I'm going to give my honest opinion. I'm not sure why this is rated a 4-star hotel. Yes, it looks pretty, but it's kind of like a mask. I don't understand how a Michelin star restaurant could have such a small bland spread for breakfast. Everyday the exact same things to ate, no variety. I actually ate breakfast at other restaurants for a few of the days cause I just couldn't eat there anymore.
The jacuzzi was broken the whole time we were there. When I went down directly from the jacuzzi in the robe the hotel provided to tell them that the jacuzzi wasn't working and was met with a snarky attitude, and they even laughed as we were going up to the room. I wasn't going to go back up to change then back down just to tell them something in their hotel was broken. I informed them right away. I just beat cancer, I should be able to feel relaxed in my environment without being snickered at. Almost everything in the hotel doesn't work but I'm the joke?
The internet and TVs...wow... been a while since I've been to a place that had such bad wifi/TVs. I had to buy a cable to attach my phone to the TV, download something first onto my phone in order to watch anything without the TV freezing. The TV is so old it didn't even have the ability to screenshare or use bluetooth.
On the plus side we have nothing bad to say about most of the customer service. Everyone (except for those who were at the desk when the jacuzzi broke) were very kind and attentive.