외관

골든 너겟 라플린 여행 후기

3.5 out of 5
골든 너겟 라플린
2300 South Casino Drive, Laughlin, NV

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1913개 이용 후기 중 728개" "
평점 8 - 좋아요. 1913개 이용 후기 중 526개" "
평점 6 - 괜찮아요. 1913개 이용 후기 중 338개" "
평점 4 - 별로예요. 1913개 이용 후기 중 188개" "
평점 2 - 너무 별로예요. 1913개 이용 후기 중 133개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

Seung-Young

좋아요: 직원 및 서비스
별로예요: 청결 상태
Housekeeping
Housekeeping service is not provided. I think it is because of COVID19?. At least new towels should be provided guest staying more than one night without request.
2022년 1월에 3박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean except for bathroom,lots of hair on floor and sink and tub needs drainage attention
2024년 4월에 2박 숙박함

8/10 - 좋아요

Kristi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This has always been our go to place in Laughlin. We still had a nice relaxing visit, but the property is starting to show its age. Took a long time to get hot water for a morning shower. Don't plan on an evening shower unless you like cold showers.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Judy 님, Dayton

연인과의 여행
It was great. We would definitely come again.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Frank m

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
would have loved to stay there, but they didnt have my name or reservation when i got there. ended up having to drive to my next destination, but still had to pay for room
2024년 4월에 1박 숙박함

4/10 - 별로예요

Vicki

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We had reservations with our dog and requested a courtyard room. When we got there they said Expedia didn’t say we had a dog and we’re not happy. We couldn’t get the courtyard. It was very frustrating thinking you had it all situated and then get there and are all stressed out trying to figure it out. In addition to paying the hire rate. Not a great way to start your vacation. Guess we will have to start using direct reservation and quit using experdia.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick and Friendly check in. Every employee I came in contact with, I was greeted with a smile and hello
2024년 4월에 2박 숙박함

8/10 - 좋아요

Joy 님, Honolulu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean and staff was great... except when they took my money gambling... jk!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Lindsey

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We have had issues with our room being dirty when we finally get our room. But other than that great people and nice place
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

8/10 - 좋아요

peter

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

8/10 - 좋아요

Ramona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very nice, staff very nice and helpful. 3, Very good restaurants to choose from. Variety of slots and table games available
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Janet

The Golden Nugget in Laughlin Nevada is always clean, smells nice and all the employees are considerate and helpful
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

nicole 님, Conejos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

4/10 - 별로예요

steve

가족 여행
별로예요: 숙박 시설 상태 및 시설
Old and not clean Smells bad
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

8/10 - 좋아요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was convenient and appealing.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

6/10 - 괜찮아요

Griselda

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태
Good for the price
2024년 3월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

8/10 - 좋아요

WALTER 님, FARMINGTON

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Rooms Needs updating! It is Pet Friendly but the 50 dollar per small dog price tag is outrageous when the room is only 45 dollars!!! Easy access for pet and places to walk them!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value for the price!
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Gary 님, Tucson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the restaurant selection on property
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

2/10 - 너무 별로예요

Kenneth 님, San Diego

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was not helpful or responsive.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

6/10 - 괜찮아요

Jerry

가족 여행
별로예요: 청결 상태, 편의 시설/서비스
Room was dirty, bathroom had hair in the sink and shower. No shower mat for the floor, floor was slick when wet. Bed was uncomfortable. Staff acted like they would rather be doing something else. There was no mention of the $50 deposit before check in and the deposit was not refunded at check out.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

4/10 - 별로예요

Melissa

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would not recommend this politely to anyone and or ever return. Not a welcoming place and the staff we not friendly, service was slow, restaurants closed early and the rooms we dirty.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

10/10 - 훌륭해요

Janelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

8/10 - 좋아요

Terri

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really liked the stay. The floor and corners were not very clean.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms at the hotel have been updated which it needed.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Alma 님, Riverside

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Came in at 8 pm and no line to check in. Room was very clean.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Jerrold

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is the best hotel stay in Laughlin. The others in the same price range are absolutely filthy. I have stayed in the Golden Nugget twice in the past month. Both rooms were very clean.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Naira

가족 여행
좋아요: 숙박 시설 상태 및 시설
Lovely!
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

8/10 - 좋아요

Ronald 님, Yucaipa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The elevator/parking garage was very inconvenient, had to take two separate elevators to get into garage.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Kimberley

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

4/10 - 별로예요

Monica

좋아요: 직원 및 서비스
별로예요: 청결 상태
Bathroom floor was dirty and full of hair. Corner wall by window had spiderwebs.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

10/10 - 훌륭해요

Jena

좋아요: 숙박 시설 상태 및 시설
The property was clean and safe. I enjoyed the pool and hot tub with sun all day! The staff was polite and helpful!
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff are friendly and helpful! SaltGrass was wonderful.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 25일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

2/10 - 너무 별로예요

Viquena

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I contacted Expedia @ 3am to ask that my reservation be stopped.. was told they're teach out to the hotel and would cancel my reservation.. but found if been charged anyway. So to ask how was my stay at such hotel bothers me..
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 25일
Please note that we do not object/deny and or reject 3rd party room reservation cancellation and or refund request outside of our 48-hour cancellation period. If the 3rd party company is claiming to need our approval before they can issue you a refund (Typically approval is only needed if the refund request is within our cancellation period of less than 48 hours prior to arrival and or if the reservation was non-refundable), said company will need to follow our 3rd party contact guidelines for submission of their request and we will respond back to them in the order that we receive the request.

8/10 - 좋아요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 1일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

John 님, Victoria

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

HEIDI

단체 여행, 연인과의 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스
One of the better hotels in Laughlin. Pet friendly. Great cocktails. Easy boat parking across the street. Nice grassy areas for dogs. Great friendly helpful staff all around.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 25일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Kristi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great food and staff , property showing its age but price was so good I can’t complain
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 25일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Falinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is nice and has restaurants we enjoy
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 25일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

8/10 - 좋아요

rachell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice outdoor area for pets
2024년 1월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 22일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Gerald B.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A great dog friendly place to stay right on the river! Clean, fun, and lucky. I won $300 on the buffalo machines!
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 22일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Jane 님, FORT COLLINS

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very welcoming when you enter without the smoky smell of the casino. Rooms are older but clean. Dining options are very good. We enjoyed a delicious meal at Bubba Gump Shrimp out on the deck. Decent prices for food and rooms.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 22일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Ivan Roberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok
2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 3월 22일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

4/10 - 별로예요

David

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 22일
So sorry to hear that your stay was anything less than perfect, what could we have done to improve your experience?

8/10 - 좋아요

Joseph

2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 8일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

2/10 - 너무 별로예요

Heather

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in customer service was not good, room was dirty and they only had 1 elevator to the West Side Rooms that sounded like it was going to breakdown. Housekeeping was knocking on our door at 8 am to see if we left. We were also treated differently because I booked through a 3rd party.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 19일
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

6/10 - 괜찮아요

Angela

가족 여행
좋아요: 직원 및 서비스
The entrance looks nice and the restaurants are great. The room needed some repair and the tub took a long time to drain though. The bed was comfortable and i was glad that the room had a Kurig.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 19일
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

6/10 - 괜찮아요

Tonja

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked two room and I thought the rooms would be next door to each other. It didn't work out that way. The rooms were on different floors. The room I stayed in with my sisters had no heater. Only the AC worked. It was a very cold night. Two engineers tried to fix the heater but they couldn't figure it out. So they just unplugged the AC/Heater unit. I then had to call for extra blankets. The room was clean. But the hallways to our room could have better lighting and a new carpet.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 3월 19일
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

10/10 - 훌륭해요

Jake R

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Super chill motel with easy access rooms.great parking. Good food. Elevator needs a bit of work. I will be back
2024년 3월에 5박 숙박함
답변 제공: Guest Services 님, 2024년 3월 19일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 - 훌륭해요

Glen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Housekeeping department was very nice. I was on the 3 floor and they were very helpful
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 3월 19일
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!