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팔레르모 홀리데이 하우스 여행 후기

3 out of 5
팔레르모 홀리데이 하우스
Charcas 5006, Buenos Aires, Capital Federal

이용 후기

5.6
평점 10 - 훌륭해요. 9개 이용 후기 중 1개" "
평점 8 - 좋아요. 9개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 9개 이용 후기 중 1개" "
평점 4 - 별로예요. 9개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 9개 이용 후기 중 3개" "

4.8/10

청결 상태

6.0/10

직원 및 서비스

6.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Violeta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gracias por todo
Tuvieron un gran comprensión con nosotros y demostraron una calidad de persona incomparable
2017년 12월에 2박 숙박함

2/10 - 너무 별로예요

Leslie 님, NY

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible - Stay away!!!
Owner overbooks property and does not honor confirmed and pre-paid room types. Later refusing to reimburse for accommodations not provided. After check in owner knocked on our door to ask us to leave because they had another family checking in to our same room (a three bedroom flat). Owner allowed another family to walk in while our family was in the room, closed half of the unit to split the flat between the two families because that was the only solution she had. Our luggage still on the other side of the apartment unit. Beyond not receiving the product we paid for and the poor customer service, our family's safety was in jeopardy. Owner claimed she had cancelled reservation with Expedia, the fact is that cancellation never occurred, at least not communicated to us before arrival. Owner refuses to reimburse & Expedia claims they are advocating on our behalf yet unable to grant any reimbursement for the service/product not provided much less for the inconvenience. Never have we experience such a fiasco.
2017년 11월에 1박 숙박함

8/10 - 좋아요

MARIANO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
muy lindo el lugar, pero no es para ir con familia, se escuchan todos los gritos de las habitaciones contiguas, de todas maneras es un lindo lugar.
2017년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel canceló mi reservación unilateralmente y nu
El hotel canceló mi reservación unilateralmente y nunca abrieron la puerta.

4/10 - 별로예요

maria cecilia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Viviana 님, Neuquén

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
pequeñas cosas a tener en cuenta
Los dueños muy amables,lastima tuvimos que comprar elementos de higiene personal shampo y jabón el control no andaba, lo demás perfecto

8/10 - 좋아요

Alex 님, Dallas

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Interesting
Very "authentic" apartments in Palermo. It is not a "hotel" in the typical sense in that there is no front desk or lobby area. They are apartments which can be confusing when first arriving. Be ready to call upon arrival so someone comes and gives you key. They overbooked when i was there but put me up in a really modern and nice place a couple blocks away, however did get to see what would have been my room. Like I said it was very charming and what I would expect a typical local's apartment to look like.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No Vayas!!
Reserve por internet basado en foto y opiniones de usuarios. La cosa es que el depto le faltaba limpiza por donde se mire, estaba deteriorado y sin mantenimiento, la puerta del balcon no cerraba, y la puerta principal no resiste un empujon. Abajo funciona un restaurant del que proviene un olor intesamente insoportable!! Tal fue mi descontento que no permaneci ni una hora y me fui a un hotel. Le comunique al joven que oficiaba de contacto (no hay recpcion permanente) mi opinion ni ni siquiera se molesto en responder el mail. Conclusion: No se lo recomiendo a nadie!!!!

10/10 - 훌륭해요

Giovanni Focaraccio 님, South Africa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personal service, english speaking
We arrived 3 hours early and Natalia was just a phone call away. She took care of everything and I impressed with her command of the English language. Highly recommend to anyone.