숙박함
답변 제공: Elizabeth 님, 2023년 4월 24일
Hi Noet, thank you for taking the time to leave a wonderful review on our hotel. We are delighted to read you enjoyed your stay and were able to experience the Staircase to the Moon. We are very lucky to have the perfect position to view this phenomena!

10/10 - 훌륭해요

Leeanne

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Marie at reception remembering me after not staying for a while due to it being able to get to Broome because the Fitzroy Crossing bridge being out was lovely. She also called the room to check everything was okay. Great service 👍
2023년 4월에 2박 숙박함
답변 제공: Elizabeth 님, 2023년 4월 24일
Dear Leeanne, Thank you for taking the time to share your wonderful feedback! It is wonderful to hear that Maria's hospitality was a highlight of your stay - we love to look after our return guests and hope we get to see you again soon. Thank you again for your kind words - Maria will be delighted! See you soon :)

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Elizabeth 님, 2023년 4월 24일
Thanks for the great review Peter, we hope to see you again soon!

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. Room was very clean and bads extremely comfortable,.
2023년 2월에 3박 숙박함
답변 제공: James 님, 2023년 2월 24일
Samantha, thank you so much for choosing to stay at the Mangrove Hotel, we are delighted that you had a comfortable stay with us and we look forward to welcoming you back next time.

10/10 - 훌륭해요

Frank

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for money and convenient location.
2023년 2월에 1박 숙박함
답변 제공: Mangrove Hotel 님, 2023년 2월 24일
Thank you for choosing to stay at the Mangrove Hotel we are glad to hear you were happy with our venue and location

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location and natural looking pools Dining was nice but very expensive, not really value for money In terms of eco Could consider recycled toilet paper :)
2023년 1월에 2박 숙박함
답변 제공: James 님, 2023년 2월 24일
Thank you Lisa for taking the time to leave us valuable feedback we are always developing our Eco plan and finding more and more ways to become net natural.

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스

8/10 - 좋아요

Sandra.

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed 7 nights. Room very comfortable, staff helpful. Seems a popular place for locals

4/10 - 별로예요

Nadine

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not happy with the overall experience will not be staying again
2022년 12월에 1박 숙박함
답변 제공: Elizabeth 님, 2022년 12월 13일
Dear Nadine, thank you for choosing to stay at the Mangrove and taking the time to pass on your feedback. I would really like to further discuss your experience at the hotel, and find out what we could have done to improve your stay. Please feel free to email me on rdm@mangrovehotel.com.au.

10/10 - 훌륭해요

Jerome

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight couple stay
Amazing overnight stay at the resort. It looked really tropical with nice pool and jacuzzi on the side. The outdoor seating bar and restaurant have good view and menu! They also provided mozzy spray which was convenient 😜
2022년 11월에 1박 숙박함
답변 제공: Elizabeth 님, 2022년 12월 10일
Dear Sean, thank you for choosing to stay with us at Mangrove Hotel. We are thrilled to receive your excellent feedback and hear that you thoroughly enjoyed all aspects your tropical stay with us! We look forward to welcoming you back in the near future,

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really like it and the Dodd was very good
2022년 11월에 1박 숙박함
답변 제공: James 님, 2022년 11월 17일
Hi Linda, thank you for taking the time to leave your valuable feedback, I am thrilled to hear you enjoyed the food

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have been staying at the Mangrove for many years and I haven't seen anywhere else in Broome that would change my mind
답변 제공: James 님, 2022년 11월 9일
Hi MichaelThank you so much to taking the time to share your positive experience of the Mangrove Hotel. we are so happy that you choose us as your preferred Broome Accommodation. we look forward to welcoming you back soon !

8/10 - 좋아요

Sheridan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely views and great outdoor areas. Pool was nice too!
2022년 9월에 3박 숙박함
답변 제공: James 님, 2022년 11월 9일
Sheridan, Thank you for leaving us such a great review of our hotel here in Broome. we are thrilled to hear you enjoyed the expansive view of the famous roebuck bay.

10/10 - 훌륭해요

Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great food, staff and accommodation. The paving could do with some maintenance as there are quite a few trip hazards
2022년 10월에 3박 숙박함
답변 제공: James 님, 2022년 11월 9일
Thank you for choosing to stay with us at the Mangrove hotel as your preferred Broome accommodation.We are very happy to hear that you enjoyed all parts of the HotelWe have passed on your feedback to the team

10/10 - 훌륭해요

Lorraine

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mangrove Hotel is in a great location and the facilties are grat and clean. We were lucky enough to be staying there on the full moon. Staircase to the moon was simply amazing.
2022년 10월에 4박 숙박함
답변 제공: James - 님, 2022년 10월 20일
Thank you for leaving such an amazing review Lorraine. we are thrilled to hear that your stay with us during the staircase to the moon was such a magical one.

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The area was great the venue great, parking fairly good. Didn't like the rear door / flywire of the room being locked, not making easy access to the pool, as I have two metal knees and hips
2022년 10월에 3박 숙박함
답변 제공: James - 님, 2022년 10월 20일
Hi Robert, we really appreciate the feedback.

8/10 - 좋아요

Brett

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 9월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 4박 숙박함
답변 제공: James - 님, 2022년 10월 20일
thank you for leaving a review

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great dining options on site.
2022년 7월에 1박 숙박함
답변 제공: James 님, 2022년 11월 21일
Hi Lisa, Thank you for choosing to stay at the Mangrove Hotel for your accommodation in Broome I am so glad that you enjoyed the Bay Club bar and Bistro as well as Johnny Sausage Italian restaurant. we constantly update and change the menus so come back and check us out on your next tropical getaway

10/10 - 훌륭해요

Kim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were a good size, clean and modern. With the pool, restaurant and bar, Mangrove was a great place for adults and kids to relax. Walking distance to town and easy to the airport.
2022년 7월에 2박 숙박함
답변 제공: James 님, 2022년 11월 21일
Hi Kim, Thank you for taking the time to leave us such great feedback, Guest experience and satisfaction is the top of our priorities so we are thrilled that you loved everything about the Mangrove Hotel, Thank you for choosing to stay with us

10/10 - 훌륭해요

Brendan

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The view and outdoor bar/restaurant is amazing. The room price was very expensive
2022년 6월에 1박 숙박함
답변 제공: James 님, 2022년 11월 21일
Hi Brendan, thank you for choosing to stay at the Mangrove Resort Hotel for your Broome tropical getaway. we are certainly very lucky to have one of the best views in WA overlooking the famous Roebuck bay

10/10 - 훌륭해요

Monique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 3박 숙박함
답변 제공: James 님, 2022년 11월 21일
Hi Monique, thank you for choosing to stay at the Mangrove Hotel and for giving us a 5 star review!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
The view from the bay is nice! Helpful concierge staffs. Some of the fixtures at the room were worn out but all in all a good experience
2022년 6월에 2박 숙박함
답변 제공: James 님, 2022년 11월 21일
Hi and thank you for taking the time to leave a review of our Tropical Broome Hotel, we hope you stay with us again on your next getaway

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Place to stay Cocktails are amazing but feel that the food could be much better
2022년 4월에 2박 숙박함
답변 제공: Grace 님, 2022년 5월 1일
Hi Anna, Thank you for choosing Mangrove Hotel for your tropical getaway in Broome! I am so pleased that you enjoyed your time here and treated yourself to some of our delicious cocktails from our extensive cocktail menu! We appreciate your valuable feedback so that we can work on ways to improve the products we offer in order to enhance our guest experience. I have handed this over to our food & beverage team to look further into. Thank you once again, we hope to welcome you back to Mangrove Hotel sometime soon!

6/10 - 괜찮아요

Christina

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
2022년 4월에 2박 숙박함
답변 제공: James 님, 2022년 11월 21일
Hi Christina, thank you for taking the time to leave a rating and thank you for choosing to stay with us at the Mangrove Hotel