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크레스타 처치 여행 후기

3 out of 5
크레스타 처치
Matopos Road and Moffat Avenue, Bulawayo

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 52개 이용 후기 중 11개" "
평점 8 - 좋아요. 52개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 52개 이용 후기 중 11개" "
평점 4 - 별로예요. 52개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 52개 이용 후기 중 2개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Grace

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is very clean with warm water.Staff friendly , polite and prompt in attending problems.For example,it took only a few seconds after contacting the reception to get another card to use when my door card was not working .
2023년 12월에 3박 숙박함

8/10 - 좋아요

Johan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean good breakfast
2023년 1월에 1박 숙박함
답변 제공: Amanda (Guest Experience Manager) 님, 2023년 2월 1일
Dear Johan,Greetings from Cresta Churchill. It is always a delight to get such a positive review in all our touch points. We are glad to be your hotel of choice and we promise to continue to give the best service to all our valued guestsKind Regards,

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Blessings (Guest Relations Officer) 님, 2022년 10월 11일
Dear Paul,We are thrilled you enjoyed your stay at Cresta Churchill. Wonderful news! Thank you for being our guest and for sharing your fantastic feedback. It was our sincere pleasure hosting you, and we hope to have the honor of your next stay when visiting Zimbabwe.Warm Regards,

10/10 - 훌륭해요

Manna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 9박 숙박함
답변 제공: Blessings (Guest Relations) 님, 2022년 10월 11일
Dear Manna,On behalf of the entire hotel team, thank you for sharing feedback about your great stay!It is always encouraging to hear positive feedback. We strive to deliver excellent customer service in all aspects throughout the hotel and we’re happy to hear our team really hit the mark! We are glad you enjoyed your stay.We look forward to welcome you back on your next travel to Zimbabwe.Warm Regards,

10/10 - 훌륭해요

Thando

2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Pablo

출장 여행
별로예요: 청결 상태, 직원 및 서비스
Property called and said there had no room only to discover room was allocated to someone which one of their staff confirmed
2021년 10월에 4박 숙박함
답변 제공: Blessy 님, 2021년 11월 9일
Dear Mr Mugadza, Thank you for contacting us and sharing your feedback on your experience, this assists us to keep improving our service. We would like to express our sincere apologies for the inconveniences caused by this miscommunication and not getting the service you have been accustomed to receiving from Cresta Churchill Hotel. The hotel is processing a full refund for this booking and we are also kindly asking that you accept our token of a night complimentary accommodation for two including bed & breakfast at Cresta Churchill Hotel. We would like to assure that corrective measures have been taken to avoid such inconveniences in future. Cresta Churchill values your business and hope to host you on you next visit to Bulawayo. Best Regards

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent facilities and very friendly and helpful staff. I was able to crack a few jokes with the stuff.
2021년 6월에 5박 숙박함

8/10 - 좋아요

Ashleyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함

8/10 - 좋아요

Donald

출장 여행
좋아요: 청결 상태
It was generally clean
2021년 5월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All that we saw was impressive and aesthetic. Our room was spacious and bed itself just right to sleep after a busy day. Front of house staff and the service team in the dining area were all smiles and helpful I cannot fault them. Could do with a better taxi link for customers to avoid rouge drivers from major pick up points.
2019년 5월에 1박 숙박함
답변 제공: Palesa 님, 2019년 5월 27일
Dear Anonymous, Thank you for staying at Cresta Churchill. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Churchill

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
2019년 3월에 5박 숙박함
답변 제공: Palesa 님, 2019년 4월 8일
Dear Anonymous, Thank you for staying at Cresta Churchill. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Churchill

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice renovations
I was pleasantly surprised by the well-done recent renovations at Cresta Churchill. We booked suites which were a great value and included a separate (no door) sitting area with a couch, second tv, desk and mini fridge. Rooms were very comfortable and had ample plugs with built in converters and usb outlets. Wifi was sufficient. Bathrooms were well appointed. My colleague's fridge smelled like it was overheating which was a bit of a concern but we just unplugged it. Could also hear a bit of noise from the plumbing from other rooms but nothing major. Our suites were on the third floor with no lift, which may present problems for some. Check-in wasn't very smooth--they did not have our reservations (from hotels.com) and we had to present the printouts, but they were not near full and let us checkin very early (9am after arriving on an international flight) which was very welcomed. The cold breakfast buffet wasn't great, but Zim is having a tough time on imports at present so it wasn't too unexpected, and the hot options for breakfast were good. Dinner was fine but not the best quality meat and quite expensive for what you got (if you paid in USD). Hotel is a bit removed from town but we didn't mind and it was a quiet area. Overall a good stay and option for Bulawayo, despite some minor issues.
2018년 10월에 1박 숙박함
답변 제공: Palesa 님, 2018년 11월 7일
Dear Anonymous, Thank you foe choosing Cresta Churchill. We were honoured to have you as our guest. We appreciate your feedback on areas needing attention. Kind regards Palesa Kungoane Online Administrator Cresta Churchill

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect 100%
2018년 8월에 2박 숙박함
답변 제공: Palesa 님, 2018년 8월 28일
Dear Anonymous, Thank you for choosing Cresta Churchill. We were honoured to have you as our guest. We look forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Churchill

8/10 - 좋아요

Gerald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel choice
Very neat and comfortable hotel with friendly staff.
2017년 12월에 2박 숙박함
답변 제공: Palesa 님, 2018년 1월 18일
Dear Gerald, Thank you for staying at Cresta Churchill. We were honoured to have you as our guest. Kind regards Palesa Kungoane Online Administrator Cresta Churchill

8/10 - 좋아요

B.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gut geführtes Hotel in ruhiger Lage Umgebung
Sehr freundlicher Empfang; gutes Restaurant mit angemessenen Preisen
2017년 11월에 1박 숙박함
답변 제공: Palesa 님, 2017년 11월 29일
Dear Freundlichkeit von Empfang und Bedienung, Thank you for staying at Cresta Churchill. We were honoured to have you as our guest and looking forward to your next visit. Kind regards Palesa Kungoane Online Administrator Cresta Churchill

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff were all welcoming. Food was great Venue will always be on our list to stay
2017년 7월에 1박 숙박함
답변 제공: Palesa 님, 2017년 7월 28일
Dear Anonymous, Thank you for staying at Cresta Churchill. We were honoured to have you as our guest. We look forward to seeing you again. Kind regards Palesa Kungoane Online Administrator Cresta Churchill

6/10 - 괜찮아요

Keith 님, Mozambique

좋아요: 숙박 시설 상태 및 시설
Satisfactory stay
Generally OK, but we were kept waiting rather too long at reception on arrival, no-one offered to help with our bags and the restaurant said it wasn't authorised to add our meals to the hotel bill. Minor points, but all adding up to something less than full satisfaction.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
this is an old hotel with history like most places in Zimbabwe the grandeur has faded a bit but it is very clean and reasonably well kept. The staff staff is wonderful and proper lifting up the premisis and made it a nice place to stay. I wouldn't worry about being outside of town you just stand on the road and a honda fit will roll by honk it's horn and you jump in and for 50 cents you are in town in a few minutes. This shared taxi works great. The wifi was excellent better than any we have had in souther Africa. The bar and restaurant reasonable. There is a supermarket a couple doors down if you want to stock up on snacks. We had a good stay I was also happy they arranged my airport pickup by email! I would definitely return.
Dear Amanda Thank you for staying at Cresta Churchill. We were honoured to have you as our guest. We are pleased that you enjoyed your stay with us as well as the city of Bulawayo. We look forward to welcoming you back. Kind regards Kudzai Ratisai | GM, Cresta Churchill | Bulawayo, Zimbabwe

4/10 - 별로예요

Michael 님, Port Alfred, South Africa

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wouldn't stay again.
Rather tired, nothing obviously wrong but not a good feel. The hotel offers "complementary" transfers to the airport but wanted to charge us $30. Lunch was offered at $2 for beef stew and £3 for oxtail. Warm, not particularly tasty but when the bill came they wanted $3 and $4 respectively. Breakfast offered a limited buffet choice. My cooked breakfast, no fried eggs, was barely luke warm; they offered to heat it up but it came back the same temperature. Decided to make bacon sandwich but the bread was stale. No toast.
Dear Michael Thank you for staying at Cresta Churchill. Please accept our apologies for the glitches in service you experienced during your stay. We have taken internal corrective action to avoid recurrence Kind regards Kudzai Ratisai | GM, Cresta Churchill | Bulawayo, Zimbabwe

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
落ち着いた古いホテル
なまえからわるように、古い格式あるホテル。バーなどたいへんよい。ただ、街の中心部からははなれている。街は街路がひろく、落ち着いた家並がならんでいる。そのなかにあ落ち着いたホテル。
답변 제공: Cresta Hotels Management 님, 2016년 7월 27일
Dear Guest Thank you for staying at Cresta Churchill. We were honoured to have you as our guest. We look forward to seeing you again. Kind regards Kudzai Ratisai | GM, Cresta Churchill | Bulawayo, Zimbabwe

8/10 - 좋아요

kabelo

좋아요: 청결 상태, 직원 및 서비스
okay
it was okay
Dear Kabelo Thank you for staying at Cresta Churchill. We were honoured to have you as our guest. We look forward to welcoming you back. Kind regards Kudzai Ratisai | GM, Cresta Churchill

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Old time experience
Good hotel with bad sound insulation, I could hear my neighbors all night.Dining service very slow. Front line staff very professional

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

Joshua

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

YUJEONG

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel agréable tres anglais
Hotel agréable avec tout le confort baignoire, bouilloire , Par d'ascenseur Petit déjeuner Buffet

8/10 - 좋아요

Jerry 님, Jackson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
With difficult conditions in the country this hotel continues to offer very excellent accommodations. The hotel is in need of some updates but everything works well, and the staff is very outstanding. I would recommend this hotel to anyone staying in Bulawayo.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

6/10 - 괜찮아요

patricia 님, scotland

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice, somewhat dated old fashioned hotel
The staff were very nice, the room was ok (a bit dated) with complementary water and tea making facilities. I only stayed for one night here

8/10 - 좋아요

Anne-Maria 님, Finland

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Vihrea rauhallinen ymparisto
Hotelli oli rauhallinen ja viihtyisa.Ymparisto puutarhamaisen vihrea. Intercape sleepliner matkan jalkeen nukuin hyvin.Hyva aamiainen ja illallinen. Hotellilla oli kaynnissa patjanvaihdot kahden sangyn huoneisiin. Tietokoneettomalle ei internet mahdollisuutta. Hotellitaksi oli kallis, mutta minua oltiin nimikyltein vastassa vaikka Etela-Afrikasta saapuva bussini oli 2 tuntia myohassa. Kiitos!

8/10 - 좋아요

Christine 님, sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very comfortable
Staff extremely helpful and friendly. Will stay here again.

10/10 - 훌륭해요

Christine 님, sydney australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very comfortable stay
Very comfortable stay. Staff couldn't have been more helpful or friendly. Will definitely stay here again. Highly recommended.

6/10 - 괜찮아요

David 님, SA

좋아요: 청결 상태, 직원 및 서비스
Faded charm, clean, a bit overpriced.
Strange old mock-Tudor hotel about 8kms out of Bulawayo towards the Matobos. Room was clean but furnishes are old. Fine for an overnight stop. A bit expensive for what you get - but Zim is an expensive place. Food in the restaurant was decent. Quite enjoyed the weird vibe!

8/10 - 좋아요

DUMISANI

좋아요: 청결 상태, 직원 및 서비스

6/10 - 괜찮아요

OM 님, Nigeria

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Average at best
It was okay, they advertised they had a fitness centre, there was none in the building. At the INGLEHOOK restaurant , I went in for breakfast in the morning from my rrom and one of the waiters approached me, telling me shorts were not allowed. I was very angry because there where 5 white men , in the room having breakfast and 2 had shorts on! THE NERVE!

6/10 - 괜찮아요

dutch guy

Nice middle class hotel
Nice hotel, nice and friendly people. The hotel could use a renovation, especially for the bathroom. Breakfast was very good. We booked the hotel because it was close to the Matobo park. We arranged a visit to the park at the reception, which was a bit unfortunate: they arranged their taxi driver, who appeared not to know anything of the park, while the car was not a 4wd, not able to drive us to the most interesting places.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
6km vom Zentrum am weg nach Matobo
Personal sehr freundlich und hilfsbereit Restaurant, zumindest für Lunch ungenügend, lange Wartezeit, Essen nicht empfehlenswert. Frühstück wiederum sehrgut

6/10 - 괜찮아요

Steve C 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy beds
I thought everything was great, except that I thought paying $105 US per night was a bit expensive given I needed to get taxis into the city and also compared with the price of other hotels in the vicinity. Hotel was very nice and staff were very pleasant and did a great job in making me feel welcome and helping me out whenever I had questions.

10/10 - 훌륭해요

Rocky 님, Bloemfontein

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welldone enjoy every moment absolute the best

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
menu mystery
Had a good stay and it would have been even better if the menu provided in the hotel had been accurate with what was available. What we ate was tasty and well cooked but so much was not available. The menu needs revision to reflect what can be ordered. Otherwise staff were helpful and polite and the service and room of good quality.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
ruhiges, geschmackvolles Hotel außerhalb Bulawayos
außerhalb der Stadt, aber leicht zu finden (gut beschriftet) geschmackvoll, ruhig und sicher gutes Essen Frühstück durchwegs engagiertes Personal

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel clean friendly and good food.
Unfortunately we only had time to stay one night but we found the hotel very pleasant and the staff friendly and efficient. The food in the dining room was very good and a reasonable cost. I will definitely stay there again. We came from Harare airport and were on our way to Hwange National Park.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Schönes hotel, etwas ausserhalb
Das hotel liegt ausserhalb des Stadtzentrums; es erinnert an ein englisches Landhaus. Leider waren die zimmer trotz kalter Aussentemperatur nicht geheizt, hotelshuttle zum Zentrum fehlt.

8/10 - 좋아요

Kate 님, Yorkshire, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night stop in Bulawayo
I stopped at the Cresta for one night as I passed through Bulawayo on the way to Victoria Falls. It was a nice enough hotel, although further out from the centre of town that I realised.

10/10 - 훌륭해요

Meredith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel clean and helpful staff Good breakfast included would recommend

6/10 - 괜찮아요

José 님, Mozambique

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Quality/price fair
Service ok, but there much to be improved pertaining some issues in toilets. Some guests had a cold shower, while in the morning water was so hot that it was impossible to shower.

8/10 - 좋아요

Single Lady 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Travelling from Australia - first time in Africa
I stayed at this hotel with a large group of people initially and then on my own after the group left. The staff went above and beyond to serve us and always with a smile on their face!!! Bed was clean and comfortable, the bathroom was also well maintained throughout the 11 days of my stay. Delicious full breakfast was varied and delicious every morning !! Management were extremely helpful even when I had to change my booking at last minute!!
Outdoor Area
Front Entrance
Foyer
King Size Bed