I was put off at first by the fact that the hotel was in a back alley with a locked gate, and no one replied at the door bell (this was a bit off season, in October), I had to call the staff by phone in order to get in. But as soon as I got them on the phone, it turned out to be no problem, the phone connection was good, and they speak English fluently. The staff was super friendly and service minded, and the room was very nice (nicely decorated, clean room and bathroom, good bed). All in all, it turned out to be a very positive experience! The hotel is located very close to the huge main square of Bucharest, a fairly short walk from the old town area, which is the nicest part of the city. Highly recommended for people who are looking for the best value for their money! No breakfast was included, but Bucharest is very cheap, and you can literally find hundreds of places to eat within a 10 minute walk.