9 개의 바/라운지, 풀사이드 바

돈 라플린스 리버사이드 리조트 호텔 & 카지노 여행 후기

3 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 3311개 이용 후기 중 1627개" "
평점 8 - 좋아요. 3311개 이용 후기 중 865개" "
평점 6 - 괜찮아요. 3311개 이용 후기 중 420개" "
평점 4 - 별로예요. 3311개 이용 후기 중 215개" "
평점 2 - 너무 별로예요. 3311개 이용 후기 중 184개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

8/10 - 좋아요

JAEHAN

가족 여행
좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Guest Services 님, 2023년 10월 24일
Thank you for your recent visit to Don Laughlin's Riverside Resort Hotel and Casino. We enjoyed having you as our guest and look forward to your next visit.

10/10 - 훌륭해요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always have a good time here
2024년 4월에 1박 숙박함

4/10 - 별로예요

Maria

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
While having some positive aspects, did have several areas in need of improvement. Firstly, the room’s air quality was uncomfortably dry, and it seemed that the tissue boxes were not replaced between guests, as there were noticeable remnants on the box. The hotel’s toilet paper felt low-quality, and the dining options within the hotel were limited. The one available restaurant, Fat Burger, offered decent food, albeit at a high price. During my stay, there was also a casino component where it seemed initially that guests had a fair chance of winning. However, the key appears to be knowing when to stop, as I observed many ultimately losing their earlier winnings. For families, the hotel offered minimal activities; adding amenities like a heated pool or a Jacuzzi could greatly enhance the experience. The gift shops were also notably overpriced and security seemed overly cautious, with repeated checks of guest IDs, possibly to prevent credit card fraud, which felt excessive at times. On a positive note, there was an airshow during my stay, which provided spectacular entertainment visible from the room. Many guests and locals gathered in the parking lot, creating a tailgate-like, family-friendly atmosphere. Overall, while the hotel does have potential, especially given the lively events and the family-friendly environment, adding more recreational options and improving the overall guest experience would make a significant difference.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

christina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is our 2nd time staying at Don Laughlin’s for our wedding anniversary. We love the room with the 2 balconies so at night we can enjoy River or sunset views. The Gourmet Restaurant is fabulous, I reserved before our trip and we had one of the best tables on the window overlooking the river. Love this place and all the fine restaurants in this little town.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

RICHARD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

4/10 - 별로예요

Danielle

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Husband and I will never book at the riverside again. They don’t have any customer service skills. It says check in is at 2, after waiting 30 mins in line, they say it’s not ready, to come back at 3:30. Husband had to stand in two more times to get fully checked in to our two rooms. Didn’t get into our rooms until 4:30! The riverside is not very kid friendly besides having arcade and bowling alley. Their kids pool is unheated and seems abandoned, no amenities. Couldn’t enjoy pool time because the pool was too cold, and the heated pool was for adults only, which the adult pool is very nice but after 12pm there is no sun hitting that area. It was a very disappointing experience
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 17일
Thank you for your review.

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 17일
Thank you for making us your vacation destination. We enjoyed having you as our guest and look forward to welcoming you back again.

6/10 - 괜찮아요

James

연인과의 여행
좋아요: 청결 상태
The history and riverboat cruise was good. The staff was friendly.
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 16일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you again.

10/10 - 훌륭해요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fatburger was great wish the cafes had more items and quicker staff. They moved like snails on saturday had to walk away after 20 minutes in line
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 15일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to your next visit.

8/10 - 좋아요

joey

좋아요: 청결 상태, 직원 및 서비스
I liked the adult pool and did not like the out dated kids pool
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 15일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to your next visit.

6/10 - 괜찮아요

Kim

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
My stay at Riverside was okayyyy.My room could have been cleaner unfortunately. I normally do a wipe down of room after check-in with antibacterial wipes, and unfortunately was wiping away nastiness in rest room. i also had dropped a bracelet on the floor by bed, and REALLY saw the dust that was on that carpet. WOW,nasty.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 15일
Thank you for your review. We are sadden to hear of the condition of your room. Your comments will be forwarded to our Housekeeping Department for further review.

8/10 - 좋아요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 16일
Thank you for making us your vacation destination. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 15일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to your next visit.

8/10 - 좋아요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
🤗
2024년 4월에 7박 숙박함
답변 제공: Guest Services 님, 2024년 4월 17일
Thank you for making us your vacation destination. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 - 훌륭해요

RENALDO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the Riverside, it's the only casino that has everything .You can check in and never leave the casino. That's the greatest thing about it. Everything is at your call.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 15일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to your next visit.

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prime rib room was excellent
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 15일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to your next visit.

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to get to, friendly service and great accommodations.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 15일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to your next visit.

6/10 - 괜찮아요

Joseph 님, Big Bear City

가족 여행
좋아요: 직원 및 서비스
the check in process was a lot longer then needed, only 2 associates on and the line got backed up and no other employee stepped in to help. any supervision? need better options for meals most food places where high fat and high salt no vegetarian or vegan food areas.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 15일
Thank you Joseph for your review. We are sadden to hear of your disappointment in our eatary options as well as your check in. Your comments will be forward to their departments for further review.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 15일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to your next visit.

8/10 - 좋아요

EDWIN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it is good
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 11일
Thank you for choosing to stay at Don Laughlin's Riverside Resort Hotel and Casino. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 - 훌륭해요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was awesome. Great resort.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 11일
Thank you for choosing to stay at Don Laughlin's Riverside Resort Hotel and Casino. We enjoyed having you as our guest and look forward to welcoming you back again.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I should have mentioned to the lady at the counter when I checked in that I have a problem walking and could I get a room on a lower floor and something close to the elevator. I didn't and as a consequence, I got a room that was on the 20th floor and not at all close to the elevators. Next time!
2024년 4월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 11일
Thank you for choosing to stay at Don Laughlin's Riverside Resort Hotel and Casino. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 - 훌륭해요

BRIAN

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I guess we weren’t prepared for the cigarette smoke that permeates your being for the duration of the stay. The property is older, but the rooms were clean and comfortable. Any and all staff we interacted with were prepared and appeared to like their role.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 11일
Thank you for choosing to stay at Don Laughlin's Riverside Resort Hotel and Casino. We enjoyed having you as our guest and look forward to welcoming you back again.

10/10 - 훌륭해요

Jodi 님, Prescott Valley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was decent. Rooms were nice. Casino ventilation is not good. Pretty smoky.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 11일
Thank you for choosing to stay at Don Laughlin's Riverside Resort Hotel and Casino. We enjoyed having you as our guest and look forward to welcoming you back again.

6/10 - 괜찮아요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very crowded and noisy in the casino - also smoky.
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 9일
Thank you for choosing to stay with us, We appreciate your feedback.

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 9일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태
good hotel
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 9일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Ted

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 9일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good dining and location
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 9일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

6/10 - 괜찮아요

DESIREE 님, MONTEREY PARK

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This is the third time we’ve stayed at this property and I honestly don’t know if it will be the last time. There’s a few things that actually went wrong This time around. From being switched five floors up in the middle of our state, the rollaway bed was filthy and filled with stains, when we got moved, we got downgraded to a Smaller suite for the same price of the more expensive one and then the bathroom light stopped working. I don’t know if we will be back.
2024년 4월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 9일
Thank you for choosing to stay with us. Your feedback will be forwarded to the appropriate departments.

6/10 - 괜찮아요

Jose

가족 여행
Too much dirty
2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 5일
Thank you for your feedback.

8/10 - 좋아요

Mayra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 9일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

6/10 - 괜찮아요

Francisco

Everything was closed
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 5일
Thank you for your feedback.

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I met there in 1984. We both worked there then. We married at the Chapel there also. Things have really changed, but for the better. We had a wonderful time.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 5일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soo

10/10 - 훌륭해요

BILL ACE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
MANY THINGS TO DO AND SEE. EMPLOYEES WERE HELPFUL
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 5일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon

6/10 - 괜찮아요

Andrea 님, Las Vegas

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The Mexican restaurant at the hotel recommended via the hotel channel had terrible food. Wait staff was polite but painfully slow, despite being not very busy. The service at all the restaurants in Laughlin that we ate at had terrible to moderate service. Hotel overall was just okay. Outdated and there was no couch or chairs in the room. Just an empty wall where one should have been.
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 5일
Thank you for your feedback.

6/10 - 괜찮아요

Andrew

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The casino smelled like 1985. It was narrow and congested for a Sunday night. The room was nice and looked remodelled recently. The staff were great and friendly.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

8/10 - 좋아요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 5일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fun to visit
2024년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

6/10 - 괜찮아요

Renee

좋아요: 청결 상태, 편의 시설/서비스
Clean and safe loved the pool area
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

8/10 - 좋아요

LYNN

연인과의 여행
The price was nice & the hotel rooms are nice. Free beverages should be more readily available.
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Juan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is good
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property, we had a riverside view.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Graciela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

6/10 - 괜찮아요

Sharon

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Rooms are clean, but can smell cigarette smoke from casino, to elevators to hotel room hallways up to 7th floor
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

10/10 - 훌륭해요

Angela

아이를 동반한 가족 여행, 가족 여행
Easiest check in short lines very clean lots good machines lots good food choices loved bowling with family 14
2024년 3월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon.

8/10 - 좋아요

Jennifer

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great stay for a family. A bit outdated, but who cares, it was clean, great location, great amenities! All of the staff was amazing. Elevators got a bit crowded at times and you had to wait in line to use them, but I think that’s because 2 of the 6 were shut down. My only complaint was that because we had our kids, we couldn’t use the “nice” pool and the family pool was really plain Jane, no hot tub, no plants, nothing but a square concrete (freezing cold) pool and some chairs. It could really use some updating. Overall I’d stay here again!
2024년 3월에 4박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you for choosing to stay with us. Your feedback will be forwarded to the appropriate department for further review. We enjoyed having you as our guest and look forward to welcoming you back again soon

8/10 - 좋아요

evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed our time there.
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you for choosing to stay with us. We enjoyed having you as our guest and look forward to welcoming you back again soon

2/10 - 너무 별로예요

Adam 님, Lake Balboa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 3일
Thank you for your feedback.