레스토랑

아리스 그랜드-플레이스 호텔 여행 후기

3 out of 5
아리스 그랜드-플레이스 호텔
Rue du Marché aux Herbes 78-80, Brussels

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 618개 이용 후기 중 292개" "
평점 8 - 좋아요. 618개 이용 후기 중 241개" "
평점 6 - 괜찮아요. 618개 이용 후기 중 52개" "
평점 4 - 별로예요. 618개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 618개 이용 후기 중 18개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Leekyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Ewa 님, 2024년 1월 16일
Dear Leekyung,First of all we thank you for choosing Aris Grand Place Hotel.We deply appreciate your feedback and thank you for it.We're glad to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you once again in our EstablishmentWarm regards,EwaReception desk

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Marc L. * reception 님, 2023년 12월 21일
Bonsoir,Merci.Au plaisir de vous accueillir à nouveau dans notre hôtel situé en plein cœur historique de la capitale de l'Europe.Meilleurs vœux pour l'An Neuf.Bien à vous,

8/10 - 좋아요

eunjeong

2023년 11월에 3박 숙박함
답변 제공: Marc L. * reception 님, 2023년 12월 18일
Good evening,Thank you .We wish you a Merry Christmas and a Happy New Year 2024 and we hope to see you soon in our Hotel Aris Grand Place .Regards,

10/10 - 훌륭해요

sangin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치가 좋았고 직원도 친절했음. 방도 넓고 깔금했음
2023년 8월에 1박 숙박함
답변 제공: Ewa 님, 2023년 9월 12일
Dear Sangin,First of all we thank you for choosing Aris grand Place Hotel.We deeeply appreciate your fedback and thank you for it.We are glad to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you once again in our Establishment.Best regards,EwaReception desk

10/10 - 훌륭해요

Yongjae

2023년 7월에 1박 숙박함
답변 제공: Kathleen-Communication 님, 2023년 7월 17일
DearSir, Thank you for your very positive comments regarding your stay at the Aris Grand Place Hotel. We are delighted that you enjoyed our central location and the service provided by our staff. We look forward to seeing you again soon. Please feel free to explore our Alma Grand Place hotel during your next stay. Sincerely,

10/10 - 훌륭해요

SUNGHOON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 6월 30일
Dear Guest, we are delighted that you have taken the time to leave this positive comment following your recent stay at the Aris Grand Place Hotel. We are glad that you enjoyed your stay with us. It was a great pleasure to welcome you and we hope to be able to welcome you back soon in our beautiful city. Best regards,

2/10 - 너무 별로예요

Kenny

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Worst and Terrible hotel ever~
The worst and terrible experience. Hotel was in construction for my 4 days staying with noise and dust. No air conditioning, no refrigirater, no daily cleaning service at all. Booked taxi to the airport, but never came. Had to wait more than 40 min, finally took a train myself. Terrible~ The only thing good about this hotel is location. Never ever try this hotel.
2022년 6월에 4박 숙박함
답변 제공: Front desk 님, 2022년 6월 28일
Dear Guest, We are sorry to read that your stay with us did not meet your expectations and that you had problems during your stay. We are, in fact, under construction to offer you the best services. As far as the problems in your rooms are concerned, we are sorry for this inconvenience and we are informing our Housekeeping department of this situation. We assure you that we will take your remarks into consideration. We hope to be able to welcome you again soon so that you can see all the improvements we have made. Wishing you a good and pleasant day. Best regards.

10/10 - 훌륭해요

YOONJU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Perfect location!! But, need refrigerator😊
2019년 10월에 3박 숙박함
답변 제공: Ewa 님, 2019년 10월 13일
Dear Yoonju, First, we would like to thank you for your confidence in our establishment. We deeply appreciate your feedback. We are pleased to learn that you are satisfied with your stay As always, you can be assured that we will continue to work hard for you by providing you better service with the hope that in return you will always come back or recommend our Establishment. Kind regards.

6/10 - 괜찮아요

실제 이용하신 고객

무난무난함
주요 관광지와 가까워 이동하기 편리했음 무난함 다만 식당 옆이 인테리어 공사하는 거 같아서 어수선했음
2019년 7월에 1박 숙박함
답변 제공: Daniel 님, 2019년 8월 8일
Dear guest, Thank you very much for taking the time to review our property. Your input and the feedback from all our guests is vitally important to us and we always want guest expectations to be met and exceeded. We will look into the problem that caused your concern and take it with utmost priority. We take this opportunity to invite you to visit us again, hoping to exceed your expectations and receive a new and more positive feedback. Best regards , Daniel Hilaus | Front Office at ARIS GRAND PLACE

8/10 - 좋아요

soo jin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
위치가 너무 좋아요
브뤼셀에서 치안이 가장 좋은 지역입니다. 밤에도 야경보러 돌아다니고 호텔주변에 있는 식당 가고 했습니다. 잘때도 시끄럽지 않고 좋았습니다. 걸어서 여기저기 갈 수 있어서 더 좋았습니다.
2019년 5월에 2박 숙박함
답변 제공: marc - reception 님, 2019년 6월 13일
Good evening, Thank you so much. We hope to see you soon. Regards,

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
서비스 최악입니다.
프론트 직원 최악입니다. 위치는 괜찮지만 전반적인 객실 청결 등을 고려할때 추천할만 호텔은 아닙니다.
2019년 4월에 1박 숙박함
답변 제공: marc - reception 님, 2019년 5월 3일
Good evening, We thank you for giving us your opinion about your stay in our hotel. All your remarks will be read and analyzed by our new management that demands the best for all our customers. We hope to see you again when you come to Brussels in one of our two hotels (Aris / Alma). Regards,

8/10 - 좋아요

Luigi 님, Ptévost

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent emplacement et confort
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

tongjit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to grand place and centraal station.
2024년 4월에 4박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 4월 17일
Dear Tongjit,Thank you very much for taking the time to share your experience with us. We are delighted to hear that our central location helped to make your stay enjoyable and convenient.Indeed, the location of our hotel is one of our strong points, offering our guests easy access to the city's main attractions, such as Grand Place and Central Station. We are delighted that this has met your expectations and made it easier for you to get around during your stay in Brussels.We look forward to welcoming you back on your next visit to our beautiful city.Yours faithfully,

10/10 - 훌륭해요

Diego Martins

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 4월 16일
Dear Diego,Thank you very much for your perfect 5/5 rating! It is an honour for us to know that your stay with us was so satisfactory.Your satisfaction is our greatest reward and we are delighted that you enjoyed your stay with us. We always strive to provide exceptional service and are pleased that this has been reflected in your review.We look forward to welcoming you back on your next visit. Once again, thank you for your review and we look forward to welcoming you back soon!Best regards,

10/10 - 훌륭해요

Alex 님, Dubai

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the excellent handy location, the comfy small room with Rituals amenities to the friendly reception staff, everything was perfect during the short stay😁
2024년 4월에 1박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 4월 16일
Dear Alex,Thank you so much for choosing our hotel for your recent stay in Brussels and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and our excellent convenient location, comfortable room with Rituals amenities, helped to make your experience perfect.Your satisfaction is our top priority, and we are pleased that our reception team were friendly and attentive throughout your stay.We look forward to welcoming you back on your next visit to Brussels. Yours sincerely,

10/10 - 훌륭해요

Wing Kin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 2박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 4월 11일
Dear Wing,Thank you very much for your positive feedback. Your satisfaction is our top priority, and we are delighted that your experience was a very good one. We look forward to welcoming you back on your next visit.Best regards,

10/10 - 훌륭해요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff on reception, fantstic room hreat location
2024년 4월에 1박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 4월 9일
Dear Dave,Thank you for your kind words! We are thrilled to hear that you had a fantastic experience with our staff at reception and that you enjoyed your room and our great location.Providing exceptional service and ensuring our guests have a wonderful stay is our top priority, and we are delighted that we could meet your expectations. Your feedback motivates us to continue delivering excellent service to all our guests.We hope to have the pleasure of welcoming you back on your next visit to Brussels. Warm regards,

8/10 - 좋아요

Bilal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location and hospitality were great.
2024년 4월에 2박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 4월 9일
Dear Bilal,Thank you for sharing your feedback with us after your stay at Aris Grand-Place hotel. We are thrilled to hear that you enjoyed our location and hospitality during your stay.Providing a great location and excellent hospitality is something we take pride in, and we are delighted that we could contribute to making your stay memorable.We hope to have the pleasure of welcoming you back on your next visit to Brussels. Warm regards,

8/10 - 좋아요

Shahida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was super friendly; Edwarth was great and very accommodative. Hotel was easily accessible (only 8 - 10 minutes walk from the train station), clean, and in a busy tourist district. Room, however, was small. Breakfast area was tiny with very limited options. Will happily recommend.
2024년 4월에 2박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 4월 9일
Dear Shahida,Thank you for sharing your experience with us following your stay at the Aris Grand-Place Hotel. We are delighted to hear that you found our staff friendly, especially Eduardo. We will pass on your kind words to our entire team.We are also pleased that you appreciated the cleanliness of our hotel and its location in a lively tourist area, as well as its proximity to the train station. However, we regret that you were not entirely satisfied with the size of the room and that the breakfast area did not meet your expectations in terms of the options available.Your feedback is valuable to us and will help us identify areas where we can improve. We will take your feedback into account to improve our offering and provide a better experience for our guests in the future.We thank you for your recommendation and look forward to welcoming you back on your next visit. Yours faithfully,

8/10 - 좋아요

Joan Budesca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Muy recomendable
2024년 4월에 3박 숙박함
답변 제공: Ewa 님, 2024년 4월 6일
Dear Joan,First of all we thank you for choosing Aris Grand Place Hotel.We deeply appreciate your feedback and thank you for it.We hope to have the oportunity to welcome you once again in our Establishment.Warm regardsEwaReception desk

8/10 - 좋아요

Ana Lucia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buen hotel en una muy buena ubicación. La habitación es bastante sencilla, básica. En el baño no hay lugar donde poner nada. Fuera de eso todo muy bien. Staff muy amable. Restaurante del hotel muy rico.
2024년 3월에 2박 숙박함
답변 제공: Ewa 님, 2024년 4월 6일
Dear Ana,First of all we thank you for choosing Aris Grand Place Hotel.We deeply appreciate your feedbback and thank you for it.We're glad to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you once again in our Establisment.As usual we remain at your diaposal for any question.Best regards,EwaReception desk

10/10 - 훌륭해요

Zoila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was cordial and attentive to our needs.
2024년 4월에 2박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 4월 4일
Dear Zoila,Thank you very much for choosing our hotel for your stay and for sharing your experience with us. We are delighted to read that our staff met your expectations by being friendly and attentive to your needs.Customer satisfaction is our top priority, and we are pleased that our team helped to make your stay pleasant and comfortable. We will pass on your kind words to all our staff to motivate them to maintain their high level of service.We look forward to welcoming you back on your next visit.Once again, thank you for choosing our hotel, and we look forward to seeing you again soon.Yours sincerely,

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ice Hotel with excellent central location
2024년 3월에 3박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 4월 3일
Dear Michael,Thank you very much for choosing our hotel for your stay in Brussels. We are delighted to hear that you enjoyed our excellent central location.We pride ourselves on offering our guests a privileged location that allows them to take full advantage of the city's attractions and amenities. We are pleased that this has helped to make your stay enjoyable and convenient.We look forward to welcoming you back on your next visit to the Belgian capital. We look forward to seeing you soon!All the best,

8/10 - 좋아요

Rise

좋아요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 4월 2일
Dear Rise,Thank you for taking the time to review your recent stay with us. We are delighted that your overall experience was positive, although we are aware that there is always room for improvement.If you have any suggestions on how we can improve our services to achieve a 5/5 satisfaction rating for your next visit, please let us know. Your feedback is extremely valuable to us and helps us to provide an even better experience for our customers.We look forward to welcoming you back soon and to providing you with a completely satisfactory experience during your next stay with us.Yours sincerely,

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Wendolyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were amazing it’s so close to The Grand palace the area around a lot things to see and to do 🙂. Jonathan help us and it was super nice and helpful.
2024년 3월에 1박 숙박함
답변 제공: Ewa 님, 2024년 3월 19일
Dear Wendolyn,First of all we thank you for choosing Aris Grand Place Hotel.We deeply appreciate your feedback and thank you for it.We hope to have the opportunity to welcome you once again in our Establishment.Warm regards,EwaReception desk

10/10 - 훌륭해요

Melanie Theresia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wir hatten mit Frühstück gebucht und waren begeistert. Jedoch zusätzlich 15€ finde ich es nicht wert. Das Zimmer war modern und wie auf den Bildern, sauber und entsprach genau den Erwartungen. Das Personal auch immer bemüht. Wir würden es definitiv wieder weiterempfehlen!
2024년 3월에 3박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 3월 19일
Dear Melanie,Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay with us and that our modern and clean room met your expectations.We are grateful for your recommendation and look forward to welcoming you back on your next visit to our establishment.Yours faithfully,

10/10 - 훌륭해요

Patricia 님, Broomfield

2024년 3월에 1박 숙박함
답변 제공: Ewa 님, 2024년 4월 8일
Dear Patricia,First of all we thank you for choosing Aris Grand Place Hotel.We deeply appreciate your feedback and thank you for it.We're glad to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you once again in our Establishment.Warm regards,EwaReception desk

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is excellent, but what really made the difference was the helpfulness of the staff, would definitely stay here again
2024년 3월에 1박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 3월 19일
Dear Paul,Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed our excellent location.In addition, we are delighted that our staff were able to make a difference by being helpful and attentive during your stay. Customer satisfaction is our number one priority, and we are delighted that our team helped to make your experience so positive.We look forward to welcoming you back on your next visit to our establishment.Yours sincerely,

10/10 - 훌륭해요

Kazuki

2024년 3월에 1박 숙박함
답변 제공: Virginia-Front office 님, 2024년 4월 1일
Dear Kazuki,Thank you very much for taking the time to leave us your feedback.We are pleased to know that your experience at our hotel was up to your expectations. Our team is constantly working to improve every guest's experience.We look forward to seeing you in the near future.Kind regards,

10/10 - 훌륭해요

Patricia 님, Broomfield

2024년 3월에 1박 숙박함
답변 제공: Virginia-Front office 님, 2024년 4월 1일
Dear Patricia,We would like to thank you for taking the time to give us your impression after your stay with us.We are glad We are pleased to see that you had a pleasant stay. It is our priority that our guests have a positive experience and that is what we work for every day.We look forward to welcoming you back in the near future.Best regards

8/10 - 좋아요

Suman

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel and staff friendly! Very close to centre and great food options close by
2024년 1월에 1박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 3월 12일
Dear Suman,Thank you very much for taking the time to share your experience with us. We are delighted to hear that you found our hotel pleasant and our staff friendly.We are also pleased that our location close to the centre was convenient for you and that you were able to enjoy the excellent dining options nearby.We look forward to welcoming you back on your next visit to Brussels.All the best,

4/10 - 별로예요

CARLOS

2024년 3월에 1박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 3월 28일
Dear Carlos,We would like to thank you for choosing the Hotel Aris Grand-Place for your stay in Brussels and for taking the time to review it. We would like to apologise if your experience did not live up to your expectations.Your satisfaction is our top priority, and we are sorry that we were unable to meet your expectations this time. We would like the opportunity to further discuss the reasons behind your rating in order to understand where we need to improve.If you have any specific concerns or comments you would like to share with us, please let us know. We are here to listen and take action to ensure a positive experience for our customers in the future.Thank you for choosing us and we look forward to earning your trust again on your next visit.Yours sincerely,

10/10 - 훌륭해요

Pedro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El hotel tiene una ubicación inmejorable y las habitaciones eran muy cómodas y limpias.
2024년 2월에 2박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 3월 12일
Dear Pedro,Thank you very much for your kind comment. We are delighted that you enjoyed our location in the centre of Brussels, as well as the comfort and cleanliness of our rooms.Customer satisfaction is our top priority, and we are delighted that our establishment has helped to make your stay a pleasant one.We look forward to welcoming you again on your next visit to Brussels.Yours faithfully,

10/10 - 훌륭해요

Gemma

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 3월 26일
Dear Gemma,Thank you so much for your perfect review! We are delighted that you enjoyed your stay with us. We look forward to welcoming you back soon!All the best,

8/10 - 좋아요

Stefania

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Felice di aver optato per questa struttura , centralissima a due minuti dalla Grand Place, circondata da negozi, brasserie, ristoranti monumenti. Ottimo rapporto qualità prezzo. Personale molto cordiale. Unico neo manca un mini frigo in camera e una macchinetta per l'espresso. Un tre stelle quasi da 4 sstellemcordialeColazione buona .
2024년 3월에 2박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 3월 5일
Dear Stefania,Thank you very much for choosing our hotel for your stay in Brussels and for taking the time to share your experience with us. We are delighted to hear that our central location, just two minutes from the Grand Place, and our excellent value for money helped to make your stay a pleasant one.We are also pleased to hear that you enjoyed the friendliness of our staff and that our breakfast met your expectations.Your comments are very important to us and will be taken into account in our continuous improvement efforts.We look forward to welcoming you back on your next visit to Brussels.Yours sincerely,

10/10 - 훌륭해요

Vanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 2박 숙박함
답변 제공: Ewa 님, 2024년 3월 4일
Dear Vanda,First of allo we thank you for choosing Aris Grand place Hotel.We deeply appreciate your feedback and thank you for it.We're glad to hear that you enjoyed your stay with us.We hope to have the opportrunity to welcome you once again in our Establishment.Warm regards,EwaReception desk

8/10 - 좋아요

Marta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Los recepcionistas que había ese día de 10. Con el idioma y con el trato. De hecho me hicieron un detalle muy bonito.
2024년 2월에 1박 숙박함
답변 제공: Ewa 님, 2024년 3월 4일
Dear Marta,First of allo we thank you for choosing Aris Grand place Hotel.We deeply appreciate your feedback and thank you for it.We hope to have the opportrunity to welcome you once again in our Establishment.Warm regards,EwaReception desk

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, very clean and comfortable rooms, wonderful staff. The air con didn't work well - it was the same temperature no matter how cold I set the thermostat. I opened the window to let in the cold air instead, which worked well.
2024년 2월에 4박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 3월 6일
Dear Rachel,Thank you for choosing our hotel and for sharing your experience with us. We are delighted to hear that you enjoyed our excellent location, our very clean and comfortable rooms and our wonderful staff.However, we are sorry to hear that you had problems with the air conditioning in your room. Your comfort is our top priority and we assure you that your concerns are checked and dealt with.We look forward to welcoming you back during your next stay.Yours sincerely,

8/10 - 좋아요

Fujinuma

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
グランプラスやショッピングアーケードに近い便利な立地で、短期間の滞在には観光しやすくお勧めです。 グランドフロアに人気のカフェがあり、朝から晩まで賑わっています。
2024년 2월에 1박 숙박함
답변 제공: Marc * reception 님, 2024년 2월 25일
Good evening,Thank you very much for choosing our Hotel Aris Grand Place for your last stay in Brussels. We are delighted that you enjoyed it. We appreciate the time you have taken to give us your feedback. We look forward to welcoming you back to our hotel. Kind regards,

10/10 - 훌륭해요

Olha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 2박 숙박함
답변 제공: Marc * reception 님, 2024년 2월 25일
Good evening, Tank you for choosing our Hotel Aris Grand Place for your last stay in Brussels. We are delighted that you enjoyed it. We look forward to welcoming you back to our hotelRegards,

8/10 - 좋아요

ANNA MARIA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Siamo stati 3gg personale alla reception e in sala colazione gentili
2024년 2월에 3박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 2월 22일
Dear Anna,Thank you for sharing your experience with us and for taking the time to leave a comment. We are delighted that you found our reception staff friendly during your stay.We are always delighted to receive positive feedback about our team, as we continually strive to provide a warm and caring service to all our guests.We look forward to welcoming you back in the near future for an even more enjoyable stay.Yours sincerely,

10/10 - 훌륭해요

Moriam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good service! 👍
2024년 2월에 2박 숙박함
답변 제공: Virginia - Reception 님, 2024년 2월 17일
Dear Moriam,First of all, we would like to thank you for choosing the Aris Grand Place hotel. We greatly appreciate your rating, your comment and we thank you for it. We hope to have the opportunity to welcome you again in our hotel. Kind regards,

10/10 - 훌륭해요

Amber 님, Pittsford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great location to see the Grand Place and other historic locations, souvenir shopping and great meals. The staff were extremely helpful with train times, holding our luggage and offering help if needed.
2024년 2월에 1박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 2월 14일
Dear Amber,Thank you very much for your positive feedback on your stay at our hotel. We are delighted to hear that you enjoyed our ideal location, close to the Grand Place and other historical sites, as well as shopping and dining opportunities.We are pleased that our staff were able to meet your needs. We always strive to provide a caring and professional service to our guests and your compliments are very much appreciated.Thank you again for your kind words and recommendation. We look forward to welcoming you back on your next visit to Brussels.Yours faithfully,

2/10 - 너무 별로예요

Alla 님, Tarzana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No privacy. The bathroom, no curtains and very cold there. Construction down stairs, breakfast area too small and no variety of food. You can hear everything from the street. I’m not recommend to anyone to stay there.
2024년 1월에 2박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 2월 14일
Dear Alla,Thank you for choosing the Aris Grand-Place hotel for your stay.We are sorry to hear that your experience in our hotel did not live up to your expectations. Your satisfaction is our top priority and we take your feedback very seriously.We apologise for any inconvenience you may have experienced. Your feedback is invaluable as it helps us to improve. Thank you for taking the time to share your concerns with us. We hope to have the opportunity to earn your trust again in the future.Yours faithfully,

8/10 - 좋아요

ALI

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The location and value for price was good however we had a glitch about our bed preferences during check in.
2024년 1월에 3박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 1월 31일
Dear Ali,Thank you for choosing the Hôtel Aris Grand Place for your stay and for taking the time to share your opinion. Rest assured that we attach great importance to your comments in order to continually improve your satisfaction.We look forward to welcoming you back and providing you with an even more enjoyable experience.Yours sincerely,

10/10 - 훌륭해요

carina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location!!! Reasonable price. Few steps to Grand Place and Central train station. Busy neighborhood, surrounded by restaurants and shops. Coffee shop on the first floor was convenient. You have to pass through the coffee shop to check in.The receptionist, Virginia, was very friendly, helpful and accommodating. Room 505 had a great view..new bathroom! Highly recommend this hotel.
2024년 1월에 2박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 1월 31일
Dear Carina, We would like to express our gratitude to you for choosing the Hotel Aris Grand Place for your stay and for taking the time to share your review. We are delighted to hear that you particularly appreciated our central location in the historic heart of the city, just a stone's throw from the Grand Place. Your praise will be passed on to our team, as your satisfaction is their greatest reward.We look forward to welcoming you back very soon!All the best,

10/10 - 훌륭해요

Jesús

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena ubicación
2024년 1월에 1박 숙박함
답변 제공: Ewa 님, 2024년 1월 30일
Dear Jesus,First of all we thank you for choosing Aris Grand Place Hotel.We deeply appreciate your feedback and thank you for it.We're glad to hear that you enjoyed your stay with us.We hope to have the opportunity to welcome you once again in our Establishment.Warm regards,EwaReception desk

10/10 - 훌륭해요

Mario

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lo mejor la ubicación, las camas cómodas, las almohadas también , la television con Chrome cast es un detallazo,la cafetería del hotel es sensacional. Los recepcionistas son muy amables. Solo dos apuntes negativos, la primera el día que llegue el baño no lo habían limpiado bien, y que la calefacción no fuera de aire y fuera por estufa , no puedes regular a una temperatura concreta y a veces es sofocante. Por lo demás es un hotel al que estoy seguro que volveré porque son detalles menores que estoy seguro que mejorarán.
2024년 1월에 2박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 1월 25일
Dear Mario,We would like to thank you for choosing Aris Grand Place Hotel for your stay and for taking the time to share your impressions. We are delighted with your praise for the comfort and services we offer.We are delighted with your appreciation of our central location, in the historic heart of the city and a stone's throw from the Grand Place. We are also delighted that our reception team helped to make your experience a pleasant one by being attentive to your requests, as customer satisfaction remains our top priority.We apologise for any inconvenience you may have experienced. Please be assured that we take this feedback seriously in order to constantly improve our services for the well-being of our valued guests.The Aris Grand Place team looks forward to welcoming you back soon. Yours faithfully,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
The hotel is in a great location. The staff is nice, the room was clean. We had a tub (not a common feature). Only complaint is the mattress was not the most comfy. Overall great hotel and I'm happy with my stay though.
2024년 1월에 3박 숙박함
답변 제공: Fabiola - Communication 님, 2024년 1월 25일
We would like to express our sincere gratitude to you for choosing the Aris Grand Place hotel for your stay and for taking the time to share your opinion. We are particularly pleased that our central location in the historic heart of the city, just a few steps from the Grand Place, helped to make your stay a memorable one. We look forward to welcoming you back in the near future.All the best,