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그린 파크 호텔 브뤼헤 여행 후기

4 out of 5
그린 파크 호텔 브뤼헤
Chartreuseweg 20, Bruges

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 408개 이용 후기 중 156개" "
평점 8 - 좋아요. 408개 이용 후기 중 182개" "
평점 6 - 괜찮아요. 408개 이용 후기 중 50개" "
평점 4 - 별로예요. 408개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 408개 이용 후기 중 8개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Haejin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is an old place, but the service was nice. It is far from the city center.
2023년 11월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 11월 29일
Dear Guest,We would like to thank you for your feedback concerning your recent stay.We're delighted to hear that you found our service to be excellent. Our team strives to provide the best service possible, and it's rewarding to know that we've succeeded. While we understand that our location outside the city center may not be ideal for everyone, we believe it offers a unique opportunity to enjoy the surrounding green areas and provides easy access to the highway and coastal cities.We look forward to welcoming you back. Best wishes,Nils P., Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 9월에 3박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 11월 3일
Dear Guest,Thank you for taking the time to write this review.We are very sorry that you felt our high standards were not met and regret you did not inform our team members at the time so we could have taken action.It would be a pleasure to see you again. Best regards,Nils P., Hotel Manager

6/10 - 괜찮아요

MIN KYU

2023년 8월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 8월 14일
안녕하세요.저희 호텔을 방문해주셔서 감사합니다.저희 호텔에서의 경험이 전체적으로 아쉬우셨던 것 같아 죄송합니다. 앞으로 모든 투숙객분들께 더욱 만족을 드릴 수 있는 호텔이 될 수 있도록 노력하겠습니다. 소중한 의견 감사합니다. 부디 저희 호텔에서 머무시는 동안 브뤼허에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면, 다시 한 번 뵐 수 있길 기다리겠습니다. 감사합니다.Nils P., Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 7월 5일
안녕하세요. 저희 호텔을 방문해주셔서 감사합니다.지내시는 동안 저희 호텔에 대해 전체적으로 만족하신 것 같아 다행입니다. 특히, 호텔의 전망에 대해 좋게 평가해주신 점 대단히 감사드립니다. 다만 호텔이 다소 노후되게 느껴지셨다니 죄송합니다. 소중한 의견 감사합니다. 앞으로 더 나은 환경을 위해 항상 고민하고 발전하는 호텔이 되도록 노력하겠습니다. 부디 저희 호텔에서 머무시는 동안 브뤼허에서 편안한 여행 되셨길 바랍니다.다음에 기회가 된다면 다시 한 번 뵐 수 있기를 기대하겠습니다. 감사합니다.Nils P., Hotel Manager

8/10 - 좋아요

hyunsoo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
렌트카 여행시 가성비 좋은 숙소
렌트카 여행시 가성비 좋은 숙소 두번 이용했는데 두번 다 큰 불만없었습니다.
2019년 7월에 2박 숙박함
답변 제공: Nils P., General Manager 님, 2020년 1월 6일
안녕하세요 현수님 저희 Green Park Brugge 에 리뷰 남겨주셔서 감사합니다. 이번에도 저희 호텔을 방문해주셔서 감사합니다. 지내시는동안 큰 불편함없이 좋은 시간 보내고 가신거 같아 저희도 기쁩니다. 다음에도 언제든 브뤼허를 방문할 일이 생기신다면 들러주세요. 감사합니다. Nils P., General Manager

8/10 - 좋아요

Kirthan

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Toilets not ventilated was very poor. Service was excellent
2024년 3월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2024년 4월 10일
Dear Guest,Thank you for sharing your experience with us.We are delighted to hear that you found our service to be excellent, as our staff strives to ensure a memorable experience for our guests.We regret to hear your concerns regarding the ventilation in the toilets and room amenities. Please rest assured that we maintain high standards of cleanliness and comfort for all our facilities. Though we do not have individual room air conditioning, we endeavor to make our guests' stay comfortable with fans and our recently renovated rooms.Your comments are important to us and we appreciate your compliments regarding our service.We hope to welcome you back. Best wishes,Nils P., Hotel Manager

10/10 - 훌륭해요

Anu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff and decent room
2024년 3월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2024년 4월 5일
Dear Anu.Thank you very much for sharing your positive review.We're absolutely thrilled to hear that you found our rooms impeccably clean and our hotel's condition to your satisfaction. Our team strives to provide top-notch service, and it's heartening to know we hit the mark for you. We also take great pride in our room amenities and are delighted that they added to the comfort of your visit.We look forward to welcoming you back. Kind regards,Nils P., Hotel Manager

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property nice and quiet location all staff were brilliant
2024년 3월에 4박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2024년 3월 23일
Dear Peter,Thank you for this positive feedback.We're delighted to hear that you found our location peaceful and our staff to be excellent. It's heartening to know that the condition and cleanliness of our property met your expectations, reflecting our commitment to providing a top-notch experience for our guests.We hope to see you again in the future.Kind regards,Nils P., Hotel Manager

10/10 - 훌륭해요

Perrine

2024년 1월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2024년 3월 23일
Dear Perrine,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion. Best wishes,Nils P., Hotel Manager

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2024년 1월 31일
Beste Kevin,Bedankt voor uw fijne review.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Met warme groeten en graag tot een volgende keer,Nils P., Hotel Manager

10/10 - 훌륭해요

aykut

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Eşim ve kızımla 4 gün boyunca kaldığım Brugge'deki otelin konfor, temizlik ve personelin iletişiminden son derece memnun kaldık. Kent merkezine son derece yakın bir lokasyonda olması sebebiyle de gürültüden uzak, doğa içinde konaklama olanağı bulduk.
2023년 12월에 4박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2024년 1월 10일
Sayin Aykut Bey, Bu güzel yorumu paylaştığınız için teşekkür ederiz.Otelimizin konforundan ve temizlik standartlarından memnun kalmış olmanız bizleri son derece mutlu etti. Personelimizin iletişim becerileri konusundaki olumlu geri bildiriminiz, onların sıkı çalışmalarının takdir edildiğini gösteriyor. Şehir merkezine olan 5 km'lik mesafemiz, konuklarımızın Brugge'un tarihi ve güzelliklerini keşfetmeleri için ideal bir başlangıç noktasıdır.Saygılarımızla,Nils P., Hotel Manager

6/10 - 괜찮아요

Simona

가족 여행
좋아요: 청결 상태
Sala reception e sala bar accoglienti, mi è piaciuto molto che ci fossero dei giochi in legno con cui giocare con la famiglia e il biliardo. Parcheggio dell' hotel molto ampio ma trovo assurdo che sia a pagamento, considerando che la struttura si trova in periferia e attorno c' è solo vegetazione. Bagno composto da stanza con lavandino e doccia e altra stanzetta col water .. che non rispetta proprio lo standard di un hotel 4 stelle, andrebbe decisamente migliorato. Bruges raggiungibile in 10 minuti di macchina.
2023년 12월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2024년 1월 10일
Gentile Simona,Grazie per averci fatto conoscere la sua opinione.Siamo lieti che abbiate apprezzato la sala reception e la sala bar, compresi i giochi in legno e il biliardo, che offrono momenti piacevoli per le famiglie. Ci dispiace, tuttavia, leggere del vostro disappunto riguardo al costo del parcheggio. Tuttavia, ci teniamo a precisare che forniamo un ampio parcheggio gratuito ai nostri ospiti che prenotano direttamente attraverso il nostro sito web, via e-mail o telefono. Per quanto riguarda il bagno, ci scusiamo se non ha incontrato le vostre aspettative; il nostro obiettivo è sempre quello di offrire standard elevati e confortevoli. Siamo felici che abbiate trovato comoda la vicinanza a Bruges, raggiungibile in soli 10 minuti di auto.Saremo lieti di poterla accogliere di nuovo presso il Green Park Brugge in futuro. Nell'attesa, le porgiamo i nostri cordiali saluti.Nils P., Hotel Manager

8/10 - 좋아요

bruno

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2024년 1월 10일
Beste Bruno,Heel erg bedankt voor uw mooie score!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Nils P., Hotel Manager

10/10 - 훌륭해요

Hatem

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2024년 1월 5일
Dear Hatem,Thank you for taking the time to share your opinion with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you again. Best regards,Nils P., Hotel Manager

6/10 - 괜찮아요

xavier

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Arnaque parking
On a vraiment eu le sentiment d'une arnaque lors de notre séjour. Et apres plus de 400 reservations sur expedia c'est bien la premiere fois qu'on se fait avoir par l'arnaque du paiement d'un parking extérieur obligatoire payant non annoncé. Reprenons les mots : non annoncé. Vous ne trouverez aucune référence dans la fiche au fait qu'il faille payer le parking et sept d'euros par nuitée en plus de la chambre. Payant : 7 euros. Obligatoire : Le propriétaire a pris soin d'interdire tout stationnement le long du chemin d'accès, rendant totalement impossible le fait de se passer de son parking. Extérieur : Je crois la première fois en 20 ans que je suis amené à payer un parking extérieur. surtout en pleine campagne. En réponse à un autre commentaire sur le même sujet, le propriétaire se défend en disant qu'il applique la norme que ses voisins appliquent, mais en fait il oublie de dire que ses voisins l'appliquent sur un parking intérieur. Arnaque : Au moment de la réservation, le propriétaire nous a dit que si nous avions réservé directement il n' appliquerait pas cette facturation. c'est contraire au principe d'expédia, et en fait cela revient à faire payer la commission d'expédia aux clients. Alors bien sur on ne va pas perdre du temps à denoncer tout cela aux autorités ou à expédia On dit juste ce qu'on en pense. Que c'est une arnaque.
2023년 12월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2024년 1월 5일
Cher Xavier,Merci d'avoir partagé votre expérience chez nous.Nous sommes désolés d'apprendre que la question du parking ait pu entacher votre séjour chez nous. Comme indiqué sur notre site, le parking est effectivement payant via certains canaux de réservation, mais nous offrons cette prestation gratuitement pour les réservations effectuées directement. Nous comprenons que cela puisse être source de frustration et nous sommes toujours à la recherche de solutions pour améliorer la satisfaction de nos clients. Nous tenons toutefois à souligner que la sécurité et le confort de nos installations, y compris notre parking, sont une priorité pour nous.Au plaisir de vous revoir parmi nous,Nils P., Hotel Manager

6/10 - 괜찮아요

Eduardo

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
No había mando para la televisión luego nos dijeron de usarla manualmente pero resulta que no funcionaba … Almohadas pésimas de mala calidad el pomo de la ducha no funcionaba …
2023년 12월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2024년 1월 5일
Estimado Eduardo,Le agradecemos la favorable valoración que le ha dedicado a Green Park Brugge.Sentimos mucho que hayan tenido problemas con la televisión y el mando; siempre tenemos técnicos disponibles para solucionar este tipo de inconvenientes. Lamentamos también leer sobre su experiencia con las almohadas y el pomo de la ducha; nuestro equipo está siempre dispuesto a proporcionar almohadas adicionales y a atender cualquier incidencia en la habitación. Nos alegra saber que la limpieza de la habitación fue de su agrado, con un 80% de satisfacción. Trabajamos continuamente para mantener nuestras instalaciones en óptimas condiciones y agradecemos sus comentarios, que son esenciales para nuestra mejora continua.Le enviamos un afectuoso saludo y desde ya, esperamos volver a recibirle muy pronto. Atentamente,Nils P., Hotel Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 12월 28일
Beste gast,We danken u voor uw beoordeling.Spijtig dat uw verblijf niet geheel aan uw verwachtingen heeft voldaan. Onze excuses voor het ongemak. U mag dit altijd aan onze receptiemedewerkers meedelen zodat we samen een oplossing kunnen vinden. We hopen dat u desalniettemin van een goede nachtrust heeft genoten en plezierige herinneringen aan uw verblijf heeft!Hopelijk kiest u voor een volgende keer opnieuw om bij ons te verblijven!Graag tot dan.Met vriendelijke groet,Nils P., Hotel Manager

10/10 - 훌륭해요

Christophe

2023년 12월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 12월 22일
Beste Christophe,Hartelijk dank voor deze uitstekende score.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Nils P., Hotel Manager

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff were absolutely amazing very knowledgeable about the area and events for the city, room was beautiful a great comfortable place to stay. A little out of the city's however the hotel partnered up with a local taxi firm for half price fares
2023년 12월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 12월 22일
Dear Darren,Thank you for taking the time to review your stay with us.We're thrilled to hear that our staff made a great impression with their knowledge of the area and that you found your room to be both beautiful and comfortable. It's fantastic to know that our partnership with a local taxi firm, providing transportation at a reduced fare, contributed positively to your stay.We hope to be able to welcome you back in the future. Kindest regards,Nils P., Hotel Manager

10/10 - 훌륭해요

Emma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Book your stay!!
We absolutely loved our stay!! We had the most lovely evening meal, my boys lived their pizza, husband enjoyed his lasagne and I LOVED my risotto!! The room was lovely and the games available in the hotel lobby were great! Overall such a lovely experience and the hotel looked lovely decked up for Christmas x
2023년 12월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 12월 22일
Dear Emma,Thank you for sharing this positive review.It's delightful to hear that your family enjoyed the diverse dining options, with the pizzas and lasagne being a hit with your boys and the risotto standing out for you. We're glad our games in the lobby added fun to your stay, and we take pride in creating a festive atmosphere, especially during the Christmas season. While we note your satisfaction with room cleanliness and comfort, we're continuously striving to enhance every aspect of our guest experience.We look forward to welcoming you back in the future.Kind regards,Nils P., Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely family-friendly hotel, staff couldn’t be more helpful. The taxi service into the city centre was really handy on a very busy wet weekend. The bathroom was probably due a bit of a makeover, but overall we had a really nice stay.
2023년 12월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 12월 28일
Dear Guest,Thank you for providing us with your feedback.We're thrilled to hear that our staff made a positive impact on your stay and that you found our taxi service convenient during the inclement weather. We are indeed proud of our team's dedication to assisting our guests in every possible way. Regarding the bathroom, we appreciate your feedback. While we strive to ensure that all facilities are up to standard, we have noted your comment and will certainly look into it. Rest assured, we are committed to continuous improvement and guest satisfaction. It's great to know that, overall, you enjoyed your time at our hotel and rated the cleanliness and comfort of your room highly.We hope to welcome you back. Best wishes,Nils P., Hotel Manager

8/10 - 좋아요

Natalie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 12월 28일
Beste Natalie,Hartelijk dank voor uw feedback.We lezen met plezier dat u een fijn verblijf had bij ons en tevreden was met de service.Met vriendelijke groet,Nils P., Hotel Manager

10/10 - 훌륭해요

Nicola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family break
Loved our stay at the hotel, staff were very friendly and went out of their way to make our stay perfect! Bar staff were especially fruendly, would definitely stay again and fully recommend it!!
2023년 12월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 12월 28일
Dear Nicola, Thank you very much for this kind review.We're thrilled to hear that our staff made a lasting impression and contributed to making your family break special. It's fantastic to know that the friendliness of our bar staff stood out during your visit. Our team takes great pride in offering a welcoming atmosphere and ensuring guests feel at home.It's also wonderful that you were fully satisfied with the cleanliness of your room, the condition of our hotel, and the comfort provided. We continuously strive to maintain our high standards and provide a delightful stay for all our guests.We hope to see you again soon, Kind regards,Nils P., Hotel Manager

10/10 - 훌륭해요

Lyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
It's a long time since we have felt so welcomed and looked after in a hotel, nothing was too much troublr
2023년 12월에 4박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 12월 28일
Dear Lyn,Thank you for sharing the review of your stay with us.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to welcoming you back on a future visit.Kind regards,Nils P., Hotel Manager

8/10 - 좋아요

María del Mar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 12월 28일
Dear María Del Mar,Thank you for sharing this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to welcome you back. Best wishes,Nils P., Hotel Manager

8/10 - 좋아요

zoe

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel 15euro for large taxi (6 people) into the centre. Really helpful staff
2023년 12월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 12월 8일
Dear Zoe,Thank you for taking the time to let us know your opinion of your recent stay.We're delighted to hear that you found our staff to be really helpful, reflecting our commitment to excellent guest service. Regarding the room cleanliness, we strive for excellence and our rooms are cleaned daily, with each room also inspected by our housekeeping supervisor to ensure our high standards are maintained. We appreciate your positive remarks on the overall condition of our hotel and the room amenities, and we're pleased that these aspects contributed to your stay.It would be a pleasure to welcome you again. Best regards,Nils P., Hotel Manager

10/10 - 훌륭해요

Helena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
polite and helpful staff, reception open 24 hours, convenient hours for breakfast, long open bar .
2023년 11월에 6박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 12월 8일
Dear Helena,Thank you for such a positive review.We're delighted to hear that you found our staff polite and helpful, reflecting our commitment to excellent guest service. It's great to know that our 24-hour reception was convenient for you, ensuring assistance at any time of day or night. We also appreciate your positive remarks on our breakfast hours, designed to offer flexibility for our guests' morning routines.We're glad that you enjoyed the variety of amenities in our rooms. Our team works diligently to ensure that each guest has a comfortable and satisfying stay.It pleases us to hear that our bar hours contributed to a pleasant experience, providing a space for relaxation and socializing into the evening.We look forward to welcoming you back.Kind regards,Nils P., Hotel Manager

10/10 - 훌륭해요

Jenny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is very friendly
2023년 11월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 11월 29일
Dear Jenny,Thank you for such a positive review.We're delighted to hear that you found our staff to be very friendly; our team strives to provide exceptional service to all our guests. It's also gratifying to know that the cleanliness of our rooms met your expectations, as we maintain rigorous standards for hygiene and comfort. Furthermore, we're pleased that our amenities contributed positively to your stay, offering a range of facilities to enhance your experience with us.It would be our pleasure to have you return on another occasion. Very best wishes,Nils P., Hotel Manager

10/10 - 훌륭해요

Ertugrul

2023년 11월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 11월 18일
Beste gast,Bedankt voor uw positieve review.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Met vriendelijke groet,Nils P., Hotel Manager

10/10 - 훌륭해요

Johanna

2023년 10월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 10월 27일
Dear Johanna,Thank you for taking the time to leave your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to welcoming you back in the future.Kind regards,Nils P., Hotel Manager

10/10 - 훌륭해요

JOSE J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 10월 27일
Estimado José,Es con gran satisfacción que le agradecemos por su reseña en la cual destaca nuestro excelente servicio e instalaciones, ideales para un merecido descanso.Sería muy grato volver a hospedarle en un futuro cercano. Atentamente,Nils P., Hotel Manager

8/10 - 좋아요

Christophe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel très accueillant,propreté de la chambre et l'environnement, à l'écart de la ville.Merci pour tout.
2023년 10월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 10월 14일
Cher Christophe,Tous nos remerciements pour ce commentaire positif.Nous sommes ravis de lire que vous avez apprécié l'accueil de notre personnel, la propreté de la chambre et l'environnement paisible de notre établissement. Nous sommes situés à quelques kilomètres du centre-ville de Bruges, ce qui permet à nos clients de profiter d'un cadre verdoyant tout en étant proches des attractions touristiques.Encore merci pour vos compliments et nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite à Bruges.Ce serait un plaisir de vous recevoir une fois encore pour une expérience tout aussi positive. Bien à vous,Nils P., Hotel Manager

10/10 - 훌륭해요

Alejandro

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Green hotel
2023년 10월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 10월 13일
Estimado Alejandro,Nos complace saber que disfrutó de la limpieza de nuestras habitaciones, el estado del hotel, nuestras comodidades y el servicio brindado por nuestro personal. Apreciamos sus amables palabras y nos alegra que haya tenido una estancia agradable con nosotros.Lamentamos si hubo algún inconveniente durante su estancia. Siempre estamos trabajando para mejorar nuestros servicios y agradecemos sus comentarios, ya que nos ayudan a crecer y mejorar.Aprovechamos la ocasión para hacerle llegar un afectuoso saludo, al tiempo que confiamos en volver a darle muy pronto la bienvenida. Un cordial saludo,Nils P., Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 10월 13일
Dear Guest,We would like to thank you for this positive review of your experience in our hotel.Thanks for the good review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We look forward to welcoming you back. Best wishes,Nils P., Hotel Manager

8/10 - 좋아요

Anas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 10월 13일
Dear Anas,Thank you for this positive review.We are pleased that our hotel met your expectations and that your stay with us was a comfortable one. This will encourage the team to continue upholding our high standards.We look forward to seeing you again. Best wishes,Nils P., Hotel Manager

10/10 - 훌륭해요

Selahattin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 10월 13일
Dear Selahattin,Thank you for taking the time to share your opinion with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best wishes,Nils P., Hotel Manager

10/10 - 훌륭해요

Nacer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très belle expérience dans cet établissement, au calme dans les bois à 10 minutes en voiture du centre ville. Personnel très accueillant. À nos prochain séjour.
2023년 9월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 10월 13일
Cher Nacer,Merci pour cette appréciation très positive.Nous sommes ravis de savoir que vous avez apprécié le calme de notre hôtel situé dans les bois, ainsi que la proximité du centre-ville de Bruges. Notre personnel accueillant est toujours là pour rendre votre séjour agréable et inoubliable.Nous espérons vous accueillir à nouveau lors de votre prochain séjour à Bruges.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement.Cordialement,Nils P., Hotel Manager

6/10 - 괜찮아요

BELYCIA

2023년 9월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 10월 13일
Cher hôte,Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Ce serait un plaisir de vous accueillir une fois encore. Bien cordialement,Nils P., Hotel Manager

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Overall a good value for price although you will pay a premium for EVERYTHING. The condition of my bathroom was it needed a bit maintenance to the shower and faucets that did not want to cooperate. The staff is okay but Nickle and dime for everything and will not offer any real assistance. The restaurant was dreadful.
2023년 9월에 3박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 10월 13일
Dear Teresa, Thank you for your review of your recent stay.We are glad to hear that you found our hotel to be a good value for the price and appreciated the cleanliness of your room.We apologize for any inconvenience you experienced with the bathroom maintenance and the faucets. Our team is always available to address any issues, and we have a technician on-site to assist with any problems that may arise. We also appreciate your feedback regarding our staff and restaurant, and we will take your comments into consideration to improve our services. Please note that we offer a variety of dining options, including an à la carte menu and snacks at our Bar del Mundo, as well as room service for your convenience.We hope to see you again on a future occasion. Best regards,Nils P., Hotel Manager

6/10 - 괜찮아요

Julio

2023년 9월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 9월 9일
Cher Julio,Nous vous remercions pour ce retour.Nous sommes désolés que les prestations durant votre séjour n'aient pas été à la hauteur de vos attentes.Votre satisfaction reste notre objectif premier. N'hésitez pas à nous faire part durant votre séjour de vos remarques afin que nous puissions intervenir au plus vite et au mieux.Au plaisir de vous recevoir chez nous,Nils P., Hotel Manager

6/10 - 괜찮아요

Timothy

아이를 동반한 가족 여행
Prima hotel, maar foto’s zien er mooier uit dan in het echt. Onze kamer had oud tapijt en kon wel een opknapbeurt gebruiken. Er was geen kluis aanwezig of standaard een koelkast o.i.d.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

nina

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The location en de personeel
2023년 9월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 9월 6일
Dear Nina,Thanks for this review and your insight.We are delighted to hear that you appreciated our location and the service provided by our staff. Our team works hard to ensure that all guests have a pleasant stay, and your kind words are truly appreciated.However, we noticed that you mentioned the hotel condition as a negative point. We would like to inform you that our hotel undergoes regular maintenance, and we have recently renovated some areas, such as the pool and the second floor. We continuously strive to improve our facilities and services to provide a comfortable and enjoyable experience for our guests. We apologize for any inconvenience you may have experienced during your stay.We hope to see you again on a future occasion. Best regards,Nils P., Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 9월 6일
Cher hôte,Nous sommes ravis de savoir que vous avez apprécié la propreté de la chambre, l'état général de l'hôtel et la qualité du service.Nous espérons avoir le plaisir de vous revoir prochainement.Bien à vous,Nils P., Hotel Manager

6/10 - 괜찮아요

Andre

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Prijs/kwaliteit verhouding niet goed. Te duur voor de kwaliteit in verhouding met algemene indruk.
2023년 9월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 9월 6일
Beste Andre,We danken u voor uw feedback.We hopen dat u genoten heeft van uw verblijf bij ons maar vinden het jammer dat u de prijs als minpuntje aanhaalt. Graag willen we met u delen dat de prijzen kunnen schommelen naargelang het seizoen en de beschikbaarheid.Hopelijk mogen we u in de toekomst nogmaals verwelkomen. Met vriendelijke groet,Nils P., Hotel Manager

10/10 - 훌륭해요

LAYLA

2023년 9월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 10월 13일
Chère Layla,Merci pour ce retour très positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Dans l'attente du plaisir de vous accueillir de nouveau,Nils P., Hotel Manager

6/10 - 괜찮아요

Reza

별로예요: 청결 상태
2023년 8월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 9월 4일
Beste Reza,Bedankt voor uw feedback.Het spijt ons enorm dat u zo ontevreden was over de hygiëne van ons hotel, dit is nochtans absoluut niet onze standaard. Aarzelt u dan ook niet om dit nog tijdens uw verblijf te melden aan onze receptie, zij hadden u graag een oplossing geboden. Verder hebben we dit intern doorgegeven en ons onderhoudsteam zal dan ook actie ondernemen.Prettige dag en graag tot nog eens,Nils P., Hotel Manager

8/10 - 좋아요

Martin

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
all good
2023년 8월에 5박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 9월 4일
Dear Martin,Thank you for sharing your positive review.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back on a future occasion. Best wishes,Nils P., Hotel Manager

6/10 - 괜찮아요

Alessandro

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
L'hotel è discreto camere pulite ma che avrebbero bisogno di essere rinnovate. È un hotel per famiglie con piscina, giochi da tavolo, le parti comuni sono eccellenti. Alcune note negative: Una bottiglia di acqua da litro 8€ ... Ma questi sono i prezzi di Bruges. Far pagare il parcheggio perché l'hotel è molto distante dal centro situato in un bosco ... Non la puoi però in pratica lasciare fuori e sei costretto a pagare. Noleggiano bici ... Bello ... Ma non hanno bici per bambini però se sei un hotel per famiglie dovresti attrezzarti. Insomma sarebbe bastato poco per avere una recensione molto migliore
답변 제공: Nils P., Hotel Manager 님, 2023년 9월 4일
Gentile Alessandro,Grazie per averci fatto conoscere la sua opinione.Siamo lieti che abbia apprezzato le nostre aree comuni e le varie attività pensate per le famiglie, come la piscina e i giochi da tavolo. Ci dispiace che abbia riscontrato alcuni aspetti negativi durante il suo soggiorno. Riguardo al prezzo dell'acqua, ci teniamo a sottolineare che i prezzi sono in linea con quelli della città di Bruges. Per quanto riguarda il parcheggio, offriamo il servizio gratuito ai clienti che prenotano direttamente tramite il nostro sito web. Per il noleggio delle biciclette, apprezziamo il suo suggerimento e valuteremo l'aggiunta di biciclette per bambini in futuro. Infine, le camere sono pulite e funzionali, ma comprendiamo che potrebbero aver bisogno di un rinnovamento estetico.Speriamo davvero di poterla ospitare di nuovo presso il Green Park Brugge in futuro. Nel frattempo, le porgiamo i nostri più cordiali saluti.Nils P., Hotel Manager

10/10 - 훌륭해요

Simone

2023년 8월에 1박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 8월 29일
Gentile Simone,Grazie per aver recensito il nostro hotel.Siamo molto felici di sapere che la sua permanenza nel nostro albergo sia stata in generale molto positiva. Lavoriamo quotidianamente per poter garantire a ciascun ospite un'esperienza di soggiorno piacevole e rilassante e le sue parole, oltre ad essere una grande gratificazione, ci incoraggiano a proseguire su questa strada.Speriamo di avere presto il piacere di ospitarla di nuovo presso il Green Park Brugge. Nel frattempo, le porgiamo i nostri cordiali saluti.Nils P., Hotel Manager

10/10 - 훌륭해요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay, plenty to do.
Plenty to keep everyone happy. A pool which the kids loved, a bar for a nice cool beverage, outside play area with bouncy castle, outdoor electric dart board was good for me and my husband to enjoy a game, in the lobby/reception there were various games to play. The room was clean and tidy, could do with a little update and refresh. Breakfast was delicious, plenty on offer. The children loved the fresh pancake machine. Staff were very helpful. We were made aware of city tax and car prking charges, the hotel is goid value for money taking all things into account. We would stay there again. After a 8 day trip around 4 countries, this was my preferred hotel. My childrens was a different one but only because the had dogs they could pet. Bike rental is useful, we did not use this service but would in furture.
2023년 8월에 2박 숙박함
답변 제공: Nils P., Hotel Manager 님, 2023년 8월 29일
Dear Joanne, We would like to thank you for this review about your recent experience in our hotel.We are delighted to hear that you and your family enjoyed the various facilities we offer, such as the pool, outdoor play area, and games in the lobby. Our goal is to provide a fun and relaxing environment for all our guests, and it's great to know that we succeeded in your case.We appreciate your feedback on the room's decor and will take it into consideration for future improvements. We're glad that you found the room clean and tidy during your stay. It's also wonderful to hear that you enjoyed our delicious breakfast buffet, especially the fresh pancake machine that your children loved. Our staff strives to provide excellent service, and we're happy to know that they were helpful during your stay.Thank you for acknowledging our good value for money, and we're glad that you were informed about the city tax and parking charges. We hope you'll consider using our bike rental service during your next visit for an even more enjoyable experience.We hope to see you again on a future occasion. Best regards,Nils P., Hotel Manager