Me and my partner stayed here for 2 nights for our anniversary and my partners birthday. The first night went okay, friendly bar staff and receptionists, that is until it becomes evening time... our second night involved a situation where the police were contacted and we were given advice to ask of the hotel. Mainly for cooperation purposes involving cctv footage. This is where it went south. The “duty manager” of the evening whose name is Ioannis, was extremely rude, unhelpful and unprofessional. When asked the information we needed he had no answers, which is sometimes the case as we know. However he had no resolutions also. And when asked simple questions like his name, we were told to “read his badge” This accompanied by his rude mannerisms, eye rolling, huffing and puffing made us feel like we were merely chewing gum on the bottom of his shoes, an inconvenience. After a back and forth about having his name he then called security over to make us seem as some sort of aggressors. Eventually, the next day we were given the information we needed after a 5 minute chat with another staff member. All this information “the duty manager” could have provided us. Overall I’d say don’t even bother staying here unless you want to be treated like you’re a problem or inconvenience. Horrible experience, and ruined our entire weekend.